Nortel Integrated Conference Bridge - Manual

Introduction 10 Browser User Interface The ICB Browser User Interface (BUI) offers one set of configuration options for administrators and a second set for other users. • For information about BUI options for administrators, refer to Nortel Networks Integrated Conference Bridge Administrator Guide. ...

Browser User Interface 11 Browser User Interface Accessing the BUI This section contains instructions on accessing the BUI and changing the user password. General information The ICB BUI supports open access from anywhere on the Internet, including gateways and firewalls. The ICB web server is acces...

Browser User Interface 12 Note: By default, the ICB Login window has a generic image. Administrators can remove or replace this image. Figure 1: ICB Login window 2. Bookmark this URL for future use. 3. Click LOGIN . The Network Password window opens. See Figure 2 on page 13 . 553-AAA1292

Browser User Interface 13 Figure 2: Network Password window 4. Enter your user name in the User Name field. • To log in as chairperson, enter the chairperson access number (this is the same number the chairperson dials when joining the conference from a telephone). • To log in for any other reason (...

Browser User Interface 14 Figure 3: Change Password window 3. Enter the current password in the Enter current password field. 4. Enter the new password in the New password field. 5. Reenter the new password in the Confirm new password field. 6. Click Submit . Conference List window The home window f...

Browser User Interface 15 Figure 4: Conference List window The controls and fields in this window are described in Table 1. Table 1: Components of Conference List window (Part 1 of 2) Component Description New Conference Click to set up a new ICB conference. Change password Click to change a passwor...

Browser User Interface 16 Duration Conference duration. This field is empty for permanent conferences. Dialing access Conference access number (DN). Chairperson access Chairperson access number (DN). Owner Name of the person who owns the conference. This column appears only for super users, as they ...

Browser User Interface 17 Title frame The title frame sits at the top of the Conference List window and all ICB windows (see Figure 5). It contains the following buttons: • Print — Sends the current window to the printer. • Logout — Terminates the session and returns the user to the ICB Login window...

Browser User Interface 18 Figure 6: Schedule a New Conference window 3. Configure the parameters in the General section: a. In the Subject field, enter up to 20 characters of text that describes the purpose of the conference (optional). By default, this field is empty. b. In the Number of participan...

Browser User Interface 19 Figure 7: Schedule a New Conference — Free Ports View d. Select Dual meeting . This link appears only on the primary ICB card in a dual-card set. It is not shown in Figure 6 on page 18 . If selected, a Dual Meeting window opens. Users can select up to 60 or 62 ports, depend...

Browser User Interface 20 Figure 8: Select Date window f. In the Owner ID field, enter the User ID of the person scheduling the conference and who has permission to edit or delete the conference. The field defaults to the User ID of the user logged in to the BUI. When the BUI displays the User Name ...

Browser User Interface 21 Figure 9: Search for a owner ID window g. In the Chairperson field, enter the name of the chairperson for the user’s reference. The default value is the User Name corresponding to the User ID in the Owner ID field, but you can edit it as required. You can enter up to 20 cha...

Browser User Interface 22 5. Configure the access numbers in the Access Numbers section. Select one of the following options: a. Select Automatically assigned . The system automatically selects the DN pair. This is the default option. b. Select Choose a number , and select a number pair from the dro...

Browser User Interface 23 Figure 10: Schedule a New Conference — Options a. In the Password section, create a password for conference participants and the chairperson (optional). i. To create a password that participants use to join the conference, select one of the following options from the User P...

Browser User Interface 26 Figure 11: Conference Details window for a one-time conference 8. Do one of the following: • Click OK to return to the Conference List window. • Click Edit Conference to make any changes to the conference (see “Editing a conference (one-time or recurring)” on page 31). Sche...

Browser User Interface 27 2. Click the Copy icon (pages) for the conference you are copying in the Conference List window (see Figure 4 on page 15). The Schedule a New Conference window opens (see Figure 6 on page 18 ), with all the parameters of the selected conference. 3. Configure the parameters ...

Browser User Interface 28 Scheduling a new recurring conference 1. Log in to the BUI. See “Accessing the BUI” on page 11. 2. Select New Conference in the Conference List window (See Figure 4 on page 15). The Schedule a New Conference window opens. See Figure 6 on page 18 . 3. Enter standard conferen...

Browser User Interface 29 Figure 12: Conference Dates window 5. Click Return to return to the Schedule a New Conference window , and adjust the recurrence parameters if necessary. 6. Click Set Conference . After the conference details are saved, the Conference Details window opens (see Figure 13 on ...

Browser User Interface 30 Figure 13: Conference Details window for a recurring conference 7. Click OK . Scheduling a recurring conference by copying andreconfiguring a conference Follow the steps below to schedule a new recurring conference by copying an existing conference and reconfiguring its par...

Browser User Interface 32 An active conference can be edited, but only the following fields can be changed: • number of participants • duration • addition of ports as needed (under the Options section) Steps 1. Log in to the BUI. See “Accessing the BUI” on page 11. 2. Click the Edit icon (a pencil) ...

