Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on ahard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 4 Top components ..............
Page 9 - Product description
1 Product description Category Description Product Name HP TouchSmart tm2 Notebook PC Processors Intel™ Core™ i5-430UM 1.20-GHz turbo processor (800-MHz FSB, 3-MB L2cache, 18-W) Intel Core i3-330UM 1.20-GHz processor (800-MHz FSB, 3-MB L2 cache, 18-W) Intel Pentium™ U5400 1.20-GHz processor (800-MHz...
Page 12 - External component identification; Top components; Display components
2 External component identification Top components Display components Item Component Function (1) WLAN antennas (2)* Send and receive wireless signals to communicate withwireless local area networks (WLAN). (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use. (4) Web...
Page 13 - Keys
Item Component Function (6) Convertible hinge Swivels the display and converts the computer fromtraditional notebook mode to slate mode or from slatemode to notebook mode. In slate mode, the display isrotated and folded flat, so that you can view contentwhile carrying the computer. *The antennas are...
Page 14 - Lights
Lights Item Component Description (1) Caps lock light White: Caps lock is on. (2) Mute light Amber: Computer sound is off. (3) Wireless light ● White: An integrated wireless device, such as awireless local area network (WLAN) device and/or a Bluetooth device, is on. NOTE: Wireless devices are enable...
Page 15 - TouchPad components
TouchPad components Item Component Function (1) TouchPad off indicator To turn the TouchPad zone on and off, quickly double-tap the TouchPad off indicator. NOTE: When the TouchPad zone is active, the light is off. (2) Left TouchPad button Functions like the left button on an external mouse. (3) Righ...
Page 16 - Front components; Rear components
Front components Component Function Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It isnormal for the internal fan to cycle on and off duringroutine operation. Rear components Item Component Funct...
Page 18 - Right-side components
Right-side components Item Component Function (1) Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of apassword logon. (2) Rotate button Rotates the screen image counterclockwise to 4orientations: landscape primary, portrait primary,landscape secondary, and portr...
Page 20 - Bottom components
Bottom components Item Component Function (1) Battery release latch Releases the battery from the battery bay. (2) Battery bay Holds the battery and contains the SIM slot. NOTE: The battery is preinstalled in the battery bay at the factory. (3) Vents (4) Enable airflow to cool internal components. N...
Page 21 - Illustrated parts catalog; Service tag
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag. (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeri...
Page 23 - Computer major components
Computer major components ENWW Computer major components 15
Page 28 - Plastics Kit
Plastics Kit Item Description Spare part number Plastics Kit , includes: 592971-001 (1) Display hinge cover (2) Memory module compartment cover (includes 2 captive screws, secured with C-clips) (3) Hard drive cover (includes 1 rubber foot and 2 captive screws, secured with C-clips) 20 Chapter 3 Illu...
Page 29 - Mass storage devices
Mass storage devices Item Description Spare part number (1) Hard drive (includes hard drive bracket and Mylar cover): 640-GB, 5400-rpm 611495-001 500-GB, 7200-rpm 584381-001 320-GB, 7200-rpm 584380-001 250-GB, 7200-rpm 584379-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket,...
Page 30 - Miscellaneous parts
Miscellaneous parts Description Spare part number AC adapter: 65-W RC/V HP Smart AC adapter 609939-001 65-W RC/V EM HP Smart AC adapter 609948-001 HP protective sleeve 598207-001 Power cords: For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-201 and490371-202 F...
Page 31 - Sequential part number listing
Sequential part number listing Spare partnumber Description 371693-001 Wired headset with volume control 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East, and Africa (excluding South Africa) 490371-031 ...
Page 35 - Preliminary replacement requirements; Tools required; Plastic parts
4 Removal and replacementprocedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following sectio...
Page 37 - Grounding guidelines; Electrostatic discharge damage
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide someprotection, but in many cases, ESD contains enough pow...
Page 40 - Component replacement procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 56?? screws that must be removed, replaced, or loosened when servicing thecomputer. Make special note of each screw size and location during removal and replacement. Service tag When order...
Page 42 - Computer feet
Computer feet The computer feet are adhesive-backed rubber pads. There are four computer feet that adhere to thecomputer base enclosure. The feet (1) on the front edge of the computer are round. The feet (2) on the rear edge of the computer are oblong and wedge-shaped. The computer feet are availabl...
Page 43 - Battery
Battery Description Spare part number 6-cell, 62-Wh, 2.8-Ah, Li-ion battery 586021-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating s...
Page 45 - Hard drive
Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket, hard drive connector, and Mylar cover. Description Spare part number 640-GB, 5400-rpm 611495-001 500-GB, 7200-rpm 584381-001 320-GB, 7200-rpm 584380-001 250-GB, 7200-rpm 584379-001 Hard Drive Hardware Kit (includes hard dr...
Page 48 - Memory module
Memory module Description Spare part number 4096-MB (DDR3, PC3, 1066-MHz) 599092-001 2048-MB (DDR3, PC3, 1066-MHz) 598856-001 1024-MB (DDR3, PC3, 1066-MHz) 598859-001 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in...
Page 51 - WLAN module
WLAN module Description Spare part number Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada, the Cayman Islands, Guam,Puerto Rico, the U.S. Virgin Islands, and the United States 580101-001 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,Angola,...
