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Page 3 - HP LaserJet MFP Analog Fax Accessory 300; Fax Guide

Page 5 - Table of contents

Table of contents 1 Setup Parts included with the fax accessory .................................................................................................. 2Installing the fax accessory ..............................................................................................................

Page 9 - Setup

1 Setup The HP LaserJet MFP Analog Fax Accessory 300 enables the HP multifunction product (MFP) tofunction as a standalone analog fax machine. This guide describes the fax functions of this product in the following sections: ● Parts included with the fax accessory ● Installing the fax accessory ● Ve...

Page 11 - Installing the fax accessory

Installing the fax accessory ● Installing/replacing the fax accessory in the HP LaserJet 9040/9050mfp ● Installing/replacing the fax accessory in the HP LaserJet 4345mfp ● Installing/replacing the fax accessory in the HP LaserJet M4345 MFP ● Installing/replacing the fax accessory in the HP Color Las...

Page 20 - HP Color LaserJet CM4730 MFP

9. Push the fax accessory into place, and then verify that it is securely connected to the formatter.The phone connector on the fax accessory should be aligned with the square opening in theformatter cage. 10. Close the formatter-cage door. 11. Replace the formatter cover. 12. Plug the power cable i...

Page 31 - Series

Installing/replacing the fax accessory in the HP Color LaserJet CM6040 MFP Series Use this procedure to install the analog fax accessory in the HP Color LaserJet CM6040 MFP Series. 1. Turn off the MFP, and unplug the power cord from the MFP Figure 1-26 Turning the power off Figure 1-27 Unplugging th...

Page 39 - MFP

16. Locate the phone cord that is included with the fax accessory kit. Connect one end of the phonecord into the fax accessory phone jack that is on the formatter. Push the connector until you heara click. Figure 1-42 Connecting the phone cord 17. Connect the other end of the phone cord into the pho...

Page 43 - Verifying fax operation

Verifying fax operation When the fax accessory is installed and operating correctly, the fax icon displays on the MFP controlpanel. If the fax accessory has just been installed but has not been configured, the fax icon is grayed-out and (depending on the MFP model) may have Not Configured written ac...

Page 44 - Required fax settings; Fax Configuration Wizard

Required fax settings NOTE: A Fax Configuration Wizard is available to guide you through the steps to make the required fax settings. For more information, see Fax Configuration Wizard on page 36 . After the fax accessory is installed, you must configure certain settings before you can use theaccess...

Page 46 - Set the fax header

Set, verify, or change the MFP/fax location on the HP LaserJet M3025 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 MFP, M9040 MFP, M9050 MFP, and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1. On the control panel, scroll to and touch the Administration icon to open the Administration menu. 2. ...

Page 49 - Set fax settings

2 Set fax settings This chapter describes the configuration settings for the MFP fax accessory that you access throughthe fax menu on the control panel. In addition to the control panel, you can access these settings throughremote configuration tools. NOTE: For information about the following settin...

Page 50 - Remote fax configuration; Web browser; HP Web Jetadmin

Remote fax configuration In addition to using the MFP control panel, you can configure the fax accessory remotely by using varioussoftware tools. Because the MFP contains an embedded Web server (EWS), you can configure the faxaccessory across the Web by using either a Web browser or HP Web Jetadmin ...

Page 51 - HP MFP Digital Sending Software Configuration Utility

HP MFP Digital Sending Software Configuration Utility To access the analog MFP fax settings by using the DSS configuration utility, perform the followingsteps. 1. 1. Start the utility (on the computer or server) to open the main screen. 2. Select the MFP and click the Configure MFP button on the mai...

Page 52 - Send fax settings; Set the dial tone detection

Send fax settings Set the dial tone detection The detect dial tone setting determines whether the fax checks for a dial tone before sending a fax. Set the dial tone detection on the HP LaserJet 4345mfp and 9040/9050mfp, and the HP Color LaserJet 4730mfp and 9500mfp 1. On the control panel, press the...

Page 54 - Set the redial rules

NOTE: You might need a pause between the prefix and the phone number. To insert a 2–second pause, enter a comma ( , ). For more information on using a comma see Send a fax on page 70 . Set a dialing prefix on the HP LaserJet 4345mfp and 9040/9050mfp, and the HP Color LaserJet 4730mfp and 9500mfp 1. ...

Page 56 - Set redial interval; Set the outgoing fax resolution

Set redial interval The redial interval setting selects the number of minutes between retries if the number dialed is busy ornot answering. NOTE: You might observe a redial message on the control panel when both the Redial-on-Busy and Redial-on-No-Answer settings are set to off. This occurs when the...

