Page 3 - Summary Table of Contents
3 Summary Table of Contents 1 General information ....................................................................................................................................... 13 2 Installing the SNBX ............................................................................................
Page 4 - Table of Contents
4 Table of Contents Summary Table of Contents ........................................................................................................................... 3 Table of Contents .................................................................................................................
Page 7 - List of Figures
7 List of Figures 1 SNBX rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2 SNBX front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 8 - List of Tables
8 List of Tables 1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 9 - About this guide; Audience; before
9 About this guide This guide describes the SNBX hardware, installation and basic configuration. Audience This guide is intended for the following users: • Operators • Installers • Maintenance technicians Structure This guide contains the following chapters and appendices: • Chapter 1 on page 13 pro...
Page 10 - Precautions; Warnings
10 SmartNode Branch eXchange User Manual About this guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injur...
Page 11 - Safety when working with electricity
11 SmartNode Branch eXchange User Manual About this guide Safety when working with electricity • Do not open the device when the power cord is connected. For sys- tems without a power switch and without an external power adapter, line voltages are present within the device when the power cord is con...
Page 12 - General observations; Typographical conventions used in this document; General conventions; Garamond blue type; Garamond bold type
12 SmartNode Branch eXchange User Manual About this guide General observations • Clean the case with a soft slightly moist anti-static cloth • Place the unit on a flat surface and ensure free air circulation • Avoid exposing the unit to direct sunlight and other heat sources • Protect the unit from ...
Page 13 - Chapter 1; General information; Chapter contents
13 Chapter 1 General information Chapter contents SNBX Overview ....................................................................................................................................................14 SNBX Panels ............................................................................
Page 14 - SNBX64 rear panel
SNBX Overview 14 SmartNode Branch eXchange User Manual 1 • General information SNBX Overview Patton’s SNBX is an appliance product line bringing in “known” reliable hardware and allowing customers an open environment to build reliable systems. Currently Patton’s offering includes an SNBX preloaded w...
Page 15 - SNBX front panel; Figure 2
SNBX Panels 15 SmartNode Branch eXchange User Manual 1 • General information SNBX front panel Figure 2. SNBX front panel Figure 2 shows SNBX LEDs; the LED definitions are listed in table 3 . Table 3. SNBX LED definitions Element Description Power Button/LED The Power Button will glow green to indica...
Page 16 - Chapter 2; Installing the SNBX
16 Chapter 2 Installing the SNBX Chapter contents Setting up the SNBX .............................................................................................................................................17 Accessing the SNBX/W3CX .................................................................
Page 17 - Setting up the SNBX; mstsc; Accessing the SNBX/W3CX; Accessing the WMI
Setting up the SNBX 17 SmartNode Branch eXchange User Manual 2 • Installing the SNBX Setting up the SNBX The SNBX is shipped in a state that will ideally allow you to access the WMI and the PBX with out needing a KVM (Keyboard Video and Mouse). To do this all you will need to plug in is power and Et...
Page 18 - Chapter 3; Version Control
18 Chapter 3 Version Control Chapter contents Overview ...............................................................................................................................................................19 WMI ..................................................................................
Page 19 - Overview; Checking the WMI Version; About; button. Select it to reveal the WMI Version (the current
Overview 19 SmartNode Branch eXchange User Manual 3 • Version Control Overview Knowing the version you are on when operating any system is crucial when dealing with support and docu-mentation about the device. This chapter will effectively relay the different parts of the SNBX, and how to check the ...
Page 20 - CX Version; Checking 3CX Version; Updating 3CX Version; CX Phone System Updates; information, please refer to 3CX’s documentation.; Windows Version; Checking the Windows Version; Start’; Updating the Windows Version
3CX Version 20 SmartNode Branch eXchange User Manual 3 • Version Control 3CX Version Checking 3CX Version The 3CX version can be seen at the log-in screen of the 3CX Web interface, by either direct navigation or through the Patton WMI. An example is shown below: Figure 5. Checking the 3CX Version No...
Page 21 - Chapter 4; WMI and Controls
21 Chapter 4 WMI and Controls Chapter contents Patton Website ......................................................................................................................................................22 Reboot .................................................................................
Page 22 - Patton Website; The ‘About’ button shows version information.; IP Settings; The ‘; IP Configuration; ’ button enables you to enter new IP Address, Subnet Mask, and Gateway.; Current IP Settings; ’ shows you the output of an '
Patton Website 22 SmartNode Branch eXchange User Manual 4 • WMI and Controls Patton Website The Patton drop down is used for generic and general settings in the SNBX, it is marked with the icon. The ‘Patton Website’ launches windowed version of the Patton homepage found at: http://www.patton.com . R...
Page 23 - WebServer Settings; WebServer Main Menu; SmartNode Configurator
WebServer Settings 23 SmartNode Branch eXchange User Manual 4 • WMI and Controls WebServer Settings The Webserver settings drop down reveals the Abyss Web Server by Aprelium SARL settings used by 3CX (in the SNBX*/W3CX versions). WebServer Main Menu The ‘WebServer MainMenu’ button will launch a wind...
