Page 2 - TABLE OF CONTENTS
TABLE OF CONTENTS 2 3 IMPORTANT SAFETY INSTRUCTIONS 3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING STATEMENTS 6 CAUTION STATEMENTS 7 PRODUCT OVERVIEW 7 Product Features 10 OPERATION-WASHER 10 Using the Washer 13 Adding Cleaning Products 15 Control Panel 18 Wash Cycles 21 Cycle Modifiers 21 Options and...
Page 3 - IMPORTANT SAFETY INSTRUCTIONS; READ ALL INSTRUCTIONS BEFORE USE; Safety Messages; WARNING STATEMENTS; Installation; WARNING
3 IMPORTANT SAFETY INSTRUCTIONS ENGLISH IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety mess...
Page 4 - Grounding Instructions; Operation
4 IMPORTANT SAFETY INSTRUCTIONS • Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers. • The appliance must be installed and electrically ...
Page 6 - SAVE THESE INSTRUCTIONS; Maintenance; CAUTION STATEMENTS; CAUTION
6 IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS • Do not use replacement parts that have not been recommended by the manufacturer (e.g. parts made at home using a 3D printer). Maintenance • Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qua...
Page 7 - PRODUCT OVERVIEW; Product Features; Front View
7 PRODUCT OVERVIEW ENGLISH PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Front View a Control Panel b 3-Piece Lint Filter c...
Page 8 - Product Specifications; Included Accessories
8 PRODUCT OVERVIEW Product Specifications Accessories Included Accessories a Water Drain Hose (for Dryer) b Band Clamps c Cable Ties (5 EA) d Hole Caps e Wrench f Non-skid Pads g Elbow Bracket (for securing drain hose) h Drain Hose Connector i Screws (2 EA) j Short Drain Hose Required Accessories fo...
Page 10 - Using the Washer; Operation Overview; NOTE
10 OPERATION-WASHER OPERATION-WASHER Using the Washer WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 Sort laundry and load the washer.• Sort laundry by fabric type, soil level, color and l...
Page 11 - Sorting Laundry; Grouping Similar Items
11 OPERATION-WASHER ENGLISH Sorting Laundry CAUTION • Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof , Bedding , Bulky/Large , or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Fail...
Page 12 - Loading the Washer; General Tips
12 OPERATION-WASHER Loading the Washer WARNING • Clothing or articles that are waterproof or water- resistant must be washed in the Waterproof , Bedding , Bulky/Large , or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure ...
Page 13 - Small Items; Adding Cleaning Products; About Detergent Use; Tablet Detergents; Using the Dispenser
13 OPERATION-WASHER ENGLISH Small Items • Do not wash a single small item. Add enough similar items to the load to prevent an out-of- balance load. • Wash small, light items in a mesh bag. Small items can get caught in the door seal, and brassiere hooks can snag on other clothing or the drum. Adding...
Page 14 - Pre-wash Detergent Compartment; Main Wash Detergent Compartment
14 OPERATION-WASHER compartment or dispensing into the drum earlier than programmed. • Be careful not to get a hand caught in the drawer while closing. • It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle. CAUTION • Do not place or store laundry ...
Page 15 - Control Panel; Control Panel Features for the Washer
15 OPERATION-WASHER ENGLISH Control Panel Control Panel Features for the Washer a Power On/Off Button • Press this button to turn the washer on or off.• Pressing this button during a cycle will cancel that cycle and any load settings will be lost.• The door will unlock after a brief pause. NOTE • If...
Page 16 - Remote; Time and Status Display
16 OPERATION-WASHER • These buttons allow you to select additional cycle options. Certain buttons also allow you to activate special functions by pressing and holding the button for 3 seconds . Remote Use a smartphone to control your washer remotely.- For more information, see SMART FUNCTIONS in thi...
Page 18 - Wash Cycles; Cycle Guide
18 OPERATION-WASHER Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a gu...
Page 19 - Available Options
19 OPERATION-WASHER ENGLISH Available Options † This option is automatically included in the cycle and cannot be deselected. Soil Level Default: Normal Available: Heavy , Normal Cycle Heavy Duty Description Suitable for washing heavily soiled laundry, such as cotton fabrics, using more powerful wash...
Page 21 - Cycle Modifiers; About Modifier Buttons; Options and Extra Functions; Special Cycles
21 OPERATION-WASHER ENGLISH Cycle Modifiers About Modifier Buttons Each cycle has default settings that are selected automatically. You can also customize these settings using the cycle modifier buttons.• Repeatedly press the button for the desired modifier until the indicator light for the desired ...
