HP HPNV15J185NR - Manuals

1 Product description Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Product Name HP ENVY 15 Notebook PC HP ENVY TouchSmart 15 Notebook PC √ √ Processors ● AMD® A10-5750M 2.50 GHzprocessor (turbo up to 3.50 GHz;1600 MHz FSB, 4.0 M...

2 External component identification Display Item Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display isclosed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) Internal microphones (2) ...

Buttons and speakers Item Component Description (1) Power button ● When the computer is off, press the button to turnon the computer. ● When the computer is on, press the button brieflyto initiate Sleep. ● When the computer is in the Sleep state, press thebutton briefly to exit Sleep. CAUTION: Press...

Lights Item Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state,which is an energy-saving mode. The computershuts off power to the display and otherunneeded components. ● Off: The computer is off or in Hibernation.Hibernation is an ...

Bottom Item Component Description (1) Service door Provides access to the hard drive bay, the WLANmodule slot, and the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless moduleauthorized for use in the computer by the governmentalagency ...

3 Illustrated parts catalog Computer major components Computer major components 19

Mass storage devices Item Component Spare part number (1) External DVD±RW Double-Layer with SuperMulti Drive 659940-001 (2) Hard drive (does not include hard drive bracket or hard drive connector cable): 1.5 TB, 5400 rpm, 9.5 mm 747375-001 1 TB, 5400 rpm, 9.5 mm 676521-001 750 GB, 5400 rpm, 9.5 mm 6...

Component Spare part number Screw Kit 720560-001 Counterbalance weight 720547-001 Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America (3-pin, black, 1.83 m) 490371-011 Power cord for use in Australia (3-pin, black, 1.83 m) 490371-021 Power cord...

4 Removal and replacement procedurespreliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections includ...

Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required tounseat or ...

Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers orpackaging. ● Keep...

5 Removal and replacement proceduresfor Customer Self-Repair parts NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty todetermine if Customer Self-Repair is supporte...

Battery Description Spare part number 6 cell, 62 Wh, 2.80 Ah, Li-ion battery 710417-001 6 cell, 47 Wh, 2.20 Ah, Li-ion battery 710416-001 Before removing the battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, a...

mSATA SSD NOTE: This section applies only to computer models equipped with an Intel processor. Description Spare part number 24 GB 720564-001 Before removing the mSATA SSD, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer...

3. Remove the mSATA SSD (2) by pulling the drive away from the slot at an angle. Reverse this procedure to install the mSATA SSD. WLAN module Description Spare part number Broadcom BCM 4352 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter (for use on computermodels with an Intel processor, select mo...

Reverse this procedure to install the WLAN module. Hard drive Description Spare part number 1.5 TB, 5400 rpm, 9.5 mm (select models only) 747375-001 1 TB, 5400 rpm, 9.5 mm 676521-001 750 GB, 5400 rpm, 9.5 mm 634250-001 640 GB, 5400 rpm, 9.5 mm (for use on computer models with an AMD processor) 66930...

Reverse this procedure to install the hard drive. Memory module Description Spare part number 8 GB (PC3L, 12800, 1600 MHz) 693374-001 4 GB (PC3L, 12800, 1600 MHz) 691740-001 2 GB (PC3L, 12800, 1600 MHz) 691739-001 Update BIOS before adding memory modules Before adding new memory, make sure you updat...

6 Removal and replacement proceduresfor Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. Component replacement procedures This chapter provide...

Reverse this procedure to install the RTC battery. When installing the disc cell RTC battery, makesure the “+” sign faces up. Base enclosure Description Spare part number Base enclosure (includes 4 rubber feet, battery lock latch, battery release latch, and RJ-45cover) 720534-001 Before removing the...

Reverse this procedure to install the base enclosure. Display assembly NOTE: The TouchSmart touchscreen display assembly is spared only at the component level. The non-touchscreen display assembly is spared at both the component and the subcomponent level. Formore display assembly spare part informa...

b. Detach the wireless antenna transceivers (2) from the display enclosure. (The wireless antenna transceivers are attached to the display enclosure with double-sided adhesive.) c. Remove the wireless antenna. The wireless antenna are available using spare part number 720532-001. Reverse this proced...

3. Remove the fan (3) . Reverse this procedure to install the fan. System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use on computer models equipped with an AMD processor, a graphics subsystem withdiscrete memory, and the Wind...

Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number For use only on computer models equipped with an AMD processor and discrete memory 720576-001 For use only on computer models equipped with an AMD processor and a graphics subsystemwith ...

