HP X476dw - Manuals

1 Product basics ● Product overview ● Environmental features ● Accessibility features ● Product views ENWW 1

Product overview HP Officejet Pro X476 MFP Series models Officejet Pro X476dn models CN460A Paper handling: ● Tray 1 (50-sheet capacity for 75 GSM or20 lb. Bond paper) ● Tray 2 (500-sheet capacity for 75 GSM or20 lb. Bond paper) ● Optional Tray 3 (500- sheet capacity for75 GSM or 20 lb. Bond paper) ...

HP Officejet Pro X576 MFP Series models Officejet Pro X576dw models CN462A Paper handling: ● Tray 1 (50-sheet capacity for 75 GSM or20 lb. Bond paper) ● Tray 2 (500-sheet capacity for 75 GSM or20 lb. Bond paper) ● Optional Tray 3 (500- sheet capacity for75 GSM or 20 lb. Bond paper) ● ADF Feeder Tray...

Copies multiple pages persheet Save paper by copying two pages of an original document side-by-side on one sheet ofpaper. Recycling Reduce waste by using recycled paper. Recycle ink cartridges by using the HP Planet Partners return process. Energy savings Sleep modes and timer options enable this pr...

Product views Front view 10 11 1 8 9 7 2 3 4 5 6 1 Document feeder cover, provides access for clearing jams 2 Document feeder input tray 3 Document feeder input tray extension 4 Document feeder output bin 5 Output bin extension 6 Output bin 7 Tray 2 - Main paper tray 8 On/Off button 9 Ink cartridge ...

Back view 4 5 6 3 1 2 1 Left door (access for clearing jams) 2 Tray 1 (Multi-purpose tray) 3 Power connection 4 Hi-Speed USB 2.0 ports 5 Ethernet port 6 Fax line port 6 Chapter 1 Product basics ENWW

Interface ports 1 2 3 4 1 Fax line port 2 Ethernet port 3 USB Host port accepts USB storage devices for Scan-to-USB and Plug and Print. NOTE: A USB Host port is also located on the front of the product behind the control panel. 4 USB Device port accepts a USB cable from a PC (alternative to Network ...

Serial number and model number location Open the ink cartridge door to view the serial number and product model number label. 8 Chapter 1 Product basics ENWW

Control panel layout Jan 00 00 00:00a 1 Display and touch screen area 2 Help button: provides access to the product help system 3 Right arrow button: moves the cursor to the right or moves the display image to the next screen NOTE: This button illuminates only when the current screen can use this fe...

Buttons on the Home screen The Home screen provides access to the product features, and it indicates the product status. NOTE: Depending on the product configuration, the features on the Home screen can vary. The layout might also be reversed for some languages. Jan 00 00 00:00a 1 Web Services butto...

Control panel help system The product has a built-in Help system that explains how to use each screen. To open the Helpsystem, press the Help button in the upper-right corner of the control panel. For some screens, the Help opens to a global menu where you can search for specific topics. Youcan brow...

2 Control panel menus ● Copy menu ● Fax menus ● Scan menus ● Apps ● Plug and Print ● Setup Menu Copy menu To access these features, touch the Copy button, from the Control Panel. NOTE: Settings that you change with this menu expire 2 minutes after the last copy completes. Menu item Sub-menu item Sub...

Fax menus To open these menus, touch the Fax button. Menu item Sub-menu item Sub-menu item Description Settings Resolution Standard Fine * Very Fine Photo Sets the resolution for sentdocuments. Higher resolutionimages have more dots per inch(dpi), so they show more detail.Lower resolution images hav...

Scan menus To open these menus, touch the Scan button. Menu item Sub-menu item Sub-menu item Description Computer Scans to a computer that is onthe same network or connectedto the product Memory Device Scans to a USB drive connectedto the product. Network Folder Scans to a folder or directory onthe ...

Menu item Sub-menu item Sub-menu item Description Paper Size Automatic * Letter (8.5 x 11in.) Legal (8.5 x 14in.) 4x6 5x7 Specifies the size of the page touse for the scanned file. Thedefault page size will varydepending on your country. Set as New Defaults Saves any changes you havemade to this men...

Fax Setup menu In the following table, items that have an asterisk (*) indicate the factory default setting. Menu item Sub-menu item Sub-menu item Description Speed-Dial Setup Add/Edit Speed-Dial Group Speed-Dial Delete Speed-Dial Print Speed-Dial Configures stored individual and group contact fax i...

Network Setup menu In the following table, items that have an asterisk (*) indicate the factory default setting. NOTE: Wireless menu options are only available on products that support wireless connectivity. For more information, refer to the Product Basics chapter of this user guide. Menu item Sub-...

