Page 3 - Contents
HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide iii HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:52 AM Contents About This Guide Audience Assumptions ......................................................................................
Page 4 - Chapter 4
Contents iv HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:52 AM Chapter 4 Component Identification Front Panel Components ...................................................................
Page 5 - About This Guide; Audience Assumptions
HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide v HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:52 AM About This Guide This maintenance and service guide can be used for reference when servicing the HP StorageWorks Modular Smart Array...
Page 6 - Where to Go for Additional Help; Telephone Numbers
About This Guide vi HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:52 AM CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of clearance at the front and...
Page 7 - Illustrated Parts Catalog; Mechanical and System Components
HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 1-1 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:55 AM 1 Illustrated Parts Catalog Mechanical and System Components 6 3 5 2 8 7 1 4
Page 9 - Removal and Replacement Procedures; Safety Considerations; iew all the safety information.; Preventing Electrostatic Discharge
HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 2-1 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM 2 Removal and Replacement Procedures To service the MSA500 system, you may need the following tools: • Flat-blade screwdriver • Fr...
Page 10 - Rack Warnings and Cautions; Device Warnings and Cautions
Removal and Replacement Procedures 2-2 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM Rack Warnings and Cautions WARNING: Because the rack allows stacking of computer components on ...
Page 11 - Weight Warning
Removal and Replacement Procedures HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 2-3 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM WARNING: Be sure that the AC power supply branch circuit that provides power to the rack is not...
Page 12 - System Power Down; Hard Drive Blank
Removal and Replacement Procedures 2-4 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM System Power Down WARNING: To reduce the risk of personal injury, electric shock, or damage to ...
Page 13 - Hot-Plug SCSI Hard Drive
Removal and Replacement Procedures HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 2-5 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM Hot-Plug SCSI Hard Drive CAUTION: If you must replace a hot-plug drive, follow the guidelines i...
Page 15 - Universal Hot-Plug Tape Drive
Removal and Replacement Procedures HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 2-7 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM Universal Hot-Plug Tape Drive To remove the component: CAUTION: To prevent improper cooling and...
Page 16 - Bezel Blank
Removal and Replacement Procedures 2-8 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM Bezel Blank To remove the component: CAUTION: Always populate bays with either a component or b...
Page 17 - HP StorageWorks Modular Smart Array 500 Controller
Removal and Replacement Procedures HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 2-9 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM HP StorageWorks Modular Smart Array 500 Controller When the MSA500 controller in a single-contr...
Page 18 - Battery-Backed Cache Module
Removal and Replacement Procedures 2-10 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM Battery-Backed Cache Module CAUTION: To prevent data loss or equipment damage, follow the inst...
Page 19 - Blower
Removal and Replacement Procedures HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 2-11 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM Blower To remove the component: WARNING: The blower blades rotate at a high speed. Avoid touch...
Page 20 - Hot-Plug Power Supply
Removal and Replacement Procedures 2-12 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM Hot-Plug Power Supply Observe the following cautions for AC power supplies: CAUTION: Removing ...
Page 22 - -Port and 4-Port Shared Storage Modules
Removal and Replacement Procedures 2-14 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM 2-Port and 4-Port Shared Storage Modules To remove the component: 1. Power down the system. Re...
Page 23 - Interconnect Blank
Removal and Replacement Procedures HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 2-15 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM Interconnect Blank To remove the component: CAUTION: Always populate interconnect bays with a ...
Page 24 - Power Button/LED Assembly
Removal and Replacement Procedures 2-16 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM Power Button/LED Assembly To remove the component: 1. Power down the system. Refer to “System ...
Page 25 - MSA500 System Chassis and Backplane
Removal and Replacement Procedures HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 2-17 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:57 AM MSA500 System Chassis and Backplane If the backplane board fails or the chassis sustains signi...
Page 26 - Diagnostic Tools; Server Utilities
HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 3-1 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:59 AM 3 Diagnostic Tools Server Utilities HP utilities provide reporting functions that enable event-focused management and diagnostics....
