HP Z2100 - Manuals - manualsarea.com

Page 3 - HP Designjet Z2100 Photo printer series; Using your printer

HP Designjet Z2100 Photo printer series Using your printer

Page 5 - Table of contents

Table of contents 1 Introduction Safety precautions ................................................................................................................................ 2HP Start-Up Kit .........................................................................................................

Page 11 - Introduction; Intr

1 Introduction ● Safety precautions ● HP Start-Up Kit ● Using this guide ● The printer's main features ● The printer's main components ● The front panel ● Printer software ● The printer's internal prints ENWW 1 Intr oduction

Page 12 - Safety precautions; Using this guide

Safety precautions The following precautions ensure the proper use of the printer and prevent the printer from beingdamaged. Follow these precautions at all times. ● Use the power supply voltage specified on the nameplate. Avoid overloading the printer's electricaloutlet with multiple devices. ● Ens...

Page 14 - The printer's main features; The printer's main components

The printer's main features Your printer is a color inkjet printer designed for printing high-quality images on paper up to 44 in (1.12m) wide. Some major features of the printer are shown below: ● Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the Best prin...

Page 16 - The front panel

5. Hard power switch 6. Power cord plug in 7. Paper feeder The front panel Your printer's front panel is located on the front of the printer, in the center. It has the following importantfunctions: ● Assists you in troubleshooting issues ● Is used to perform certain procedures, such as cutting and u...

Page 17 - Printer software; The printer's internal prints

7. Cancel key - To abort a procedure or interaction. 8. Power key - To turn the printer off or on, it also has a light to indicate the printer's status. If the power key light is off the device is off. If the power key light is blinking green, the device is startingup. If the power key light is gree...

Page 19 - Installing the software; In

2 Installing the software ● Choose which connection method to use ● Connect to a network (Windows) ● Connect directly to a computer (Windows) ● Uninstall the printer software (Windows) ● Connect to a network (Mac OS) ● Connect directly to a computer (Mac OS) ● Uninstall the printer software (Mac OS)...

Page 22 - Printer sharing considerations; Bonjour/Rendezvous connection

Printer sharing considerations ● HP Easy Printer Care must be installed on a computer before it can be used from that computer. ● Any other users sharing your directly connected printer will be able to send print jobs, but will notbe able to receive information from the printer—which affects printer...

Page 26 - Sharing the printer

Sharing the printer NOTE Printer sharing between users is supported under Mac OS X 10.2 and later. If your computer is connected to a network, you can make your directly connected printer available toother computers on the same network. 1. Double-click the System Preferences icon on the Dock menu ba...

Page 27 - Personalizing the printer; Perso

3 Personalizing the printer ● Turn printer on and off ● Change the language of the front-panel display ● Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● Access the Embedded Web Server ● Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● Chan...

Page 28 - Turn printer on and off

Turn printer on and off Tip The printer is Energy Star compliant and can be left powered on without wasting energy. Leaving it on improves response time and overall system reliability. When the printer has notbeen used for a certain period of time (30 minutes by default), it saves power by going int...

Page 29 - Change the language of the front-panel display

Tip It is strongly recommended to leave the printer powered on or in sleep mode to avoid wasting ink and time. Change the language of the front-panel display There are two possible ways to change the language of the front-panel menus and messages. ● If you can understand the current front-panel disp...

Page 30 - Change the language of HP Easy Printer Care (Windows)

● Mozilla Firefox 1.0 or later ● Safari To access the Embedded Web Server on any computer, open your Web browser and give the addressof your printer. You can find out the address of your printer (starting with http: ) from the front-panel display, by looking at the status screen. If you have followe...

Page 31 - Turn the buzzer on and off; Change the front-panel display contrast; Change the units of measurement

Turn the buzzer on and off To turn the printer's buzzer on or off, press the Menu key to return to the main menu and select the Setup menu icon , then Front panel options > Enable buzzer , and highlight on or off and press the OK key. The default buzzer is set to on. Change the front-panel displa...

