HP X585z - Manuals
HP X585z – Manual in PDF format online.
Manuals:
Manual HP X585z
Summary
Table of contents 1 Product introduction ..................................................................................................................................... 1 Product comparison ...........................................................................................................
1 Product introduction ● Product comparison ● Product views ● Product hardware setup and software installation For more information: In the US, go to www.hp.com/support/ojcolorMFPX585 . Outside the US, go to www.hp.com/support . Select your country/region. Click Troubleshooting . Enter the product n...
Product views ● Product front view ● Product back view ● Interface ports ● Control-panel view Product front view caps lock shift A S D F G H J K L Z X C V B N M @ alt alt shift enter , . ? / : ; “ ‘ 10 12 11 1 9 7 2 3 4 5 6 8 1 Document feeder/scanner assembly 2 Document feeder input tray 3 Document...
Product back view 2 1 3 4 5 7 6 8 9 1 Document feeder cover (access for clearing jams or cleaning rollers) 2 Left door (access for clearing jams and the ink collection unit) 3 Tray 1 (multipurpose tray) 4 Fax port (fax models only) 5 Cable lock slot 6 Model and serial number label 7 Interface ports ...
Interface ports 1 2 3 4 5 1 USB device port accepts a USB cable from a computer (alternative to network and wireless connections). 2 Ethernet port 3 Foreign interface harness (FIH) port 4 USB host port accepts USB storage devices for Plug and Print 5 Fax port (fax models only) 8 Chapter 1 Product in...
Product hardware setup and software installation For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional instructions, go to HP support on the Web. In the US, go to www.hp.com/support/ojcolorMFPX585 for HP's all-inclusive help for your product. Ou...
2 Paper trays ● Understand paper use ● Configure trays for paper type and size ● Load Tray 1 (multi-purpose tray on left side of the product) ● Load Tray 2 or optional Tray 3 For more information: In the US, go to www.hp.com/support/ojcolorMFPX585 . Outside the US, go to www.hp.com/support . Select ...
Configure trays for paper type and size By default, the product pulls paper from Tray 2. If Tray 2 is empty, the product pulls paper from Tray 1, or Tray 3 if it is installed. Configuring a tray on this product changes the speed settings to obtain the best print quality for the type of paper that yo...
Configure a tray by using the control panel You can also configure the trays for type and size without a prompt from the product. 1. From the Home screen on the product control panel, scroll to and touch the Trays button. 2. Touch the line for the tray that you want to configure, and then touch the ...
Load Tray 2 or optional Tray 3 1. Pull the tray out of the product. 2. Slide open the paper length and width guides. 3. Place the paper in the tray and make sure that it is flat at all four corners. Slide the side paper width guides so that they align with the paper- size marking in the bottom of th...
4 Print ● Print tasks (Windows) ● Print tasks (Mac OS X) ● Store print jobs on the product to print later ● Mobile printing ● Print from the USB port For more information: In the US, go to www.hp.com/support/ojcolorMFPX585 . Outside the US, go to www.hp.com/support . Select your country/region. Clic...
Automatically print on both sides (Windows) Use this procedure for products that have an automatic duplexer installed. If the product does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, you can print on both sides manually. 1. From the softwa...
Select the paper type (Windows) 1. From the software program, select the Print option. 2. Select the product from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. 3. Click o...
Mobile printing HP offers multiple Mobile and ePrint solutions to enable wireless printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To determine the best choice, go to www.hp.com/go/ LaserJetMobilePrinting (English only). ● HP Wireless Direct and NFC Printing ● HP ...
● Network Settings ● Wireless Menu ● Wireless Direct ● SSID 3. Touch the SSID name area. 4. Use the keyboard to change the name. 5. Touch OK . HP ePrint via email Use HP ePrint to print documents by sending them as an email attachment to the product's email address from any email enabled device. NOT...
● Windows: After installing the software, open the Print option from within your application, and then select HP ePrint from the installed printers list. Click the Properties button to configure print options. ● Mac: After installing the software, select File , Print , and then select the arrow next...