Page 57 - Set billing codes

Set the resolution for outgoing faxes on the HP LaserJet 4345mfp and 9040/9050mfp, and the HP Color LaserJet 4730mfp and 9500mfp 1. On the control panel, press the Menu button to open the main menu. 2. Touch FAX to open the fax menu. 3. Scroll to and touch FAX SEND . 4. Touch DEFAULT RESOLUTION to s...

Page 58 - Set the JBIG compression mode

3. Touch Fax Send Settings to see the Fax Send settings. 4. Scroll to and touch Billing Codes to see the billing code settings. 5. Touch Custom to enable billing codes. NOTE: If you want to disable billing codes, touch OFF , touch Save , and then skip the remaining steps. 6. Touch Save to open the B...

Page 61 - Activate Fax Number Speed Dial Matching

4. Touch Enable . 5. Touch Save . Activate Fax Number Speed Dial Matching If this feature is enabled, the MFP tries to match any fax number entered with existing entries in thespeed dial list. If a match is found, you can confirm the match and have the MFP complete the faxingaction automatically. Th...

Page 62 - Receive fax settings

Receive fax settings Set rings-to-answer The rings-to-answer setting determines the number of times the phone rings before the call is answeredby the fax accessory. NOTE: The default setting range for rings-to-answer is country/region-specific. Set the number of rings-to-answer on the HP LaserJet 43...

Page 63 - Set the paper tray

Stamp received faxes (incoming faxes) on the HP LaserJet M3025 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 MFP, M9040 MFP, M9050 MFP and HP Color LaserJet CM4730 MFP CM6040 MFP Series 1. On the control panel, scroll to and touch the Administration icon to open the Administration menu. 2. Touch Defau...

Page 64 - Set the destination bin

3. Scroll down and touch FAX RECEIVE . 4. Touch Fax Paper Tray to display the settings screen. 5. Use the up and down arrows to select the number for the tray (default=0), and then touch OK . Set the paper tray on the HP LaserJet M3025 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 MFP, M9040 MFP, M905...

Page 65 - Blocking incoming faxes; Create a blocked-fax list

Blocking incoming faxes Use the fax block list setting to create a list of blocked phone numbers. When a fax is received from ablocked phone number, the fax is not printed and is immediately deleted from memory. NOTE: Only numbers can be used in the fax block list. Do not use dashes or spaces. If a ...

Page 66 - Clear all numbers from the blocked-fax list

5. Touch Remove Blocked Number to see the list of blocked phone numbers. 6. Scroll through the numbers to highlight one you want to remove, and then touch the phone numberto remove it. Repeat this step for any numbers you want to remove. 7. Touch OK to exit. Remove numbers from the blocked-fax list ...

Page 67 - Initiate polling receive; Changing notification settings

Initiate polling receive Some fax machines can hold a fax until another fax machine requests that the fax be sent. When anMFP polls another fax machine that is holding a fax and requests that the held fax be sent to the MFP,this is known as polling receive. Initiate polling receive for the HP LaserJ...

Page 69 - Set the error correction mode

Set the error correction mode Normally, the fax accessory monitors the signals on the telephone line while it is sending or receivinga fax. If the fax accessory detects an error during the transmission and the error correction setting is on,the fax accessory can request that the error portion of the...

Page 70 - Set the modem volume

Set the modem volume Set the modem volume on the HP LaserJet 4345mfp and 9040/9050mfp, and the HP Color LaserJet 4730mfp and 9500mfp 1. On the control panel, press the Menu button to display the main menu. 2. Touch FAX to display the fax menu. 3. Touch FAX SETUP OPTIONAL to display the optional sett...

Page 71 - Set the ringer volume

Set the ringer volume Set the ringer volume on the HP LaserJet 4345mfp and 9040/9050mfp, and the HP Color LaserJet 4730mfp and 9500mfp 1. On the control panel, press the Menu button to open the main menu. 2. On the control panel, touch the Administration icon to open the Administration menu. 3. Touc...

Page 73 - Use Fax

3 Use Fax This chapter provides information about fax setup, sending faxes, and receiving faxes in the followingsections: ● Fax feature screen ● Status message bar ● Send a fax ● Canceling a fax ● Receiving faxes ● Creating and deleting speed dial lists ● Assigning speed dial lists to one-touch keys...

Page 74 - Fax feature screen; and 9500mfp fax feature screen

Fax feature screen The Fax feature screen is used to send faxes. To access this screen, press the FAX icon displayed on the control panel Home screen. HP LaserJet 4345mfp and 9040/9050mfp, and HP Color LaserJet 4730mfp and 9500mfp fax feature screen Figure 3-1 HP LaserJet 4345mfp and 9040/9050mfp, a...

