HP CV136A#B1H - Manual

Printhead maintenance.............................................................................................................78 Clean the printhead............................................................................................................78Calibrate the linefeed...................

1 Get started This guide provides details about how to use the printer and how to resolve problems. • Accessibility • HP EcoSolutions (HP and the Environment) • Understand the printer parts • Use the printer control panel • Select paper • Load paper • Insert a memory device • Install the accessories...

Understand the printer parts This section contains the following topics:• Front view • Printing supplies area • Back view Front view 1 Ink cartridge access door 2 Front universal serial bus (USB) port 3 Output tray 4 Tray 1 5 Output tray extension 6 (Power button) 7 Control panel Understand the prin...

Use the printer control panel This section contains the following topics:• Overview of buttons and lights • Control panel display icons • Change printer settings Overview of buttons and lights The following diagrams and related tables provide a quick reference to the printer controlpanel features fo...

Control panel display icons Icon Purpose Shows that an Ethernet network connection exists. Shows that a wireless network connection exists, and provides access to thewireless status and settings. The signal strength is indicated by the number of curvedlines. This is for infrastructure mode. For more...

Icon Purpose Displays the Network screen for selecting options. Provides more information about the printer's features. Displays a screen where you can see information about the ink cartridges, includingfill levels. This icon has a red border when an ink cartridge needs attention. NOTE: Ink level wa...

To select a different mode Touch (Back button) to return to the main menu. Touch (left arrow) or (right arrow)to scroll through the available modes, and then touch the icon to select the desired mode. To change settings for a mode1. After selecting a mode, touch the arrow buttons to scroll through t...

Depending on your country/region, some of these papers might not be available. HP Brochure PaperHP Professional Paper These papers are glossy-coated or matte-coated on both sides for two-sided use. They are the perfect choice for producing professionalquality marketing materials such as brochures an...

easy handling. Get sharp, crisp images when you use this paper withany inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 4x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents. To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products and Se...

2. Insert the media print-side down in the center of the tray. Make sure the stack of mediaaligns with the line on the width guide, and is not higher than the paper stack line onthe guide. NOTE: Do not load paper while the printer is printing. 3. Slide the paper guides in the tray to adjust them for...

2. Insert the envelopes print-side down and load according to the graphic. Make surethe stack of envelopes does not exceed the line marking in the tray. NOTE: Do not load paper while the printer is printing. 3. Slide the paper guides in the tray to adjust them for the media size that you haveloaded,...

2. Insert the media print-side down in the center of the tray. Make sure the stack of mediaaligns with the line on the width guide, and is not higher than the paper stack line onthe guide. NOTE: Do not load paper while the printer is printing. 3. Slide the paper guides in the tray to adjust them for...

3. Slide the paper guides in the tray to adjust them for the media size that you haveloaded, and then reinsert the tray. 4. Pull out the extension on the output tray. Insert a memory device If your digital camera uses a memory card to store photos, you can connect the camerato the printer to print y...

Install Tray 2 Tray 2 can hold up to 250 sheets of plain paper. For ordering information, see HP suppliesand accessories. To install Tray 21. Unpack the tray, remove the packing tapes and materials, and move the tray to theprepared location. The surface must be sturdy and level. 2. Turn off the prin...

3. Slide the paper guides in the tray to adjust them for the size that you have loaded. 4. Gently reinsert the tray. 5. Pull out the extension on the output tray. Configure trays NOTE: Tray 2 is an optional accessory. For ordering information, see Order printing supplies online.To configure the tray...

The following table lists possible ways you can use the tray settings to meet your printingneeds. I want to... Follow these steps Load both trays with the same media, and havethe printer pick media from one tray if the otherone is empty. • Load media in Tray 1 and Tray 2. For moreinformation, see Lo...

Maintain the printer This section provides instructions for keeping the printer in top working condition. Performthese maintenance procedures as necessary.• Clean the exterior Clean the exterior WARNING! Before cleaning the printer, turn the printer off by pressing the (Power button) and unplug the ...

2 Print Most print settings are automatically handled by the software application. Change thesettings manually only when you want to change print quality, print on specific types ofpaper, or use special features. For more information about selecting the best print mediafor your documents, see Select...

4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties , Options , Printer Setup , Printer , or Preferences . 5. Change the paper orientation on the Finishing tab, and paper source, paper type, pape...

4. On the Print dialog click Color/Quality Option from the pop-up menu, and then select the following settings:• Media Type: The appropriate brochure paper type • Print Quality: Draft , Normal , or Best NOTE: If you do not see these options, click the disclosure triangle next to the Printer pop-up m...

