HP TC2120 - Manuals
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Manual HP TC2120
Summary
ii Engli s h Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose . Hewlett-Pack...
iii 1 Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Additional Controls and Indicators . . . ....
1 This chapter describes the controls, ports, and indicators on the front and rear of the hp server tc2120. Front Panel The front panel provides the controls and indicators commonly used when operating the Server. 1 Controls and Indicators Figure 1-1. Front Panel Power On/Off/ Sleep Switch Power LED...
2 Chapter 1 Controls and Indicators Table 1-1 provides the front panel power switch and the lower bezel LED indicator definitions. Table 1-1. Control Panel Switch and Indicators Additional Controls and Indicators Storage devices provide additional front panel controls and indicators. The specific co...
3 Chapter 1 Controls and Indicators Rear Panel The ports, connectors, switches, and other related items at the rear of the Server are listed below and shown in Figure 1-3. • The power connector accepts a standard power cable to connect the hp server tc2120 with the site power source. • The input vol...
4 Chapter 1 Controls and Indicators Applying Power to the hp server If you choose to use sleep states in conjunction with the hp server tc2120, refer to “Sleep States (ACPI)” later in this section and your respective NOS. Connecting the Power Cords Setting the Input Voltage Remove the warning label ...
5 Chapter 1 Controls and Indicators Powering-Up the Server 1. Turn on power to the monitor connected to the hp server. Turning on the monitor first ensures that video output auto-configures properly as the server boots up. For information about connecting the monitor, see “Connecting Peripheral Devi...
7 Unless otherwise noted, the following features apply to all models. Some features are factory installed; others are optional. Mini-DIN (PS/2) Connectors Table 2-1. Mini-DIN Connector Pinouts for the Mouse and Keyboard 2 External Connectors Figure 2-1. Mini-DIN Connector (female) for the Mouse and ...
8 Chapter 2 External Connectors Serial Port Connector Table 2-2. Serial Port Connector (male) Pinouts Figure 2-2. Serial Port Connector Pin Number Signal Description 1 Data carrier detect 2 Receive data 3 Transmit data 4 Data term ready 5 Signal ground 6 Data set ready 7 Request to send 8 Clear to s...
9 Chapter 2 External Connectors Parallel Port Connector Table 2-3. Parallel Port Connector (female) Pinouts a. All data bits are sent to a printer in an 8-bit parallel format.b. The signal is active low. Figure 2-3. Parallel Port Connector Pin Number Signal Description Pin Number Signal Description ...
10 Chapter 2 External Connectors USB Connector Table 2-4. Universal Serial Bus Connector Pinouts Standard LAN Connector Table 2-5. LAN Connector Pinouts Figure 2-4. USB Connector Pin Number Signal Description 1 VBUS 2 D+ 3 D- 4 GND NOTE Use of the USB port is supported for printers, scanners, and ex...
11 Chapter 2 External Connectors Standard Video Connector The built-in video uses the standard 15-pin analog display pinout configuration. The pinouts for your monitor may be different than those shown. Refer to the manual provided with your monitor for pinout information. Table 2-6. Standard Video ...
12 Opening and Closing the hp server This section describes how to remove and replace the left side cover and the upper front bezel of the hp server tc2120. The left side cover must be removed to access the internal components and mass storage devices; the upper front bezel must be removed to access...
13 Chapter 3 Installing and Configuring 2. Pull outward on the latch, grasp the edges of the cover and lift the cover upward to remove it. See Figure 3-1 . 3. Place the left side cover in a safe place for re-installation later. Replacing the Left Side Cover To replace the left side cover, follow the...
14 Chapter 3 Installing and Configuring 4. Lift the latch to engage the lock and completely close the side cover. The side cover should snap into place when securely closed. 5. Lock the cover using the key provided, if required. Reconnect all the power and telecommunication cables. Removing the Uppe...
15 Chapter 3 Installing and Configuring 5. Swing the upper bezel completely open and remove it from the front of the server. Replacing the Upper Bezel 1. Hold the upper bezel next to the chassis, and align the hinge teeth, both upper and lower, as shown in the following illustration. The hinge teeth...