Browser User Interface 33 After the conference details are saved, the Conference Details window opens (see Figure 11 on page 26 ). This window displays conference details and options in the same layout as the Schedule a New Conference window. 5. Click OK . Deleting a conference You can delete any co...

Browser User Interface 34 Figure 16: Delete confirmation — one-time active conference • If the conference is a recurring conference, respond to the confirmation dialog (see Figure 17) as follows: — Click Selected Instance Only to delete only this occurrence of the recurring conference. — Click Inclu...

Browser User Interface 35 Table 2: Managing a conference — tasks (Part 1 of 2) Tasks Chairperson present Chairperson not present Managing the conference: • Lengthening the conference • Locking or unlocking the conference • Session management — holding a voting session • Session management — holding ...

Browser User Interface 36 Dual-card meeting In a dual-card meeting, the commands that a chairperson implements from the BUI apply to participants in both cards. The following features are available in a dual-card conference: • Dial-out to a specified number — dial-out uses a port on the secondary ca...

Browser User Interface 37 Figure 18: Conference Call Manager — Chairperson present Note: When the Conference Call Manager is accessed from Microsoft Outlook (see “Editing a conference” on page 67), the BUI title frame does not appear.

Browser User Interface 39 If a chairperson is not present, the Chairperson section displays Chairperson not present . The Participant List section contains several information fields. The Phone number field shows the CLID or called number. The Call Type field shows regular, dial-out, or expand. The ...

Browser User Interface 40 button text toggles between Lock and Unlock , depending on the state of the conference. Session management — holding a voting session Only the conference chairperson can run a voting session. 1. Click Session Management . The window expands to show a Session Management pane...

Browser User Interface 42 • no ‘ ? ’ icon — no question request To cancel the question request, the participant presses *86. 5. Click the ? icon in the header row of the Participant list to sort the list so that those participants who are asking questions appear first in the list (optional). 6. Clic...

Browser User Interface 44 Managing the status of all participants This section describes how to perform tasks from the Participants section of the Conference Call Manager window (see Figure 18 on page 37 ). Note: If a chairperson is not present on the conference, the Dial-out activity is not availab...

Browser User Interface 45 • Select Add a Group to make a call to a group. Call-out groups are configured by the administrator. • Select Call Assistant to use a Call Assistant to make the call. The number of the Call Assistant is configured by the administrator. 2. Enter the call parameter, as follow...

Browser User Interface 47 Figure 22: Conference Call Manager — Participant Volume Control 2. Click an arrow to increase or decrease volume. The colored rectangle in the scale advances one step for each arrow click. 3. Click Reset Volume to restore the original volume level for the participant (optio...

Microsoft Outlook User Interface 48 Microsoft Outlook User Interface Overview Nortel Networks Integrated Conference Bridge (ICB) integrates Microsoft Outlook Calendar’s Appointment and Meeting functionality to enable users to schedule ICB conferences with Microsoft Outlook. Note: The Microsoft Outlo...

Microsoft Outlook User Interface 49 4. Right-click in the time scale on the left of the Calendar. 5. Choose 15 Minutes . The time scale now displays in 15-minute increments. ICB form Audio-conference details are added to a Microsoft Outlook meeting or appointment using the ICB form. This form is the...

Microsoft Outlook User Interface 50 • language files, one or more required for each ICB application: — icbsjc.oft — for the Japanese and Chinese languages — icbsk.oft — for the Korean language — icbs.oft — for all other languages Getting started To use the ICB form for the first time, go to “Publish...

Microsoft Outlook User Interface 51 Note: Click No if asked to Enable macros . b. Click OK in the Select Folder window. Note: Do not select a folder from the folder list in the Select Folder window. The Calendar window opens. c. Choose Tools > Forms > Publish Form As . The Publish Form As wind...

Microsoft Outlook User Interface 52 g. Close the Calendar window. Do not save the appointment. 4. Publish the ICB form file icbf.oft. a. Go to the folder where the ICB files are located. b. Double-click icbf.oft . Note: Click No if asked to Enable macros . The Calendar window opens. c. Choose Tools ...

Microsoft Outlook User Interface 53 The Choose Form window opens. 6. Select the library in which the files were published: • If you published the forms yourself, select Personal Forms Library in the Look In field. • If the ICB administrator published the files, select Organizational Forms Library in...

Microsoft Outlook User Interface 55 Upgrading the ICB form The ICB administrator will notify you if the ICB form has been upgraded and published. Follow the steps below to obtain, publish, and install the upgraded ICB form as the default Calendar form. Steps 1. Remove the current default form. Follo...

Microsoft Outlook User Interface 56 If no Clear Cache button is available, you must delete the forms cache file manually, following the steps in “Deleting the forms cache file manually” on page 56. 8. Click Close to close the Forms Manager window. 9. Click OK to close the Options window. 10. Click O...