HP Digital Solutions Setup menu In the following table, items that have an asterisk (*) indicate the factory default setting. Menu item Sub-menu item Description Digital Solution SetupWizard Guides you through the steps to set up HP Digital Solutions Device Setup menu In the following table, items t...

Tools menu Use the Tools menu to improve the product's print quality and view estimated ink levels. Menu item Description Display Estimated InkLevels Displays a graph of how much ink has been consumed for each cartridge. Clean Printhead Use this feature to clean, adjust, and align the printheads. Fo...

Print Reports menu Use the Print Reports menu to print reports that provide information about the product. Menu item Sub-menu item Description Printer Status Report Prints current product information, cartridge status, and moreassistance. Print Quality Report Prints a quality test that will help you...

3 Connect the product ● Connect the product using a USB cable ● Connect the product to a network ● Install the product on a wireless network (wireless models only) Connect the product using a USB cable This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends usinga cab...

Connect the product to a network Supported network protocols To connect a networking-equipped product to a network, you need a network that uses one or moreof the following protocols. ● TCP/IP (IPv4 or IPv6) NOTE: While this product can be used over IPv6 networks, a product software installation fro...

3. Find the IP address on the network configuration report. Printer Status Report [ [ [ [ [ [ [ [ [ [ Install the software 1. Quit all programs on the computer. 2. Install the software from the CD. 3. Follow the onscreen instructions. 4. When prompted, select the Wired Network - Connect the printer ...

Link speed and duplex settings NOTE: This information applies only to Ethernet (wired) networks. It does not apply to wireless networks. The link speed and communication mode of the print server must match the network hub. For mostsituations, leave the product in automatic mode. Incorrect changes to...

Install the product on a wireless network (wirelessmodels only) Before installing the product software, make sure the product is not connected to the network using aehternet cable. If your wireless router does not support Wi-Fi Protected Setup (WPS), obtain the wireless routernetwork settings from y...

Install the software for a wireless product currently on the network If the product already has an IP address on a wireless network and you want to install productsoftware on a computer, complete the following steps. 1. From the product control panel, print a configuration page to obtain the product...

4 Use the product with Windows ● Supported operating systems and printer drivers for Windows ● Select the correct printer driver for Windows ● Change print job settings for Windows ● Remove the printer driver from Windows ● Supported utilities for Windows Supported operating systems and printer driv...

HP Universal Print Driver (UPD) The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access tovirtually any HP Officejet product, from any location, without downloading separate drivers. It is builton proven HP print driver technology and has been tested thorough...

settings anywhere else in the printing software, but will be applied if no conflicting command issent with a print job. You can change most of the print settings here. ● Default printer driver settings : The default printer driver settings determine the settings used in all print jobs, unless settin...

Remove the printer driver from Windows Windows XP 1. Click Start , Control Panel , and then Add or Remove Programs . 2. Find and select the product from the list. 3. Click the Change/Remove button to remove the software. Windows Vista 1. Click Start , Control Panel , and then Programs and Features ....

5 Use the product with Mac ● Supported operating systems and printer drivers for Mac ● Software for Mac computers ● Priority for print settings for Mac ● Change printer-driver settings for Mac ● Remove the printer driver from Mac operating systems ● Supported utilities for Mac ● Fax with Mac ● Scan ...

Priority for print settings for Mac Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box : Click Page Setup or a similar command on the File menu of the p...

Remove the printer driver from Mac operating systems You must have administrator rights to remove the software. 1. Open System Preferences . 2. Select Print & Scan . 3. Highlight the product. 4. Click the minus (-) symbol to delete the print queue. Supported utilities for Mac HP Embedded Web Ser...

6. In the Fax Information area, enter the fax number of one or more recipients. Other Fax Options may also be available, including Preview , Color or Black & White , Layout , Paper Handling , and Scheduler settings. NOTE: If you need to include a dialing prefix, enter it in the Dialing Prefix fi...

Scan using Apple Preview 1. Click the Apple Preview icon in the dock, or open Preview from the Applications folder. 2. From the Preview File menu, select the Import from Scanner option. NOTE: If your product connects to a network, select the Include Networked Devices option, and then select the Impo...

6 Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size in Windows ● Supported paper sizes ● Supported paper types and tray capacity ● Load paper trays ● Configure trays Understand paper use HP Officejet inks for business are specifically developed...

Media type Do Do not Envelopes ● Store envelopes flat. ● Use envelopes where the seamextends all the way to the cornerof the envelope. ● Do not use envelopes that arewrinkled, nicked, stuck together, orotherwise damaged. ● Do not use envelopes that haveclasps, snaps, windows, or coatedlinings. Label...

Table 6-4 Supported photo media (continued) Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplexprinting JapanesePostcard (100 x 148 mm) (3.9 x 5.8 inches) Custom Minimum: (3 to 5 inches) Maximum: (8.5 to 14 inches) Width: (3 to 8.5inches) Length: (5 to 14inches) Width: (4 to 8.5inches) Length: (8....