16 Chapter 3 Installing and Configuring The release tabs should snap into place. Mass Storage This section describes how to install the internal mass storage devices, including the internal hard disk drives (IDE or SCSI) and the optional tape backup (DAT) drive. The hp server tc2120 comes standard w...
17 Chapter 3 Installing and Configuring Please refer to the appropriate topics listed in this section according to your server configuration (IDE or SCSI). Mass Storage Guidelines • General Guidelines o Use care when unpacking and handling the hard disk drives. The hard disk drives are very suscepti...
18 Chapter 3 Installing and Configuring The bundled IDE CD-ROM and hard disk drive were put on separate IDE connectors to improve performance. • SCSI Devices o Use only low voltage differential (LVD) SCSI devices. o Do not use high voltage differential (HVD) SCSI devices in the server or damage to t...
19 Chapter 3 Installing and Configuring Mass Storage Devices This section provides the configuration of the IDE and SCSI mass storage devices in the hp server tc2120. IDE Model Controller Configuration The embedded IDE controller is available for both models (IDE or SCSI) of the hp server. The embed...
20 Chapter 3 Installing and Configuring Mass Storage Devices Table 3-1 lists the number and types of mass storage devices that may be added to the hp server. * The secondary IDE (IDE-2) cable is connected to the factory-installed CD-ROM drive. The primary IDE connector (IDE-1) is available on the SC...
22 Chapter 3 Installing and Configuring 7. Slide the drive into the lower cage opening with the data and power connectors facing out of the drive cage. See Figure 3-8 . 8. Attach the data connectors to the drives. Assuming that you want to boot from the original hard drive, attach the end connector ...
24 Chapter 3 Installing and Configuring Installing an Optional CD-ROM or DVD Drive You may install an optional IDE CD-ROM or DVD drive in the third drive tray. The secondary IDE cable, which is connected to the IDE CD-ROM in the second drive tray, has an available connector that may be used for an I...
25 Chapter 3 Installing and Configuring Installing an Optional Backup Tape Drive The optional HP SureStore DAT 24i backup tape drive is a single-ended device and may slow down the disk access time for the Ultra-160 SCSI drives. A second SCSI controller board may be required to separately control the...
27 Chapter 3 Installing and Configuring Memory Modules The main memory for the hp server tc2120 is implemented using four memory slots on the system board and it supports up to 4 GB (1 GB x 4) of memory. The server only supports HP 184-pin, PC2100 (266 MHz), 3.3V, buffered, ECC DDR DIMMs and ships w...
28 Chapter 3 Installing and Configuring Memory Installation Guidelines The hp server tc2120 uses PC2100 (266 MHz) buffered ECC DDR DIMMs, which are electrically different from the EDO and PC100 SDRAM memory modules used in previous hp server models. • DIMMs sizes supported are 128 MB, 256 MB, 512 MB...
31 Chapter 3 Installing and Configuring Removing DIMMs You may need to remove a DIMM module to downsize your memory configuration or to replace a defective DIMM. 1. If the server is already installed and working, power down the server. Refer to Chapter 1‚ Controls and Indicators . 2. Disconnect the ...
32 Chapter 3 Installing and Configuring 3. Remove the left side cover. 4. Lay the server on its side (components showing). 5. Disconnect the heat sink cooling fan power cable from the connector on the system board. 6. Open the heat sink release latches by pressing down on the latches and unhooking t...
33 Chapter 3 Installing and Configuring 3. Grasp the processor by its edges and lift it out of the processor socket. 4. Place the processor on a static-dissipating work surface or into an anti-static bag. Replacing the Processor 1. Locate the pin-1 marker on the processor before installing the proce...
34 Chapter 3 Installing and Configuring You should hear the ZIF lever click when it closes properly. Replacing the Heat Sink and Cooling Fan Once the processor is installed, the heat sink-cooling fan must be installed on top of the processor. The thermal patch on the bottom of the heat sink provides...
35 Chapter 3 Installing and Configuring 3. Connect the heat sink cooling fan power cable to the fan connector on the system board. 4. Replace the left side cover. 5. Replace the external cables and power cord. 6. Power on the server as described in Chapter 1‚ Controls and Indicators . The BIOS autom...