Page 32 - Change the graphic language setting

● Default IP: specify the IP address to use when the print server is unable to obtain an IP address from the network when powered on or when reconfigured to use BOOTP or DHCP ● Send DHCP requests: specify whether DHCP requests are transmitted when a legacy default IP address or a default Auto IP is ...

Page 33 - Paper handling

4 Paper handling ● General advice ● Choose which spindle to use ● Load a roll onto the spindle ● Load a roll into the printer ● Unload a roll ● Load a single sheet ● Unload a single sheet ● View information about the paper ● Paper profiles ● Add a custom paper type ● Maintain paper ● Change the dryi...

Page 34 - General advice; Choose which spindle to use

General advice WARNING! Before starting a paper loading process, ensure you have enough room around the printer, both in front and behind. WARNING! Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. WARNING! All paper must be 11 inches (28 c...

Page 35 - Load a roll onto the spindle

Paper category Paper type Bond and Coated Paper Plain Paper Bond and Coated Paper Bright White Bond Paper Bond and Coated Paper Coated Paper Technical Paper Natural Tracing Paper Technical Paper Translucent Bond Technical Paper Vellum Tip If you are a regular user of different paper types, you can c...

Page 37 - Load a roll into the printer; Easy loading procedure

6. Put the blue paper stop on to the open end of the spindle, and push it towards the end of the roll. 7. Ensure the blue paper stop is pushed in as far as it goes; until both ends are against the stoppers. If you are a regular user of different paper types, you can change rolls more quickly if you ...

Page 39 - Paper menu procedure

8. Once the paper is fed into the printer, the front-panel display asks if you are loading a roll or asheet. Select Roll with the Up and Down keys and press OK . 9. Select your paper category and type. Tip If you have loaded a paper type whose name does not appear in the paper list (neither in the d...

Page 40 - Unload a roll

3. Select Paper load . 4. Select Load roll . 5. Select your paper category and type. Tip If you have loaded a paper type whose name does not appear in the paper list (neither in the driver nor in the front panel), you can choose a generic paper name instead. Forexample, if you are loading HP Aquarel...

Page 41 - Roll out of paper procedure; Load a single sheet

Unload paper key procedure with paper on the roll If there is paper on the roll, use the following procedure. 1. Press the Unload paper key on the front panel. 2. When prompted by the front-panel display, lift the blue lever on the left. 3. When prompted by the front-panel display, lightly rewind th...

Page 45 - Unload a single sheet; Unload paper key procedure

5. Select your paper category and type. Tip If you have loaded a paper type whose name does not appear in the paper list (neither in the driver nor in the front panel), you can choose a generic paper name instead. Forexample, if you are loading HP Aquarella Art Paper or Epson Smooth Fine Art Paper, ...

Page 46 - View information about the paper; Paper profiles

2. Select Unload paper . The sheet unloads out of the front of the printer, either catch it manually or allow it to fall in the basket. View information about the paper To view the loaded paper information, press the View loaded paper key on the front panel. You can also select the Paper menu icon a...

Page 47 - Add a custom paper type

There are three ways to assign a profile for a new paper type. ● Use a HP factory paper profile by selecting the closest category and type in the front panel, HPEasy Printer Care (Windows), or HP Printer Utility (Mac OS) NOTE Colors may not be accurate. This method is not recommended for high-qualit...

Page 48 - Maintain paper; Change the drying time; Turn the automatic cutter on and off

8. Once the new calibration parameters are calculated and stored, you are reminded to create an ICCprofile. Click Done . Your custom paper is added to the paper category you selected. 9. To create an ICC profile, which allows you to print on your paper with the best possible coloraccuracy, see Color...

Page 49 - Feed and cut the paper

● From the Embedded Web Server, select the Setup tab, then Printer Settings , and change the Cutter option. ● Press the Menu key to return to the main menu, select the Setup menu icon , and then Print retrieval > Enable cutter . NOTE To cut rolled paper while the automatic cutter is disabled, see...