Load paper trays Load Tray 1 (multi-purpose tray on left side of the product) 1. Open Tray 1. 2. Pull out the extension tray. 3. Extend the paper guides fullyand then load the paper stack into Tray 1. Adjust the paper guides to the size of the paper. NOTE: Place the paper into Tray 1 with the side t...

Load Tray 2 or optional Tray 3 1. Pull the tray out of the product. 2. Slide open the paper length and width guides. 3. Place the paper in the tray and make sure that it is flat at all four corners. Slide the side paper width guides so that they align with the paper-size marking in the bottom of the...

4. Push down on the paper to make sure that the paper stack is below the paper limit tabs on the side of the tray. 5. Slide the tray into the product. Load the document feeder The document feeder holds up to 50 sheets of 75 g/m 2 (20 lb bond) paper. CAUTION: To prevent damage to the product, do not ...

1. Insert the originals into the document feeder face-up. 2. Adjust the guides until they are snug against the paper. Configure trays By default, the product pulls paper from Tray 2. If Tray 2 is empty, the product pulls paper from Tray1, or Tray 3 if it is installed. Configuring a tray on this prod...

7 Ink cartridges The information contained herein is subject to change without notice. For the latest User Guideinformation go to www.hp.com/support . ● Ink cartridge information ● Supplies views ● Manage ink cartridges ● Replacement instructions ● Solve issues with supplies Ink cartridge informatio...

Supplies views Ink cartridge view 1 1 Metal connector and ink nozzle. Do not touch. Fingerprints may cause supply error messages. Dust may also causesupply error messages; do not leave ink cartridges outside the product for prolonged periods of time. Manage ink cartridges Correctly using, storing, a...

Modify the Low on Ink Warning Level settings from the control panel You can enable or disable the default settings at any time, and you do not have to re-enable themwhen you install a new ink cartridge. 1. From the Home screen on the control panel, touch the Setup button. 2. Touch the Device Setup m...

Your ink cartridge might not be a genuine HP ink cartridge if you notice the following: ● The supplies status page indicates that a used or counterfeit supply is installed. ● You are experiencing a high number of problems with the ink cartridge. ● The cartridge does not look like it usually does (fo...

6. Insert the new ink cartridge into the product. 7. Close the ink cartridge door. 8. Place the old ink cartridge in the box and refer to HP's recycling instructions at http://wwww.hp.com/recycle . Solve issues with supplies Check the ink cartridges If you are experiencing print quality problems, se...

quality. If you are using a refilled or remanufactured ink cartridge and are not satisfied with the printquality, replace the cartridge with a genuine HP cartridge. NOTE: If you replace a non-HP ink cartridge with a genuine HP ink cartridge, the printhead may still contain non-HP ink until the print...

Interpret control panel messages for supplies Use SETUP cartridges Description The SETUP cartridges have been removed before the product has completed initialization. Recommended action Use the SETUP cartridges that came with your product for product initialization. Do not use SETUP cartridges Descr...

Recommended action No action necessary. Incompatible <color> Description You have installed an ink cartridge that is intended for use in a different HP product model. Theproduct will NOT function with this print cartridge installed. Recommended action Install the correct ink cartridge for this...

8 Print ● Print tasks (Windows) ● Print tasks (Mac) ● Additional print tasks (Windows) ● Additional print tasks (Mac OS X) ● Use HP ePrint ● Use the HP ePrint Mobile Driver ● AirPrint ● Connect the printer with HP Wireless Direct ● Plug and Print USB Drive printing Print tasks (Windows) The methods ...

Get help for any printing option with Windows 1. Click the Help button to open the online Help. 74 Chapter 8 Print ENWW

Change the number of print copies with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then select the number of copies. Save custom print settings for reuse with Windows Use a printing shortcut with Windows 1. On the File menu in the software program, c...

3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the printer driver. Create printing shortcuts 1. On the File menu in the software program, click Print . 76 Chap...

5. Select the print options for the new shortcut. 6. Click the Save As button. 7. Type a name for the shortcut, and click the OK button. Improve print quality with Windows Select the page size with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then cli...

3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop-down list. Select a custom page size with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Click ...

Print multiple pages per sheet with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. ENWW Print tasks (Windows) 81

4. Select the number of pages per sheet from the Pages per sheet drop-down list. 5. Select the correct Print page borders , Page order , and Orientation options. Select page orientation with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the ...

Create a printing preset 1. On the File menu, click the Print option. 2. Select the product from the printer list. 3. Select the print settings that you want to save for reuse. 4. In the Presets menu, click the Save As... option, and type a name for the preset. 5. Click the OK button. Use printing p...