Page 22 - TurboWash; Extra Rinse; Control Lock; Locking/Unlocking the Control Panel; Drum Light
22 OPERATION-WASHER WARNING • Do not attempt to override the door lock mechanism or reach into the washer during a steam cycle. Steam can cause severe burns. TurboWash Adding this option reduces the cycle time while still providing similar wash performance to the same cycle without TurboWash . NOTE ...
Page 23 - Using the Dryer; Check the Lint Filter Before Every
23 OPERATION-DRYER ENGLISH OPERATION-DRYER Using the Dryer WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 Clean the lint filter.• If the lint filter has not already been cleaned, lift out ...
Page 24 - Loading the Dryer
24 OPERATION-DRYER • On some models, the door automatically locks when the cycle starts. To open the door during a cycle, pause the cycle. Always ensure the lint filter is properly installed before running the dryer. Running the dryer with a loose or missing lint filter will damage the dryer and art...
Page 26 - Control Panel Features for the Dryer
26 OPERATION-DRYER Control Panel Control Panel Features for the Dryer a Power Button • Press the button to turn the appliance on. Press again to turn the appliance off. NOTE • Pressing the Power button during a cycle will cancel that cycle and any load settings will be lost. b Cycles • Press a butto...
Page 28 - Dry Cycles
28 OPERATION-DRYER Dry Cycles Cycle Guide The appliance automatically sets the dryness level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the display. • Dry Mode : Normal > Energy Saver • Dry Level : Damp > Normal > Very Cycle Norm...
Page 30 - More Time / Less Time
30 OPERATION-DRYER Cycle Modifiers About Modifier Buttons Each cycle has default settings that are selected automatically. Customize these settings using the cycle modifier buttons. Repeatedly press the button for the desired modifier to select the desired setting. Dry Mode Use this option to help r...
Page 31 - Condenser Care
31 OPERATION-DRYER ENGLISH • Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions. Locking/Unlocking the Control Panel 1 Turn on the power. 2 Press and hold the Dry Time button for 3 seconds to activate/deactivate...
Page 32 - SMART FUNCTIONS; Using LG ThinQ Application; LG ThinQ Application Features; Installing LG ThinQ App and; Models with QR Code
32 SMART FUNCTIONS SMART FUNCTIONS Using LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features • Remote Start - Control the appliance remotely from the LG ThinQ application. • Downloaded - Download new and special...
Page 33 - Using the Washer/Dryer Remotely; Remote Start; Using Remote Start; Downloaded Cycle
33 SMART FUNCTIONS ENGLISH 3 Touch the add ( ~ ) button on the LG ThinQ app to connect your LG appliance. Follow the instructions in the app to complete the process. NOTE • You may be asked to provide a password to connect to the LG network (not your home network) during the Wi-Fi setup. The passwor...
Page 34 - Cloud Cycle; RF Module Specifications; FCC RF Radiation Exposure Statement; Open Source Software Notice; Smart Diagnosis; Function
34 SMART FUNCTIONS Cloud Cycle Use the LG ThinQ app to start cycles with various options. Cloud cycles are deleted from the appliance once the power is turned off. RF Module Specifications † This feature is only available on some models. FCC Notice The following notice covers the transmitter module ...
Page 35 - Using LG ThinQ to Diagnose Issues; Using Audible Diagnosis to
35 SMART FUNCTIONS ENGLISH Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis TM feature in the menu. F...
Page 36 - MAINTENANCE; Washer; Care after Wash; Cleaning the Exterior; Cleaning the Drum
36 MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow th...
Page 37 - Removing Mineral Buildup; Leaving the Door Open; Cleaning the Dispenser Drawer
37 MAINTENANCE ENGLISH 3 Close the door and press the Power button. 4 Select the Tub Clean cycle. (On some models, press or press and hold the button with Tub Clean on it.) Press the Start/Pause button to begin the cycle. 5 After the cycle ends, open the door and allow the drum interior to dry compl...
Page 38 - Cleaning the Door Seal; Cleaning the Water Inlet Filters
38 MAINTENANCE 5 Clean the inserts and drawer with warm water.• Use a soft cloth or brush to clean and to remove any residue. • Do not use soap when cleaning the drawer and inserts. 6 Wipe off any moisture with a dry towel or cloth after cleaning. 7 To clean the drawer opening, use a small, non-meta...
Page 39 - Cleaning the Drain Pump Filter
39 MAINTENANCE ENGLISH 5 Remove foreign objects and soak the filters in white vinegar or a lime scale remover.• If using a lime scale remover, follow the manufacturer’s instructions. Be careful not to damage the filters while cleaning them. 6 Rinse filters thoroughly and press them back into place. ...