Reverse this procedure to install the heat sink. Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number AMD A10-5750M 2.50 GHz processor (turbo up to 3.50 GHz; 1600 MHz FSB, 4.0- MB L2 cache,DDR3, quad core, 35 W) 713548-001 AMD A8-5550M 2.1...

Connector board Description Spare part number For use only on computer models equipped with an AMD processor 720579-001 For use only on computer models equipped with an Intel processor and a graphics subsystemwith discrete memory 723372-001 For use only on computer models equipped with an Intel proc...

Subwoofer Description Spare part number Subwoofer (includes cable and 3 isolators) 720563-001 Before removing the subwoofer, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating...

Rear speakers Description Spare part number Rear speakers (include left and right rear speakers, 2 cables, and 4 isolators) 720561-001 Before removing the rear speakers, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on...

Fingerprint reader board Description Spare part number Fingerprint reader board (includes bracket and cable) 720543-001 Before removing the fingerprint reader board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, an...

5. Remove the fingerprint reader board (5) and cable. Reverse this procedure to install the fingerprint reader board. Front speakers Description Spare part number Front speakers (include left and right front speakers, 2 cables, and 4 isolators) 720562-001 Before removing the front speakers, follow t...

TouchPad assembly Description Spare part number TouchPad assembly (includes TouchPad bracket, TouchPad button board, TouchPad, andcables) 722972-001 Before removing the TouchPad, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn theco...

Power button board Description Spare part number Power button board (includes cable) 720553-001 Before removing the power button board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through th...

Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. For use in country/region Spare partnumber For use in country/region Spare part number Keyboard with backlight (includes backlight cable): For use on computer models equippedwith an Intel processor in Belgium 720244-A41 For use on...

7 Windows – Using Setup Utility (BIOS)and HP PC Hardware Diagnostics(UEFI) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility (BIOS) includes setti...

Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using theAC adapter. Do not download or install a BIOS update while the computer is runni...

To start HP PC Hardware Diagnostics UEFI: 1. Turn on or restart the computer, quickly press esc , and then press f2 . The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in thefollowing order: a. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) t...

8 Ubuntu Linux – Using Setup Utility(BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility includes settings for the type...

NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computerhardware is functioning properly. The following...

9 Specifications Computer specifications Metric U.S. Dimensions HP ENVY TouchSmart 15 Notebook PC Width 37.95 cm 14.94 in Depth 25.07 cm 9.87 in Height (front to rear) 1.89 to 2.99 cm 0.74 to 1.18 in Weight 2.76 kg 6.08 lbs HP ENVY 15 Notebook PC Width 37.95 cm 14.94 in Depth 25.07 cm 9.87 in Height...

15.6 inch (39.80 cm) display specifications Metric U.S. Dimensions Height 19.35 cm 7.62 in Width 34.42 cm 13.55 in Diagonal 39.49 cm 15.55 in Number of colors 262144 Contrast ratio 500:1 (typical) Brightness FHD: 300 cd/m 2 (nits), HD: 200 cd/m 2 (nits) (typical) Pixel resolution Pitch FHD: 0.179 × ...

10 Windows – Backing up, restoring, and recovering Your computer includes tools provided by HP and Windows to help you safeguard your informationand retrieve it if you ever need to. These tools will help you return your computer to a proper workingstate or even back to the original factory state, al...

Recovery media can also be used to customize the system or restore the factory image if you replacethe hard drive. ● Only one set of HP Recovery media can be created. Handle these recovery tools carefully, andkeep them in a safe place. ● HP Recovery Manager examines the computer and determines the r...

the image continue to be available for installation through the Drivers and Applications Reinstalloption in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager on page 108 . ● If you want to recover the computer's original factory partitioning and content, you can cho...

To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager , and follow the on-screen instructions. Using HP Recovery media ...

11 Ubuntu Linux – Backing up, restoring, and recovering Recovery after a system failure is as good as your most recent backup. As you add new software anddata files, you should continue to back up your system on a regular basis to maintain a reasonablycurrent backup. Performing a system recovery The...

To create the restore image: 1. Click the System menu icon at the far right of the top panel, and then click System Settings > Backup . 2. Select Storage from the panel on the left side of the window, click the down-arrow next to Backup location , and select the USB device from the drop-down list...

12 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equipment i...

Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ ...

Index A AC adapter light 15AC adapter, spare part numbers 27, 29 action keys 11Advanced System Diagnostics using for Ubuntu Linux computer models 102 antenna locations 9removal 62spare part number 25, 31, 63 Antenna Kit, spare part number 25, 31 audio, product description 6audio-in jack 15audio-out ...