5. On the Paper/Quality tab, select the appropriate photo paper type from the Paper type drop-down menu. 6. On the Paper/Quality tab, select Best from the Print Quality drop-down menu. 7. To print in black and white, click the Color tab, and then select the Print in Grayscale option. 8. Click OK , a...

5. In the Width and Height boxes, type the dimensions, and then set the margins, if you want to customize them. 6. Click OK . HP ePrint With HP ePrint, you can print from email connected mobile phones, netbooks, othermobile devices, or traditional desktop email clients—anywhere, anytime. Using yourm...

This section contains the following topics:• Turn on HP wireless direct printing • Print from a wireless-capable mobile device • Print from a wireless-capable computer Turn on HP wireless direct printing 1. From the printer control panel, touch (Wireless), and then touch Settings . 2. Touch Wireless...

3 Web Services The printer offers innovative, web-enabled solutions that can help you quickly access theInternet, obtain documents, and print them faster—and all without using a computer. NOTE: To use these web features, the printer must be connected to the Internet (either using an Ethernet cable o...

Set up Web Services To set up Web Services, complete the following steps. NOTE: Before you set up Web Services, make sure you are connected to the Internet. • Set up Web Services using the HP printer software • Set up Web Services using the printer’s control panel • Set up Web Services using the emb...

5. If your network uses proxy settings when connecting to the Internet, enter thesesettings: a . Touch Enter Proxy . b . Enter the proxy server settings, and then touch Done . 6. Follow the instructions on the Web Services information sheet to finish the setup. Set up Web Services using the embedded...

Print using HP ePrint To print documents using HP ePrint, complete the following steps: 1. On your computer or mobile device, open your email application. NOTE: For information about using the email application on your computer or mobile device, see the documentation provided with the application. 2...

Manage Printer Apps You can manage your Printer Apps with HP Connected. You can add, configure, orremove Printer Apps, and set the order in which they appear on your printer’s display. NOTE: To manage Printer Apps from HP Connected, create an account on HP Connected and add your printer. For more in...

4 Work with ink cartridges To ensure the best print quality from the printer, you need to perform some simplemaintenance procedures. This section provides guidelines for handling the ink cartridges,instructions for replacing the ink cartridges, and aligning and cleaning the printhead.This section co...

Make sure that you insert the ink cartridge into the slot that has the same coloredletter as the color you are installing. 6. Repeat steps 3 through 5 for each ink cartridge you are replacing. 7. Close the ink cartridge access door. Related topics Ink cartridges and printheads Store printing supplie...

This information helps HP design future printers to meet our customers' printing needs.The data collected from the cartridge memory chip does not contain information that canbe used to identify a customer or user of the cartridge or their printer.HP collects a sampling of the memory chips from cartr...

5 Solve a problem The information in this section suggests solutions to common problems. If your printer isnot operating correctly and these suggestions did not solve your problem, try using oneof the following support services to obtain assistance.This section contains the following topics:• HP sup...

Obtain electronic support To find support and warranty information, go to the HP website at www.hp.com/support. This website provides information and utilities that can help you correct manycommon printer problems. If prompted, select your country/region, and then click Contact HP for information ab...

• Messages that appear when the situation occurs • Answers to these questions: ◦ Has this situation happened before? ◦ Can you re-create it? ◦ Did you add any new hardware or software to your computer at about the timethat this situation began? ◦ Did anything else occur prior to this situation (such...

• Pause Printing is not selected if you are using a computer running Windows. • You are not running too many programs when you are performing a task. Closeprograms that you are not using or restart the computer before attempting the taskagain. Solve printer problems TIP: You can visit the HP online ...

Check the HP software installation If the printer is turned off when printing, an alert message should appear on your computerscreen; otherwise, the HP software provided with the printer might not be installedcorrectly. To resolve this, uninstall the HP software completely, and then reinstall the HP...

NOTE: The printer can operate with one or more depleted cartridges. However, printing with depleted cartridges slows the printer and affects the quality of printeddocuments. If the black cartridge is depleted, blacks are not as dark. If a colorcartridge is depleted, output is in grayscale. When poss...

Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure. For more information, see Clean theprinthead. The printhead may need to be cleaned if the printer was turned off incorrectly. NOTE: Incorrectly turning off the printer can cause print quality problems like b...

Placement of the text or graphics is wrong Check how the media is loaded Make sure the media width and length guides fit snugly against the edges of the stack ofmedia, and make sure the tray is not overloaded. For more information, see Loadpaper. Check the media size • Content on a page might be cut...

Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridgesare designed and tested with HP printers to help you easily produce great results,...