Page 24 - SmartNode Analog; Smartnode Analog; Upload Configuration; ’ button opens up a window (see; CX Backup Settings; Schedule Backup
3CX Backup Settings 24 SmartNode Branch eXchange User Manual 4 • WMI and Controls SmartNode Analog The ‘ Smartnode Analog ’ button opens up a form to generate and automatically save an Analog Terminal Adapter configuration on the SNBX for the SmartNode to grab, to view the files in plain text or dow...
Page 25 - View Backup Schedule; example is shown below.; Delete Scheduled Task
3CX Backup Settings 25 SmartNode Branch eXchange User Manual 4 • WMI and Controls View Backup Schedule The ‘ View Backup Schedule ’ button shows you the output of an inquiry made of the scheduled tasks. An example is shown below. Figure 8. View Backup Schedule Delete Scheduled Task The ‘ Delete Sche...
Page 26 - To find the index number please refer back to the ‘; ’ button, before each task the index
3CX Backup Settings 26 SmartNode Branch eXchange User Manual 4 • WMI and Controls To find the index number please refer back to the ‘ View Backup Schedule ’ button, before each task the index number is show. Please refer to the figure below for an example. Figure 10. View Backup Schedule Button
Page 27 - Chapter 5
27 Chapter 5 Contacting Patton for assistance Chapter contents Additional 3rd Party Documentation ....................................................................................................................28 3CX Documentation ....................................................................
Page 28 - Additional 3rd Party Documentation; CX Documentation; started; Further Resources on 3CX; Patton Contact information; Patton support headquarters in the USA
Additional 3rd Party Documentation 28 SmartNode Branch eXchange User Manual 5 • Contacting Patton for assistance Additional 3rd Party Documentation The Patton SNBX is built in collaboration with other software developers. To ensure that you are able to utilize this system to its fullest extent pleas...
Page 29 - Online support: available at; Warranty coverage
Warranty Service and Returned Merchandise Authorizations (RMAs) 29 SmartNode Branch eXchange User Manual 5 • Contacting Patton for assistance Alternate Patton support for Europe, Middle East, and Africa (EMEA) • Online support: available at www.patton.com • E-mail support: e-mail sent to support@pat...
Page 30 - RMA numbers; Patton Electronics Company
Warranty Service and Returned Merchandise Authorizations (RMAs) 30 SmartNode Branch eXchange User Manual 5 • Contacting Patton for assistance RMA numbers RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following: • Completing a request on the RMA Request p...
Page 31 - Appendix A; Compliance information
31 Appendix A Compliance information Chapter contents Compliance ...........................................................................................................................................................32 EMC Compliance .................................................................
Page 32 - EMC Compliance; CE Declaration of Conformity
Compliance 32 SmartNode Branch eXchange User Manual A • Compliance information Compliance EMC Compliance • FCC Part 15, Class B • EN55022, Class B • EN55024 Low-Voltage Directive (Safety): • IEC/EN60950-1 2nd Edition CE Declaration of Conformity Patton Electronics, Inc declares that this device is i...
Page 33 - Appendix B; Specifications
33 Appendix B Specifications Chapter contents Hardware Specifications ........................................................................................................................................34 Processor ....................................................................................
Page 34 - Hardware Specifications; Intel Dual Core Atom with Hyper Threading 1.8 Ghz
Hardware Specifications 34 SmartNode Branch eXchange User Manual B • Specifications Hardware Specifications Processor Intel Dual Core Atom with Hyper Threading 1.8 Ghz Memory 4GB of DDR3 RAM 250GB hardrive Ethernet 1 10/100/1000 Ethernet Port Operating System Windows 7 3CX Phone System Version 11 Di...
Page 35 - CX Phone System Features; General Phone System Features
3CX Phone System Features 35 SmartNode Branch eXchange User Manual B • Specifications 3CX Phone System Features General Phone System Features Call Logging, Call Reporting Blind Call Transfer, Attended Call Transfer Call Forward on Busy or No Answer Call Routing (DID)/Caller ID Conference Calling Aut...
Page 36 - Unified Communications & Mobility
3CX Phone System Features 36 SmartNode Branch eXchange User Manual B • Specifications Real-Time Web-based System Status Integrated Web Server Automated Backup and Restore Firewall/NAT Friendly Configuration of External Extensions via Tunnel MS Windows Server Certified Integrated Enterprise Database ...
Page 37 - rd Party Applications Integration
3CX Phone System Features 37 SmartNode Branch eXchange User Manual B • Specifications Shows Status of Other Extensions Run as Presence Monitor with Desk Phone 3rd Party Applications Integration Microsoft Outlook Integration Salesforce Integration HTTP API to Integrate with any Web CRM Microsoft Exch...