36 Chapter 3 Installing and Configuring Tested PCI Boards For a list of tested PCI boards, check for compatibility in the Hardware Tested Products list for the hp server tc2120 under the Technical Support topic for the specific NOS used in the server at HP’s web site at: http://www.hp.com/ Tools Req...
37 Chapter 3 Installing and Configuring By default the server searches for boot devices in the following order depending on the server model: Default Boot Order: 1. CD-ROM drive 2. Flexible disk drive 3. IDE hard drive (if present) 4. SCSI hard drive in any PCI slot (if present) 5. Other bootable de...
41 Chapter 3 Installing and Configuring 11. Once the accessory board is installed, you may need to install software drivers. The drivers for the new board are either part of your existing system software or included on a flexible diskette or CD-ROM provided with the accessory board. Removing Accesso...
43 Chapter 3 Installing and Configuring Uninterruptable Power Supply (UPS) If you do not use a UPS with the server, you may experience an arching effect when you plug in the power cord to the AC power source. This is normal, due to the high inrush current of the power supply. 1. Place the UPS (Unint...
44 Chapter 3 Installing and Configuring hp 2120 Startup CD-ROM The hp tc2120 Startup CD-ROM provides you with the latest NOS drivers, Diagnostics for Windows, BIOS Flash Utility, and a utility for creating diskettes. • Run the hp Startup CD-ROM on any Windows PC with an HTML browser to obtain the re...
45 Chapter 3 Installing and Configuring Documentation The hp server tc2120 comes with the following documentation provided on the Startup CD-ROM : • hp server tc2120 Operations and Maintenance Guide • hp server tc2120 Regulatory Guide • Ultra3 SCSI HBA Installation and Configuration Guide BIOS Setup...
47 Chapter 3 Installing and Configuring o Power Up Control – Sets options controlling how the server is powered on. “AC PWR Loss Restart” restarts the server after an AC power loss. “Onboard LAN Power Up” enables server power on through the LAN; “Power Up on PCI Card” enables power on through onboar...
48 Chapter 3 Installing and Configuring • The Esc key is the exit key. If you press the Esc key on one of the top-level screens, the Exit menu appears. If you press Esc on a submenu, the previous screen appears. When you are making selections from a pop-up menu, use the Esc key to close the pop-up w...
49 Chapter 3 Installing and Configuring 3. Select Supervisor Password or User Password. 4. Enter the password in the fields provided. 5. If you want to require a password to boot the server, select Power-on Password and then select Enable. 6. Press Esc or select Exit Menu, then select Exit & Sav...
51 Chapter 3 Installing and Configuring System Board Jumper/Dip Switch Settings You need to change dip switch settings to clear the CMOS or passwords, perform a hardware flash or BIOS recovery, or when you upgrade from a 400 MHz to 533 MHz processor. The FSB jumper switch must also be moved when you...
52 Chapter 3 Installing and Configuring Changing Jumper/Dip Switch Settings after Processor Upgrade When you upgrade from a 400 MHz processor to a 533 MHz processor, after installing the new processor you must change a dip switch setting and move the jumper switch position (see Figure 3-28 ). 1. Rem...
54 When the server boots, a series of tests are displayed on the screen. The number of tests displayed depends on the configuration of the server. The following are the types of errors you might get with the hp server. • Built-in diagnostic error messages. • BIOS and other error messages. These are ...
55 Chapter 4 Diagnostics POST Error Messages If you get a POST text error message in reverse video, details of the error are provided on the screen. Recommendations for troubleshooting are sometimes displayed along with the error message or by pressing Enter. Table 4-1 describes typical POST text er...
57 Chapter 4 Diagnostics Clearing the CMOS and Passwords You may need to clear the BIOS configuration (CMOS) if the configuration has been corrupted, or if incorrect settings made in the Setup Utility have caused error messages to be unreadable. 1. Power down the server. Refer to Chapter 1‚ Controls...
58 Chapter 4 Diagnostics hp server Diagnostics for Windows Utility The purpose of hardware diagnostic software is to provide tools for checking hardware problems. By design, diagnostic software executes simple tests of each hardware component. Usually such tests confirm that hardware is not the sour...