If defects are seen on the Print Quality Diagnostic report, follow the steps below: 1. If the Print Quality Diagnostic report shows faded, partial, streaked, or missingcolor bars or patterns, check for depleted ink cartridges, and replace the inkcartridge that corresponds to the defective color bar ...

Go to: www.hp.com/support. This website provides information and utilities that canhelp you correct many common printer problems.If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the printhead. Solve p...

Solve problems using Web Services If you are having problems using Web Services, such as HP ePrint and Printer Apps,check the following:• Make sure the printer is connected to the Internet using an Ethernet or wirelessconnection. NOTE: You cannot use these web features if the printer is connected us...

Solve problems using HP websites If you are having problems using HP websites from your computer, check the following:• Make sure the computer that you are using is connected to the Internet. • Make sure the web browser meets the minimum system requirements. For moreinformation, see HP website speci...

Solve Ethernet network problems TIP: You can visit the HP online support website at www.hp.com/support for information and utilities that can help you correct many common printer problems. If you are unable to connect the printer to your Ethernet network, perform one or more ofthe following tasks. N...

TIP: If you are using a computer running Windows, use the HP Print and Scan Doctor to help diagnose and get assistance in installing and using HPprinters on homenetwork. To use this tool, visit the HP Wireless Printing Center www.hp.com/go/wirelessprinting. Step 1 - Make sure the wireless (802.11) l...

Mac OS X ▲ Click the AirPort icon in the menu bar at the top of the screen. From the menuthat appears, you can determine if the AirPort is turned on and which wirelessnetwork your computer is connected to. NOTE: For more detailed information about your AirPort connection, click System Preferences in...

computer and then try to open the EWS again. If you can open the EWS, try using theprinter (for printing).If you are able to open the EWS and use your printer with the firewall turned off, you needto reconfigure your firewall settings to allow the computer and printer to communicatewith each other o...

• If your firewall has "High", "Medium", or "Low" security settings, use the "Medium"setting when your computer is connected to your network. • If you have changed any firewall settings from default, try going back to the defaultsetting. • If your firewall has a setti...

NOTE: To use the EWS, the printer must be connected to a network using either an Ethernet or a wireless connection. You cannot use the embedded web server if theprinter is connected to a computer with a USB cable. Check your web browser • Make sure the web browser meets the minimum system requiremen...

Check the hardware connections • Make sure that any cords and cables that you are using are in good working order. • Make sure that the power cord is connected securely to both the printer and toa working power outlet. Check the printhead and ink cartridges • Make sure that all of the printhead and ...

◦ Make sure the printer is installed on the same subnet as the computers that usethe printer. ◦ If the installation program cannot discover the printer, print the networkconfiguration page and enter the IP address manually in the installation program.For more information, see Understand the network ...

If you need to call HP, it is often useful to print the printer status report before calling. 1. Printer Information: Shows printer information (such as the printer name, model number, serial number, and firmware version number), the accessories that areinstalled (such as the automatic two-sided pri...

Printhead maintenance If you are experiencing problems with printing, you might have a problem with theprinthead. You should perform the procedures in the following sections only whendirected to do so for resolving print quality issues.Performing the aligning and cleaning procedures unnecessarily ca...

To align the printhead from Toolbox (Windows)1. Open Toolbox. For more information, see Open the Toolbox. 2. From the Device Services tab, click the icon to the left of Align Printheads . 3. Follow the on-screen instructions. To align the printhead from HP Utility (Mac OS X)1. Open HP Utility. For m...

6. Carefully lower the latch handle. NOTE: Make sure you lower the latch handle before reinserting the ink cartridges. Leaving the latch handle raised can result in incorrectly seated inkcartridges and problems printing. The latch must remain down in order to correctlyinstall the ink cartridges. 7. ...

1. General Information: Shows information about the current status and active connection type of the network, and other information, such as the URL of theembedded web server. 2. 802.3 Wired: Shows information about the active Ethernet network connection, such as the IP address, subnet mask, default...

• Microsoft Web Services : Enable or disable the Microsoft Web Services Dynamic Discovery (WS Discovery) protocols or Microsoft Web Services for Devices(WSD) Print services supported on the printer. Disable unused print services toprevent access through those services. NOTE: For more information abo...

5. Open the ink cartridge access door. If there is paper remaining inside the printer,ensure the carriage has moved to the right of the printer, free any paper scraps orwrinkled media, and pull the media towards you through the top of the printer. WARNING! Do not reach into the printer when it is on...

A Technical information This section contains the following topics:• Warranty information • Printer specifications • Regulatory information • Environmental product stewardship program • Third-party licenses Warranty information This section contains the following topics:• Hewlett-Packard limited war...