Print from the USB port This product features easy-access USB printing, so you can quickly print files without sending them from a computer. The product accepts standard USB flash drives in the USB port on the front of the product. You can print the following types of files: ● .pdf ● .prn ● .pcl ● ....
5 Copy ● Make a copy ● Copy on both sides (duplex) ● Optimize copy quality for text or pictures For more information: In the US, go to www.hp.com/support/ojcolorMFPX585 . Outside the US, go to www.hp.com/support . Select your country/region. Click Troubleshooting . Enter the product name, and then s...
Optimize copy quality for text or pictures Optimize the copy job for the type of image being copied: text, graphics, or photos. 1. From the Home screen on the product control panel, touch the Copy button. 2. Touch the More Options button, and then touch the Optimize Text/Picture button. 3. Select on...
Set up Scan to Email The product can scan a file and send it to one or more email addresses. Use the following information to set up the Scan to Email feature. ● Use the E-Mail Setup Wizard ● Set up the Scan to Email feature via the HP Embedded Web Server ● Set up personal and network contacts ● Con...
10. On the Outgoing E-mail Servers (SMTP) dialog, do one of the following: ● Select I know my SMTP server address or host name , enter the information, and then click Next . The Outgoing E-mail Servers (SMTP) dialog refreshes. ● Select Search network for outgoing e-mail server , click Next , select ...
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the product control panel. Press the Enter key on the computer keyboard. The EWS opens. 2. Click the Scan/Digital Send tab. 3. In the left navigation pane, click the Address Book link. 4. In th...
4. In the Name field, enter the name of the contact. 5. From the menu list, select the E-mail Address option, and then enter the contact's email address.Touch the OK button to add the contact to the list. Configure Microsoft Outlook with Google Gmail If you have Google™ Gmail email service and you a...
Set up Save to Network Folder Use the following information to configure a Save to Network Folder quick set. ● Use the Save to Network Folder Quick Set Wizard ● Set up Save to Network Folder via the HP Embedded Web Server ● Complete the destination folder settings Use the Save to Network Folder Quic...
8. On the Notification Settings dialog, select the scan status notification preference. Click Next . 9. On the File Settings dialog, select the file settings to use. Click Next . 10. Review the Summary dialog and click Finish . 11. On the Save to Network Folder Setup dialog, click Apply to save the ...
Custom Subfolder : This option automatically creates a subfolder for a scan in the destination folder. Select a format for the subfolder name from the list. Restrict subfolder access to user : Select this option to restrict subfolder access to the user who creates the scan job. Folder Path Preview :...
Send only to folders with read and write access Select this option for folders configured for read and write access. This option also supports folder access verification, job notifications, and inclusion of user in a subfolder name. Verify folder access prior to job start ● Select this check box to ...
Set up Save to USB 1. Open the HP Embedded Web Server (EWS): a. From the Home screen on the product control panel, touch the Network button to display the IP address or host name. b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the product c...
Set up Save to SharePoint® (flow models only) NOTE: Before you can complete this procedure, the destination folder to which you want to save scanned files must exist on the SharePoint® site, and you must have write access to the destination folder. 1. Open the HP Embedded Web Server (EWS): a. From t...
Create a Quick Set Use the Quick Sets feature to quickly access preset job options. The product administrator can use the HP Embedded Web Server to create Quick Sets, which are then available in the Quick Sets menu from the control-panel Home screen. Quick Sets are available for the following scan/s...
Send a scanned document to one or more email addresses ● Send email by entering email addresses manually ● Send email by using the address book Send email by entering email addresses manually 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust ...
8. Touch the Start button to send. NOTE: The product might prompt you to add the email address to the address book. NOTE: You can preview the image at any time by touching the Preview button in the upper-right corner of the screen. For more information about this feature, touch the Help button on th...
Send a scanned document to a network folder The product can scan a file and save it in a folder on the network. The following operating systems support this feature: ● Windows Server 2003, 64-bit ● Windows Server 2008, 64-bit ● Windows XP, 64-bit ● Windows Vista, 64-bit ● Windows 7, 64-bit ● Novell ...