Page 75 - MFP Series fax feature screen

HP LaserJet M3035 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 MFP, M9040 MFP, M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series fax feature screen Figure 3-2 Fax feature screen 1 Home Key - return to main screen 2 Send Fax - press to send fax to recipients 3 Enter Number into Recipien...

Page 77 - Status message bar

Status message bar While sending and receiving faxes, status information will display in the status bar located at the top ofsome touch screens. This status includes such information as: Ready , Receiving call , Page sent , and others. ENWW Status message bar 69

Page 81 - Send a fax using speed dial

Send a fax using speed dial NOTE: Prior to sending a fax using speed dial, you must create a speed dial. To create a speed dial, see Creating and deleting speed dial lists on page 83 . Send a fax using the speed dial on the HP LaserJet 4345mfp and 9040/9050mfp, and the HP Color LaserJet 4730mfp and ...

Page 82 - Sending a fax using one touch speed dial

9. Touch the check box in front of the speed dial name you wish to use. 10. Touch OK to return to the Fax screen. The speed dial number(s) will be listed in the Fax Recipient screen. 11. Touch Start to send the fax. You can either touch the Start button on the touch screen or press the green Start b...

Page 83 - Search a speed-dial list by name

3. Touch Settings . Verify that the Describe Original settings match those of your original. These settings include: ● Page size (such as letter or A4) ● 1-sided or 2-sided printing ● Page content (text, mixed text and graphics, or graphics and photos) Sending graphics and photos in text mode result...

Page 84 - Sending a fax using phone book numbers

Search a speed-dial list by name on the HP LaserJet 4345mfp, HP Color LaserJet 4730mfp, HP LaserJet 9040/9050mfp, and HP Color LaserJet 9500mfp NOTE: This feature is new for these models. 1. On the control-panel main screen, touch the FAX icon to display the Fax screen. 2. Touch Speed Dial to open t...

Page 86 - DSS fax phone book search

The Details button displays the fax number or list of fax numbers for the selected phone book entry. The Personal button shows only entries from the user's contact list in the phone book. The All button provides a merged list of the public fax entries and the personal entries from the contact list. ...

Page 88 - Canceling a fax; Cancel the current fax transmission; Cancel all pending faxes

Canceling a fax Cancel the current fax transmission The Cancel Current Transmission menu item only appears if an outgoing fax call is in progress. NOTE: The cancel operation may require up to 30 seconds to complete. Cancel the current fax transmission using the menus on the HP LaserJet 4345mfp and 9...

Page 90 - Receiving faxes

Receiving faxes When the fax accessory receives incoming faxes, it stores them in memory before printing. After theentire fax is stored, it is printed and then deleted from memory. Faxes print when received unlessSchedule Printing of Faxes is enabled. If Schedule Printing of Faxes is enabled, all in...

Page 91 - Creating and deleting speed dial lists; Create a speed dial list

Creating and deleting speed dial lists Speed dial allows you to assign a speed dial name to a single number or a group of numbers and thensend a fax to that number or numbers by selecting the speed dial name. Create a speed dial list Create a speed dial list on the HP LaserJet 4345mfp and 9040/9050m...

Page 92 - Delete a single number from the speed dial list

3. Select a speed dial name in the speed dial list. 4. Touch Delete to delete the speed dial list. 5. Touch Yes to confirm the deletion; or, touch No to retain the list. 6. Touch OK to return to the Fax screen. Delete a speed dial list on the HP LaserJet M3025 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M...

Page 93 - Add a number to an existing speed dial list

6. Touch OK to return to the Speed Dials screen. 7. Touch OK to return to the Fax screen. Add a number to an existing speed dial list Add a number to an existing speed dial list on the HP LaserJet 4345mfp, 9040/9050mfp, and 5035mfp, and the HP Color LaserJet 4730mfp and 9500mfp 1. On the control pan...

Page 94 - Assigning speed dial lists to one-touch keys

Assigning speed dial lists to one-touch keys The one-touch keypad allows you to send a fax to a speed dial list simply by touching a one-touch key.However, before using the one-touch keys, you must create a speed dial list and assign the speed dialname to a one-touch key. Assign a speed dial to a on...

Page 95 - Voice Calls and Retries; Fax Call Report; Fax Activity Log

Voice Calls and Retries Voice calls are not included in the Fax Activity log and do not generate a T.30 report. The followingsections provide information on retries of a fax job. Fax Call Report When all fax attempts have been exhausted, a Fax Call Report will be printed for a fax send. It showsthe ...

