Page 3 - Contents
Contents Customer self repair ...................................................................................................................... 5 Parts only warranty service ............................................................................................................................
Page 5 - Customer self repair
Customer self repair 5 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identif...
Page 6 - Riparazione da parte del cliente
Customer self repair 6 Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Facultatif - Pièces pour lesquelles la réparation par le client est facult...
Page 7 - Customer Self Repair
Customer self repair 7 NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei...
Page 8 - Reparaciones del propio cliente
Customer self repair 8 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müs...
Page 10 - Reparo feito pelo cliente
Customer self repair 10 bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervang...
Page 11 - Serviço de garantia apenas para peças
Customer self repair 11 Serviço de garantia apenas para peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição...
Page 16 - Illustrated parts catalog; Server blade components
Illustrated parts catalog 16 Illustrated parts catalog Server blade components Item Description Spare part number Customer self repair (on page 5 ) 1 System board assembly 598247-001 Mandatory 1 2 DIMMs — — a) 8-GB, dual-rank, PC3-10600, registered 595097-001 Mandatory 1 b) 4-GB, dual-rank, PC3-1060...
Page 21 - Removal and replacement procedures; Required tools; Safety considerations; Preventing electrostatic discharge
Removal and replacement procedures 21 Removal and replacement procedures Required tools You need the following items for some procedures: • T-15 Torx screwdriver (provided inside the access panel) • HP Insight Diagnostics software (" HP Insight Diagnostics " on page 48 ) Safety consideration...
Page 22 - Symbols on equipment; Server blade preparation; Power down the server blade
Removal and replacement procedures 22 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified person...
Page 23 - Remove the server blade
Removal and replacement procedures 23 This method initiates a controlled remote shutdown of applications and the OS before the server blade enter standby mode. • Press and release the Power On/Standby button. This method initiates a controlled shutdown of applications and the OS before the server bl...
Page 24 - Access panel
Removal and replacement procedures 24 3. Remove the server blade. 4. Place the server blade on a flat, level work surface. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to...
Page 25 - Hard drive blank
Removal and replacement procedures 25 Hard drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure unless all hard drive and device bays are populated with either a component or a blank. Remove the component as indicated. To replace the b...
Page 26 - DIMM baffle
Removal and replacement procedures 26 b. Release the hard drive tray, slide it forward until it locks, and then press hard drive carrier 1 down to access hard drive 2. c. Remove hard drive 2. To replace the component, reverse the removal procedure. DIMM baffle CAUTION: To avoid damage to the server ...
Page 27 - DIMMs
Removal and replacement procedures 27 3. Remove the access panel (" Access panel " on page 24 ). 4. Disconnect the cables, and then remove the DIMM baffle. To replace the component, reverse the removal procedure. DIMMs To remove the component: 1. Power down the server blade (on page 22 ). 2....
Page 28 - HP Smart Array Controller
Removal and replacement procedures 28 HP Smart Array Controller To remove the component: 1. Power down the server blade (on page 22 ). 2. Remove the server blade (on page 23 ). 3. Remove the access panel (" Access panel " on page 24 ). 4. Disconnect the cables, and then remove the DIMM baffl...
Page 29 - Mezzanine card
Removal and replacement procedures 29 Mezzanine card Optional mezzanine cards enable network connectivity or provide Fibre Channel support. For mezzanine card locations, see the system board components (on page 53 ). Because mezzanine cards are supported on multiple server blade models, the mezzanin...
Page 30 - Cache module capacitor pack
Removal and replacement procedures 30 1. Install the mezzanine card. Press down on the connector to seat the board. 2. Install the access panel (" Access panel " on page 24 ). Cache module capacitor pack To remove the component: 1. Power down the server blade (on page 22 ). 2. Remove the ser...
Page 31 - Front panel/hard drive cage assembly
Removal and replacement procedures 31 Front panel/hard drive cage assembly To remove the component: 1. Power down the server blade (on page 22 ). 2. Remove the server blade (on page 23 ). 3. Remove the access panel (" Access panel " on page 24 ). 4. Remove all hard drive blanks (" Hard d...
Page 33 - Processor
Removal and replacement procedures 33 3. Remove the thermal interface media protective cover. 4. Align and install the heatsink. Alternate tightening the screws until the heatsink is seated properly. 5. Install the access panel (" Access panel " on page 24 ). Processor WARNING: To reduce the...
Page 38 - System board
Removal and replacement procedures 38 7. Align and install the heatsink. Alternate tightening the screws until the heatsink is seated properly. 8. Install the access panel (" Access panel " on page 24 ). System board To remove the component: 1. Power down the server blade (on page 22 ). 2. R...
