LG WKEX300HBA - User Manual

6 IMPORTANT SAFETY INSTRUCTIONS • This is a single appliance and a single unit for sale, delivery and installation.• Do not disassemble this appliance for use, as it can’t be installed in a side-by-side configuration. Grounding Instructions • Improper connection of the equipment-grounding conductor ...

7 IMPORTANT SAFETY INSTRUCTIONS ENGLISH • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can ...

8 IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS • Do not disassemble or repair the appliance by yourself.• Remove the door(s) before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside. • Make sure the dispenser drawer or...

9 PRODUCT OVERVIEW ENGLISH PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Front View a Control Panel b Lint Filter c Dryer D...

10 PRODUCT OVERVIEW Product Specifications Accessories Included Accessories a Non-skid Pads b Hole Caps c Wrench d Y Connector e Tie Strap f Elbow Bracket (for securing drain hose) Required Accessories a Hot and Cold Water Hoses (for Washer) b Cold Water Hose (for Dryer) c Connecting Supply Hose d T...

11 OPERATION-WASHER ENGLISH OPERATION-WASHER Using the Washer WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 Sort laundry and load the washer.• Sort laundry by fabric type, soil level, col...

12 OPERATION-WASHER Sorting Laundry CAUTION • Clothing or articles that are waterproof or water-resistant must be washed in the Bedding or XL Load cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal inju...

13 OPERATION-WASHER ENGLISH Loading the Washer WARNING • Clothing or articles that are waterproof or water- resistant must be washed in the Bedding , or XL Load cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in...

14 OPERATION-WASHER Small Items • Do not wash a single small item. Add enough similar items to the load to prevent an out-of- balance load. • Wash small, light items in a mesh bag. Small items can get caught in the door seal, and brassiere hooks can snag on other clothing or the drum. Adding Cleanin...

15 OPERATION-WASHER ENGLISH 3 Pour the detergent and softener into their respective reservoirs, up to the MAX line. • The ezDispense drawer has two reservoirs. Put the liquid detergent into the right-hand reservoir and the fabric softener into the left-hand reservoir. • If you don't use liquid fabri...

16 OPERATION-WASHER 6 Load the laundry products into the appropriate manual dispenser compartments.• Use the main wash detergent compartment at the front of the manual dispenser for powdered or liquid detergent or oxygen- based bleach. Do not use it for liquid chlorine bleach. • Do not place deterge...

17 OPERATION-WASHER ENGLISH Control Panel Control Panel Features for the Washer a Power On/Off Button • Press this button to turn the washer on or off.• Pressing this button during a cycle will cancel that cycle and any load settings will be lost.• The door will unlock after a brief pause. NOTE • If...

18 OPERATION-WASHER • Use these buttons to adjust the wash temperature, spin speed and soil level settings for the selected cycle. • The current settings are shown in the display.• Press the button for that option to select other settings. h Indicators a Control Lock Indicator • This indicator light...

19 OPERATION-WASHER ENGLISH Default Cycles These cycles are in the initial cycle list. Cycle Normal Wash Description Use to wash all normal items such as cotton, linen, shirts, jeans or mixed loads, except delicate fabrics such as wool or silk. • Pressing the Start/Pause button without selecting a c...

23 OPERATION-WASHER ENGLISH Download Cycles The wash cycle below can be downloaded on the LG ThinQ app. Available Options † This option is automatically included in the cycle and cannot be deselected. NOTE • Delay Start and Extra Rinse can be selected for every cycle in this table. • Steam and Cold ...

25 OPERATION-WASHER ENGLISH Cycle Modifiers About Modifier Buttons Each cycle has default settings that are selected automatically. You can also customize these settings using the cycle modifier buttons.• Press the button for the desired modifier and select the the desired setting. • The washer auto...

27 OPERATION-WASHER ENGLISH Pre-wash This option adds a pre-wash (for about 15 - 17 minutes ) for improved cleaning of heavily soiled or stained clothing.• Swipe the bar to turn the option on or off. NOTE • If you select Pre-wash after putting the main wash detergent directly in the drum, the deterg...

29 OPERATION-DRYER ENGLISH OPERATION-DRYER Using the Dryer WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 Clean the lint filter.• If the lint filter has not already been cleaned, lift out ...

30 OPERATION-DRYER Loading the Dryer General Tips • Combine large and small items in the same load.• Close zippers, hooks and drawstrings to prevent these items from snagging or tangling on other clothes. NOTE • Damp clothes will expand as they dry. Do not overload the dryer; clothes require room to...

31 OPERATION-DRYER ENGLISH Control Panel Control Panel Features for the Dryer a Power On/Off Button • Press this button to turn the dryer on or off.• Pressing this button during a cycle will cancel that cycle and any load settings will be lost. b WASH/DRY Button • Press this button to switch the cen...

33 OPERATION-DRYER ENGLISH Dry Cycles Cycle Guide The appliance automatically sets the dryness level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the display. Default Cycles These cycles are in the initial cycle list. • Press the Temp. butt...