Use HP Flow CM solution (flow models only) HP Flow CM Professional is an easy-to-use, cloud-based solution designed to help businesses securely store and access information for better collaboration. The solution provides access from virtually anywhere, via a web browser, to a complete set of proven ...
7 Fax ● Set up fax ● Change fax configurations ● Send a fax For more information: In the US, go to www.hp.com/support/ojcolorMFPX585 . Outside the US, go to www.hp.com/support . Select your country/region. Click Troubleshooting . Enter the product name, and then select Search . HP's all-inclusive he...
Set up fax The steps to set up the fax function on the product vary depending on whether you are initially setting up the product hardware or if the hardware is already set up. NOTE: The settings configured using the Fax Setup Wizard on the control panel override any settings made in the HP Embedded...
Change fax configurations NOTE: The settings configured using the Fax Setup Wizard on the control panel override any settings made in the HP Embedded Web Server. ● Fax dialing settings ● General fax send settings ● Fax receive settings Fax dialing settings 1. From the Home screen on the product cont...
Menu item Description Redial On No Answer The Redial On No Answer setting selects the number of times the fax accessory redials if the number dialed does not answer. The number of retries is either 0 to 1 (used in the U.S.) or 0 to 2, depending on the country/region setting. The interval between ret...
Menu item Description Error Correction Mode Normally, the fax accessory monitors the signals on the telephone line while it is sending or receiving a fax. If the fax accessory detects an error during the transmission and the Error Correction Mode setting is on, the fax accessory can request that the...
Send a fax 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the product control panel, touch the Fax button. You might be prompted to type a user name and password....
8 Manage the product ● Configure IP network settings ● HP Embedded Web Server ● HP Utility for Mac OS X ● HP Web Jetadmin ● Economy settings ● Product security features ● Software and firmware updates For more information: In the US, go to www.hp.com/support/ojcolorMFPX585 . Outside the US, go to ww...
Configure IP network settings ● Printer sharing disclaimer ● View or change network settings ● Rename the product on a network ● Manually configure IPv4 TCP/IP parameters from the control panel ● Manually configure IPv6 TCP/IP parameters from the control panel Printer sharing disclaimer HP does not ...
3. On the Device Information page, the default product name is in the Device Name field. You can change this name to uniquely identify this product. NOTE: Completing the other fields on this page is optional. 4. Click the Apply button to save the changes. Manually configure IPv4 TCP/IP parameters fr...
HP Embedded Web Server ● How to access the HP Embedded Web Server (EWS) ● HP Embedded Web Server features Use the HP Embedded Web Server to manage printing functions from a computer instead of the product control panel. ● View product status information ● Determine the remaining life for all supplie...
● Scan/Digital Send tab (MFP models only) ● Fax tab (MFP models only) ● Troubleshooting tab ● Security tab ● HP Web Services tab ● Networking tab ● Other Links list Information tab Table 8-1 HP Embedded Web Server Information tab Menu Description Device Status Shows the product status and shows the ...
Table 8-2 HP Embedded Web Server General tab (continued) Menu Description Control Panel Administration Menu Shows the menu structure of the Administration menu on the control panel. NOTE: Configure settings on this screen, or the HP Embedded Web Server provides more advanced configuration options th...
Table 8-4 HP Embedded Web Server Scan/Digital Send tab (continued) Menu Description OXPd: Workflow Use third-party workflow tools. Digital Sending Software Setup Configure settings related to using optional Digital Sending software. Fax tab (MFP models only) Table 8-5 HP Embedded Web Server Fax tab ...
Security tab Table 8-7 HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the product. ● Set PJL password for processing PJL commands. ● Set file...
Other Links list NOTE: Configure which links display in the Other Links list by using the Edit Other Links menu on the General tab. The following are the default links. Table 8-10 HP Embedded Web Server Other Links list Menu Description Product Support Connect to the support site for the product to ...
HP Utility for Mac OS X Use the HP Utility for Mac OS X to check product status or to view or change product settings from your computer. You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP/IP-based network. Open HP Utility From the Finder, click Applic...