Page 40 - Care in Cold Climates; Storing the Appliance; When the Water Inlet Hoses Are Frozen
40 MAINTENANCE 7 Insert the drain pump filter and twist it clockwise. 8 Close the drain pump filter cover. NOTE • An OE message blinks on the display when the drain pump filter is clogged with dirt. Clean the drain pump filter. Care in Cold Climates Storing the Appliance If the washer will not be us...
Page 41 - When the Drain Hose is Frozen
41 MAINTENANCE ENGLISH 3 Pour hot water on the frozen faucets to thaw the water inlet hoses and remove the water inlet hoses. 4 Immerse the water inlet hoses in hot water to thaw them. 5 Reconnect the water inlet hoses to the water inlets of the washer and to the faucets.• See Connecting the Water I...
Page 42 - Dryer; Cleaning the 3-Piece Lint Filter
42 MAINTENANCE Dryer Regular Cleaning Cleaning the Exterior Proper care of your appliance can extend its life. The outside of the appliance can be cleaned with warm water and a mild, nonabrasive household detergent. Immediately wipe off any spills with a soft, damp cloth. NOTE • Do not use methylate...
Page 43 - Cleaning the Outer Filter; Using Drum Care Feature
43 MAINTENANCE ENGLISH 2 Use your fingers to get most of the lint off the filters. To clean off residual lint, use a vacuum cleaner or rinse under running water.• The filters must be completely dry before using or they could cause an unpleasant odor. CAUTION • Do not tap the large inner filter repea...
Page 44 - Using Condenser Care Feature; Thawing out the Accessories
44 MAINTENANCE 1 Turn on the appliance. 2 Launch the LG ThinQ application and select the Drum Care cycle in the Cloud cycle. 3 Press the Start/Pause button. • This function operates for about 3 hours. 4 Open the dryer door and leave it open to allow air to circulate in the drum. WARNING • For safety...
Page 45 - Thawing out the Appliance Manually
45 MAINTENANCE ENGLISH installation location and ambient temperature of the appliance. 3 When thawing is complete, dry clothes as usual. Thawing out the Appliance Manually 1 Open the dryer door and pull out both the inner and outer filters. 2 Carefully pour 34 oz. (1 liter) of hot water at 140 ℉ / 6...
Page 46 - TROUBLESHOOTING; FAQs: Frequently Asked Questions
46 TROUBLESHOOTING TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service. Washer FAQs: Frequently ...
Page 48 - Noises
48 TROUBLESHOOTING Noises vs VIBRATION SENSOR ERROR Vibration sensor malfunctions. • Call for service. Problem Possible Cause & Solution Clicking Door lock sounds when the door locks or unlocks. • Normal operation Spraying or hissing Water spraying or circulating during the cycle • Normal operat...
Page 51 - Performance
51 TROUBLESHOOTING ENGLISH Performance Washer is not filling properly. Filter is clogged. • Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water Inlet Filters in MAINTENANCE . Inlet hoses may be kinked. • Check that inlet hoses are not kinked or clogged. Energ...
Page 52 - Odor
52 TROUBLESHOOTING Odor Wrinkling Hot and cold water inlet hoses are reversed. • Hot water rinse can set wrinkles in garments. Check the inlet hose connectors. Staining Bleach or softener dispensed too soon. • Dispenser compartment was overfilled or closed too quickly, causing the bleach or softener...
Page 56 - Odors
56 TROUBLESHOOTING Odors Clothes are shrinking. Garment care instructions are not being followed. • To avoid shrinking your clothes, always consult and follow fabric care instructions. Some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a dryer. ...
Page 58 - Common
58 TROUBLESHOOTING Common Wi-Fi Problem Possible Cause & Solution Trouble connecting appliance and smartphone to Wi-Fi network The password for the Wi-Fi network was entered incorrectly. • Delete your home Wi-Fi network and begin the connection process again. Mobile data for your smartphone is t...
Page 59 - LIMITED WARRANTY; USA; TERMS AND CONDITIONS
59 LIMITED WARRANTY ENGLISH LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, ...
Page 60 - THIS LIMITED WARRANTY DOES NOT COVER:; PROCEDURE FOR RESOLVING DISPUTES:
60 LIMITED WARRANTY THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs. • Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service. • ...
Page 68 - For inquiries or comments,
LG Customer Information Center Register your product Online! www.lg.com For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 U.S.A. 1-888-542-2623 CANADA