4. From the Pages per Sheet menu, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. In the Layout Direction area, select the order and placement of the pages on the sheet. 6. From the Borders menu, select the type of border to print around each page on the sh...

5. Expand the list of Type is: options. 6. Expand the category of paper types that best describes your paper. NOTE: Labels are in the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button. Print the first or last page on different paper with Windows...

7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page. 8. Click the OK button. Scale a document to fit page size with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then c...

3. Click the Effects tab. 4. Select the Print document on option, and then select a size from the drop-down list. Add a watermark to a document with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click...

Create a booklet with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. ENWW Additional print tasks (Windows) 93

4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, click the Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet . Additional print tasks (Mac OS X) Cancel a print job with Mac 1. If the print job is currently...

NOTE: The product must be connected to a wired or wireless network and have Internet access to use HP ePrint. 1. To use HP ePrint, you must first enable HP Web Services. a. From the Home screen on the product control panel, touch the Web Services button. b. Touch the Enable Web Services button. 2. F...

Go to www.hp.com/go/eprintmobiledriver for drivers and information. Supported operating systems ● Windows® XP (32-bit, SP 2 or greater) NOTE: Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best-effort support for the discontinued XP operating system. ●...

Connect the printer with HP Wireless Direct Connect a computer, smart phone, tablet, or other Wi-Fi capable device directly to your HP printerwith HP Wireless Direct. With an HP Wireless Direct connection you can print wirelessly, without arouter, from your Wi-Fi capable devices. ● HP printing softw...

Connect and print from a WiFi capable computer over a wireless routerand Wireless Direct 1. Setup and install your printer over a wireless router. Make sure you can successfully print overyour wireless router before proceeding. 2. Turn on your printer’s Wireless Direct connection. ● Press (X476 Seri...

● Open the Wireless Direct menu. ● Select On to enable Wireless Direct connections or select On With Security to enable secure, Wireless Direct connections to the printer. 2. Turn on your computer’s Wi-Fi capability. 3. From your computer, search for and connect to the Wireless Direct name for your ...

9 Color ● Adjust color ● Use the HP EasyColor option ● Match colors to your computer screen ● Print fade- and water-resistant prints Adjust color Manage color by changing the settings on the Color (Windows) and Color Options tab (Mac) in the printer driver. Change the color theme for a print job 1. ...

● Photo (Adobe RGB 1998) : Use this theme with printing digital photos that use the AdobeRGB color space rather than sRGB. Turn off color management in the softwareprogram when using this theme. ● None : No color theme is used. Change the color options Change the color options settings for the curre...

NOTE: Changing color settings manually can impact output. HP recommends that only color graphics experts change these settings. 6. Click OK so save your adjustments and close the window, or click Reset to return the settings to the factory defaults (Windows). 7. Click the Print in Grayscale option (...

If you are using the HP Postscript printer driver for Mac, HP EasyColor technology scans all documents and automatically adjusts all photographic images with the same improved photographicresults. In the following example, the images on the left were created without using the HP EasyColor option. Th...

Use copy functions Copy 1. Load the document onto the scanner glass or into the document feeder. CAUTION: When using the document feeder, ensure there are no staples in your document. CAUTION: When performing a copy, ensure the scan lid is closed. 2. From the Home screen, touch the Copy button. 3. T...

3. Touch the arrows to change the number of copies, or touch the existing number and type thenumber of copies. 4. Touch the Black or Color button to start copying. Copy a multiple-page original 1. Insert the originals into the document feeder face-up. 2. Adjust the guides until they are snug against...

Copy identification cards Use the ID Copy feature to copy both sides of identification cards, or other small-size documents, onto the same side of one sheet of paper. The product prompts you to copy the first side and then toplace the second side on a different area of the scanner glass and copy aga...

Collate a copy job 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Settings button, and then touch the Collate button to select. 4. Touch the Black or Color button to start copying. Copy settings Check the scanner ...

3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do n...

2. Place one page of the original document face down in the upper left corner of the scanner glass. 3. From the Home screen, touch the Copy button. 4. Touch the Settings button, and then scroll to and touch the Tray Selection button. 5. From the list of paper sizes, touch the name of the paper size ...

Use scan functions Use the product to scan a document from the scanner glass or document feeder. CAUTION: When using the document feeder, ensure there are no staples in your document. CAUTION: For best scan quality, close scanner lid before you turn on the printer. This will allow the scanner to cal...

● Select the folder for your HP printer. ● Select HP Scan . 3. Select a scan shortcut. Make changes to the scan settings, if needed. 4. To start the scan, click Scan . Mac OS X 1. Load your original print-side down on the left–rear corner of the glass or print-side up in the ADF. 2. Double-click the...