Page 96 - Secure settings; Change your PIN

Secure settings Two settings, fax forwarding and fax printing, are secure features and require a PIN. The first time youaccess either setting, you will be required to create a PIN. After you create that PIN, it is used to accessboth features. That is, if a PIN that has been created for fax forwardin...

Page 98 - Set fax forwarding

Set fax forwarding Use the forward fax setting to forward all received faxes to another fax number. When forward fax isenabled, the receiving MFP prints the fax (if fax printing is disabled, the fax prints when the printing isenabled), and also forwards the fax to the fax forward number. NOTE: If th...

Page 99 - Fax-printing behavior

Scheduling fax printing (memory lock) Use the fax printing feature to specify when faxes print. There are three fax printing modes that can beselected. The selections are Store all received faxes , Print all received faxes , or Use fax printing schedule . If Store all received faxes is selected, the...

Page 100 - Enable or disable the schedule for printing of faxes

Enable or disable the schedule for printing of faxes NOTE: Before enabling a fax-printing schedule, a schedule must be created. For more information, see Create a fax printing schedule on page 93 . Enable/disable the schedule for printing of faxes on the HP LaserJet 4345mfp and 9040/9050mfp, and the...

Page 101 - Create a fax printing schedule

7. Select a fax printing mode: ● Scroll to and touch Store all received faxes to disable printing of faxes and store all received faxes to memory. ● Scroll to and touch Print all received faxes to allow all stored faxes to print and to print all faxes as received. ● Scroll to and touch Use fax print...

Page 103 - Using Fax over VoIP networks

Using Fax over VoIP networks VoIP technology converts the analog phone signal into digital bits. These are then assembled intopackets which travel on the Internet. The packets are converted and transmitted back to analog signalsat or near the destination. The transmission of the information on the I...

Page 105 - Solve fax problems

4 Solve fax problems Use the information in this chapter to troubleshoot general fax issues. Before you can use your fax accessory, you must complete the following tasks: ● Select a location ● Set the date, time, and fax header When the fax accessory is installed for the first time, the settings mus...

Page 106 - Is your fax set up correctly?; What type of phone line are you using?

Is your fax set up correctly? Use the following checklist to help identify the cause of any fax related problems you are encountering: ● Are you using the phone cord supplied with the fax accessory? This fax accessory has been tested with the supplied phone cord to meet RJ11 specifications. Do not s...

Page 107 - Checking fax accessory status

Checking fax accessory status If the analog-fax accessory does not appear to be functioning, print a Fax Accessory Page to check thestatus. Print the Fax Accessory Page on the HP LaserJet 4345mfp and 9040/9050mfp, and the HP Color LaserJet 4730mfp and 9500mfp 1. On the control panel, press the Menu ...

Page 108 - Fax feature is not operating

Fax feature is not operating Use the table in this section to identify and solve fax malfunctions. The fax accessory is installed but the icon does not appear on the MFP main screen. Cause Solution HP MFP Digital Sending Software Configuration utility hasdisabled the analog-fax feature. Use the HP M...

Page 109 - General fax problems

General fax problems Use the table in this section to solve fax problems. Problem Cause Solution Fax failed to send. JBIG is enabled and receiving fax doesnot have JBIG capability. Set JBIG off. An "Out of Memory" status messageappears on the status message bar. The MFP storage disk is full....

Page 110 - Receiving fax problems

Receiving fax problems Use the table in this section to solve problems that might occur when receiving faxes. Incoming fax calls are not being answered by the fax accessory (no fax detected). Cause Solution The rings-to-answer setting might not be set correctly. Check the rings-to-answer setting. Th...

Page 112 - Sending fax problems

Sending fax problems Use the table in this section to solve problems that might occur when sending faxes. Problem Cause Solution Faxes quit during sending. The fax machine to which you aresending might be malfunctioning. Try sending to another fax machine. Your phone line might not be working. Disco...

Page 113 - Error codes

Error codes If a fax problem occurs which prevents or interrupts sending or receiving of a fax, an error code isgenerated that will help in determining the cause of the problem. Error codes show up in the fax activitylog, the fax call report, and the T.30 Protocol Trace (see Service settings on page...

Page 114 - Fax error messages

Fax error messages When an analog fax is sent or received on a LaserJet MFP, any errors that occur during the fax processwill be displayed on the MFP control panel and entered into the fax reports. Fax errors can occur formany reasons and often they are due to interruptions or noise on the telephone...

