Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on ahard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Features ........................................................................................................................................................... 1 Identifying hardware ...............................................................................................
Page 11 - Features; Components; Top components; TouchPad
1 Features Identifying hardware To see a list of hardware installed on the computer: 1. Select Start > Control Panel > System and Security . 2. In the System area, click Device Manager . Use Device Manager to add hardware or modify device configurations. NOTE: Windows® includes the User Accoun...
Page 12 - Lights
Component Description (4) Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers . Then, right-click the icon representing your device, and select Mouse...
Page 13 - Buttons and Fingerprint Reader (select models only)
Buttons and Fingerprint Reader (select models only) Item Description Function (1) Power button Press the Power button to: ● Turn on the computer. ● Initiate Sleep. ● Exit Sleep. ● Exit Hibernation. If the computer has stopped responding and Windows shutdownprocedures are ineffective, press and hold ...
Page 14 - Keys
Keys Item Description Function (1) esc key Press the esc and fn keys at the same time to display system information. (2) fn key Press the fn key at the same time as a function key or the esc key to execute frequently used system functions. (3) Windows Logo key Displays the Windows Start menu. (4) Wi...
Page 15 - Front components; Right-side components
Front components Description Function Speakers Produce sound. Right-side components Item Description Function (1) Power light ● On—The computer is on. ● Flashing—The computer is in Sleep. ● Off—The computer is off or in Hibernation. (2) Hard Disk Drive light ● White—The hard disk drive is active. ● ...
Page 17 - Bottom components
Bottom components Item Description Function (1) Battery bay Holds the battery. (2) Battery Release latch Releases the battery from the battery bay. (3) Vents (7) Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overhe...
Page 18 - Display components
Display components Item Description Function (1) Internal microphones (2) Record sound. (2) Webcam light On—The webcam is in use. (3) Webcam Records video, and captures still photographs. 8 Chapter 1 Features
Page 19 - Wireless antennas
Wireless antennas On select computer models, at least 2 antennas send and receive signals from one or more wirelessdevices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see w...
Page 20 - Additional hardware components; Labels
Additional hardware components Item Description Function (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Provides power when the computer is not connected to an externalpower source. * Batteries and power cords vary in appearance by ...
Page 22 - Networking; Using wireless devices
2 Networking Using wireless devices Wireless technology transfers data across radio waves instead of wires. The computer might beequipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local areanetworks (commonly ref...
Page 23 - Identifying wireless and network status icons; Using the wireless controls
Identifying wireless and network status icons Icon Name Description Wireless (connected) Identifies the location of the wireless light and the wireless key onthe computer. Also identifies the HP Wireless Assistant software onthe computer and indicates that one or more of the wireless devicesare on. ...
Page 25 - Using operating system controls; Using a WLAN; Setting up a WLAN
Using operating system controls Some operating systems offer a way to manage integrated wireless devices and the wireless connection.For example, Windows provides the Network and Sharing Center that allows you to set up a connectionor network, connect to a network, manage wireless networks, and diag...
Page 26 - Protecting your WLAN
Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities—basically to foil casualeavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs arevulnerable to well-known and well-documented security weaknesses. WLANs in p...
Page 27 - Connecting to a WLAN; Roaming to another network; Using Bluetooth wireless devices (select models only)
Connecting to a WLAN To connect to the WLAN: 1. Be sure that the WLAN device is on. If it is on, the wireless light is illuminated white. If the wirelesslight is off, press the wireless key. NOTE: On some models, the wireless light is amber when all wireless devices are off. 2. Click the Network ico...
Page 28 - Bluetooth and Internet Connection Sharing (ICS); Connecting to a local area network
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network(PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, see theBluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up ...
Page 30 - Pointing devices and keyboard; Using pointing devices; Setting pointing device preferences; Using the TouchPad; Turning the TouchPad on and off
3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as buttonconfiguration, click speed, and pointer options. To access Mouse Properties: 1. Select Start > Devices and Printers ...
Page 31 - Using TouchPad gestures; Scrolling; Pinching
Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place twofingers on the TouchPad as described in the following sections. To enable or disable gestures, click the Synaptics icon in the notification area, at the far right of the taskbar,...
Page 32 - Connecting an external mouse; Using the action keys
Connecting an external mouse Connect an external USB mouse to the computer using one of the USB ports on the computer. A USBmouse also connects to the computer by using optional docking device ports or an optional expansionproduct. Using the action keys Action keys are customized actions that are as...
Page 33 - Using the hotkeys
Icon Description Switches the screen image among display devices connected to the system. For example, if a monitor is connectedto the computer, pressing this key alternates the screen image from computer display to monitor display tosimultaneous display on both the computer and the monitor. Most ex...