From the Windows control panel, in the Cameras and Scanner folder (located inside the Hardware and Sound folder for Windows Vista and Windows 7), double-click the product icon. This opens the standard Microsoft WIA Wizard, which enables you to scan to a file. Scan by using optical character recognit...

Resolution and color guidelines The following table describes the recommended resolution and color settings for different types ofscan jobs. NOTE: The default resolution setting is approximately 600 dpi for flatbed scanning and approximately 300 dpi for ADF scanning. Intended use Recommended resolut...

Scan quality Over time, specks of debris might collect on the scanner glass and white plastic backing, which canaffect performance. Use the following procedure to clean the scanner glass and white plastic backing. 1. Use the power switch to turn off the product, and then unplug the power cord from t...

Scan a photo to USB 1. Place the photo on the scanner glass, picture-side down at the upper left corner of the glass,and close the scanner lid. 2. Insert a USB storage device into the port on the front or back of the product. 3. From the Home screen, touch the Scan button. 4. Touch the Scan to USB D...

12 Fax ● Set up fax ● Use the phone book ● Set fax settings ● Use fax ● Solve fax problems ● Regulatory information and warranties Set up fax Install and connect the hardware Connect fax to a telephone line ▲ Connect the telephone cable to the line port on the product and to the telephone jack on th...

5. Select the 12-hour clock or 24-hour clock. 6. Use the keypad to enter the current time, and then touch the OK button. 7. Select the date format. 8. Use the keypad to enter the current date, and then touch the OK button. 9. From the Fax Setup menu, touch the Basic Fax Setup menu, and then touch th...

Use speed dials Create and edit speed-dial entries 1. From the product's Home screen, touch the Fax button. Jan 00 00 00:00a 2. Touch the Speed-Dial Setup menu. 3. Touch the Add/Edit Speed-Dial button. 4. Touch an unassigned number from the list. 5. When prompted, use the keypad to enter a number fo...

Manage group-dial entries Create and edit group-dial entries 1. Create an individual entry for each fax number that you want in the group. a. From the Home screen, touch the Fax button. b. Touch the Speed-Dial Setup menu. c. Touch the Add/Edit Speed-Dial button. d. Touch an unassigned number from th...

The default setting is Off . You might want to turn this setting on and enter a prefix if, for example, you have to dial a number such as 9 to get a telephone line outside of your company telephone system.While this setting is active, you can dial a fax number without the dial prefix by using manual...

Set the redial-on-no-answer option If this option is on, the product redials automatically if the receiving machine does not answer. Thefactory-set default for the redial-on-no-answer option is Off . 1. From the Home screen, touch the Setup button. 2. Touch the Fax Setup menu. 3. Touch the Advanced ...

● Very Fine : This setting is best used for documents that mix text and images. The transmission time is slower than the Fine setting. ● Photo : This setting is best for documents that contain images. The factory-set default resolution setting is Fine . Set the default resolution setting 1. From the...

NOTE: Make sure that the default paper size setting matches the size of the paper in the tray. 1. From the Home screen, touch the Setup button. 2. Touch the Fax Setup menu. 3. Touch the Advanced Fax Setup menu. 4. Touch the Automatic Reduction button, and then touch the On button. Set the fax sounds...

Use fax Fax software Supported fax programs The PC fax program that came with the product is the only PC fax program that works with theproduct. To continue to use a PC fax program previously installed on the computer, use the modemthat is already connected to the computer; it will not function thro...

DSL A digital subscriber line (DSL) uses digital technology over standard copper telephone wires. Thisproduct is not directly compatible with those digital signals. However, if the configuration is specifiedduring DSL setup, the signal can be separated so that some of the bandwidth is used to transm...

Fax memory Fax memory contents are retained when there is a loss of power The product's NEND memory protects against data loss when a power failure occurs. NAND RAMcan maintain its data for years without power applied. Delete faxes from memory Use this procedure if you are concerned that someone els...

5. The product scans the first page. If the document has multiple pages, load the next page and touch the Yes button. Continue this process until you have scanned all the pages. 6. When you have scanned the last page, touch the No button at the prompt. The product sends the fax. Fax from the documen...

Use speed dials and group-dial entries 1. Load the document into the document feeder or onto the scanner glass. 2. From the Home screen, touch the Fax button. 3. On the keypad, touch the Speed-Dial icon. 4. Touch the name of the individual or group entry that you want to use. 5. Touch the Start Blac...

Send a standard fax from the computer You can send a document on your computer as a fax, without printing a copy and faxing it from theprinter. NOTE: Faxes sent from your computer by this method use the printer’s fax connection, not your Internet connection or computer modem. Therefore, make sure th...

Send a fax by dialing from a telephone connected to the fax line Occasionally, you might want to dial a fax number from a telephone that is connected to the same lineas the product. For example, if you are sending a fax to a person whose device is in the manualreceive mode, you can precede the fax w...