Page 55 - RTC battery
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 592965-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through ...
Page 56 - Top cover
Top cover Description Spare part number Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and topcover bumper pads) 592964-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation...
Page 58 - Keyboard
Keyboard NOTE: The keyboard spare part kit includes a cable and 2 retention clips. Country or region Spare part number Country or region Spare part number Belgium 584161-A41 Portugal 584161-131 Brazil 584161-201 Russia 584161-251 Canada 584161-121 Saudi Arabia 584161-171 Denmark, Finland, and Norway...
Page 62 - Power switch board
Power switch board Description Spare part number Power switch board (includes cable) 611498-001 Before removing the power switch board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through t...
Page 63 - Display assembly
Display assembly Description Spare part number 12.1-inch, WXGA, BrightView, LED touch-screen display assembly (includes Web camera and cable,microphones and cables, fingerprint reader and cable, WLAN antenna cables, and WWAN antennacables) 611492-001 Before removing the display assembly, follow thes...
Page 67 - System board
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number Equipped with discrete graphics subsystem and Intel Core i5-430UM 1.20-GHz turbo processor(800-MHz FSB, 3-MB L2 cache, 18-W) 611491-001 Equipped with discrete graphics subsystem an...
Page 72 - Heat sink
4. Remove the fan (3) . Reverse this procedure to install the fan. Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number For use only on computer models equipped with discrete graphics subsystem 611499-001 For use only on computer models eq...
Page 76 - Starting Setup Utility
5 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when yourWindows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and otherpreference...
Page 77 - Using Setup Utility; Changing the language of Setup Utility; Navigating and selecting in Setup Utility
Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is notalready running, begin at step 1. If Setup Utility is already running, begin at step 2. 1. Open Setup Utility by turning on or restarting th...
Page 78 - Display system information; Restoring default settings in Setup Utility
Display system information The following procedure explains how to display system information in Setup Utility. If Setup Utility isnot open, begin at step 1. If Setup Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key forSta...
Page 79 - Exiting Setup Utility; Setup Utility menus; Main menu; Security menu
Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Change...
Page 80 - System Configuration menu; Diagnostics menu
System Configuration menu Select To do this Language Change the Setup Utility language. Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology. LAN Power Saving Enable/disable the LAN power saving. Reduces the powerconsumption of the LAN controller. Fan...
Page 81 - Updating the BIOS; Determining the BIOS; Downloading a BIOS update
Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regardinginstalling and troubleshooting the fi...
Page 83 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions Width 30.40 cm 11.97 in Depth 22.30 cm 8.76 in Height (front to back) 2.63 to 3.96 mm 1.04 to 1.56 in Weight 2.15 kg 4.72 lbs Input power Operating voltage 18.5 V dc @ 3.5 A - 65W Operating current 3.5 A Temperature Operating (writing t...
Page 85 - Hard drive specifications
Hard drive specifications 640-GB* 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA sec...
Page 87 - Combo Drive specifications
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA,MIXED MODE CD, CD-I, CD-IBridge (Photo-CD, Video CD),Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW),CD-R, CD-RW, DVD-ROM(DVD-5, DVD-9, DVD-1...
Page 88 - Backup and recovery
7 Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that youcreate recovery discs immediately after software setup. As you add new software and data files, youshould continue to back up your system on a regular basis to maintain a reasonabl...
Page 89 - Creating recovery discs
Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its originalfactory state if you experience serious system failure or instability. Create these discs after setting up thecomputer for the first time. Handle these discs carefully and ...
Page 90 - Backing up your information
Backing up your information As you add new software and data files, you should back up your system on a regular basis tomaintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically. ● Bef...
Page 91 - When to create restore points
Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer...
Page 92 - Restore to a previous date and time; Performing a recovery; Recovering from the recovery discs
Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, follow these steps: 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System protection . 3. Click th...
Page 93 - Recovering from the dedicated recovery partition (select models
Recovering from the dedicated recovery partition (select models only) NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have a recovery partition, you will not be able to recover using this procedure. Recovery discs have beenincluded for computers that do not ha...
Page 94 - Connector pin assignments
8 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground 86 Chapter 8 Connector pin assignments ENWW
Page 95 - External monitor
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock ENWW External monitor 87
Page 96 - HDMI
HDMI Pin Signal Pin Signal 1 TMDS data 2+ 11 TMDS clock shield 2 TMDS data 2 shield 12 TMDS clock- 3 TMDS data 2- 13 CEC 4 TMDS data 1+ 14 No connect 5 TMDS data 1 shield 15 DDC clock 6 TMDS data 1- 16 DDC data 7 TMDS data 0+ 17 Ground 8 TMDS data 0 shield 18 +5V power 9 TMDS data 0- 19 Hot plug det...
Page 97 - Universal Serial Bus
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused Universal Serial Bus Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground ENWW RJ-45 (network) 89
Page 98 - Power cord set requirements; Requirements for all countries
9 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equip...
Page 99 - Requirements for specific countries and regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's R...
Page 106 - Index
Index A AC adapter, spare part numbers 22, 26 action keys 5administrator password 71antenna, location 4applications key, Windows 5audio, product description 2audio-in jack connector pinout 86location 9 audio-out jack connector pinout 86location 9 B base enclosure, spare part number 17, 26 battery re...