Page 34 - Using the keypads; Using an integrated numeric keypad
Press fn+esc to display information about system hardware components and the system BIOS version number. To use a hotkey command: ● Press the fn key, and then press the second key of the hotkey command. – or – ● Press and hold down the fn key, press the second key of the hotkey command, and then rel...
Page 35 - Using an optional external numeric keypad
Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off.(Num lock is turned off at the factory.) ● When num lock is on, most keypad keys type numbers. ● When num lock is off, most keypad keys function like the ar...
Page 36 - Multimedia; Multimedia features
4 Multimedia Multimedia features The computer includes multimedia features that allow you to listen to music, watch movies, and viewpictures. The computer might include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music...
Page 37 - Identifying your multimedia components
Identifying your multimedia components Item Description Function (1) Internal digital dual array microphones (2) Record sound. (2) Webcam light Illuminates when video software accesses the webcam. (3) Webcam Records video, and captures still photographs. (4) Volume Down key Decreases the volume. (5)...
Page 38 - Adjusting the volume
Adjusting the volume Adjust the volume using the computer volume keys. ● To decrease volume, press the Volume Down key (1) . ● To increase volume, press the Volume Up key (2) . ● To mute or restore volume, press the Volume Mute key (3) . NOTE: Volume is controlled through the Windows operating syste...
Page 39 - Using the media activity keys; Multimedia software; Using HP MediaSmart software
Using the media activity keys The media activity keys control the play of an audio CD or a DVD or BD that is inserted into an externaloptical drive (purchased separately). ● When an audio CD or a DVD is not playing, press the Play/Pause key to play the disc (2) . ● When an audio CD or a DVD is playi...
Page 40 - Using other preinstalled multimedia software; Installing multimedia software from a disc; Audio; Connecting external audio devices
To start MediaSmart, double-click the MediaSmart icon on the computer desktop. For more information on using MediaSmart, select Start > Help and Support , and then type MediaSmart in the search box. Using other preinstalled multimedia software NOTE: Some programs might be located in subfolders. T...
Page 41 - Checking your audio functions; Video; Connecting an external monitor or projector
NOTE: A driver is a required program that acts like a translator between the device and the programs that use the device. Checking your audio functions To check the system sound on the computer: 1. Select Start >Control Panel . 2. Click Hardware and Sound . 3. Click Sound . 4. When the Sound wind...
Page 43 - Connecting an HDMI device; Configuring audio for HDMI (select models only)
Connecting an HDMI device The computer includes an HDMI (High Definition Multimedia Interface) port. The HDMI port connectsthe computer to an optional video or audio device, such as a high-definition television, or any compatibledigital or audio component. The computer supports one HDMI device conne...
Page 44 - Webcam
3. On the Playback tab, click Speakers . 4. Click Set Default . 5. Click OK . Webcam The computer includes an integrated webcam, located at the top of the display. The webcam is an inputdevice that captures and shares video. To use the webcam: 1. Click the HP MediaSmart icon on the desktop. 2. Selec...
Page 45 - Power management; Setting power options; Using power-saving states; Initiating and exiting Sleep
5 Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory,letting you exit Sleep faster than exiting Hi...
Page 46 - Initiating and exiting Hibernation; Using the battery meter; Viewing the current power plan
Initiating and exiting Hibernation Hibernation initiates after 1,080 minutes (18 hours) of inactivity when running on both battery power andexternal power, or when the battery reaches a critical battery level. Power settings and timeouts are changed using Power Options in Windows Control Panel. To i...
Page 47 - Setting password protection on wakeup; Using external AC power
Selecting a different power plan To select a different power plan: ● Click the Battery Meter icon in the notification area at the far right of the task bar, and then selecta power plan from the list. – or – ● Select Start >Control Panel >System and Security>Options , and then select a power...
Page 49 - Connecting the AC adapter; Using battery power
Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Connect the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by disconnecting the power cord from the AC outlet (not bydisconnecting the power co...
Page 51 - Charging a battery
To remove the battery: 1. Close the display. 2. Turn the computer upside down on a flat surface. 3. Slide the battery release latch to release the battery (1) . 4. Pivot the battery upward (2) , and then remove the battery from the computer (3) . Charging a battery WARNING! Do not charge the compute...
Page 52 - Maximizing battery discharge time; Managing low battery levels; Identifying low battery levels
The battery charges whenever the computer is plugged into external power through an AC adapter, anoptional power adapter, an optional expansion product, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer isoff. Charging m...
Page 53 - Calibrating a battery
Resolving a low battery level when external power is available To resolve a low battery level when external power is available, connect one of the following devices: ● AC adapter ● Optional expansion product or docking device ● Optional power adapter Resolving a low battery level when a charged batt...