36 OPERATION-DRYER WARNING • To reduce the risk of serious injury, death, explosion, or fire, follow basic safety precautions, including the following:- Do not open the dryer door during steam cycles.- Do not touch the steam nozzle in the drum during or after the steam cycle. • Do not use steam cycl...

39 OPERATION-DRYER ENGLISH Cycle Modifiers About Modifier Buttons Each cycle has default settings that are selected automatically. Customize these settings using the cycle modifier buttons. Temp. Use this button to select the temperature setting. This allows precise care of fabrics and garments. Pre...

42 SMART FUNCTIONS SMART FUNCTIONS Using LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features • Remote Start - Control the appliance remotely from the LG ThinQ application. • Downloaded - Download new and special...

43 SMART FUNCTIONS ENGLISH 3 Touch the add ( ~ ) button on the LG ThinQ app to connect your LG appliance. Follow the instructions in the app to complete the process. NOTE • You may be asked to provide a password to connect to the LG network (not your home network) during the Wi-Fi setup. The passwor...

44 SMART FUNCTIONS Cloud Cycle Use the LG ThinQ app to start cycles with various options. Cloud cycles are deleted from the appliance once the power is turned off. RF Module Specifications † This feature is only available on some models. Industry Canada Statement This device contains licence-exempt ...

46 MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow th...

47 MAINTENANCE ENGLISH • For other drum cleaning products, follow the cleaner manufacturer’s instructions and recommendations. • Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the drum after cleaning. 3 Close the door and press the Power ...

48 MAINTENANCE 3 Remove the ezDispense reservoirs from the drawer, and open the reservoirs lids.• Rinse the drawer in warm water to dissolve the detergent or softener scale. 4 Clean the outsides of the ezDispense reservoirs and inserts with warm water.• Use a soft cloth or brush to remove any residu...

49 MAINTENANCE ENGLISH Cleaning the Water Inlet Filters If the washer does not fill properly, an error message will appear on the display. The inlet valve filter screens could be clogged by hard water scale, sediment in the water supply, or other debris. WARNING • The inlet screens protect the delic...

50 MAINTENANCE 4 Remove the pump filter.• Twist the pump filter counterclockwise to remove. 5 Clean the pump filter and opening. 6 Reassemble the plug onto the drain hose and reclip the drain hose. 7 Insert the drain pump filter and twist it clockwise. 8 Close the drain pump filter cover. NOTE • An ...

51 MAINTENANCE ENGLISH 5 Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty drum and close the door.• Never use automotive antifreeze. 6 Turn on the washer and press the Spin button. 7 Press the Start/Pause button to start the drain pump for 1 minute . • This will expel some ...

52 MAINTENANCE Dryer Regular Cleaning Cleaning the Exterior Proper care of your appliance can extend its life. The outside of the appliance can be cleaned with warm water and a mild, nonabrasive household detergent. Immediately wipe off any spills with a soft, damp cloth. NOTE • Do not use methylate...

54 TROUBLESHOOTING TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service. Washer FAQs: Frequently ...

56 TROUBLESHOOTING ezDispense Error Messages Noises Oversudsing Too much sudsing detected. • The washer will operate the suds reduction cycle for about 2 hours. Voltage abnormality Abnormal voltage detected. • Unplug the power plug. If error recurs, call for service. Problem Possible Cause & Sol...

57 TROUBLESHOOTING ENGLISH Operation Water being added after the washer has already begun to operate The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the load. • Normal operation The washer may be diluting laundry additives to...

60 TROUBLESHOOTING Performance Water in the washer does not drain or drains slowly. The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer. • Move the end of the drain hose so that it is lower than 96 inches (2.4 m). Bleach does not dispense. Bleach dispenser cover i...

61 TROUBLESHOOTING ENGLISH Odor Musty or mildewy odor in the washer Incorrect or too much detergent has been used. • Use only HE (High-Efficiency) detergent in accordance with the manufacturer’s instructions. Inside of the drum was not cleaned properly. • Run the Tub Clean cycle regularly. Problem P...

65 TROUBLESHOOTING ENGLISH Steam Function Clothes have damp spots after a dry cycle. Very large load or very small load. Single large item such as a blanket or comforter. • If items are too tightly packed or too sparse the sensor may have trouble reading the dryness level of the load. Use a Timed Dr...

66 TROUBLESHOOTING Common Wi-Fi Problem Possible Cause & Solution Trouble connecting appliance and smartphone to Wi-Fi network The password for the Wi-Fi network was entered incorrectly. • Delete your home Wi-Fi network and begin the connection process again. Mobile data for your smartphone is t...

67 LIMITED WARRANTY ENGLISH LIMITED WARRANTY CANADA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT TH...

68 LIMITED WARRANTY LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY F...

69 LIMITED WARRANTY ENGLISH is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair. All costs and expenses associated with the above excluded circumstances, listed under t...

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INSTALLATION MANUAL WASHTOWER Read this installation manual thoroughly before installing the appliance and keep it handy for reference at all times. ENGLISH WK*X30*H*A / SWW*50*3 MFL71983213 Rev.02_063023 www.lg.com Copyright © 2023 LG Electronics Inc. All Rights Reserved.