Page 51 - Printing; Printin

5 Printing ● Select print quality ● Select paper size ● Select margins options ● Print with shortcuts ● Rescale a print ● Change the treatment of overlapping lines ● Preview a print ● Print a draft ● High-quality printing ● Print in gray shades ● Print with no margins ● Reprint an old job ● Use pape...

Page 52 - Select print quality; Select paper size; Prin

Select print quality The printer has various print-quality options because best-quality printing requires some loss of speed,while fast printing implies some reduction in print quality. Therefore, the standard print-quality selector is a slider that allows you to choose between quality andspeed. Alt...

Page 53 - Select margins options; Print with shortcuts

To choose a non-standard paper size not shown in the list of paper sizes: ● Under Windows, there are two different ways: ● In the driver dialog, select Custom from the paper size list in the Paper/Quality tab, then specify the paper dimensions, then click Save to save your new paper size. To see you...

Page 54 - Rescale a print

NOTE Shortcuts are available only under Windows. You can see a list of available shortcuts; select the one that matches the kind of job you want to print. The driver options are now adjusted to suit your job. You can either print immediately, or examine thesettings to check that you agree with them....

Page 55 - Change the treatment of overlapping lines

You can rescale an image in the following ways: ● In the Windows driver dialog: select the Effects tab, then Resizing options . ● The Print document on option adjusts the image size to the paper size you have selected. For example, if you have selected ISO A2 as the paper size and you print an A4-si...

Page 57 - Print a draft

● Click the PDF button at the bottom of the Print dialog box, then click HP Print Preview . This provides a preview with more features, such as the ability to change paper size, paper type,and print quality, and to rotate the image. See below: NOTE HP Print Preview is not available if you are using ...

Page 58 - High-quality printing; If you have a high-resolution image; If you have printhead problems

High-quality printing You can specify high-quality printing in the following ways: ● In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. Move the print-quality slider to the extreme right ('Quality'). ● In the Mac OS Print dialog: go to the Paper Type/Qua...

Page 59 - Reprint an old job

Print in gray shades You can convert all colors in your image to shades of gray in the following ways: ● In your application program: many programs provide this option. ● In the Windows driver dialog: go to the Color tab and look at the Color Options section. Select Print In Grayscale . ● In the Mac...

Page 60 - Use paper economically; Use ink economically

Select the Job Queue menu icon , then select the job from the queue, then select Reprint . NOTE If you do not have the HP-GL/2 Upgrade, you will not see the Job Queue menu icon . To reprint old jobs that are not HP-GL/2, you may be able to use your operating system's printer spooler,if you have alre...

Page 61 - Color management; lor ma

6 Color management ● What is color? ● The problem: color in the computer world ● The solution: color management ● Color and your printer ● A summary of the color management process ● Color calibration ● Color profiling ● Color management options ● Color emulation modes ● Color adjustment options ● C...

Page 62 - The problem: color in the computer world

What is color? We see the world around us as steeped in color, where color is in the first instance simply an aspect ofhow we experience our environment. Color is therefore subjective. Upon further inspection we find thatour color experiences are closely related to brain activity that is triggered b...

Page 64 - The solution: color management

1. All colors 2. Computer monitor gamut 3. CMYK press gamut Finally, there are some color spaces that are not device-dependent, but instead represent how a viewersees colors, such as CIE Lab or CIECAM02 defined by the CIE (Commission Internationale del’Éclairage). The advantage of these spaces is th...

Page 66 - Color and your printer; HP Embedded Spectrophotometer

an RGB ICC profile, describing its color behavior for the paper that was loaded at the time ofmeasuring. ● CMYK mode: ● SWOP: abbreviation of “Specifications for Web Offset Publications”, a set of press standards defined for a typical US press and for different types of paper ● ISO 12647-2: a set of...

