HP QV138US - Manuals

2 External component identification Top TouchPad Component Description (1) Left pointing stick button Can be used with the pointing stick and functions like theleft button on an external mouse. (2) Center pointing stick button Can be used with the pointing stick and functions like thecenter button o...

Lights Component Description (1) TouchPad on/off light ● Off: The TouchPad is on. ● Amber: The TouchPad is off. (2) Caps lock light On: Caps lock is on. (3) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (4) Num loc...

Buttons and fingerprint reader Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is on, press the button briefly toinitiate Sleep. ● When the computer is in the Sle...

Keys Component Description (1) esc key Displays system information when pressed in coMBinationwith the fn key. (2) Function keys Execute frequently used system functions when pressed incoMBination with the fn key. (3) fn key Executes frequently used system functions when pressedin coMBination with a...

Front Component Description (1) Media Card reader Supports the following digital card formats: ● Secure Digital (SD) Card ● Secure Digital HC (SDHC) Card ● Secure Digital XC (SDXC) Card ● MultiMediaCard (MMC) ● MultiMediaCardplus (MMC+) (2) Display release latch Opens the computer. (3) Wireless ligh...

Left Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from beingmishandled or stolen. (2) USB 3.0 ports (2) Connects optional USB devices. (3) 1394 port C...

Rear Component Description (1) RJ-11 (modem) jack (select models only) Connects a modem cable. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and preventoverheating. It is normal for the internal fan to cycleon and...

3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and modelnumber provided on the service tag. Item Component Description (1) Product name This is the product name affixed to the front of thecomputer. (2) Serial number (s/n) Thi...

Computer major components 20 Chapter 3 Illustrated parts catalog

Cable Kit Item Description Spare part number Cable Kit 652545-001 (1) Power connector cable (2) Network cable (includes RJ-45 jack) (3) Modem module cable (includes RJ-11 jack) (4) Bluetooth module cable 26 Chapter 3 Illustrated parts catalog

Plastics Kit Item Description Spare part number Plastics Kit : 655546-001 (1) Optical drive compartment cover (2) RJ-11 (modem) jack cover (3) SD Card cover (4) ExpressCard slot cover 30 Chapter 3 Illustrated parts catalog

Sequential part number listing Spare partnumber Description 491683-001 Power cord for use in North America (3 conductor, black, 1.83 m ) 491683-011 Power cord for use in Australia (3 conductor, black, 1.83 m ) 491683-021 Power cord for use in Europe, the Middle East, and Africa (3 conductor, black, ...

4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver ● 5.0 mm hex socket ...

Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated and pointing stick circuitsprovide some protection, but in many cases, ESD ...

Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the base enclosurespare part kit, spare part number 652535-001. There are 7 rubber feet that attach to the baseenclosure in the locations illustrated below. 44 Chapter 4 Removal and replacement procedures

Battery Description Spare part number 8-cell, Li-ion 2.8 Ah (75 WHr) 632425-001 8-cell, Li-ion 2.8 Ah (83 WHr) 632427-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then s...

3. Disconnect the power from the computer by first unplugging the power cord from the AC outletand then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45 ). Remove the SIM: 1. Press in on the SIM (1) to release it from the SIM slot. 2. Remove the SIM (2) from...

3. Remove the Bluetooth module (3) . Reverse this procedure to install the Bluetooth module. WLAN module Description Spare part number Intel® Centrino™ Advanced-N 6205, 802.11a/b/g/n WLAN module 631954-001 Intel Centrino Ultimate-N 6300, 802.11a/b/g/n WLAN module 572511-001 Atheros HB112AGN 802.11a/...

Remove the WLAN module: 1. Position the computer with the front toward you. 2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The WLAN antenna cables are numbered and connect from left to right on the WLAN module. 3. Remove the two Phillips M2.0×2.0 screws (2) th...