TABLE OF CONTENTS 2 3 IMPORTANT SAFETY INSTRUCTIONS 3 READ ALL INSTRUCTIONS BEFORE USE 4 WARNING STATEMENTS 8 CAUTION STATEMENTS 9 PRODUCT OVERVIEW 9 Product Features 11 INSTALLATION 11 Before Installing 13 Choosing the Proper Location 15 Unpacking and Removing Shipping Material 15 Connecting Electr...

11 INSTALLATION ENGLISH INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this appliance or transporting it to another location. a Choosing the Proper Location b Unpacking and Removing Shipping Material c Connecting the Ga...

13 INSTALLATION ENGLISH Choosing the Proper Location Check the following requirements for the install location before installing the appliance.• Allow for sufficient space between the walls and the appliance for installation. • Make sure that the floor is clean, dry and free of dust, dirt, water and...

14 INSTALLATION Exhaust • Choose a location that allows for proper exhaust installation. A gas dryer must be exhausted to the outdoors. Power Outlet • The power outlet must be within 60 inches (1.5 m) of either side of the appliance. • Position the appliance so that the outlet and plug are easily ac...

15 INSTALLATION ENGLISH Unpacking and Removing Shipping Material Unpacking Shipping Material * This feature is only available on some models. Lifting the Appliance off the Foam Base • After removing the carton and shipping material, lift the appliance off the foam base. • Make sure the plastic drum ...

16 INSTALLATION WARNING • The power cord (pigtail) connection between the wall receptacle and the dryer terminal block IS NOT supplied with the dryer. Type of pigtail and gauge of wire must conform to local codes and with instructions on the following pages. • The wiring and grounding must conform t...

17 INSTALLATION ENGLISH 3 Preassemble a 4" (10 cm) elbow e to the next 4" (10 cm) duct section, and secure all joints with duct tape. Be sure that the male end of the elbow faces AWAY from the dryer. Insert the elbow/duct assembly through the side opening and press it onto the adapter duct. ...

18 INSTALLATION NOTE • Deduct 6 ft. (1.8 m) for each additional elbow. Do not use more than four 90° elbows.• In Canada, only those foil-type flexible ducts, if any, specifically identified for use with the appliance by the manufacturer should be used. In the United States, only those foil-type flex...

19 INSTALLATION ENGLISH not cut or remove the grounding prong from this plug. • Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. • For personal safety, this dryer must be properly grounded. • This dryer must be plugged into a 120-VAC, 60- Hz. grounded outl...

20 INSTALLATION 3 Connect the dryer to your laundry room’s gas supply using a new flexible stainless steel connector with a 3/8-inch NPT fitting. WARNING • DO NOT use old connectors. 4 Securely tighten all connections between the dryer and your laundry room’s gas supply. 5 Turn on your laundry room’...

21 INSTALLATION ENGLISH Required Accessories a Hot and Cold Water Hoses (for Washer) b Cold Water Hose (for Dryer) c Connecting Supply Hose d Tie Straps 1 Check the fittings and seals. Inspect the threaded fitting on each hose and make sure there is a rubber seal e in place in both ends of each hose...

22 INSTALLATION WARNING • The drain hose should always be properly secured. Failure to properly secure the drain hose can result in flooding and property damage. NOTE • The drain must be installed in accordance with any applicable local codes and regulations. • Make sure that the drain hose is not s...

23 INSTALLATION ENGLISH 2 Hang the end of the drain hose over the side of the laundry tub. 3 Use the provided tie strap to secure the drain hose in place. Leveling the Appliance The drum of the washer spins at very high speeds. To minimize vibration, noise, and unwanted movement, the floor must be a...

24 INSTALLATION WARNING • Do not raise the front of the appliance with a wood block or similar object. Doing so can cause serious injury or death. Using Non-Skid Pads If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunct...

25 INSTALLATION ENGLISH 1 Load the washer with 6 thick bath towels (approximately 6 pounds). 2 Press the Power button. 3 Press the Speed Wash button. 4 Select the Start/Pause button to start the wash cycle. 5 Make sure that water is supplied, that the washer does not rock or vibrate excessively, and...

26 INSTALLATION • This button sequence activates the installation test. A message will display if the activation is successful. 3 Press the Start/Pause button. • The appliance will start the test, which will last a few minutes. The heat will be turned on and the temperatures in the drum will be meas...

27 INSTALLATION ENGLISH Restricted or Blocked Airflow Avoid long runs or runs with multiple elbows or bends. Excess or crushed transition duct Too many elbows or exhaust too long Check for blockages and lint buildup. Make sure the ductwork is not crushed or restricted. Duct Blockage (80%) / Duct Blo...

28 APPENDIX APPENDIX Disassembly Disassembling the Washer and Dryer The washer and dryer cannot be disassembled and installed for use side by side. If it is necessary to disassemble the appliance in order to move or reinstall it, follow these instructions. WARNING • Protect your hands and arms from ...