59 Chapter 4 Diagnostics Diagnostics for Windows Features Diagnostics for Windows is a set of diagnostic tests, including tests for system and processor components, memory and storage elements, ports, and input/output devices. The Diagnostics for Windows is supplied on the hp tc2120 Startup CD-ROM ....
60 This chapter describes the POST error and beep codes that may occur during the boot process or normal operation of the hp server tc2120. Power-On Self Test (POST) Error Messages A POST error message displays if an error condition occurs during the boot process of the hp server tc2120, providing t...
62 If you are having problems installing your hp server tc2120, there are a number of tools available for troubleshooting, including the information provided in this chapter. • HP’s web site at http:\\www.hp.com to access the most comprehensive support material: o Latest support news – Product and s...
63 Chapter 6 Troubleshooting Preventive Maintenance Procedures Refer to the following table for preventive maintenance procedures used for the hp server tc2120. Be sure to turn off power to the server when cleaning it. HP recommends the periodic cleaning of tape heads, capstans, and guides on HP tap...
64 Chapter 6 Troubleshooting 4. If the server is plugged into a switched multiple-outlet box, ensure the switch on the outlet box is turned on. 5. Plug a different electrical device (such as a printer) into the power outlet, and turn on the device to verify the outlet has power. 6. Verify that the v...
65 Chapter 6 Troubleshooting c. If the server still does not work, go to Step 3. 3. If the server still does not work, turn off the monitor, the server, and all external devices, and check the internal hardware, as follows: a. Unplug the power cord and all telephone cables. b. Remove the server’s le...
67 Chapter 6 Troubleshooting Resetting a Lost Password If you have forgotten the User password, the Supervisor can reset it for you. However, if the Supervisor password has been lost or forgotten you can only reset it by clearing the CMOS memory and all of the settings in the (BIOS) Setup Utility. F...
68 Chapter 6 Troubleshooting Power Problems Symptom: • A fan is not working. Action: 1. Review the Troubleshooting Checklist before you continue. 2. Verify all cable connections: o AC power cord from AC source outlet to server. o DC power supply cable to system board. o DC power supply cables to all...
69 Chapter 6 Troubleshooting If you should find bent pins, slowly but carefully straighten each pin. If necessary, replace the cable. 6. Turn on the server and wait a full 2 minutes. 7. Verify the monitor starts displaying normally. 8. If the problem persists, check if the monitor is functioning: a....
70 Chapter 6 Troubleshooting 1. Review the Troubleshooting Checklist before you continue. 2. If the server frequently loses the time and date, replace the battery. The battery is attached to the system board. 3. Set the new date and time, and reset the configuration parameters using the Setup Utilit...
71 Chapter 6 Troubleshooting Refer to the peripheral’s manual. 7. Check the cable for continuity, or try a known good cable. 8. If the printer’s parallel data cable (where applicable) was plugged in after the server was already powered on, power off the server and then power it on again. 9. Examine ...
72 Chapter 6 Troubleshooting 9. Try using a USB keyboard. 10. If the problem persists, replace the system board. 11. Once a suspect part has been found, verify that it is the problem by reinstalling the part and duplicating the error. Symptom: • The mouse does not work or is intermittent. Action: Th...
74 Chapter 6 Troubleshooting 2. In addition, check the following: o Verify correct drivers are installed. o Verify there is a CD-ROM disk in the CD-ROM drive. o Verify all internal drive cables are securely attached and functional. 3. Try installing a known good CD-ROM disk. 4. Verify that the Local...
75 Chapter 6 Troubleshooting 3. Reboot the server and run the (BIOS) Setup Utility (press F10 during the boot process). 4. Select the Boot menu and the Boot Device Priority submenu. Make sure that the SCSI hard drive is not disabled. 5. Determine what the boot order is for this server model. See “Ma...
76 Chapter 6 Troubleshooting 4. Run the Diagnostics for Windows utility and: a. Verify the IDE IDs and any relevant switch settings are correct. b. Verify the problem is the IDE bus, by looking for specific information. 5. If an accessory board was added recently, check for a resource conflict betwe...