Page 67 - A summary of the color management process

A summary of the color management process To get the accurate and consistent colors that you want, you should follow these steps for each papertype that you use. 1. If your paper type is not already known to the printer, add it to the printer's list of known papers.Typical users may add a few custom...

Page 68 - Color calibration

NOTE You can perform all three operations in sequence as shown, but you can also choose to start with or stop after any of the three operations. With one exception: color calibration isperformed automatically after adding a new paper type. Color calibration Color calibration enables your printer to ...

Page 69 - Color profiling; Create your own profile

The calibration process is fully automatic and can be performed unattended after you have loaded paperof the type you wish to calibrate—which should be A4, Letter, or any larger size. The process takes about 8–10 minutes and consists of the following steps. 1. A calibration test chart is printed, wh...

Page 71 - Use a third-party profile; Profile your monitor; Advanced profiling; Color management options

Use a third-party profile If you have obtained an ICC profile through other means than using the printer’s built-in profilingsoftware, for instance from an Internet download or a third-party profiling software package, you caninstall it for use with your printer and paper. NOTE The printer requires ...

Page 72 - Color emulation modes; Color adjustment options

NOTE There are only two color spaces that the printer can convert to its own color space using the stored color tables: Adobe RGB and sRGB if you are using Windows, Adobe RGBand ColorSync if you are using Mac OS. ColorSync is the Mac OS built-in Color Management System; so, in fact, when selectingCo...

Page 74 - Color management scenarios

● The lightness slider simply makes the whole print lighter or darker. This slider is available underWindows in the same window as the other grayscale controls; it is available under Mac OS byselecting Lightness and Hue . ● The zone definition sliders can be used to define what you mean by highlight...

Page 84 - Proof a press using the EFI RIP

● Quality Options : select Standard and drag the slider to Quality . ● Select the Color tab. ● Select Print in Color . ● Under Color Management, select Application Managed Colors . ● Click Print . Proof a press using the EFI RIP 1. Open EFI Designer Edition for HP. 2. Open the RIP Preferences , and ...

Page 87 - Retrieving printer usage information

7 Retrieving printer usage information ● Get printer accounting information ● Check printer usage statistics ● Check ink and paper usage for a job ENWW 77 Retrieving printer u sage in fo rmation

Page 88 - Printer statistics with the Embedded Web Server; Check ink and paper usage for a job; Retrieving printer usage

Get printer accounting information There are various different ways of getting accounting information from your printer. ● View printer usage statistics for the whole lifetime of the printer, see Check printer usage statistics on page 78 . ● View ink and paper usage for each of your recent jobs by u...

Page 91 - Handling ink cartridges and printheads

8 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead ENWW 81 Hand lin g ink cartrid ges and p rin th eads

Page 92 - About the ink cartridges; Check the ink cartridges status; Ink menu procedure; Handling ink cartridges

About the ink cartridges Ink cartridges store the ink and are connected to the printheads, which distribute the ink on the paper.The 24 inch printers come with twelve 69 ml introductory cartridges. The 44 inch printers come withtwelve 130 ml cartridges. You can purchase 130 ml ink cartridges for bot...

Page 93 - Remove an ink cartridge

Remove an ink cartridge There are three occasions when you need to remove an ink cartridge. ● The ink level in the cartridge is very low and you want to replace it with a full cartridge for unattendedprinting (you can use up the remaining ink in the first cartridge at a more convenient time). ● The ...

Page 94 - Insert an ink cartridge

4. Pull the cartridge straight up. NOTE Avoid touching the end of the cartridge that is inserted into the printer, as there may be ink on the connection. NOTE Avoid storing partially used ink cartridges. 5. The front-panel display identifies the missing ink cartridge. Insert an ink cartridge 1. Befo...