1. Load the document into the document feeder. 2. From the Home screen, touch the Fax button. 3. Touch the Fax Methods button. 4. Touch the Send Fax Later button. 5. Use the keypad to enter the time of day to send the fax. Touch the OK button. 6. Use the keypad to enter the date to send the fax. Tou...

3. When you hear the dial tone, enter the number by using the keypad on the printer control panel. 4. Follow any prompts that might occur. TIP: If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial, when prompted to enter your PIN, touch Speed Dial t...

Receive a fax Print a fax The product stores about 2MB of memory. This is ~100 black and white A4 pages at FINE resolution. These faxes are stored continuously. Reprinting them does not clear them from the memory. Reprint a fax 1. From the Home screen, touch the Setup button. 2. Touch the Fax Setup ...

Solve fax problems Fax troubleshooting checklist ● Several possible fixes are available. After each recommended action, retry faxing to see if theproblem is resolved. ● For best results during fax problem solving, make sure the line from the product is pluggeddirectly into the wall phone port. Disco...

Fax error messages Alert and warning messages appear temporarily and might require you to acknowledge the messageby touching the OK button to resume or by touching the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the al...

Fax logs and reports Use the following instructions to print fax logs and reports: Print individual fax reports 1. From the Home screen, touch the Setup button, and then touch the Print Reports menu. Jan 00 00 00:00a 2. Touch the Fax Reports menu. 3. Touch the name of the report that you want to pri...

3. Touch the Fax Setup button. 4. Touch the Advanced Setup button. 5. Touch the Fax Error Report button, and then touch the printing option that you want to use. Change error correction and fax speed Set the fax-error-correction mode Usually, the product monitors the signals on the telephone line wh...

● Faxes can be received, but not sent ● Unable to use fax functions from the control panel ● Unable to use speed dials ● Unable to use group dials ● Receive a recorded error message from the phone company when trying to send a fax ● Unable to send a fax when a phone is connected to the product An er...

NOTE: To send a fax without a prefix, when the Dial Prefix option is turned on, send the fax manually. ● Send a fax to an international number a. If a prefix is required, manually dial the telephone number with the prefix. b. Enter the country/region code before dialing the phone number. c. Wait for...

Solve problems receiving faxes ● The fax does not respond ● An error message displays on the control panel ● A fax is received but does not print ● Sender receives a busy signal ● No dial tone ● Cannot send or receive a fax on a PBX line The fax does not respond Voice mail is available on the fax li...

NOTE: Turning off the Error Correction Mode feature can reduce image quality. a. From the Home screen, touch the Setup button. b. Open the Fax Setup menu. c. Open the Advanced Fax Setup menu. d. Open the Error Correction Mode menu. e. Select the Off setting. ● Print the Fax Activity Log report from ...

Sender receives a busy signal A handset is connected to the product ● Make sure the phone is hung up. ● Change the Answer Mode option to match the product setup. a. From the Home screen, touch the Setup button. b. Open the Fax Setup menu. c. Open the Basic Fax Setup menu. d. Open the Auto Answer men...

Solve general fax problems ● Faxes are sending slowly ● Fax quality is poor ● Fax cuts off or prints on two pages Faxes are sending slowly The product is experiencing poor phone line quality. ● Retry sending the fax when the line conditions have improved. ● Check with the phone service provider that...

Fax quality is poor Fax is blurry or light. ● Increase fax resolution when sending faxes. Resolution does not affect received faxes. a. From the home screen, touch the Fax button. b. Touch the Settings menu. c. Open the Resolution menu. d. Select the correct setting. NOTE: Increasing resolution slow...

13 Manage and maintain ● Print information pages ● Use the HP Embedded Web Server ● Use HP Web Jetadmin software ● Product security features ● Economy settings ● Clean the product ● Product updates Print information pages Information pages reside within the product memory. These pages help diagnose ...

Menu Item Sub Menu Item Description Network ConfigurationPage Displays status for: ● Network hardware configuration ● Enabled features ● TCP/IP and SNMP information ● Network statistics ● Wireless network configuration (wireless models only) Event Log Prints a log of errors and other events during p...

Network tab Use the Network tab to configure and secure network settings for the product when it is connected to an IP-based network. This tab does not display if the product is connected to other types of networks. Tools Tab Product Information ● Printer Information : Find basic device information ...

imaging environment — ultimately increasing business productivity by helping you save time, controlcosts, and protect your investment. HP Web Jetadmin updates are periodically made available to provide support for specific productfeatures. Visit www.hp.com/go/webjetadmin and click the Self Help and ...

