Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ........................................................................................
Page 9 - Product description
1 Product description Category Description HP ProBook6460bNotebook PC HP EliteBook8460pNotebook PC HP EliteBook8460w MobileWorkstation Product Name HP ProBook 6460p Notebook PC √ HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w MobileWorkstation √ Processors Intel® Core™ i7 processor, Quad Core 2...
Page 18 - External component identification; Display
2 External component identification Display NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Internal display switch Turns off the display or initiates Sleep if the display is closedwhile the power is on. NOTE: The display switch is not visible from ...
Page 21 - TouchPad
Top TouchPad NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) Pointing stick (select models only) Moves the pointer and selects or activates items on thescreen. (2) Left pointing stick button Can be used with the pointing stick and func...
Page 22 - Lights
Lights NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) TouchPad on/off light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) Caps lock light On: Caps lock is on. (3) Power light ● On: The computer is on. ● Blinking: The computer is in t...
Page 24 - Buttons and fingerprint reader
Buttons and fingerprint reader NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) TouchPad on/off button Turns the TouchPad on and off. 16 Chapter 2 External component identification
Page 26 - Keys
Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) Function keys Execute frequently used system functions when pressed incombination with the fn key. 18 Chapter 2 ...
Page 28 - Front
Front NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Display release latch Opens the computer. (2) Wireless light ● White: An integrated wireless device, such as a wirelesslocal area network (WLAN) device and/or a Bluetooth®device, is on. ● Amber: ...
Page 30 - Rear
Rear NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) RJ-11 (modem) jack Connects a modem cable. (2) External monitor port Connects an external VGA monitor or projector. (3) RJ-45 (network) jack Connects a network cable. 22 Chapter 2 External compone...
Page 35 - Illustrated parts catalog; Service tag
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag. ● Product name (1) . This is the product name affixed to the front of the computer. ● Serial number (s/n) (2) . This is an alpha...
Page 36 - Computer major components
Computer major components 28 Chapter 3 Illustrated parts catalog
Page 44 - Display components
Display components Item Description Spare part number (1) Display bezel (for use on models with or without a webcam) For use with HP ProBook 6460b models 643918-001 For use with HP EliteBook 8460p models 643919-001 For use with HP EliteBook 8460w models 643920-001 (2) Webcam module with microphone F...
Page 50 - Miscellaneous parts
Miscellaneous parts Description Spare part number AC adapters 65-W AC adapter 609939-001 65-W AC adapter for use in India 609948-001 90-W AC adapter 609940-001 90-W AC adapter for use in India 609947-001 Power cords: For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Thailand...
Page 64 - Removal and replacement procedures; Preliminary replacement requirements; Tools required; Service considerations; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sectio...
Page 66 - Grounding guidelines; Electrostatic discharge damage
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide someprotection, but in many cases, ESD contains enough pow...
Page 68 - Equipment guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexiblestraps with a minimum of one megohm ±10% resistance in the ground cords. To provide properg...
Page 69 - Component replacement procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed,replaced, or loosened when servicing the computer. Make special note of each screw and screw locksize and location du...
Page 70 - Computer feet
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart number 641831-001 for HP ProBook 6460b models and 642768-001 for HP EliteBook 8460p/wmodels. There are 6 rubber feet that attach to the base enclosure in the locations illustrated belo...
Page 71 - Battery
Battery Description Spare part number 9-cell, 100 WHr, 3.0 Ah Li-ion battery (CC09100-CL) 631243-001 9-cell, 100 WHr, 3.0 Ah Li-ion battery (BB09100-CL) 634087-001 9-cell, 73 WHr, 2.2 Ah Li-ion battery 634089-001 6-cell, 62 WHr, 2.8 Ah, Li-ion battery 628668-001 6-cell, 55 WHr, 2.8 Ah, long life Li-...
Page 72 - SIM
Install the battery by inserting it into the battery bay until you hear a click. SIM NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in ...
Page 78 - Bottom door
Bottom door The bottom door is available in the Plastics Kit, spare part number 641832-001 for HP ProBook6460b models and 642804-001 for HP EliteBook 8460p/w models. Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in ...
Page 79 - Smart card reader
Smart card reader Description Spare part number Smart card reader assembly for use in 8460p/w models 642769-001 Smart card reader assembly for use in 6460b models 654823-001 Before removing the smart card reader assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the c...
Page 80 - Optical drive
Optical drive Description Spare part number For use in 6460b/8460p models: Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 643912-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 643913-001 DVD±RW and CD-RW SuperMulti DL Combo Drive 643911-001 DVD-ROM Drive 643910-001 For use in 8460w models: Blu-ray ROM DVD±R...
Page 82 - Upgrade bay
Upgrade bay Description Spare part number Upgrade Bay – Hard Drive Adapter Kit 643921-001 500-GB, 7200-rpm (for use in the upgrade bay) 656424-001 320-GB, 7200-rpm Self-Encrypting Drive (SED) hard drive 626978-001 Before removing a drive from the upgrade bay, follow these steps: 1. Shut down the com...
Page 84 - Hard drive
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket and screws. Description Spare part number 750-GB, 7200-rpm hard drive 633252-001 640-GB, 5400-rpm hard drive 637312-001 500-GB, 7200-rpm hard drive 634919-001 500-GB, 7200-rpm hard drive (for use in the upgrade bay) 656424-...