HP Web Jetadmin HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of networked HP products, including printers, multifunction products, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secu...
Economy settings ● Optimize speed or energy usage ● Set Sleep mode ● Set the Sleep Schedule Optimize speed or energy usage The product has four incremental settings to optimize for speed or energy usage. 1. From the Home screen on the product control panel, scroll to and touch the Administration but...
Product security features ● Security statements ● IP Security ● Sign in to the product ● Assign a system password ● Encryption support: HP High Performance Secure Hard Disks ● Lock the formatter Security statements The product supports security standards and recommended protocols that help you keep ...
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the product control panel. Press the Enter key on the computer keyboard. The EWS opens. 2. Click the Security tab. 3. Open the General Security menu. 4. In the Username field, enter the name to...
Software and firmware updates HP regularly updates features that are available in the product firmware. To take advantage of the most current features, update the product firmware. Download the most recent firmware update file from the Web: In the US, go to www.hp.com/support/ojcolorMFPX585 . Click ...
9 Solve general problems ● Restore factory-set defaults ● Control panel help system ● A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel ● Product does not pick up paper or misfeeds ● Clear jams ● Improve print quality ● Improve copy image quality ● Improve...
Restore factory-set defaults 1. From the Home screen on the product control panel, scroll to and touch the Administration button. 2. Open the following menus: ● General Settings ● Restore Factory Settings 3. A verification message advises that completing the reset function might result in loss of da...
Control panel help system The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the upper-right corner of the screen. For some screens, the Help opens to a global menu where you can search for specific topics. You can browse th...
A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel Cartridge is low : The product indicates when an ink cartridge level is low. Actual ink cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer ...
Order supplies Order supplies and paper www.hp.com/go/suresupply Order through service or support providers Contact an HP-authorized service or support provider. Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter the product IP address or host ...
Product does not pick up paper or misfeeds ● The product does not pick up paper ● The product picks up multiple sheets of paper ● The document feeder jams, skews, or picks up multiple sheets of paper The product does not pick up paper If the product does not pick up paper from the tray, try these so...
Clear jams Auto-navigation for clearing jams The auto-navigation feature assists you in clearing jams by providing step-by-step instructions on the control panel. When you complete a step, the product displays instructions for the next step until you have completed all steps in the procedure. Experi...
Clear jams in the output bin 1. Look for jammed paper in the output bin area. caps lock shift A S D F G H J K L Z X C V B N M @ alt alt shift enter , . ? / : ; “ ‘ 2. Remove any visible media. NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing. caps lock shif...
Clear jams in the left door 1. Open the left door. 2. Gently remove any visible paper from the rollers and delivery area. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Do not use sharp objects to remove fragments. 3. Close the left door. ENWW Clear ja...
Clear jams in the ink collection unit area 1. Open the left door. 2. If you can see the trailing edge of the sheet, remove the sheet from the product. 3. If the paper is not visible or accessible, remove the ink collection unit by pulling it out with both hands. Set the unit aside, upright, on a pie...
Clear jams in Tray 2 1. Open Tray 2 by pulling it out and releasing the latch at the rear left of the tray. 2. Remove the jammed sheet by pulling it to the right and then out of the product. 3. Close Tray 2. NOTE: To close the tray, push in the middle or with even pressure on both sides. Avoid pushi...
Clear jams in optional Tray 3 1. Open Tray 3. 3 2. Remove the jammed sheet by pulling it to the right and then out of the product. 3 120 Chapter 9 Solve general problems ENWW
Clear jams in the document feeder 1. Lift the latch to release the document-feeder cover. 2. Open the document-feeder cover. 122 Chapter 9 Solve general problems ENWW
Improve print quality If the product is having print-quality problems, try the following solutions in the order presented to resolve the issue. If the product is having scan, fax, or copy quality problems, try the following solutions and also see “Improve scan quality,” “Improve fax quality,” or “Im...
Check the paper type setting (Mac OS X) 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Finishing menu. 4. Select a type from t...