● SNMP disable/enable : SNMP (Simple Network Management Protocol) is used by network management applications for product management. This product supports the SNMPv1 protocolon IP networks. This product allows the ability to enable/disable SNMPv1. ● WINS disable/enable : If you have a Dynamic Host C...

Economy settings Print with General Office mode General Office print mode uses less ink, which might extend the life of the cartridge. 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab...

Schedule On/Off 1. From the Home screen, touch the Setup button. 2. Open the following menus: ● Device Setup ● Power Handling ● Schedule On/Off 3. Enable Schedule On or Schedule Off and set the times for those events to take affect. Clean the product Clean the printhead During the printing process, ...

3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has beenmoistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do no...

2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt. 3. Close the document feeder cover. Clean the touch screen Clean the touch screen whenever it is necessary to remove fingerprints or dust. Wipe the touchscreen gently with a clean, water-dampened, lint...

14 Solve problems ● Customer support ● Problem-solving checklist ● Restore the factory-set defaults ● Paper feeds incorrectly or becomes jammed ● Clear jams ● Improve print quality ● The product does not print or it prints slowly ● Solve Plug and Print USB Drive printing problems ● Solve product con...

Restore the factory-set defaults CAUTION: Restoring the factory-set defaults returns all of the product and network settings to the factory defaults, and it also clears the fax header name, phone number, and any stored faxes in theproduct memory. This procedure also clears the fax phone book, and de...

Paper feeds incorrectly or becomes jammed ● The product does not pick up paper ● The product picks up multiple sheets of paper ● Prevent paper jams The product does not pick up paper If the product does not pick up paper from the tray, try these solutions. 1. Open the product and remove any jammed s...

4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray,straighten the stack, and then return some of the paper to the tray. 5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust theguides so they are touching the pap...

Clear jams from the document feeder 1. Turn the product off. 2. Open the document feeder cover. 3. Lift the document feeder roller assembly, and gently pull the jammed paper out. ENWW Clear jams 191

Clear jams in Tray 2 1. Open Tray 2 by pulling it out and releasing the latch at the rear left of the tray. 2. Remove the jammed sheet by pulling it to the right and then out of the product. 3. Close Tray 2. NOTE: To close the tray, push in the middle or with even pressure on both sides. Avoid pushi...

Clear jams in optional Tray 3 1. Open Tray 3. 2. Remove the jammed sheet by pulling it to the right and then out of the product. ENWW Clear jams 197

3. If the jam cannot be cleared at the tray, try clearing the jam from the Tray 3 left door. 4. Close Tray 3. NOTE: To close the tray, push in the middle or with even pressure on both sides. Avoid pushing on one side only. Clear jams in the left door 1. Open the left door. 198 Chapter 14 Solve probl...

Clear jams in the output bin 1. Look for jammed paper in the output bin area. 2. Remove any visible media. NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing. 3. Open and then close the left door to clear the message. 200 Chapter 14 Solve problems ENWW

Clear jams in the duplexer 1. Open the left door. 2. If you can see the trailing edge of the sheet, remove the sheet from the product. 3. If the paper is not visible or accessible, remove the duplexer by pulling it out with both hands. Set the duplexer aside, upright, on a piece of paper to prevent ...

6. Reinstall the duplexer. 7. Close the left door. Improve print quality You can prevent most print-quality problems by following these guidelines. ● Use the correct paper type setting in the printer driver ● Adjust color ● Use paper that meets HP specifications ● Check the ink cartridges ● Clean in...

Use the correct paper type setting in the printer driver Check the paper type setting if you are having any of the following problems: ● Ink is smearing on the printed pages. ● Repeated marks occur on the printed pages. ● Printed pages are curled. ● Printed pages have small unprinted areas. Change t...

Use paper that meets HP specifications Use different paper if you are having any of the following problems: ● The printing is too light or seems faded in areas. ● Specks of ink are on the printed pages. ● Ink is smearing on the printed pages. ● Printed characters seem misformed. ● Printed pages are ...

Section Ink cartridge 3 Magenta 4 Yellow ● If dots or streaks appear in one or more groups, clean the printhead. If this does not solve theproblem, contact HP. ● If streaks appear in multiple color bands, see if the problem still persists by performing anadditional print head cleaning, and then cont...

HP UPD PCL 5 ● Recommended for general office printing in Windows environments ● Compatible with previous PCL versions and older HP Inkjet products ● The best choice for printing from third-party or custom software programs ● The best choice when operating with mixed environments, which require thep...

1. Use the power switch to turn off the product, and then unplug the power cord from the electricalsocket. 2. Open the scanner lid. 3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has beenmoistened with nonabrasive glass cleaner. CAUTION: Do not use abrasive...

3. Make sure the cables are all connected correctly. If the product is connected to a network, checkthe following items: ◦ Check the light next to the network connection on the product. If the network is active, thelight is green. ◦ Make sure that you are using a network cable and not a phone cord t...