77 Chapter 6 Troubleshooting Memory Problems The memory modules used for this server are PC2100 DDR 266 MHz ECC DIMMs. Action: 1. Review the Troubleshooting Checklist before you continue. 2. If memory problems are being experienced, power the server off and on. This performs a “cold” restart, rather...
78 Chapter 6 Troubleshooting Network Interface Card (Installed) Problems See the appropriate Network Interface Card documentation. Symptom: • The NIC adapter cannot connect to the network. Action: 1. Ensure the cabling is installed properly. 2. If you’re directly connecting two servers (with no hub ...
80 This chapter describes the removal and replacement procedures for the user serviceable components in the hp server tc2120. Safety Information Follow the procedures listed below to ensure safe handling of components and to prevent harm to both you and the server: • Use an anti-static wrist strap a...
81 Chapter 7 Replacing Parts Mass Storage Devices Removing the Flexible Disk Drive 1. If the server is operating, power down the server, and if necessary, back up mass storage devices. Refer to Chapter 1‚ Controls and Indicators for instructions. 2. Disconnect the power cord and any external cables ...
82 Chapter 7 Replacing Parts c. Remove the two screws from the side of the FDD assembly. d. Remove the flexible disk drive from the tray. 7. Place the flexible disk drive in an anti-static bag. Replacing the Flexible Disk Drive 1. If not already mounted, insert the new drive in the tray (pin side fi...
84 Chapter 7 Replacing Parts 6. At the rear of the CD-ROM, carefully connect the power and data cables. The IDE CD-ROM uses one connector on the cable from the IDE-2 connector, leaving one connector for an optional third hard drive in shelf 4 or an optional IDE device in shelf 3. 7. Replace the uppe...
85 Chapter 7 Replacing Parts Replacing a Backup Tape Drive This procedure is used to replace the optional HP backup tape drive mounted in the third shelf. In SCSI models, the optional HP backup tape drive may slow down access time for the Ultra-160 SCSI hard drives. If this is the case, HP recommend...
86 Chapter 7 Replacing Parts 6. Place the HDD in an anti-static bag. Replacing a Hard Disk Drive (Tray Mounted) Follow these steps to replace the third hard disk drive (HDD) mounted in the fourth shelf. The second and third drive trays are identical, but the forth drive tray is reserved for a hard d...
87 Chapter 7 Replacing Parts 6. Replace the upper bezel. 7. Replace the left side cover. 8. Replace the external cables and power cord. 9. Power on the server as described in Chapter 1‚ Controls and Indicators . Removing a Hard Disk Drive (Drive Cage Mounted) The replacement of the mass storage cage...
88 Chapter 7 Replacing Parts 6. Slide the drive out of the drive cage. 7. Remove the four screws to remove the rails from the drive. 8. Place the removed drive in an anti-static bag for protection. Replacing a Hard Disk Drive (Drive Cage Mounted) 1. Set the jumper on the back of the drive to “CS” (C...
89 Chapter 7 Replacing Parts 3. Slide the HDD into the drive cage opening. 4. Connect the power and data cables to the disk drive. For the IDE model, use the two connectors on the primary cable (IDE-1) to connect the IDE drives. The secondary cable (IDE-2) is intended for the IDE CD-ROM and an optio...
90 Chapter 7 Replacing Parts 4. Lay the server on its side (components showing). 5. Select the desired DIMM and open the retaining latches completely. This forces the DIMM up in the slot and makes it easier to remove. 6. Lift the DIMM completely away from the slot. 7. Place the DIMM in its anti-stat...
92 Chapter 7 Replacing Parts Removing the Heat Sink and Cooling Fan 1. If the server is operating, power down the server. Refer to Chapter 1‚ Controls and Indicators for instructions. 2. Disconnect the power cord and any external cables connected to the server. If necessary, label each one to expedi...
97 Chapter 7 Replacing Parts You may need to lift the slot cover latch out of its retainer before lifting it out of the chassis. 7. Lift the accessory board up and away from the slot. 8. Place the accessory board and any cables in an anti-static container. Replacing Accessory Boards 1. Read the docu...