Page 55 - Conserving battery power; Storing a battery
4. Recharge the battery. To recharge the battery: a. Connect the computer to external power until the battery is fully recharged. The computer can be used while the battery is recharging, but the battery charges faster ifthe computer is off. b. If the computer is off, turn it on when the battery is ...
Page 56 - Disposing of a used battery; Replacing the battery; Switching between graphics modes (select models only); Shutting down the computer
NOTE: Check a stored battery every six months. If the capacity is less than 50 percent, recharge the battery before returning it to storage. Calibrate a battery before using it if it has been stored for one month or more. Disposing of a used battery WARNING! To reduce the risk of fire or burns, do n...
Page 58 - Drives; Handling drives; Optical drive
6 Drives Handling drives Drives are fragile computer components that must be handled with care. Adhere to the following cautionsbefore handling drives: CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information: Before moving a computer that is connected to an e...
Page 59 - Identifying the installed optical drive; Using optical discs
Identifying the installed optical drive To identify an optical drive: 1. Select Start > Computer . A list of all the drives installed in the computer appears. 2. Identify the optical drive installed in the computer. Optical drives that might be installed in thecomputer include: NOTE: Some drives ...
Page 61 - Configuring AutoPlay
Playing a CD, DVD, or BD To play an optical disc: 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the disc tray. 3. Pull out the tray (2) . 4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side upover the tray spindl...
Page 62 - Changing DVD region settings
Changing DVD region settings CAUTION: The region settings on the DVD drive can be changed five times. The region setting selected the fifth time becomes the permanent region setting on the DVD drive. The number of region changes remaining is displayed on the DVD Region tab. Most DVDs containing copy...
Page 65 - Using external drives
Removing a CD, DVD, or BD To remove an optical disc: 1. Press the release button on the drive bezel to release the disc tray (1) . 2. Gently pull out the tray until it stops (2) . 3. Remove the disc from the tray by gently pressing down on the spindle while lifting the outer edgesof the disc (3) . H...
Page 66 - Improving hard drive performance; Using Disk Defragmenter; Replacing a drive in the primary hard drive bay
To disconnect a powered drive: 1. Disconnect the drive from the computer. 2. Disconnect the AC power cord. Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidatesthe fragmented files and folders on th...
Page 69 - Replacing a drive in the secondary hard drive bay
6. Tighten the hard drive cover screws (3) . 7. Replace the battery. 8. Turn the computer right-side up, and then reconnect external power and external devices. 9. Turn on the computer. Replacing a drive in the secondary hard drive bay CAUTION: To prevent information loss or an unresponsive system: ...
Page 72 - External devices; Using a USB device; Connecting a USB device
7 External devices Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer,scanner, or hub, to the computer or to an optional expansion product. Some USB devices might require additional support software, which is usually included with the de...
Page 73 - Removing a USB device; Using an eSATA device
Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, adhere to the instructions in “Removing a USB device.” CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove Hardwar...
Page 75 - External media cards; Inserting a digital card
8 External media cards Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are usedwith digital media-equipped cameras and PDAs, as well as with other computers. The Digital Media Slot supports the following digital card formats:...
Page 76 - Removing a digital card
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, adhere to the instructions in “Removing a digital card.” NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: 1. Save all information and close all programs as...
Page 77 - Memory modules
9 Memory modules The computer has one memory module compartment, which is located on the bottom of the computer.The memory capacity of the computer is upgraded by adding a memory module to the vacant expansionmemory module slot or by upgrading the existing memory module in the primary memory module ...
Page 81 - Protecting the computer; Using passwords
10 Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows SetupUtility protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use: ● Passwords ● Antivirus software ● Firewall software ●...
Page 82 - Setting passwords in Windows; Setting passwords in Setup Utility
Use the same password for a Setup Utility feature and for a Windows security feature, and the samepassword can be used for more than one Setup Utility feature. To setup a password in Setup Utility: ● Combine up to 8 letters and numbers. Passwords are case sensitive. ● Enter the password at the Setup...
Page 83 - Administrator password
Administrator password Your administrator password protects the configuration settings and system identification information inSetup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator pas...
Page 84 - Using antivirus software; Using firewall software
Managing a power-on password To set, change, or delete the power-on password: 1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for StartupMenu message appears in the lower left corner of the screen, press the f10 key. – or – Open Setup Utility by turning on ...
Page 85 - Installing critical security updates; Installing an optional security cable
Firewall features include logging and reporting of network activity, and automatic monitoring of allincoming and outgoing traffic. For more information, see the firewall user guide or contact the firewallmanufacturer. NOTE: Under some circumstances a firewall blocks access to Internet games, interfe...
Page 86 - Using the Fingerprint Reader (select models only); Locating the Fingerprint Reader
Using the Fingerprint Reader (select models only) NOTE: The location of the Fingerprint Reader varies by computer model. Locating the Fingerprint Reader The Fingerprint Reader is a small metallic sensor that is located: ● Near the bottom of the TouchPad ● On the right side of the keyboard ● On the u...