Primary hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 642774-001. Description Spare part number 750 GB, 7200-rpm SATA hard drive 633252-001 500 GB, 7200-rpm SATA hard drive 634925-001 320 GB, 7200-rpm SATA hard drive 641672-001 320 GB, 7200-rpm...

b. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Secondary hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 642774-001. Description Spare part number 750 GB, 720...

b. Lift the bracket (2) straight up to remove it. Reverse this procedure to reassemble and install the primary hard drive. Optical drive Description Spare part number Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive 652551-001 DVD±RW SuperMulti Double-Layer Drive 652549-001 Blu-ray ROM DVD±RW Super...

b. Firmly pull outward on the open tray (2) until the optical drive slides out. c. Firmly pull outward on the bezel to remove the bezel from the optical drive tray. Reverse this procedure to reassemble and install the optical drive. Upgrade bay hard drive NOTE: The hard drive bracket is included in ...

5. Remove the upgrade bay hard drive (3) . Reverse this procedure to reassemble and install the upgrade bay hard drive and upgrade bay harddrive carrier. Primary memory module NOTE: Primary memory is installed under the keyboard. A computer having a system board with spare part number 652508-001 or ...

4. Remove the battery (see Battery on page 45 ). 5. Remove the service access cover (see Service access cover on page 46 ) 6. Remove the hard drive (see Primary hard drive on page 54 ). 7. Remove the keyboard (see Keyboard on page 65 ). Remove the primary memory module: 1. Spread the retaining tabs ...

9. Turn the keyboard over to rest on the palm rest. 10. Release the keyboard ZIF connector (1) and lift the keyboard cable (2) to release it. 11. Release the pointing stick ZIF connector (3) and lift the cable (4) to release it. Reverse this procedure to install the keyboard. Fan/graphics board heat...

Reverse this procedure to install the fan into the fan/graphics board heat sink assembly. Graphics board NOTE: The graphics board spare part kit includes replacement thermal material. Description Spare part number AMD FirePro M5950 XT-GL 1GB GDDR5 (DP 1.2 and Eyefinity Plus support) 647176-001 NVIDI...

3. Remove the graphics board (3) out to the right. Reverse this procedure to install the graphics board. Processor heat sink Description Spare part number For use only with computer models equipped with quad-core processors 653629-001 For use only with computer models equipped with dual-core process...

2. Lift the processor heat sink (2) up and to the right at an angle and remove it from the base enclosure (3) . NOTE: Thermal paste located on the surfaces of the processor (1) and the processor heat sink (2) must be thoroughly removed and replaced each time the processor heat sink is removed. Repla...

2. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket. Reverse this procedure to install the processor. Display bezel Description Spare part number Displ...

Display panel Description Spare part number 43.9 cm (17.3 in), HD+ AG LED WVA 652520-001 43.9 cm (17.3 in), FHD AG WVA 652521-001 Before removing the display panel, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, an...

7. Disconnect the display cable (6) from the display panel 8. Remove the eight Phillips M2.0x3.0 screws (1) that secure the display panel brackets to the display panel. 9. Remove the display panel (2) . Reverse this procedure to reassemble and to install the display panel. Webcam module Description ...

Before removing the webcam module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the ...

Display assembly NOTE: The display assembly spare part kit includes the display panel cable, 3 WLAN antenna and cables, and 2 WWAN antenna and cables. Description Spare part number 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Color with webcam (not available with HP Mobile Broadband) 652519-001 43.9...

3. Remove the speaker assembly (3) . Reverse this procedure to install the speaker assembly. Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 652545-001. See Modem module cable on page 101...

Modem module cable NOTE: The modem module cable is included in the Cable Kit, spare part number 652545-001. Before removing the modem module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it do...

5. Remove the card reader/USB 3.0 board (3) to the right away from the base enclosure. Reverse this procedure to install the card reader/USB 3.0 board. Bluetooth module cable NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 652545-001. Before removing the Bluetooth mo...

Network cable and jack NOTE: The network cable is included in the Cable Kit, spare part number 652545-001. Before removing the network cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down thr...