Page 95 - About the printheads; Check the printhead status

4. Push the cartridge into the slot until it snaps into position. You should hear a beep and seeconfirmation that the cartridge has been inserted. If you have difficulty, see Cannot insert an ink cartridge on page 140 . 5. When all cartridges have been inserted, close the cover. 6. The front-panel d...

Page 96 - Remove a printhead

● Status, see Front-panel error messages on page 153 ● Volume of ink it has used ● Warranty status You can also get most of this information without leaving your computer by using HP Easy Printer Care(Windows) or HP Printer Utility (Mac OS). For an explanation of the printhead status messages, see P...

Page 98 - Insert a printhead

8. To remove a printhead, lift up the blue handle. 9. Using the blue handle, use steady force to disengage the printhead. 10. Pull the blue handle upward until the printhead is released from the carriage. CAUTION Do not pull abruptly because this can damage the printhead. 11. The front-panel display...

Page 103 - Maintaining the printer; ain

9 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Replace the cutter ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ENWW 93 M ain tain in g th e printer

Page 104 - Check printer status; Clean the exterior of the printer; Replace the cutter

Check printer status You can check the current status of the printer in various ways: ● If you start HP Easy Printer Care under Windows or HP Printer Utility under Mac OS, and selectyour printer, you see a page of information describing the status of the printer and its paper andink supplies. ● If y...

Page 109 - Maintain the ink cartridges; Move or store the printer

Maintain the ink cartridges During the normal lifetime of a cartridge, no specific maintenance is required. However, in order tomaintain the best print quality, replace a cartridge when it reaches its expiration date. The printer's frontpanel notifies you when any cartridge reaches its expiration da...

Page 110 - Update the firmware; Update the software

already used in preparing the printheads. Go to the front panel and select the Image Quality Maintenance menu icon , then Advanced > Purge ink . Tip Because preparing and purging the printheads uses both time and ink, you are strongly recommended to leave the printer always on or in sleep mode, w...

Page 111 - Printer maintenance kits

Printer maintenance kits Three maintenance kits are available for your printer, containing components that may need to bereplaced after long use. When one of them is needed, a message is displayed on the front panel andby HP Easy Printer Care under Windows or HP Printer Utility under Mac OS. When yo...

Page 113 - 0 Accessories

10 Accessories ● How to order supplies and accessories ● Introduction to the accessories ENWW 103 Accessories

Page 114 - Order ink supplies; Order paper

How to order supplies and accessories There are two alternative ways to order supplies or accessories for your printer: ● Visit http://www.hp.com/go/designjetz2100_order/ on the Web. ● Contact HP Support (see Contact HP Support on page 160 ). The rest of this chapter lists the available supplies and...

Page 118 - If you are printing on satin photo paper

Paper type g/m² Length Width Part numbers HP Heavyweight Coated Paper 131 100 ft = 30.5 m 24 in = 610 mm C6029C (AEJN) 36 in = 914 mm C6030C 42 in = 1067 mm C6569C 225 ft = 67.5 m 42 in = 1067 mm Q1956A (EN) HP Super Heavyweight Plus MattePaper 210 100 ft = 30.5 m 24 in = 610 mm Q6626A (AEJN) 36 in ...

Page 119 - Non-recommended paper types; Order accessories; Introduction to the accessories; Stand

Non-recommended paper types In many cases, paper types that HP does not support may nevertheless be compatible with your printer.However, the following paper types are unlikely to give satisfactory results: ● Photo paper that swells ● Brochure paper Order accessories The following accessories can be...

Page 120 - EFI Designer Edition RIP

To check whether your printer already has the HP-GL/2 Upgrade, go to the printer's front panel andpress the Menu key once or twice until you see the main menu icons. If there are eight icons, you have the HP-GL/2 Upgrade; if there are seven, you do not have it. The HP-GL/2 Upgrade adds the Job Queue...

Page 121 - Key features; HP Photosmart Pro print plug-in for Adobe Photoshop

● Edit your color profiles visually for maximum control ● Perform all operations easily using a step-by-step software interface—no extra manuals needed The HP Advanced Profiling Solution is fully supported by HP, so you do not need to deal with varioussupport organizations from different companies. ...