Page 87 - Registering fingerprints
Registering fingerprints A Fingerprint Reader allows you to log on to Windows using a fingerprint that you have registered usingDigitalPersona Personal software, instead of using a Windows password. To register one or more fingerprints: 1. In Windows, click the DigitalPersona Personal icon in the no...
Page 88 - Using your registered fingerprint to log on to Windows
Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint: 1. After you register your fingerprints, restart Windows. 2. Swipe any of your registered fingers to log on to Windows. 78 Chapter 10 Security
Page 89 - Changing the language of Setup Utility; Navigating and selecting in Setup Utility
11 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility is used even when the Windowsoperating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility. The utility reports information ab...
Page 91 - Exiting Setup Utility; Setup Utility menus; Main menu
Exiting Setup Utility Exit Setup Utility with or without saving changes. ● To exit Setup Utility and save the changes from the current session: If the Setup Utility menus are not visible, press the esc key to return to the menu display. Use the arrow keys to select Exit > Exit Saving Changes , an...
Page 92 - System Configuration menu; Diagnostics menu
System Configuration menu Select Function Language Support Change the language of Setup Utility. Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology. LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power whe...
Page 93 - 2 Software updates; Updating the BIOS; Determining the BIOS version
12 Software updates Updated versions of the software provided with the computer might be available on the HP website. Most software and BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information ...
Page 94 - Downloading a BIOS update
Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter.Do not download or install a BIOS update while the computer is running on batte...
Page 95 - Updating programs and drivers
Updating programs and drivers To download and install software other than a BIOS update: 1. Open a browser window, go to http://www.hp.com/support , and then select your country or region. 2. Click the option for software and driver downloads, type the computer model number in the Searchbox, and the...
Page 96 - 3 Backup and recovery; Creating recovery discs
13 Backup and recovery Recovery after a system failure is as complete as the most current backup. HP recommends creatingrecovery discs immediately after software setup. As you add new software and data files, continue toback up the system on a regular basis to maintain a reasonably current backup. T...
Page 97 - Backing up your information
● Only one set of recovery discs are created per computer. ● Number each disc before inserting it into the optical drive. ● If necessary, exit the program before you have finished creating the recovery discs. The next timeyou open Recovery Manager, you are prompted to continue the disc creation proc...
Page 98 - When to create restore points
Using Windows Backup and Restore To create a backup using Windows Backup and Restore: NOTE: Be sure that the computer is connected to AC power before starting the backup process. NOTE: The backup process might take over an hour, depending on file size and the speed of the computer. 1. Select Start &...
Page 99 - Performing a recovery; Recovering from the recovery discs
3. Click the System Protection tab. 4. Click System Restore . 5. Follow the on-screen instructions. Performing a recovery NOTE: Recover only files that you have previously backed up. HP recommends using HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up...
Page 100 - 4 Troubleshooting; Cannot connect to a WLAN; Cannot connect to a preferred network
14 Troubleshooting Cannot connect to a WLAN Before troubleshooting a network connection problem, be sure that device drivers are installed for allwireless devices. NOTE: Wireless networking devices are included with select computer models only. If wireless networking is not listed in the feature lis...
Page 101 - Network icon is not displayed; Current network security codes are unavailable
Network icon is not displayed If the network icon is not displayed in the notification area after configuring the WLAN, the softwaredriver is either missing or corrupted. A Windows “Device not Found” error message might appear.Reinstall the driver. Get the latest version of the WLAN device software ...
Page 105 - The process of burning a CD or DVD does not begin, or it
A CD, DVD, or BD does not play automatically 1. Click Start > Default Programs > Change AutoPlay Settings . 2. Confirm that the Use AutoPlay for all media and devices check box is selected. 3. Click Save . A disc should now start automatically when it is inserted into the optical drive. A DVD ...
Page 106 - Obtaining the latest HP device drivers
● If copying a disc, save the information on the source disc to your hard drive before trying to burnthe contents to a new disc, and then burn from the hard drive. ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in DeviceManager. A DVD or BD playing in Windows Me...
Page 107 - Obtaining the latest Windows device drivers
After the file is downloaded, navigate to the folder where the file was stored, and then double-clickthe file to install. 7. If prompted, restart the computer after the installation is complete, and then verify the operation ofthe device. Obtaining the latest Windows device drivers Obtain the latest...
Page 108 - Index
Index A AC adapter connecting 39identifying 10 action keys adjusting volume 23audio CD, DVD, or BD controls 23 decrease screen brightness 22 Help and Support 22increase screen brightness 22muting speaker sound 23switching screen image 23using 22volume 28wireless 23 administrator password creating 73...
