Page 2 - Notice
ii HP Pavilion zt1100/xz100 Omnibook xt1000 Notice In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. This manual and any examples contained herein are provided “as is” and are subject to change...
Page 3 - Contents
HP Pavilion zt1100/xz100 Omnibook xt1000 iii Contents Product Information ...................................................................................................... 1-1 Technology Codes .........................................................................................................
Page 4 - Figures
iv HP Pavilion zt1100/xz100 Omnibook xt1000 Replaceable Parts ........................................................................................................... 4-1 Reference Information ................................................................................................... 5-1 ...
Page 5 - Tables
HP Pavilion zt1100/xz100 Omnibook xt1000 v Tables Table 1-1. Pavilion zt1100/xz100 and Omnibook xt1000 Series Models............................................ 1-1 Table 1-2. Activating Power Modes .................................................................................................... ...
Page 6 - Introduction
vi HP Pavilion zt1100/xz100 Omnibook xt1000 Introduction This manual provides reference information for servicing HP Pavilion zt1100/xz100 and Omnibook xt1000 notebook PCs. It is for use by HP-authorized service personnel while installing, servicing, and repairing these products. The manual is desig...
Page 7 - Product Information
HP Pavilion zt1100/xz100 Omnibook xt1000 Product Information 1-1 1 Product Information The HP Pavilion zt1100/xz100 and Omnibook xt1000 series are reliable notebook computers for the budget-minded user—whether at school, at home, or as part of a growing business—who wants a thin, light notebook that...
Page 8 - Technology Codes
1-2 Product Information HP Pavilion zt1100/xz100 Omnibook xt1000 Technology Codes HP does not change the name of a product every time the product’s technology changes. While this helps ensure continuing market momentum for HP products, it complicates technology deployment and support processes. To h...
Page 9 - Features
HP Pavilion zt1100/xz100 Omnibook xt1000 Product Information 1-3 Features The following illustrations show the notebook’s main external features. For an exploded view of the notebook, see page 4-2. Figure 1-1. Front View 1. One-Touch buttons. 2. Power button. 3. Keyboard status lights: Caps Lock, Nu...
Page 12 - Operation; This section gives an overview of the notebook’s operation.; Turning the Notebook On and Off
1-6 Product Information HP Pavilion zt1100/xz100 Omnibook xt1000 Operation This section gives an overview of the notebook’s operation. Turning the Notebook On and Off You can start and stop the notebook using its power button. However, at times you may want to use other methods to start or stop the ...
Page 13 - Checking the Notebook’s Status
HP Pavilion zt1100/xz100 Omnibook xt1000 Product Information 1-7 Checking the Notebook’s Status The notebook’s status lights report power and battery status, keyboard status, and drive activity. Figure 1-4. Main Status Lights 1. Hard disk drive activity. • On: the notebook is accessing the hard disk...
Page 14 - Using Fn Hot Keys
1-8 Product Information HP Pavilion zt1100/xz100 Omnibook xt1000 Figure 1-5. Keyboard Status Lights 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) 3. CD drive activity. The CD drive is active. Using Fn Hot Keys The co...
Page 15 - Resetting the Notebook; Press the power button to turn the notebook on again.
HP Pavilion zt1100/xz100 Omnibook xt1000 Product Information 1-9 Resetting the Notebook Occasionally, Windows or the notebook may stop responding, so that you cannot turn the notebook off. If this happens, try the following in the order listed: • If possible, shut down Windows: click Start, Turn Off...
Page 16 - Using the CD or DVD Player (selected models)
1-10 Product Information HP Pavilion zt1100/xz100 Omnibook xt1000 Using the CD or DVD Player (selected models) The multimedia buttons on the front of the notebook control the CD/DVD player, and work in much the same way as do the controls of a standalone CD or DVD player. The player operates whether...
Page 17 - Specifications; Hardware Specifications
HP Pavilion zt1100/xz100 Omnibook xt1000 Product Information 1-11 Specifications The following tables list the specifications for the notebook and its accessories. These are subject to change: for the latest versions, see the HP Notebook web site, www.hp.com/notebooks (in Europe: www.europe.hp.com/n...