Page 123 - 1 Troubleshooting paper issues; Troubleshooting paper

11 Troubleshooting paper issues ● The paper cannot be loaded successfully ● The paper has jammed ● Prints do not fall nicely into the basket ● The sheet stays in the printer when the print has been completed ● The paper is cut when the print has been completed ● The cutter does not cut well ● The ro...

Page 124 - The paper cannot be loaded successfully; Unsuccessful roll load; Unsuccessful sheet load

The paper cannot be loaded successfully ● Ensure no paper is loaded. ● Ensure the paper is far enough inside the printer, you should feel the printer grab the paper. ● Do not attempt to straighten the paper during the aligning process, unless instructed to do so bythe front-panel display. The printe...

Page 125 - Paper loading error messages

If the sheet is not caught by the printer, the front-panel display asks to push paper further into the printer,and tries to feed the paper again. If the sheet is caught by the printer but is not inserted straight, the front panel displays the followinginstructions. 1. When prompted by the front-pane...

Page 126 - The paper has jammed

The paper has jammed When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display. 1. Power off the printer at the front panel and also switch it off at the rear. 2. Open the window. 3. Try to move the printhead carriage out of the way. 4. Lift the blue lever a...

Page 128 - Prints do not fall nicely into the basket

9. Close transparent window. 10. Switch on the printer. 11. Reload the roll, or load a new sheet. See Load a roll into the printer or Load a single sheet in Usingyour printer. NOTE If you find that there is still some paper causing an obstruction within the printer, restart the procedure and careful...

Page 129 - The cutter does not cut well; The roll is loose on the spindle; A strip stays on the output tray and generates jams; Recalibrate the paper advance

The cutter does not cut well By default the printer is set to automatically cut the paper after the drying time has been completed.However, there are some papers that cannot be cut, such as canvas or very thick paper, even whenthe Form feed and cut key is pressed. If the cutter is turned on but not ...

Page 130 - Recalibrating the paper advance procedure

You can check the paper advance calibration status of the currently loaded paper at any time by pressingthe View loaded paper key on the front panel. The status may be one of the following. ● DEFAULT: This status appears when loading an HP paper. HP papers in the Front Panel havebeen optimized by de...

Page 131 - Return to default calibration

Return to default calibration Returning to the default calibration sets all the corrections made by the paper advance calibration tozero. To return to the default paper advance calibration value, you must reset the calibration. 1. Press the Menu key to return to the main menu and select the Image Qu...

Page 133 - 2 Troubleshooting print-quality issues; Troubleshooting print-

12 Troubleshooting print-quality issues ● General advice ● Print quality troubleshooting wizard ● Horizontal lines across the image (banding) ● Lines are too thick, too thin, or missing ● Lines appear stepped or jagged ● Lines print double or in the wrong colors ● Lines are discontinuous ● Lines are...

Page 134 - Print quality troubleshooting wizard

General advice When you have any print-quality problem: ● To achieve the best performance from your printer, use only genuine manufacturer's supplies andaccessories, whose reliability and performance have been thoroughly tested to give trouble-freeperformance and best-quality prints. For details of ...

Page 135 - Horizontal lines across the image (banding)

Alternatively, or if you have other print quality problems, you can continue reading this chapter. Horizontal lines across the image (banding) If your printed image suffers from added horizontal lines as shown (the color may vary): 1. Check that the paper type you have loaded corresponds to the pape...

Page 137 - Lines print double or in the wrong colors

1. The problem may be inherent in the image. Try to improve the image with the application you areusing to edit it. 2. Check that you are using appropriate print-quality settings. See Printing on page 41 . 3. Select the custom print-quality options in the driver dialog (Mac OS Print dialog), and tur...

Page 140 - The print is scuffed or scratched; Ink marks on the paper; Horizontal smears on the front of coated paper

1. Check that the paper type you have loaded corresponds to the paper type selected in the frontpanel and in your software. To check on the front panel, use the View loaded paper key. 2. Try changing to a thicker paper type, such as HP Heavyweight Coated Paper, HP SuperHeavyweight Coated Paper, or t...

Page 141 - Ink marks on the back of the paper; Edges of objects are stepped or not sharp

Whenever you notice this problem, cancel the printing job immediately. Press the Cancel key and also cancel the job from your computer application. Soaked paper can damage the printheads. Try the following suggestions to avoid this problem: 1. Check that the paper type you have loaded corresponds to...

Page 144 - The image is incomplete (clipped at the bottom); The image is clipped

If you have to use such files, try to ensure that the EPS, PDF, or grayscale images are already in thesame color space that you intend to use later on in Adobe InDesign or QuarkXPress. For instance, ifyour final goal is to print the job in a press that follows the SWOP standard, convert the image in...

Page 147 - Corrective action; If you still have a problem

Corrective action 1. Clean any faulty printheads (see Clean the printheads on page 141 ). Then reprint the Image Diagnostics Print to see whether the problem has been solved. 2. If the problem remains, clean the printheads again, and reprint the Image Diagnostics Print to seewhether the problem has ...

Page 149 - Troubleshooting ink

13 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads...

Page 150 - Cannot insert an ink cartridge; Ink cartridge status messages

Cannot insert an ink cartridge 1. Check that you have the correct type of cartridge (model number). 2. Check that the colored label on the cartridge is the same color as the label on the slot. 3. Check that the cartridge is correctly oriented, with the letter or letters marking the cartridge labelri...

Page 151 - Clean the printheads

The front-panel display recommends reseating or replacing a printhead 1. From the front panel, turn the power off then on. 2. Check the front-panel display message, if it shows the ready message, the printer is ready to print.If the problem remains continue with the next step. 3. Remove the printhea...

Page 152 - Clean the printhead drop detector

Must remove the printhead (see Remove a printhead on page 86 ) and using a cotton swab and a little de-ionized or distilled water, clean the bottom of the printhead until the residue is removed. Clean the printhead drop detector The printhead drop detector is a sensor that detects which nozzles on t...

Page 154 - Align the printheads

7. Close the window. 8. Plug in and switch on the printer. 9. Power the printer on at the front panel. Align the printheads Precise alignment between printheads is essential for accurate colors, smooth color transitions, andsharp edges in graphical elements. Your printer has an automatic printhead a...

Page 155 - Reinsert printheads procedure; Image Quality Maintenance menu procedure

Reinsert printheads procedure 1. If the realignment process is running and the wrong paper is loaded, press the Cancel key on the front panel. CAUTION Do not print if the realignment process has been canceled. You can restart the alignment with the Image Quality Maintenance menu procedure. 2. Load t...

Page 156 - Scanning errors during alignment; Printhead status messages

3. If the loaded paper is satisfactory, the printer runs the realignment and prints a realignment pattern.Ensure the transparent window is closed, as a strong light source near the printer during printheadrealignment can affect alignment. 4. The process takes about five minutes. Wait until the front...

Page 157 - 4 Troubleshooting general printer issues; Troubleshooting general

14 Troubleshooting general printer issues ● The printer does not print ● The printer seems slow ● Communication failures between computer and printer ● Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● Cannot access the Embedded Web Server ● Automatic file system check ● ...

Page 158 - The printer does not print; The printer seems slow; Communication failures between computer and printer

The printer does not print If all is in order (paper loaded, all ink components installed, and no file errors), there are still reasonswhy a file you have sent from your computer may not start printing when expected: ● You may have an electrical power problem. If there is no activity at all from the...

