Mitel 8500 - Manual

Mitel 8500

Mitel 8500 – Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.

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Table of Contents:

  • Page 3 – basic; If you hear continuous ringing,; CAUTION
  • Page 4 – A C; To forward to an outside telephone number:; If you have a six-line display endpoint; To save your change:; VOL UP
  • Page 5 – If the number is busy, there is no answer, or the transfer is refused,; If your
  • Page 9 – Notice; and Outlook
  • Page 11 – iii; CONTENTS PAGE; Table of Contents
  • Page 12 – iv
  • Page 13 – FINDING Y; Finding Your Way; SECTION CONTENTS
  • Page 14 – ELCOME; About This Guide; BOUT
  • Page 15 – Allow you to enter numbers and letters.
  • Page 16 – Feature Button Functions; ). Depending on how your telephone system is configured, you may
  • Page 17 – Message Indicator Lamp; button. The Message Indicator lamp flashes when-
  • Page 18 – Getting Started
  • Page 19 – Enterprise Messaging; ASR can be enabled for the entire sys-
  • Page 20 – to indicate to the system that you have finished entering
  • Page 21 – HAT; before; If the
  • Page 22 – OFTWARE
  • Page 24 – Position the bottom of the endpoint’s base on a flat surface.
  • Page 25 – ETTING; Initializing Your Mailbox; To initialize your mailbox:; If you want a password,
  • Page 26 – Recording Your Personal Greetings; System Greeting
  • Page 27 – If you selected the system greeting option,; Recording Your Voice Mail Directory Name; To record your directory name:
  • Page 28 – AKING; Intercom Calls; Placing Intercom Calls; To place an intercom call:; If your call goes through handsfree to an endpoint’s speaker,; Intercom Always feature:
  • Page 29 – To leave a station message:; Receiving Intercom Calls; To enable or disable your endpoint’s handsfree answering feature:; If the handsfree feature is enabled,; To receive a non-handsfree intercom call:
  • Page 30 – Outside Calls; Placing Outside Calls; To place an outside call:
  • Page 31 – Receiving Outside Calls; To receive an outside call:; Emergency Calls; To make an emergency call:; Call Waiting; To end the current call:
  • Page 32 – LACING; Individual Hold; To place a call on Individual Hold:
  • Page 34 – RANSFERRING; To Another Extension; To Voice Mail
  • Page 35 – SING; To answer a call ringing or holding at another endpoint:; Lift the handset and dial
  • Page 36 – ORWARDING; Manual Call Forwarding; To cancel any call forward request:; Automatic System Forwarding; To enable or disable System Forwarding:
  • Page 37 – Redirect Call; To redirect a call to an extension number:; EDIALING; dialed
  • Page 38 – To connect a headset:; Insert the headset plug into the vacant handset jack.; To disconnect a headset:; Unplug the headset cord from the base of the endpoint.
  • Page 39 – Mute Button; To return to the call:; Group Listen Using the Speaker; To turn the group listen feature on or off during a call:; Press
  • Page 40 – Enhanced Speakerphone Mode; To enable enhanced speakerphone mode while on a call:
  • Page 41 – Leaving Messages
  • Page 42 – CCESSING; Mailbox almost full or full:
  • Page 43 – ISABLING; ASR; To temporarily disable ASR:; Access your mailbox as described on
  • Page 44 – Listening to Messages; To listen to messages:; If E-Mail Reader is enabled for your mailbox
  • Page 46 – Recovering Deleted Voice Mail Messages; To recover deleted voice mail messages:
  • Page 47 – Recording and Sending Voice Mail Messages; To record and send voice mail messages:; after
  • Page 49 – Canceling Unheard Voice Mail Messages; To cancel unheard voice mail messages:
  • Page 50 – Press or lift and replace the handset.
  • Page 51 – To request a reminder message:; If your system is set for 24-hour format; To cancel all reminder message requests before they signal you:
  • Page 53 – MOVING ON; Moving On
  • Page 54 – NTRODUCTION; Changing Volume Levels; To change a volume level:; Selecting a Ring Tone; To select the type of ring tone for your endpoint:
  • Page 55 – Enabling Background Music; To enable or disable background music:; Changing Keymaps; To switch between keymaps when your endpoint is idle:; Enabling Automatic Call Answer; To enable/disable this feature for ringing outside calls:
  • Page 56 – Changing the Language; To change the assigned language for your endpoint:; Returning to Default Operation; To return your endpoint to default:
  • Page 57 – Changing Your Mailbox Password; To change your mailbox password:
  • Page 58 – Changing the Voice Mail Message Envelope; To change your voice mail message envelope:
  • Page 59 – Changing the Call Screening Transfer Method
  • Page 60 – Programming a Fax Destination; To change your fax destination number:; Changing the Message Search Order
  • Page 61 – Programming Remote Messaging
  • Page 63 – PEED; Station Speed Dial; Store the number in a speed-dial location.; Programming Station Speed-Dial Numbers
  • Page 64 – To erase a number in a Speed-Dial location:; EITHER; Creating Station Speed-Dial Buttons
  • Page 65 – Dialing Station Speed-Dial Numbers; To use a location number:; System Speed Dial
  • Page 66 – AGING; Enabling Paging; To turn paging on and off for your endpoint:; Making Pages
  • Page 67 – To program a user-programmable feature button:; To return all feature buttons to their original default values:; With the handset in the cradle, dial
  • Page 68 – ROGRAMMING; To assign an extension to a DSS/BLF button:
  • Page 69 – To transfer to hold:
  • Page 70 – To enter an optional account code:; CREENING
  • Page 71 – To use the dialpad buttons to spell a name:; When prompted, press a single button
  • Page 72 – If 10 or fewer matches are located
  • Page 73 – Remote Access Password; To change the password from your endpoint:; Enter the new password followed by
  • Page 74 – Remote Feature Access; To access your endpoint from another endpoint:; To change the station password using Remote Programming:
  • Page 75 – EQUESTING; can; If you hear repeating tones,
  • Page 76 – ORKING; Hunt Group Calls Enabled/Disabled; To turn on or off hunt group calls:; ACD Hunt Groups; Distributing Calls; If the hunt group is programmed to use ACD Agent IDs, each agent; is not; programmed to use Agent IDs, it will have a
  • Page 77 – Logging In and Out of ACD Hunt Groups; To log into one or more ACD hunt groups using Agent IDs:; To log into one or more ACD hunt groups not using Agent IDs:
  • Page 78 – Ending an ACD Hunt Group Call; To terminate the ACD Agent wrap-up period before the timer expires:
  • Page 81 – AIL
  • Page 82 – To access voice mail messages:
  • Page 83 – Set up your mailbox (see
  • Page 85 – Then E-Mail Reader reads
  • Page 87 – fax; If E-Mail Reader Count is
  • Page 88 – To access fax messages and the associated options:
  • Page 89 – ECOVERING; To recover deleted messages:
  • Page 90 – HANGING; voice messages
  • Page 91 – OICE
  • Page 93 – Learning More
  • Page 94 – IP Devices Installation Manual
  • Page 95 – REQUENTLY; is all you need to do. If these
  • Page 96 – Why can’t I program a Station Speed-Dial number to the button I want?
  • Page 97 – Why can’t I use one of the features described in this guide?
  • Page 98 – EFAULT
  • Page 101 – NOTES
  • Page 103 – Index
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Model 8500

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Summary

Page 3 - basic; If you hear continuous ringing,; CAUTION

1 Q UICK R EFERENCE G UIDE TO F REQUENTLY U SED F EATURES These are the basic instructions for the most frequently used telephone and voice mail features for Inter-Tel endpoints. For detailed information about theseand other features, refer to the complete instructions in the appropriate userguide. ...

Page 4 - A C; To forward to an outside telephone number:; If you have a six-line display endpoint; To save your change:; VOL UP

2 P LACING A C ONFERENCE C ALL 1. While on the first call, press . The call is now on hold. 2. Place an intercom or outside call, then press the flashing button to place the call on hold. (If necessary, repeat this step to place a third call onhold.) 3. Press the flashing button to join all of the c...

Page 5 - If the number is busy, there is no answer, or the transfer is refused,; If your

3 P AGING 1. Lift the handset and press or dial . 2. Dial the desired page zone number (0-9). 3. After the tone, make your announcement and hang up. NOTE: The Page feature is not supported in SIP mode. T RANSFERRING A C ALL TO A N E XTENSION /O UTSIDE N UMBER 1. Press or . 2. Dial the desired extens...

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