99 Chapter 7 Replacing Parts Once the accessory board is installed, you may need to install or update software drivers. The drivers for the new board are either part of your existing server software or provided on a flexible diskette (or CD-ROM) included with the accessory board. Power Supply Removi...
100 Chapter 7 Replacing Parts c. Slide the power supply out of the chassis while you support it with your hands. Replacing the Power Supply 1. Insert the new power supply and replace the screw securing it on the inside of the chassis. 2. Replace the remaining screws securing the power supply. 3. Rec...
101 Chapter 7 Replacing Parts 3. Remove the cover. 4. Lay the server on its side (components showing) for better access to the battery, especially when it is released from the socket. 5. If necessary, remove any accessory boards or SCSI cables that prevent access to the battery socket. 6. Insert a s...
102 Chapter 7 Replacing Parts Chassis Fan Removing the Chassis Fan The chassis fan is mounted at the rear of the chassis. Follow these instructions to remove the chassis fan: 1. If the server is operating, power off the server. Refer to Chapter 1‚ Controls and Indicators for instructions. 2. Disconn...
103 Chapter 7 Replacing Parts 8. Lift the fan out and away from the chassis. Replacing the Chassis Fan 1. Remove the replacement chassis fan from the shipping container. 2. With the power connector oriented toward the rear of the chassis and the system board, guide the chassis fan into the chassis f...
104 Chapter 7 Replacing Parts System Board Removing the System Board 1. If the server is operating, power down the server. Refer to Chapter 1‚ Controls and Indicators for instructions. 2. Disconnect the power cord and any external cables. If necessary, label each one to expedite re-assembly. 3. Remo...
105 Chapter 7 Replacing Parts Replacing the System Board 1. Remove the replacement system board and any cables from the anti-static shipping container. 2. Place the system board on an anti-static pad and set all jumper connections as recorded during the system board removal. 3. Insert the new system...
106 Exploded View – Covers and Bezels 8 Parts Identification Figure 8-1. Covers and Bezels 1 2 3 4 5 6 7 8
107 Chapter 8 Parts Identification Exploded View – Mass Storage Devices Figure 8-2. Mass Storage Devices 9 10 11 12 13 14 15 16 17 20 19 18
109 Chapter 8 Parts Identification Exploded View – System Board Components Figure 8-4. System Board Components 32 31 27 29 28
110 Chapter 8 Parts Identification Replaceable Parts List The items in this list and the corresponding item numbers in the respective Exploded Views apply to both models of the hp server, except where noted. NOTE The part numbers listed below were available at the time of publication. Part numbers m...
112 Chapter 8 Parts Identification Cables and Part Numbers Keyboards Power Cords Description Spare Part Number Country Kit (Documentation, Power Cords) 311733-001 IDE Cable kit (Floppy, CD-ROM, HDD) 311174-001 Internal SCSI Cable w/five connectors and termination at end of cable SCSI LED Cable Langu...
113 This appendix provides the operating conditions (environmental requirements), hardware specifications, physical requirements, power requirements, and video resolutions of the hp server tc2120. The system board layout and its connectors are also provided. See Figure 9-1 . The specifications liste...
114 Chapter 9 Specifications Power Supply Specifications Hardware Specifications Parameter Characteristics Input Type Manual voltage selection Input - Maximum Range 100 to 127 VAC @ 50/60 Hz200 to 240 VAC @ 50/60 Hz Operating Current 100 to 127 VAC @ 7.0 A200 to 240 VAC @ 3.5 A Inrush Current 90 A (...
115 Chapter 9 Specifications System Board Layout I/O One Serial port; one bi-directional parallel port with ECP/EPP high-speed support; PS/2 style mouse and keyboard connectors; two USB ports - supports USB printers, external modems, and mouse and keyboard, but NOS dependant; one video port; one LAN...
1 Index A accessory boards removing , 96 replacing , 97 ACPI Advanced Configuration and Power Interface , 5 anti-static service kit , 20 anti-static wrist strap , 80 arching effect power supply , 43 attaching the side rails to the hard drive , 21 B backup tape drive installing , 25 replacing , 85 ba...
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