Solve product connectivity problems Solve USB direct-connect problems If you have connected the product directly to a computer, check the USB cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 5 m (16.4 ft). Try using a shorter ...

3. If you installed the product using a Microsoft standard TCP/IP port, use the hostname instead ofthe IP address. If you installed the product using the CD installer, or downloaded the fully-featured installer fromthe HP's web site, you can view or change the product IP address using the following ...

Solve wireless network problems ● Wireless connectivity checklist ● The control panel displays the message: The wireless feature on this product has been turnedoff ● The product does not print after the wireless configuration completes ● The product does not print, and the computer has a third-party...

The wireless connection does not work after moving the wireless router orproduct Make sure that the router or product connects to the same network that your computer connects to. 1. From the control panel, touch the Setup button, and then touch the Print Reports menu. 2. Select the Network Configura...

The wireless product loses communication when connected to a VPN ● Typically, you cannot connect to a VPN and other networks at the same time. The network does not appear in the wireless networks list ● Make sure the wireless router is turned on and has power. ● The network might be hidden. However,...

A Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers Order parts, accessories, and supplies Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized s...

B Service and support ● Hewlett-Packard limited warranty statement ● End User License Agreement ● OpenSSL ● Customer support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Officejet Pro X476dn, X476dw, X576dw 1 year HP warrants to you, the end-user customer, th...

HP's limited warranty is valid in any country/region or locality where HP has a support presence forthis product and where HP has marketed this product. The level of warranty service you receive mayvary according to local standards. HP will not alter form, fit or function of the product to make itop...

6. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer, decompile, ordisassemble the HP Software, except and only to the extent that the right to do so is allowedunder applicable law. 7. CONSENT TO USE OF DATA. HP and its affiliates may collect and use technical informationyou provide in...

C Product specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Acoustic emissions ● Environmental specifications ENWW 233

Physical specifications Table C-1 Physical specifications Product Height Depth Width Weight HP Officejet Pro X476MFP Series 521 mm (20.5 inches) 406 mm (16.0 inches) 521 mm (20.5 inches) 23.7 kg (50.0 lb) HP Officejet Pro X576MFP Series 518 mm (20.4 inches) 399 mm (15.7 inches) 516 mm (20.3 inches) ...

Return and recycling instructions United States and Puerto Rico Go to www.hp.com/recycle for complete recycling information and to order post-paid labels and envelopes or boxes. Please follow the applicable instructions below. Multiple returns (more than one cartridge) 1. Package each HP Officejet i...

Non-U.S. returns To participate in HP Planet Partners return and recycling program, just follow the simple directions inthe recycling guide (found inside the packaging of your new product supply item) or visit www.hp.com/recycle . Select your country/region for information on how to return your HP O...

For recycling information, you can go to www.hp.com/recycle , or contact your local authorities or the Electronics Industries Alliance: www.eiae.org . Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, youshould protect hum...

E Regulatory information ● Regulatory Notices ● VCCI statement (Japan) ● Power cord instructions ● Power cord statement (Japan) ● EMC statement (Korea) ● GS statement (Germany) ● European Union Regulatory Notice ● Additional statements for telecom (fax) products ● Additional statements for wireless ...

NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. For further information, contact: Manager of Cor...

GS statement (Germany) Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatzvorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produktnicht im unmittelbaren Gesichtsfeld platziert warden. European Union Regulatory Notice Pr...

Some countries may have specific obligations or special requirements about the operation ofWireless LAN networks such as indoor use only or restrictions of the channels available. Pleasemake sure that the country settings of the wireless network are correct. France For 2.4-GHz Wireless LAN operation...

This product has not been tested to ensure compatibility with the FaxAbility distinctive ring service forNew Zealand. Additional FCC statement for telecom products (US) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.On the rear (or bottom) of this equi...

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computeror other electronic device, including FAX machines, to send any message unless such messageclearly contains in a margin at the top or bottom of each transmitted page or on the first page of thetransmissio...

Note à l’attention des utilisateurs du réseau téléphonique Canadien/noticeto users of the Canadian telephone network Cet appareil est conforme aux spécifications techniques des équipements terminaux d’IndustrieCanada. Le numéro d’enregistrement atteste de la conformité de l’appareil. L’abréviation I...

Japan statement Korean statement Taiwan statement Mexico statement Aviso para los usuarios de México La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que esteequipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptarcu...

Index A accessories ordering 225 acoustic specifications 234advanced setup fax 19 AirPrint 97answering machines, connecting fax settings 136 anticounterfeit supplies 63autoreduction settings, fax 137 B batteries included 240bin, output jams, clearing 200locating 5 blocking faxes 135booklets creating...