Page 27 - ROM Upgrades; Array Diagnostics Utility; Array Configuration Utility
Diagnostic Tools 3-2 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:59 AM ROM Upgrades Each MSA500 controller has a ROM that contains the controller firmware. The ROM flash tool enables s...
Page 28 - NetWare Online Array Configuration Utility (CPQONLIN)
Diagnostic Tools HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 3-3 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:59 AM NetWare Online Array Configuration Utility (CPQONLIN) The NetWare Online Array Configuration Utility, also called...
Page 29 - Component Identification; Front Panel Components
HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 4-1 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:00 AM 4 Component Identification Front Panel Components 1 3 4 2 7 6 5 Table 4-1: Front Panel Components Item Description 1 Bezel blank (...
Page 30 - Enclosure LEDs
Component Identification 4-2 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:00 AM Enclosure LEDs 1 2 3 Table 4-2: Enclosure LEDs Item LED Description Status 1 Environmental Monitoring Uni...
Page 31 - Rear Panel Components; Power Supply/Blower Assembly LEDs
Component Identification HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 4-3 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:00 AM Rear Panel Components 1 2 4 3 Table 4-3: Rear Panel Components Item Description 1 Interconnect blanks (Re...
Page 32 - -Port Shared Storage Module Components
Component Identification 4-4 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:00 AM 2-Port Shared Storage Module Components 1 2 Table 4-4: 2-Port Shared Storage Module Components Item Conne...
Page 33 - -Port Shared Storage Module LEDs
Component Identification HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 4-5 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:00 AM 2-Port Shared Storage Module LEDs 1 2 3 Table 4-5: 2-Port Shared Storage Module LEDs Item LED Description...
Page 34 - -Port Shared Storage Module Components
Component Identification 4-6 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:00 AM 4-Port Shared Storage Module Components 2 1 4 3 Table 4-6: 4-Port Shared Storage Module Components Item C...
Page 35 - -Port Shared Storage Module LEDs
Component Identification HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 4-7 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:00 AM 4-Port Shared Storage Module LEDs 1 2 3 Table 4-7: 4-Port Shared Storage Module LEDs Item LED Description...
Page 36 - Controller Components; Controller Display
Component Identification 4-8 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:00 AM Controller Components Controller Display Each MSA500 controller has an LCD display for informational and ...
Page 37 - Controller LEDs
Component Identification HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 4-9 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:00 AM Controller LEDs 15 7 14 6 13 5 12 4 11 3 10 2 9 1 8 17 0 16 Table 4-9: Controller LEDs Item LED Descripti...
Page 39 - SCSI IDs
Component Identification HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 4-11 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:00 AM SCSI IDs 14 7 6 5 4 3 2 1 8 9 10 11 12 13 Table 4-10: SCSI IDs Bay SCSI ID Bus Port 1 0 2 1 3 2 4 3 5 4 ...
Page 40 - Hot-Plug SCSI Hard Drive LEDs
Component Identification 4-12 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:00 AM Hot-Plug SCSI Hard Drive LEDs 1 2 3 Table 4-11: Hot-Plug SCSI Hard Drive LEDs Item LED Description 1 Act...
Page 41 - Specifications; System Unit Specification
HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 5-1 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:04 AM 5 Specifications System Unit Specification Table 5-1: System Unit Specifications Specification Value Dimensions Height 17.5 cm (6....
Page 42 - Memory
Specifications 5-2 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:04 AM Table 5-1: System Unit Specifications continued Specification Value Relative humidity (noncondensing) Operating 10%...
Page 43 - Hot-Plug AC Power Supply; Hot-Plug DC Power Supply
Specifications HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 5-3 HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:04 AM Hot-Plug AC Power Supply Table 5-4: Hot-Plug Power Supply Specifications Specification Value Height 12.7 cm (4.5 in...
Page 44 - Index
HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide Index-1 COMPAQ CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 11:03 AM Index Symbols and Numbers 2-Port Shared Storage Module components 4-4 LEDs 4-5 location 4-3 removing 2-14 replacing 2-14 s...