Page 87 - Memory modules
Memory modules NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the computer. Description Spare part number 2-GB (PC3-10600, 1333-MHz, DDR3) 621565-001 4-GB (PC3-10600, 1333-MHz, DDR3) 621569-001 8-GB (PC3-10600, 1333-MHz, DDR3) 634091-001 Update BIOS befor...
Page 89 - WWAN module
WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP hs2340 HSPA+ Mobile Broadband Module 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 HP lt2510 EV-DO/LTE Mobile Broadband Module 634513-001 Before removing the WWAN m...
Page 99 - Heat sink
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and isdesigned to turn on automatically when high temperature conditions exist. These ...
Page 102 - Processor
Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core i7 processors, Quad Core 2860QM, 2.5-GHz (turbo up to 3.6-GHz) processor with 8-MB L3 cache 666175-001 2820QM, 2.3-GHz (turbo up to 3.4-GHz) processor with 8-MB L3 cache 63469...
Page 104 - Keyboard
Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page 43 . Description Spare part number Keyboard for use in model 6460b without a pointing stick 641834-xxx Keyboard for use in model 6460b with a pointing stick 641835-xxx Keyboard for use in model 8460...
Page 106 - Bottom cover
8. Lift the keyboard connector latch (2) , and then disconnect the keyboard cable from the system board (3) . 9. Remove the keyboard. Reverse this procedure to install the keyboard. Bottom cover Description Spare part number For use in 6460b models: Includes a 2-button touchpad and fingerprint reade...
Page 110 - Fingerprint reader board
Fingerprint reader board Description Spare part number Fingerprint reader board (includes cable) 642764-001 Before removing the fingerprint reader board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut...
Page 112 - Lid switch
Lid switch Description Spare part number Lid switch board (includes cable) 642765-001 Before removing the lid switch, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating syste...
Page 116 - RJ-11 connector cable
RJ-11 connector cable NOTE: The RJ-11 connector cable is included in the Cable Kit, spare part number 641830-001. Before removing the RJ-11 connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then s...
Page 124 - System board
22. Remove the latching mechanism from the tabs that hold it in place (3) , slide the mechanism until it clears the tabs (4) , and then lift the mechanism from the display (5) . Reverse this procedure to reassemble and install the display assembly. System board NOTE: All system board spare part kits...
Page 131 - Using Computer Setup; Starting Computer Setup; Navigating and selecting in Computer Setup
5 Computer Setup (BIOS) and SystemDiagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the inputand output devices on the system (such as disk drives, display, keyboard, mouse, and printer).Computer Setup includes settings for the t...
Page 132 - Restoring factory settings in Computer Setup
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore ...
Page 133 - Updating the BIOS; Determining the BIOS version; Downloading a BIOS update
Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs . Some download packages contain a file named Readme.txt, which contains information regardinginstalling and troubleshooting the f...
Page 134 - Using System Diagnostics
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are...
Page 135 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions Length 23.1 cm 9.11 in Width 33.8 cm 13.3 in Height (front to rear) 3.4 to 3.6 cm 1.34 to 1.42 in Weight (equipped with UMA graphics, optical drive, 1 SODIMM, hard drive, WLAN module, 3 cell battery) 2.20 kg 4.85 lbs Input power Operati...
Page 138 - Hard drive specifications
Hard drive specifications 750-GB* 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 115 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA sec...
Page 142 - DVD-ROM Drive specifications
DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD DigitalAudio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc ...
Page 143 - Specification information in Device Manager
Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well asprovides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 and Windows Vista in...
Page 144 - Backup and recovery; Windows 7; Backing up your information
7 Backup and recovery Windows 7 ● Backing up your information ● Performing a system recovery To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire hard drive (select models only), create system repair discs (select models only)by usin...
Page 145 - Performing a system recovery
new software and data files, you should continue to back up your system on a regular basis tomaintain a reasonably current backup. The system repair discs (select models only) are used to startup (boot) the computer and repair the operating system in case of system instability or failure. Yourinitia...
Page 146 - Using the Windows recovery tools; Using f11 recovery tools
Using the Windows recovery tools To recover information you previously backed up: 1. Select Start > All Programs > Maintenance > Backup and Restore . 2. Follow the on-screen instructions to recover your system settings, your computer (select modelsonly), or your files. To recover your infor...
Page 147 - Using a Windows 7 operating system DVD (purchased separately); Next
3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen. 5. Follow the on-screen ins...
Page 148 - Windows Vista
Windows Vista To protect your information, use the Backup and Restore Center to back up individual files andfolders, back up your entire hard drive (select models only), or create system restore points. In caseof system failure, you can use the backup files to restore the contents of your computer. ...
Page 149 - Performing a recovery
To create a backup using Backup and Restore Center: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance &...
Page 150 - Repair your computer; Start
4. Select Repair your computer . 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and refo...
Page 152 - Power cord set requirements; Requirements for all countries and regions
8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 153 - Requirements for specific countries and regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's R...
Page 154 - Recycling; Materials Disposal
9 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and ha...
Page 160 - Index
Index Symbols/Numerics 1394 port, identifying 21 A AC adapter, spare part numbers 42, 45 accessory battery connector, identifying 25 ambient light sensor identifying 11spare part number 54 antennas disconnecting 81, 86 audio, product description 4audio-in (microphone) jack 23, 24audio-out (headphone...