Page 20 - Internal Design
1-14 Product Information HP Pavilion zt1100/xz100 Omnibook xt1000 Internal Design The motherboard PCA is the central component of the notebook’s design, and plays a role in virtually all system functions. The CPU module and most other subsystems connect to the motherboard. The following figure shows...
Page 23 - Removal and Replacement; Caution
HP Pavilion zt1100/xz100 Omnibook xt1000 Removal and Replacement 2-1 2 Removal and Replacement This chapter shows how to remove and replace the notebook’s components, listed in the following table. The items marked by • are user-replaceable. Table 2-1. Removal Cross-Reference Antenna, Bluetooth (pag...
Page 24 - Disassembly Flowchart
2-2 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Disassembly Flowchart The following diagram shows the general “paths” you will use in disassembling the notebook to access any particular component. Figure 2-1. Disassembly Flow Start Battery, AC adapter, secondary SDRAM module, mi...
Page 25 - NOTES
HP Pavilion zt1100/xz100 Omnibook xt1000 Removal and Replacement 2-3 Table 2-2. Required Equipment • #0 Phillips screwdriver, preferably magnetized. • Small flat-blade screwdriver. Table 2-3. Recommended Screw Torques Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2.5 (2–11 mm long) 3.0 – 3.5 2....
Page 26 - Removing the Battery
2-4 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Removing the Battery (User-Replaceable) Required Equipment • None. Removal Procedure • Slide the battery’s release latch in the direction of the arrow on the latch, then lift the battery out of its compartment. Figure 2-2. Removing...
Page 27 - Removing a Plug-In Module
HP Pavilion zt1100/xz100 Omnibook xt1000 Removal and Replacement 2-5 Removing a Plug-In Module (User-Replaceable) Required Equipment • None. Removal Procedure • Slide the module release latch in the direction shown by the arrow on the latch, and remove the module. Figure 2-3. Releasing the Plug-in M...
Page 28 - Removing the Hard Disk Drive; On the bottom of the unit, remove both hard drive retaining screws.; Carefully pull the hard drive out of the notebook.
2-6 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Removing the Hard Disk Drive (User-Replaceable) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. On the bottom of the unit, remove both hard drive reta...
Page 30 - Recovering and Reinstalling Software; Back up all data from the hard disk.; source: the notebook’s battery alone is not adequate.; When the HP logo appears, press Esc to display the Boot menu.
2-8 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Recovering and Reinstalling Software Use the Recovery CDs to reinstall the original factory software and operating system. The Recovery CDs also provide all HP notebook–specific Windows drivers, which are available in the following...
Page 31 - Removing the Keyboard Cover; Open the display so that it lays flat.; then lift the cover about an inch off of the notebook.
HP Pavilion zt1100/xz100 Omnibook xt1000 Removal and Replacement 2-9 Removing the Keyboard Cover (User-Replaceable) Required Equipment • #0 Phillips screwdriver. • Small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Close the notebook’s di...
Page 33 - Removing the Keyboard; ribbon cable from the motherboard.
HP Pavilion zt1100/xz100 Omnibook xt1000 Removal and Replacement 2-11 Removing the Keyboard (User-Replaceable) Required Equipment • #0 Phillips screwdriver. • Small flat-head screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove the keyboard cover (pa...
Page 34 - Warning
2-12 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Warning Do not touch the metal surfaces inside the notebook until they have cooled off. They could be very hot if the notebook was running recently. Figure 2-9. Disconnecting the Keyboard Reassembly Notes • Lay the keyboard face d...
Page 35 - Removing an SDRAM Module; Removing an Expansion SDRAM Module
HP Pavilion zt1100/xz100 Omnibook xt1000 Removal and Replacement 2-13 Removing an SDRAM Module (User-Replaceable) The notebook has no SDRAM built into its motherboard, but has two slots for PC133 SDRAM modules: a system SDRAM slot beneath the keyboard (containing an SDRAM module installed at the fac...
Page 36 - Removing the System SDRAM Module
2-14 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Reassembly Notes • Carefully press the SDRAM module into the connector at an angle of about 30°, until it is fully inserted. Then press down on both sides of the module until the latches snap closed. Figure 2-11. Installing an Exp...
Page 37 - Replacing Small Parts; The user can replace the following small parts.