Page 42 - HP Trusted Platform Module; System battery
Removal and replacement procedures 42 10. Install the hard drives (" Hard drive " on page 25 ). IMPORTANT: To avoid damage to the server blade, support the riser board when installing the TPM board and rivet. 11. If necessary, install the TPM module. For more information, see the HP ProLiant...
Page 44 - Cabling; Hard drive power cabling
Cabling 44 Cabling Hard drive power cabling Hot-plug SAS/SATA hard drive cabling
Page 45 - Accessing a server blade with local KVM
Cabling 45 Cache module capacitor pack cabling Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. For SUV cable connect...
Page 46 - Accessing a server blade with local media devices
Cabling 46 2. Connect the video connector to a monitor. 3. Connect a USB mouse to one USB connector. 4. Connect a USB keyboard to the second USB connector. Item Description 1 Monitor 2 USB mouse 3 USB keyboard 4 HP c-Class Blade SUV Cable Accessing a server blade with local media devices Use the fol...
Page 48 - Diagnostic tools; Troubleshooting resources
Diagnostic tools 48 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software main...
Page 49 - Array Diagnostic Utility
Diagnostic tools 49 • From within HP SIM • From within operating system-specific IML viewers: o For Windows®: IML Viewer o For Linux: IML Viewer Application • From within the iLO 3 user interface • From within HP Insight Diagnostics (on page 48 ) • From within the Onboard Administrator GUI For more ...
Page 50 - USB support and functionality; USB support; Internal USB functionality; Internal SD support
Diagnostic tools 50 Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid warranty on HP technology, an HP Care Pack Service or HP contractual support agreement. For more information, see the HP website
Page 51 - Component identification; Front panel components; Front panel LEDs
Component identification 51 Component identification Front panel components Item Description 1 Serial label pull tab 2 SUV connector* 3 Server blade release button 4 Power On/Standby button 5 Server blade release lever 6 Hard drive bays * The SUV connector and the HP c-Class Blade SUV cable are for ...
Page 53 - System board components
Component identification 53 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing regularly (1 Hz) Amber, flashing regularly (1 Hz) Do not remove the drive. Removing a drive may terminate the current operation and cause data loss. The drive is part of an array that is underg...
Page 54 - DIMM slot identification; Mezzanine connector definitions
Component identification 54 Item Description 1 DIMM slots (Processor 2) 2 DIMM slots (Processor 1) 3 Smart Array connector 4 TPM security rivet (optional) 5 Micro SD connnector 6 Internal USB connector 7 Mezzanine connector 2 (Type I or Type II mezzanine) 8 Enclosure connector 9 Mezzanine connector ...
Page 55 - System maintenance switch; System maintenance switch procedures; Clearing the system configuration
Component identification 55 Item PCIe Mezzanine connector 2 x8, Type I or II mezzanine card A PCIe x4 mezzanine connector supports x8 cards at up to x4 speeds. A PCIe x8 mezzanine connector supports x16 cards at up to x8 speeds. System maintenance switch Position Function Default 1* iLO 3 security o...
Page 56 - Accessing the redundant ROM; HP c-Class Blade SUV Cable
Component identification 56 9. Change position 6 of the system maintenance switch to off. 10. Repeat steps 5 and 6. IMPORTANT: When the server blade boots after NVRAM is cleared, a delay of up to 2 minutes is normal. During this delay, the system appears non-functional. Do not attempt any procedures...
Page 58 - Specifications; Environmental specifications; Server blade specifications
Specifications 58 Specifications Environmental specifications Specification Value Temperature range* — Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Non-operating -30 ° C to 60 ° C (-22 ° F to 140 ° F) Relative humidity (noncondensing)** — Operating 10% to 90% @ 28 ° C (82.4 ° F) Non-operating 5% to...
Page 59 - Acronyms and abbreviations
Acronyms and abbreviations 59 Acronyms and abbreviations ADU Array Diagnostics Utility CSR Customer Self Repair ESD electrostatic discharge iLO 3 Integrated Lights-Out 3 IML Integrated Management Log ORCA Option ROM Configuration for Arrays POST Power-On Self Test PSP ProLiant Support Pack PXE Prebo...
Page 61 - Index
Index 61 A access panel 24 accessing a server blade with local KVM 45, 46 ADU (Array Diagnostic Utility) 49 B batteries, replacing 42 battery 42 buttons 51 C cables 44, 45 cabling 44, 45 cache module capacitor pack 30, 45 cache module capacitor pack cabling 45 components 16, 21, 22, 23, 24, 25, 26, ...
