HP 13-2000 - Manual

Finding information The computer comes with several resources to help you perform various tasks. Resource Contents Setup Instructions ● How to set up the computer ● Identification of computer components User Guide To access this guide: Select Start > Help and Support > User Guides . ● Computer...

2 Getting to know your computer Top TouchPad Component Description (1) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on or off. (3) TouchPad zone Moves the pointer and selects or activates items on thescreen. (4) Left TouchPad butt...

Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. RapidStart Technology allows you...

Buttons and other top components Component Description (1) Internal microphone Records sound. (2) Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is on, press the button briefly toinitiate Sleep. ● When the computer is in the Sleep state, press t...

Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Displays system information when pressed in combinationwith the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system func...

Right side Component Description (1) USB 2.0 port Connects optional USB devices. (2) Audio-out (headphone) jack/audio-in(microphone) jack Connects optional powered stereo speakers, headphones,earbuds, a headset, or television audio. Also connects anoptional headset microphone. WARNING! To reduce the...

Display Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLANs). (2) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > Communication and Chat > CyberLink YouCam...

Bottom Component Description Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normalfor the internal fan to cycle on and off during routineoperation. 12 Chapter 2 Getting to know your compu...

3 Networking Your computer supports two types of Internet access: ● Wireless —Refer to Creating a wireless connection on page 15 . ● Wired —Refer to Connecting to a wired network on page 21 . NOTE: You must set up Internet service before you can connect to the Internet. Using an Internet service pro...

NOTE: If you are prompted within the wizard to choose between enabling or disabling Windows Firewall, choose to enable the firewall. Creating a wireless connection Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device ● Bluetoot...

Turning wireless devices on or off You can use the wireless key or HP Connection Manager (select models only) to turn on and turn offwireless devices. Refer to Using the action keys on page 27 for information on identifying the location of the wireless key on your computer. To turn off wireless devi...

Connecting to an existing WLAN To connect to an existing WLAN: 1. Be sure that the WLAN device is on. (Refer to Turning wireless devices on or off on page 16 .) 2. Click the network icon in the notification area, at the far right of the taskbar. 3. Select your WLAN from the list. 4. Click Connect . ...

Setting up a new WLAN network Required equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● Your new wireless computer (3) NOTE: Some modems have a built-in wireless...

Protecting your WLAN When you set up a WLAN or access an existing WLAN, always enable security features to protectyour network from unauthorized access. WLANs in public areas (hotspots) like coffee shops andairports may not provide any security. If you are concerned about the security of your comput...

Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cableconnections that traditionally link electronic devices such as the following: ● Computers ● Phones ● Imaging devices (cameras and printers) ● Audio devices ● Mouse Bluetoot...

Connecting to a wired network Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchasedseparately). If the network cable contains noise suppression circuitry (1) , which prevents interference from TV and radio reception, orien...

4 Pointing devices and keyboard Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in...

Turning the TouchPad off or on To turn the TouchPad off or on, quickly double-tap the TouchPad on/off button. NOTE: The TouchPad light is off when the TouchPad is on. The TouchPad light and onscreen display icons indicate the TouchPad status when the TouchPad isturned off or on. The following table ...

Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on theTouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: 1. Select Start > Control Panel > Hardware and So...

Using the keyboard Using the action keys An action key performs an assigned function. The icon on each of the f1 through f12 keys illustrates the assigned function for that key. To use an action key function, press and hold the key. The action key feature is enabled at the factory. You can disable t...

Icon Key Description f11 Mutes or restores speaker sound. f12 Turns the wireless feature on or off. NOTE: A wireless network must be set up before a wireless connection is possible. Using the hotkeys A hotkey is a combination of the fn key, and the esc key. To use a hotkey: ▲ Briefly press the fn ke...

5 Multimedia and other features Your computer includes the following: ● Two integrated speakers ● One integrated microphone ● Integrated webcam ● Preinstalled multimedia software ● Multimedia keys Using the media activity controls Your computer has media action keys that allow you to play, pause, fa...

Adjusting the volume You can adjust the volume using the volume keys. Refer to Using the action keys on page 27 for more information. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the...

HDMI The HDMI (High Definition Multimedia Interface) port connects the computer to an optional video oraudio device, such as a high-definition television, or to any compatible digital or audio component. NOTE: To transmit video and/or audio signals through the HDMI port, you need an HDMI cable (purc...

6 Managing power Your computer can operate on either battery power or external AC power. When the computer is onlyrunning on battery power and an AC power source is not available to charge the battery, it isimportant to monitor and conserve the battery charge. Your computer supports power plans toma...

Initiating Sleep or Hibernation Microsoft® Windows® has two power-saving states, Sleep and Hibernation. NOTE: The Rapid Start Technology feature allows your computer to resume quickly from inactivity. Rapid Start Technology manages your power-saving options as follows: ● Sleep – Rapid Start Technolo...

Using the power meter The power meter is located in the notification area, at the far right of the taskbar. The power meterallows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, move thepo...

Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximizeperformance. The following power plans are available: ● HP Recommended . Automatically balances performance with energy consumption. ● Power Saver . Saves power by reducing system perform...

Running on battery power When a charged battery is in the computer and the computer is not plugged into external power, thecomputer runs on battery power. If the computer has a charged battery installed and the AC adapteris disconnected from the computer, the computer automatically switches to batte...

The computer takes the following actions for a critical battery level: ● If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiatesHibernation. ● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remainsbriefly in the Sleep stat...

When you connect the computer to external AC power: ● The battery begins to charge. ● The display brightness increases. ● The power meter icon in the notification area changes appearance. When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● T...

HP CoolSense HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at theoptimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the p...

Refreshing your software content When the computer is in the Sleep state, Intel® Smart Connect Technology periodically causes thecomputer to exit Sleep. Smart Connect then updates the content for certain open applications andreinitiates Sleep. As a result, your work is immediately available to you a...

Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The Shut down command closes all open programs, including the operating system, and then turnsoff the display and computer. Shut down the computer under any of the following conditions: ● When you are conne...

7 External cards and devices Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards areoften used with digital media–equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported...

Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card. 1. Save your information and close all programs associated with the digital card. 2. Click the remove hardware icon in the notification area, ...

Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. You will hear a so...

Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a po...

8 Drives Handling drives CAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling external drives. Additional cautions are included with theprocedures to which they apply. NOTE: All references to the hard disk drive in this guide...

Locating your security software (select models only) HP Security Assistant provides a starting location for you to quickly access a collection of securitysoftware applications that are organized by task. Instead of searching for each application through theStart menu and Control Panel, HP Security A...

Setting passwords in Setup Utility (BIOS) Password Function Administrator password* ● Must be entered each time you access Setup Utility(BIOS). ● If you forget your administrator password, you cannotaccess Setup Utility (BIOS). NOTE: The administrator password can be used in place of the power-on pa...

Using Internet security software When you use your computer to access email, a network, or the Internet, you potentially expose yourcomputer to computer viruses, spyware, and other online threats. To help protect your computer,Internet security software that includes antivirus and firewall features ...

Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularlyupdated to correct security problems and improve software performance. Installing Windows security updates Updates to the operating system and other software may have become avai...

10 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manage...

Performing a system recovery HP Recovery Manager software allows you to repair or restore the computer to its original factorystate. HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicatedrecovery partition on the hard drive. NOTE: A system restore must be performe...

Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the first recovery disc into an optional external optical drive (purchased separately), andthen restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the ...

You can back up your information to an optional external hard drive, a network drive, or discs. Backup your system at the following times: ● At regularly scheduled times TIP: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or mod...

Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific pointin time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files ...

11 Setup Utility (BIOS) and System Diagnostics Using Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility (BIOS) includes settin...

3. Use the arrow keys to select Exit > Load Setup Defaults . Press enter . 4. Follow the on-screen instructions. 5. To save your changes and exit, press f10 , and then follow the on-screen instructions. – or – Use the arrow keys to select Exit > Exit Saving Changes , and then press enter . You...

Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using theAC adapter. Do not download or install a BIOS update while the computer is runni...

BIOS Setup Menu The tables in this section provide an overview of the BIOS Setup menu options. Main menu Select To do this System information ● View and change the system time and date. ● View identification information about your computer. ● View specification information about the processor,memory...

Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. Depending on your computer, the following diagnostic tests may be available inSystem Diagnostics: ● Start-up test—This test analyzes the main computer componen...

A Troubleshooting and support Troubleshooting The computer is unable to start up If the computer does not turn on when you press the power button, the following suggestions mayhelp you determine why the computer will not start up: ● If the computer is plugged into an AC outlet, plug another electric...

The computer is on but not responding If the computer is on but is not responding to software or keyboard commands, try the followingemergency shutdown procedures in the sequence provided: CAUTION: Emergency shutdown procedures result in the loss of unsaved information. ● Press ctrl + alt + delete ,...

The wireless network connection is not working If a wireless network connection is not working as expected, follow these suggestions: ● Be sure that the wireless light on your computer is on (white). If the wireless light is off, press the f12 action key to turn it on. ● Be sure that the device wire...

Contacting customer support If the information provided in this user guide or in Help and Support does not address your questions,you can contact customer support at: http://www.hp.com/go/contactHP NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://...

B Cleaning your computer Cleaning the display Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that the display is dry before closing the display. Cleaning the sides and cover To clean and disinfect the sides and cover, use a soft microfiber...

C Traveling with the computer For best results, follow these traveling and shipping tips: ● Prepare the computer for traveling or shipping: ◦ Back up your information. ◦ Remove all discs and all external media cards, such as digital cards. CAUTION: To reduce the risk of damage to the computer, damag...

D Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions.Go to http://www.hp.com/support to download the latest versions. You can also register to receive automatic update notifications when they become available. 75

E Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors ma...

F Specifications Input power The power information in this section may be helpful if you plan to travel internationally with thecomputer. The computer operates on DC power, which can be supplied by an AC or a DC power source. TheAC power source must be rated at 100–240 V, 50–60 Hz. Although the comp...

Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10...

Index A action keys decrease screen brightness 27 Help and Support 27identifying 7increase screen brightness 27keyboard backlight 27next track or section 27play, pause, resume 27previous track or section 27switch screen image 27volume 30volume down 27volume mute 28volume up 27wireless 28 airport sec...