Page 117 - Fax logs and reports; Printing the fax call report (include thumbnail)

Fax logs and reports Printing the fax call report (include thumbnail) The fax call report is a brief report that indicates the status of the last fax that was sent or received. Ifyou want a thumbnail (a 62 percent reduction of the first page) of the fax printed on this report, selectthe Thumbnail on...

Page 118 - To schedule fax call report printing

● Touch Print after any fax error (default) to print a Fax Call Report after the device detects a fax error. ● Touch Print after receive errors only to print a Fax Call Report after the device detects a fax receive error. To schedule fax call report printing Use the When To Print Report setting to s...

Page 119 - Printing the fax activity log

● Touch After fax send jobs to print a Fax Call Report after a fax is sent. ● Touch After any fax error (default) to print a Fax Call Report after the device detects a fax error. ● Touch After send errors only to print a Fax Call Report after the device detects a fax send error. ● Touch After receiv...

Page 121 - Printing the blocked fax list report

4. Touch CLEAR ACTIVITY LOG . 5. Touch Yes to clear all entries, or touch No to exit and retain the entries. Clearing the fax activity log and billing code report on the HP LaserJet M3025 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 MFP, M9040 MFP, M9050 MFP and HP Color LaserJet CM4730 MFP and CM604...

Page 123 - Service settings

Service settings These selections can help with troubleshooting if the corrective action taken under the Error Codessection is unsuccessful. They are intended to be used when an HP service representative is assistingyou. The menu locations of these selections vary by MFP. For the HP LaserJet 4345mfp...

Page 125 - Firmware upgrades

Firmware upgrades The firmware on the HP LaserJet MFP Analog Fax Accessory 300 can be updated. Fax firmwareupdates will occur as part of an overall MFP firmware update. For additional information about MFPfirmware updates, refer to MFP service documentation. NOTE: To update the fax firmware, go to t...

Page 127 - Service and support

Page 128 - Hewlett-Packard limited warranty statement

Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet MFP Analog Fax Accessory 300 1 year, Limited Warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materialsand workmanship after the date of pur...

Page 129 - HP Customer Care; World Wide Web; Phone

HP Customer Care World Wide Web Solutions to many fax accessory issues can be found at http://www.hp.com/go/mfpfaxaccessory300 . Go to the Support site and search for HP LaserJet MFP Analog Fax Accessory 300. This Web siteincludes troubleshooting help, information about fax maintenance and use, manu...

Page 131 - Specifications

B Specifications This chapter contains specifications for the fax accessory. The sections described here include: ● Fax accessory product specifications ● Replacement parts and accessories ENWW 123

Page 133 - Replacement parts and accessories

Replacement parts and accessories You can obtain replacement parts for the fax accessory by contacting your sales representative or yourHewlett-Packard dealer. ENWW Replacement parts and accessories 125

Page 135 - Regulatory Information

C Regulatory Information This section contains the following regulatory information: ● Environmental Product Stewardship Program ● Declaration of conformity ● US Federal Communications Commission ● Canadian Department of Communications ● Other regulatory information ENWW 127

Page 136 - Environmental Product Stewardship Program

Environmental Product Stewardship Program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally soundmanner. This product has been designed with several attributes to minimize impacts on our environment. Plastics Plastic parts over 25 gra...

Page 137 - Declaration of conformity

Declaration of conformity Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard,Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet MFP Analog Fax Accessory Regu...

Page 138 - US Federal Communications Commission; FCC Part 15 Compliance Statement; FCC Part 68 Telecom

US Federal Communications Commission FCC Part 15 Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuantto Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmfulinterference when the ...

Page 140 - Canadian Department of Communications; Canadian Limitations Notice

Canadian Department of Communications This equipment complies with Canadian EMC Class A requirements. << Conforme á la classe A des normes canadiennes de compatibilité électromagnétiques (CEM). >> Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each te...

Page 141 - Other regulatory information; Regulatory information for EU countries/regions

Other regulatory information Regulatory information for EU countries/regions This equipment has been designed to work in all countries/regions of the European Economic Area(Public Switched Telephone Networks). Network compatibility is dependent on internal softwaresettings. Contact your equipment su...

Page 142 - South African Notice

For automatic calls to different numbers: ● The equipment shall be set to ensure that automatic calls to different numbers are spacedsuch that there is no less than 5 seconds between the end of one call attempt and thebeginning of another. For automatically answered incoming calls: ● The equipment s...

Page 143 - Index

Index A accessories 125activity log 111 B background copying colored paper 51removing from transmitted faxes 51 background setting copying colored paper 52removing from transmitted faxes 52 billing code report printing 112 billing codes 49blocked fax list clear all number(s) 58creating 57remove from...