Microsoft Outlook User Interface 57 • Check that the files were published correctly and publish the forms again, if necessary. — If you published the forms yourself, refer to “Publishing the ICB files” on page 50. — If the Microsoft Administrator published the forms, consult him or her. Logging in t...

Microsoft Outlook User Interface 58 Figure 25: Enter Network Password window Changing the ICB password 1. Log in to the ICB form . See “Logging in to ICB” on page 57. 2. Click Change Password . The window expands to include a Change Password section. See Figure 26. Figure 26: ICB form — Change passw...

Microsoft Outlook User Interface 59 c. Confirm your new password in the Confirm new password: field. 4. Click Submit . Adding access to a different ICB card 1. Open Microsoft Outlook. 2. Select Calendar from the Folder List . 3. Click New. 4. Select the ICB tab. 5. Enter the URL or DNS Name of the n...

Microsoft Outlook User Interface 60 You can also use this step to verify which card you are renaming, by checking the URL given in the Web page address field in this window. Figure 27: Contact window — ICB card 5. Enter the new name for the card in the Full Name field. 6. Click Save and Close . Sche...

Microsoft Outlook User Interface 61 Scheduling a new conference 1. Select Calendar in the Folder List in Microsoft Outlook. 2. Click and drag in the Calendar to select a timeslot for the conference (optional). 3. Create a new conference by doing one of the following: • Double-click in the Calendar. ...

Microsoft Outlook User Interface 62 If no ICB card is listed in the ICB Address list, type the IP address or DNS Name of an ICB card (as provided by the ICB administrator) in the ICB Address field. b. Select ICB Conference . c. Log in to ICB. See “Logging in to ICB” on page 57. d. Edit the name in t...

Microsoft Outlook User Interface 63 availability of the number when a form is submitted. If the numbers are not available, the scheduling fails. If you are scheduling a recurring conference, you must select Choose a Number . h. Select Options to configure a password for the conference chairperson an...

Microsoft Outlook User Interface 66 Figure 30: Scheduling success message and conference information If all resources are not available for a one-time conference, a dialog box opens and the conference is not saved. You must re-create the conference with different parameters, such as a different ICB ...

Microsoft Outlook User Interface 67 Follow the steps in “Editing a conference before it begins” on page 67 to change the start date and time of a past conference, then edit the other parameters to set up the “new” conference. Editing a conference An ICB conference can be edited before it begins or w...

Microsoft Outlook User Interface 68 Figure 31: ICB form — Edit conference 3. Edit the parameters as required (see “Scheduling a new conference” on page 61): • Edit ICB parameters in the ICB tab. The ICB Address and Owner ID fields cannot be edited. • Edit the normal Microsoft Outlook conference para...

Microsoft Outlook User Interface 69 • Click Display to view the audio conference access information (optional). See Figure 32. If prompted to log in to ICB, follow the steps in “Logging in to ICB” on page 57. Figure 32: Audio Conference Access Information 5. Click Save and Close to submit the change...

Telephone User Interface 71 Telephone User Interface Overview The Nortel Networks Integrated Conference Bridge provides a Dual Tone Multi-Frequency (DTMF), menu-driven Telephone User Interface (TUI). The TUI enables the chairperson and conferees to initiate commands during an active conference (for ...

Telephone User Interface 74 9. Do one of the following: • To confirm the reservation, press 1 . The ICB sends a confirmation e-mail to you. • To change any of the conference definitions: i. Press 2 . The system plays a list of numbers and corresponding definitions. ii. Enter the number corresponding...

Telephone User Interface 75 5. To release chairperson control, enter *52 . Only the chairperson uses this command. When activated, the person releasing chairperson control becomes a regular conference participant, allowing someone else to acquire chairperson control. Using the TUI commands All comma...

Telephone User Interface 76 Adjusting audio volume 1. Dial in to the conference as chairperson or as a regular participant. 2. Enter the conference ID. 3. Enter the conference password (if configured). 4. Enter *7 . The command *7 accesses the volume control feature. Figure 33 shows how to operate t...

Telephone User Interface 77 Recording a conference-specific greeting The maximum length of a conference-specific greeting is ten seconds. The system deletes the voice file at the end of the conference, and it cannot be used for other conferences. Steps 1. Dial the TUI Services DN and log in. 2. Sele...

Telephone User Interface 78 Use the steps below to create an “ad hoc” conference. Only the chairperson can create the conference. Steps 1. Set up the conference. The chairperson must: a. Dial the single access number. b. Enter his or her TUI login as the conference ID. c. Enter his or her TUI login ...

Telephone User Interface 81 Participant commands Table 6 lists conference commands that a participant can execute on the telephone while the conference is in progress. 6 Select the next conferee. 9 Disconnect the current conferee. *3 Return to the conference. Table 6: Participant commands for a conf...

Nortel Networks Communication Server 1000 Nortel Networks Integrated Conference Bridge User Guide Copyright © 2004 Nortel Networks All Rights Reserved Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineerin...