Mitel 5304 - Manual

5304 IP Phone User Guide Function Keys Your system administrator can program the following function keys on a personal key (PK): • Hold • Redial • Cancel • Transfer/Conference • Message Waiting Note: Certain features as documented in this guide will only work if the associated function key has been ...

5304 IP Phone User Guide Selecting Menu Options To select menu items on the display, press *, 0 and # on the keypad. For example, if options *=YES 0=DEFAULT #=NO appear and you want to select YES, press *. About Feature Access Codes Use of some features requires dialing access codes. Ask your Admini...

5304 IP Phone User Guide CUSTOMIZING YOUR 5304 IP PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: • Press ( UP ) or ( DOWN ). To adjust the Ringer Pitch while the set is idle: 1. Press the programmed Superkey . 2. Press # until "Ringer Adjust?" appears. 3. Press * ...

5304 IP Phone User Guide Feature Keys You can use the programmed Superkey on your phone or the Desktop Tool to program the personal keys as speed call keys. The Desktop Tool is a browser–based interface that makes programming quick and easy. For more information on using the Desktop Tool, please con...

5304 IP Phone User Guide MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. If you want to use the non-Prime line, press the other line key. 3. Do one of the following: • Dial the number • Press a programmed Speed Call key • Press the programmed Redial key. Answer a call Do one of the fo...

5304 IP Phone User Guide Phonebook To use Phonebook: 1. Press the programmed Superkey key. 2. Press * when "Phonebook?" appears. 3. Enter the name of the desired party, as follows: • For each letter in the name, press the appropriate key on the keypad until the letter is shown in the display...

5304 IP Phone User Guide Redial To redial the last number that you manually dialed: 1. Lift the handset. 2. Press the programmed Redial key. Redial – Saved Number To save the last number that you manually dialed: • Lift the handset, and then dial the appropriate feature access code. To redial a save...

5304 IP Phone User Guide Speed Call – Personal To dial a stored personal Speed Call number: 1. Lift the handset. 2. Dial the appropriate feature access code. 3. Enter an index number between 00 and 09. To store a personal Speed Call number: 1. Lift the handset. 2. Dial the appropriate feature access...

5304 IP Phone User Guide CALL HANDLING Hold To place a call on Hold: • Press the programmed Hold key. To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another phone, do one of the following: • Press the flashing line key. • Dial the a...

5304 IP Phone User Guide Conference To form a Conference when a two–party call is already in place, or to add another party to an existing Conference: 1. Press the programmed Transfer/Conference key. 2. Dial the number of the next party. 3. Wait for an answer. 4. Press the programmed Transfer/Confer...

5304 IP Phone User Guide Call Forward Call Forward lets you redirect incoming calls to an alternate number. You can select one of the following forwarding options: • Always redirects all incoming calls regardless of the state of your telephone. • B–Int redirects internal calls when your telephone is...

5304 IP Phone User Guide USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press # . To enter an Account Code during a call: 1. Press the programmed Transfer/Conference key. 2. Dial the appropriate feature access code. 3. Dial...

5304 IP Phone User Guide 2. Dial the directory number on which to park the call (not required if the number is programmed to a Call Park feature key). 3. To inform a user that a parked call is waiting, do one of the following: • If automatic paging is enabled, announce the call and the park retrieve...

5304 IP Phone User Guide Paging To use Paging: 1. Lift handset. 2. Press the programmed Pager feature key. 3. Dial the Paging zone number (if required). 4. Make the announcement. Direct Paging Direct Paging allows you to page a party through the party’s handsfree speaker. If the paged party has Off-...

5304 IP Phone User Guide To respond to a Group Page by using Meet Me Answer: 1. Lift handset. 2. Dial the appropriate feature access code. 3. Do one of the following: • To respond to a page from your prime page group, press # . • To respond to a page from a specific page group, dial the page group d...

5304 IP Phone User Guide To control recording, do one or all of the following: • To stop and save a recording, press the programmed Record Call key. • To stop and erase a recording, press the programmed Cancel key. Putting the call on hold saves the recording; taking the call off hold starts a new r...

5304 IP Phone User Guide Note : Your profile can only be active on one phone at a time. If you log in from another phone without logging out from the first one, the system will automatically deactivate your profile on the first phone. Hot Desk Remote Logout A user who has forgotten to log out of a H...

5304 IP Phone User Guide Call History Call History keeps track of the names (if available) and telephone numbers of missed calls, answered incoming external calls, and outgoing external calls. Once enabled on your phone by your system administrator, it functions automatically. To display the call hi...

5304 IP Phone User Guide Night Answer Office telephone systems are often placed into Night Answer after regular hours. Calls then ring alternate answer points—either designated extensions or a night bell. You can dial the Trunk Answer From Any Station (TAFAS) code to answer calls ringing the night b...