Page 159 - Cannot access HP Easy Printer Care (Windows) or HP; Cannot access the Embedded Web Server

To solve a communication problem: ● Ensure that you have selected the correct printer in your application, see Printing on page 41 . ● Ensure that the printer works correctly when printing from other applications. ● Remember that very large prints may take some time to receive, process, and print. ●...

Page 160 - Automatic file system check; An AutoCAD 2000 memory allocation error

3. If you have a TCP/IP connection to your printer, press the Menu key to return to the main menu and select the Connectivity menu icon again. 4. Select the type of connection you are using. 5. Select View Information . 6. Ensure that you see IP enabled. If not, you may need to use a different conne...

Page 161 - No output when printing from Microsoft Visio 2003; Unavailable driver features when printing from

No output when printing from Microsoft Visio 2003 For more information about problems when printing large images (more than 129 inches long) fromMicrosoft Visio 2003, see Microsoft's online knowledge base ( http://support.microsoft.com/search/ ). To avoid these problems, it is possible to scale the ...

Page 163 - 5 Front-panel error messages; messag

15 Front-panel error messages Occasionally you may see one of the following messages appear on the front-panel display. If so, pleasefollow the advice in the Recommendation column. If you see an error message that does not appear here, and you feel in doubt about the correct response,contact HP Supp...

Page 167 - 6 HP Customer Care; HP Cu

16 HP Customer Care ● Introduction ● HP Professional Graphics Services ● HP Instant Support ● HP Proactive Support ● Contact HP Support ENWW 157 HP Cu sto m er Care

Page 168 - HP Professional Graphics Services; Knowledge Center; HP Customer Care

Introduction HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet,providing comprehensive, proven support expertise and new technologies to give you unique end-to-end support. Services include setup and installation, troubleshooting tools, warranty upgrades...

Page 169 - HP Installation; HP Instant Support; HP Proactive Support

HP Care Packs and Warranty Extensions include remote support. On-site service is also provided ifnecessary, with two alternative response-time options. ● Next business day ● Same business day, within four hours (may not be available in all countries) For more information on HP Care Packs, please vis...

Page 170 - Telephone numbers

Contact HP Support HP Support is available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ● If you have installed third-party software drivers and RIPs, see their documentation. ● If you call one of...

Page 173 - 7 Printer specifications

17 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications ENWW 163 Prin ter specifications

Page 174 - Functional specifications

Functional specifications Table 17-1 HP 70 ink supplies Printheads Two inks in each printhead: gloss enhancer and gray, blue andgreen, magenta and yellow, light magenta and light cyan,photo black and light gray, and matte black and red Ink cartridges Cartridges containing 130 ml of ink: gloss enhanc...

Page 175 - Physical specifications; Power specifications; Ecological specifications

17 mm = 0.67 inches (sheet) Table 17-5 Mechanical accuracy ±0.2% of the specified vector length or ±0.1 mm (whichever is greater) at 23°C (73°F), 50-60% relative humidity, on E/A0printing material in Best or Normal mode with HP Matte Film roll feed. Table 17-6 Graphic languages supported HP Designje...

Page 176 - Environmental specifications; Acoustic specifications

Environmental specifications Table 17-10 Printer environmental specifications Temperature range Humidity range Operating for optimal print quality 22°C to 26°C (72°F to 79°F) 30% to 60% Operating for standard printing 15°C to 35°C (59°F to 95°F) 20% to 80% Printer without consumables 5°C to 40°C (41...

Page 177 - Glossary

Glossary AppleTalk A suite of protocols that Apple Computer developed in 1984 for computer networking. Apple now recommends TCP/IP networking instead. Bonjour Apple Computer's trade name for its implementation of the IETF Zeroconf specification framework, a computer network technology used in Apple'...

Page 179 - Index

Index A accessories order 109 accounting 78acoustic specifications 166adding paper types 37advance paper 39alerts errors 151 alerts, warnings 151 B banding problems 119basket output problems 118 black and white 49blurred lines 128buzzer on/off 21 C calibration color 58 cannot load paper 114clean the...