Hewlett-Packard limited warranty statement Appendix A 88 Technical information

Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printer. Thiswarranty does not cover HP ink products that have been refilled, remanufactured, refurbished,misused, or tampered with.During the warranty period the product is cover...

Printer specifications This section contains the following topics:• Physical specifications • Product features and capacities • Processor and memory specifications • System requirements • Network protocol specifications • Embedded web server specifications • Paper specifications • Print specificatio...

Feature Capacity Font support US fonts: CG Times, CG Times Italic, Universe,Universe Italic, Courier, Courier Italic, LetterGothic, Letter Gothic Italic. Duty cycle Up to 25,000 pages per month Printer control panel language supportLanguage availability varies by country/region. Arabic, Bulgarian, C...

Tray Type Weight Capacity (16 to 28 lb bond) Output tray All supported media Up to 150 sheets of plainpaper (text printing) Set minimum margins The document margins must match (or exceed) these margin settings in portrait orientation. Media (1) Leftmargin (2) Rightmargin (3) Topmargin (4) Bottommarg...

Regulatory information The printer meets product requirements from regulatory agencies in your country/region.This section contains the following topics:• FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord...

Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sustainablemanner:• Design for recycling has been incorporated into this product. • The number of materials has been kept to a minimum while ensuring proper functionality andrel...

Power consumption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualifiedto the U.S. Environmental Protection Agency's ENERGY STAR specifications for imagingequipment. The following mark appears on ENERGY STAR qualified imaging products: Additional ENERGY STAR q...

B HP supplies and accessories This section provides information on HP supplies and accessories for the printer. The information issubject to changes, visit the HP website (www.hpshopping.com) for the latest updates. You mayalso make purchases through the website. NOTE: Not all cartridges are availab...

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available toavoid possible printing delays. You do not need to replace cartridges until prompted to do so. HP paper To order paper...

C Network setup You can manage network settings for the printer through the printer control panel as described inthe next section. Additional advanced settings are available in the embedded web server,a configuration and status tool you access from your web browser using an existing networkconnectio...

Item Limit NOTE: The predefined All Services template is not subject to this limitation and includes allservices supported by the print server. Maximum number of services you can add tothe policy.For a given rule, only one address template andone service template can be added. 40 Maximum number of s...

3. Follow the on-screen instructions. 4. After the setup has completed, the network printer drivers can be installed by opening theprinter's HP folder in All Programs , clicking Printer Setup and Software , and selecting Connect a new printer . TIP: You can also set up wireless communication by ente...

Test the wireless connection Print the wireless test page for information about the printer's wireless connection. The wireless testpage provides information about the printer's status, hardware (MAC) address, and IP address. Ifthe printer is connected to a network, the test page displays details ab...

To add hardware addresses to a wireless router or wireless access point1. Print the network configuration page, and then locate the printer’s hardware address. For moreinformation, see Understand the network configuration page. NOTE: The printer maintains separate hardware addresses for the Ethernet...

D Printer management tools This section contains the following topics:• Toolbox (Windows) • HP Utility (Mac OS X) • Embedded web server • Product security features Toolbox (Windows) The Toolbox provides maintenance information about the printer. NOTE: The Toolbox can be installed from the HP Softwar...

Product security features This product supports security standards and protocols that help secure the product, protectinformation on your network, and simplify monitoring and maintenance of the product.For information about HP's secure imaging and printing solutions, visit www.hp.com/go/Secureprinti...

Wireless authentication The embedded web server provides the ability to configure wireless networking via such 802.1xwireless enterprise authentication protocols as EAP-TLS, LEAP, and PEAP to support accesscontrol. The HP Embedded Web Server also provides the ability to configure wireless dynamic ke...

F Errors (Windows) Printer disconnected The computer cannot communicate with the printer because one of the following events hasoccurred:• The printer has been turned off. • The cable connecting the printer, such as a USB cable or a network (Ethernet) cable, has beendisconnected. • If the printer is...

To solve this problem, try the following solutions. Solutions are listed in order, with the most likelysolution first. If the first solution does not solve the problem, continue trying the remaining solutionsuntil the issue is resolved.• Solution 1: Turn the printer off and on. • Solution 2: Install...

Solution: Click OK to continue printing or replace the cartridge. For information about how to install new cartridges, see Replace the ink cartridges. Problem with printer preparation The printer clock has failed and ink preparation may not be complete. The estimated Ink Level gaugemight be inaccura...

Index A accessibility 7accessories installation 21printer status report 77turn on and off in driver 24warranty 88 acoustic emissions 97after the support period 52align printhead 79 B blank pages, troubleshoot print 56 both sides, print on 37buttons, control panel 11 C calibrate linefeed 79cameras in...