2. Remove the power connector cable jack (2) from the base enclosure. Reverse this procedure to install the Power connector cable. System board NOTE: All system board spare part kits include replacement thermal material. NOTE: Models that support quad-core processors have four memory slots. Models t...

7. Remove the system board (7) by lifting it straight up. Reverse this procedure to install the system board. Security lock The security lock is included with the base enclosure assembly, spare part number 652535-001. Before removing the security lock, follow these steps: 1. Shut down the computer. ...

5 Computer Setup Windows Vista and Windows 7 Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operatingsystem is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your compu...

To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore ...

Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the compu...

Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Administrator Tools Setup BIOS Administrator Password Set up a BIOS administrator password User Management (requires a BIOS administrator password) Create New BIOS User Account ...

System Configuration menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Set the MultiBook Express Boot Popup delay inseconds. ● Enable/d...

6 Specifications Computer specifications Metric U.S. Dimensions Width 41.70 cm 16.40 in Depth 27.20 cm 10.70 in Height (front to back) 3.70 cm to 4.30 cm 1.47 in to 1.68 in Weight 3.60 kg 7.96 lbs Input power Operating voltage 19.5 V dc @ 4.74 A – 120 W Operating current 4.74 A Temperature Operating...

43.9 cm (17.3 in) WVA display specifications Metric U.S. Dimensions Width 24.4 cm 9.65 in Depth 38.1 cm 15.0 in Diagonal 43.9 cm 17.3 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 180 nits (typical) Backlight LED Character display 80 × 25 Total power consumption 6....

Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM,DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM(Ver.2), CD-DA, CD-ROM (mode 1 andmode 2), CD-ROM XA (mode 2, form 1and form 2), Photo CD ...

Applicable disc Read: Write: 24X CD-R 3,600 KB/sec 16X CD-RW 2,400 KB/sec 8X DVD+R 10,800 KB/sec 4X DVD+RW 5,400 KB/sec 8X DVD-R 10,800 KB/sec 4X DVD-RW 5,400 KB/sec 2.4X DVD+R(9) 2,700 KB/sec 5X DVD-RAM 6,750 KB/sec 1X BD-ROM 4,500 KB/sec 1X BD-R read 4,500 KB/sec 1X BD-RE read 4,500 KB/sec Transfe...

Applicable disc Read: Write: 5X DVD-RAM 6,750 KB/sec Transfer mode Multiword DMA Mode DVD-ROM Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD mIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODECD, CD-I, CD-I Bridge (Photo cD,Video CD), Multisession CD (Photo cD,CDEXTRA, Portfolio, CD-R,...

7 Backup and recovery Windows 7 To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire hard drive (select models only), create system repair discs (select models only),or create system restore points. In case of system failure, you can...

Backing up your information Recovery after a system failure is as complete as your most current backup. You should createsystem repair discs (select models only) and your initial backup immediately after software setup. Asyou add new software and data files, you should continue to back up your syste...

Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use Windows Backup and Restore to recover information youhave previously backed up. You can also use Windows Startup Repair to fix proble...

Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were i...

Using a Windows 7 operating system DVD (purchased separately) If you are unable to boot (start up) your computer and you cannot use the system repair discs youpreviously created (select models only), you must purchase a Windows 7 operating system DVD toreboot the computer and repair the operating sy...

Windows Vista To protect your information, use the Backup and Restore Center to back up individual files andfolders, back up your entire hard drive (select models only), or create system restore points. In caseof system failure, you can use the backup files to restore the contents of your computer. ...

Using a Windows Vista operating system DVD (purchased separately) If you are unable to boot (start up) your computer, you must purchase a Windows Vista operatingsystem DVD to reboot the computer and repair the operating system. Be sure that your most recentbackup (stored on discs or on an external d...

8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equip...

Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's R...

9 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removi...

Index Symbols/Numerics 1394 port, identifying 14 A AC adapter, spare part numbers 31, 32, 33 accessory battery connector identifying 17 ambient light sensor identifying 15 ambient light sensor board spare part number 28, 37 Antenna Kit spare part number 28, 33 application button board removal 94spar...