2. Open the scanner lid. 3. Clean the scanner glass, the document feeder strips, and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any p...
2. Examine the metal connector of the ink cartridge. CAUTION: Do not touch the metal connector on the edge of the cartridge. Fingerprints on the metal connector can cause print-quality problems. C 980 3. If you see any scratches, or other damage on the metal connector, replace the ink cartridge. 4. ...
● Place the product on a sturdy, level surface. ● Remove anything that is blocking the vents on the product. The product requires good air flow on all sides, including the top. ● Protect the product from airborne debris, dust, steam, grease, or other elements that can leave residue inside the produc...
6. Click the Print in Grayscale option to print a color document in black and shades of gray. Use this option to print color documents for photocopying or faxing. 7. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job. Try a ...
Improve copy image quality If the product is having copy quality problems, try the following solutions in the order presented to resolve the issue. ● Check the scanner glass for dirt and smudges ● Calibrate the scanner ● Check the paper settings ● Check the image-adjustment settings ● Optimize copy ...
2. Open the scanner lid. 3. Clean the scanner glass, the document feeder strips, and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any p...
3. Touch the Next button to start the calibration process. Follow the on-screen prompts. 4. Wait while the product calibrates, and then try copying again. Check the paper settings Follow these steps if copied pages have smears, fuzzy or dark print, curled paper, scattered dots of toner, loose toner,...
Improve scan image quality ● Check the scanner glass for dirt and smudges ● Check the scan/send settings from the product control panel ● Clean the pickup rollers and separation pad in the document feeder Try these few simple steps first: ● Use the flatbed scanner rather than the document feeder. ● ...
2. Open the scanner lid. 3. Clean the scanner glass, the document feeder strips, and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any p...
● Save to USB ● Scan to SharePoint® 2. Touch the More Options button, and then touch the Optimize Text/Picture button. 3. Select one of the predefined options, or touch the Manually adjust button, and then adjust the slider in the Optimize For area. Touch the OK button. 4. Touch the Start button. NO...
Improve fax image quality ● Check the scanner glass for dirt and smudges ● Check the send-fax resolution settings ● Check the image-adjustment settings ● Optimize fax quality for text or pictures ● Check the error-correction settings ● Send to a different fax machine ● Clean the pickup rollers and s...
2. Open the scanner lid. 3. Clean the scanner glass, the document feeder strips, and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any p...
Send to a different fax machine Try sending the fax to a different fax machine. If the fax quality is better, the problem is related to the initial recipient's fax machine settings or supplies status. Clean the pickup rollers and separation pad in the document feeder 1. Lift the document-feeder latc...
3. Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint-free cloth moistened with warm water. NOTE: Lift up the roller assembly so you can clean the second roller. 4. Close the document-feeder cover. Check the fit-to-page setting I...
Solve wired network problems Check the following items to verify that the product is communicating with the network. Before beginning, print a configuration page from the product control panel and locate the product IP address that is listed on this page. ● Poor physical connection ● The computer is...
a. Open a command-line prompt on your computer. For Windows, click Start , click Run , type cmd , and then press Enter . b. Type ping followed by the IP address for your product. For Mac OS X, open the Network Utility, and then supply the IP address in the correct field in the Ping pane. c. If the w...
Solve fax problems ● Checklist for solving fax problems ● General fax problems Checklist for solving fax problems Use the following checklist to help identify the cause of any fax-related problems you encounter: ● Are you using the fax cable supplied with the fax accessory? This fax accessory has be...
General fax problems The following are some common fax problems. The fax failed to send JBIG is enabled, and the receiving fax machine does not have JBIG capability. Turn off the JBIG setting. An Out of Memory status message displays on the product control panel The product storage disk is full. Del...
Index A accessories ordering 22 address books, email recipient lists 67 recipient lists, creating 51 AirPrint 40 B bin, output jams, clearing 111 bins, output locating 5 Bonjour identifying 87 both sides, copying 46 both sides, copying manually duplex, manual 46 browser requirements HP embedded Web ...
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