HP Pavilion zt1100/xz100 Omnibook xt1000 Removal and Replacement 2-15 Replacing Small Parts (User-Replaceable) The user can replace the following small parts. Table 2-4. Replacing Small Parts (User-Replaceable) Part Part Numbers Replacement Procedure Cover, mini-PCI Included in door kit F3377-60933 ...
Page 38 - Removing the Mini-PCI Card; Gently pull the card out of its connector.
2-16 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Removing the Mini-PCI Card (HP Authorized Service Providers Only) Certain notebook models include a mini-PCI card that contains either a modem or combined modem and 802.11 wireless. Caution Provide proper grounding and handle the ...
Page 40 - Removing the Display Assembly; Remove both retaining screws from the bottom of the notebook.
2-18 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Removing the Display Assembly (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove the keyboard cover (page ...
Page 42 - Removing Display Assembly Components; Remove the four screws from the display bezel.
2-20 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Removing Display Assembly Components (HP Authorized Service Providers Only) Note This procedure describes how to remove the display bezel, the inverter PCA, and (if present) the wireless antenna. Although these components can be r...
Page 44 - Removing the Fan and Heatsink; motherboard, and lift the speaker out of the notebook.; Lift the heatsink out of the notebook.
2-22 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Removing the Fan and Heatsink (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assembli...
Page 47 - Removing the CPU Module
HP Pavilion zt1100/xz100 Omnibook xt1000 Removal and Replacement 2-25 Removing the CPU Module (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. • Small flat-blade screwdriver. Removal Procedure Caution Be careful not to touch the upper surface of the CPU module. Ha...
Page 49 - Removing the Top Case; Remove the retaining screws from the bottom of the notebook.
HP Pavilion zt1100/xz100 Omnibook xt1000 Removal and Replacement 2-27 Removing the Top Case (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Pl...
Page 50 - Remove the retaining screws from the top case.; Carefully lift the top case forward and off of the notebook.
2-28 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Figure 2-20. Removing the Top Case Retaining Screws 5. Disconnect the touch pad cable and the CD player PCA cable from the motherboard. 6. If present, remove the wireless cables from their slot in the top case. 7. Remove the retai...
Page 51 - Make sure the tabs along the edges of the case snap shut.
HP Pavilion zt1100/xz100 Omnibook xt1000 Removal and Replacement 2-29 Figure 2-21. Removing the Top Case Reassembly Notes • Make sure the touch pad cable and CD player PCA cable are securely connected. • If present, reinsert the wireless cables into their slot in the top case. • Make sure the tabs a...
Page 52 - Removing the Hinge Saddles
2-30 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Removing the Hinge Saddles (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies:...
Page 54 - Removing the Motherboard or Bottom Case; Exit Windows and boot to a DOS prompt.; at; Remove both retaining screws from the motherboard.
2-32 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. When Installing a New Motherboard Before replacing the motherboard, you must (if possible) electronically...
Page 56 - Reinstalling the Motherboard; through the corresponding openings in the motherboard.
2-34 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Reinstalling the Motherboard Reassembly Procedure 1. Insert the I/O connectors through their openings in the bottom case, then lower the motherboard into place. 2. Make sure the PC card eject button fits into its slot in the botto...
Page 57 - Replacing the Bottom Case; Install a new Microsoft Product ID label.
HP Pavilion zt1100/xz100 Omnibook xt1000 Removal and Replacement 2-35 Replacing the Bottom Case Installation Procedure 1. Install a new Microsoft Product ID label. 2. Transfer the old serial number label and install a new overlay, or create a new serial number label using the steps on the following ...
Page 58 - Open a new document based on the serial label template.
2-36 Removal and Replacement HP Pavilion zt1100/xz100 Omnibook xt1000 Installing a New Serial Number Label Download the latest version of the serial number label template (Microsoft Word format) from the Partnership web site (see page vi) under Support/Service in Technical Support Information, or fr...
Page 59 - Removing Notebook Components
HP Pavilion zt1100/xz100 Omnibook xt1000 Removal and Replacement 2-37 Removing Notebook Components (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. • Small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. R...
Page 63 - Troubleshooting and Diagnostics; Troubleshooting information
HP Pavilion zt1100/xz100 Omnibook xt1000 Troubleshooting and Diagnostics 3-1 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: • Troubleshooting information
Checki...
Page 64 - Troubleshooting
3-2 Troubleshooting and Diagnostics HP Pavilion zt1100/xz100 Omnibook xt1000 Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repairs, follow the basic troubleshooting steps shown below. Check the customer’s descriptionof the probl...
Page 65 - Checking for Customer Abuse; If the unit shows any of the following, customer abuse is declared:
HP Pavilion zt1100/xz100 Omnibook xt1000 Troubleshooting and Diagnostics 3-3 Checking for Customer Abuse Some units may appear to have been damaged by customer abuse. Use these guidelines to help determine if this is the case: • If the shipping box is seriously damaged, customer abuse cannot be decl...
Page 66 - Troubleshooting the Problem
3-4 Troubleshooting and Diagnostics HP Pavilion zt1100/xz100 Omnibook xt1000 Troubleshooting the Problem Record pertinent information about the notebook: • Model and serial number. • Operating system and version. • Software version (hidden file c:\version.inf). • BIOS version. • Accessories and peri...
Page 67 - Suggestions for Troubleshooting
HP Pavilion zt1100/xz100 Omnibook xt1000 Troubleshooting and Diagnostics 3-5 Suggestions for Troubleshooting Table 3-1. Scope of Diagnostic Tools Function e-Diagtools Power-on self-test Sycard PCCtest 450 BIOS Bootup Tests Configures Processor Tests Tests Memory Tests Tests Fan Tests Batteries Tests...
Page 84 - Diagnostic Tools; e-Diagtools Diagnostic Program; Advanced individual hardware tests.
3-22 Troubleshooting and Diagnostics HP Pavilion zt1100/xz100 Omnibook xt1000 Diagnostic Tools This section describes the following diagnostic tools you can use for troubleshooting and repairing the notebook: • e-Diagtools diagnostic program (below). • Power-on self-test (page 3-25). • Sycard PCCtes...
Page 85 - Save the Support Ticket.
HP Pavilion zt1100/xz100 Omnibook xt1000 Troubleshooting and Diagnostics 3-23 Running e-Diagtools 1. Restart the notebook. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. When the menu appears, press Enter to run e-DiagTools. 4. The first time you run the program, you are pro...
Page 87 - Press the reset switch to return the notebook to a known state.
HP Pavilion zt1100/xz100 Omnibook xt1000 Troubleshooting and Diagnostics 3-25 Power-On Self-Test The POST (Power-On Self-Test) is a series of initialization routines and diagnostic tests that the system BIOS runs when the notebook boots. The system BIOS will not boot the operating system if system m...
Page 88 - The PCCtest product contains these components:
3-26 Troubleshooting and Diagnostics HP Pavilion zt1100/xz100 Omnibook xt1000 Beep Code Message Description (None) RAM ERROR AT LOCATION xxxxxx : W ROTE : xxxx READ : xxxx RAM failed during memory test at the indicated location. (None) PARITY ERROR AT UNKNOW N LOCATION Parity error during memory tes...
Page 89 - BIOS Configuration Utility; keyboard to navigate:
HP Pavilion zt1100/xz100 Omnibook xt1000 Troubleshooting and Diagnostics 3-27 BIOS Configuration Utility The BIOS configuration utility provides access to basic system settings. It is independent of the operating system. Running the BIOS configuration utility 1. Restart the notebook. 2. When the HP ...
Page 91 - Replaceable Parts
HP Pavilion zt1100/xz100 Omnibook xt1000 Replaceable Parts 4-1 4 Replaceable Parts This chapter contains an exploded view of the notebook, and lists of replaceable parts:
Page 99 - Reference Information; This chapter includes the following reference information:; Password Removal Policy
HP Pavilion zt1100/xz100 Omnibook xt1000 Reference Information 5-1 5 Reference Information This chapter includes the following reference information: • Password removal policy. • Display quality statement. Password Removal Policy If the user forgets the system password, the user calls HP Customer Ca...
Page 100 - Hewlett-Packard Display Quality Statement
5-2 Reference Information HP Pavilion zt1100/xz100 Omnibook xt1000 Hewlett-Packard Display Quality Statement TFT display manufacturing is a highly precise but imperfect technology, and manufacturers cannot produce large displays that are cosmetically perfect. Most, if not all, TFT displays exhibit s...
