Page 3 - Contents
Contents 3 Contents Customer self repair ...................................................................................................................... 5 Parts only warranty service .................................................................................................................
Page 5 - Customer self repair; Parts only warranty service
Customer self repair 5 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identif...
Page 6 - Riparazione da parte del cliente
Customer self repair 6 • Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif - Pièces pour lesquelles la réparation par le client est fa...
Page 7 - Servizio di garanzia per i soli componenti; Customer Self Repair
Customer self repair 7 NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei...
Page 8 - Parts-only Warranty Service (Garantieservice; Reparaciones del propio cliente
Customer self repair 8 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR- Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, mü...
Page 9 - Servicio de garantía exclusivo de componentes
Customer self repair 9 Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolve...
Page 10 - Reparo feito pelo cliente
Customer self repair 10 periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten i...
Page 11 - Serviço de garantia apenas para peças
Customer self repair 11 Serviço de garantia apenas para peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição...
Page 16 - Illustrated parts catalog; Server blade components
Illustrated parts catalog 16 Illustrated parts catalog Server blade components Item Description Spare part number Customer self repair (on page 5 ) 1 Access panel 490819-001 Mandatory 1 2 Processors — — a) 2.2-GHz AMD Opteron™ Model 2427** 573871-001 Optional 2 b) 2.6-GHz AMD Opteron™ Model 2435* **...
Page 21 - Removal and replacement procedures; Required tools; Safety considerations; Preventing electrostatic discharge
Removal and replacement procedures 21 Removal and replacement procedures Required tools You need the following items for some procedures: • T-15 Torx screwdriver (provided inside the access panel) • Flathead screwdriver • HP Insight Diagnostics software (" HP Insight Diagnostics " on page 47...
Page 22 - Symbols on equipment; Server blade preparation
Removal and replacement procedures 22 CAUTION: When performing non-hot-plug operations, you must power down the server blade and/or the system. However, it may be necessary to leave the server blade powered up when performing other operations, such as hot-plug installations or troubleshooting. Symbo...
Page 23 - Power down the server blade; Remove the server blade
Removal and replacement procedures 23 Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of critical server data and programs. Depending on the Onboard Administrator configuration, use one of the following methods to power do...
Page 25 - DIMM baffle
Removal and replacement procedures 25 5. Disconnect the hard drive cables. 6. Remove the hard drive. 7. Disconnect the hard drive cables from the hard drive. Retain for future use. To replace the component, reverse the removal procedure. DIMM baffle To remove the component: 1. Power down the server ...
Page 26 - DIMMs
Removal and replacement procedures 26 4. Disconnect the hard drive cables. 5. Remove the hard drive (" Hard drive " on page 24 ). 6. Remove the DIMM baffle. To replace the component, reverse the removal procedure. DIMMs To remove the component: 1. Power down the server blade (on page 23 ). 2...
Page 27 - Mezzanine card
Removal and replacement procedures 27 For this procedure, removing the hard drive from the DIMM baffle is not required. 6. Remove the DIMM. To replace the component, reverse the removal procedure. Mezzanine card Optional mezzanine cards enable network connectivity and provide Fibre Channel support. ...
Page 28 - Front bezel
Removal and replacement procedures 28 To replace the component: 1. Install the mezzanine card. Press down above the back side of the connector to seat the card. 2. Install the access panel (" Access panel " on page 24 ). 3. Install the server blade. Front bezel To remove the component: WARNI...
Page 29 - Server blade release lever; Release button
Removal and replacement procedures 29 To replace the component, reverse the removal procedure. Server blade release lever To remove the component: 1. Power down the server blade (on page 23 ). 2. Remove the server blade (on page 23 ). 3. Remove the access panel (" Access panel " on page 24 )...
Page 30 - Heatsink
Removal and replacement procedures 30 6. Remove the release button. To replace the component, reverse the removal procedure. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. To remove the comp...
Page 32 - Processor
Removal and replacement procedures 32 4. Install the heatsink. Insert both screws, and then alternate tightening until the heatsink is seated properly. 5. Install the access panel (" Access panel " on page 24 ). 6. Install the server blade. Processor WARNING: To reduce the risk of personal i...
Page 36 - Battery tray
Removal and replacement procedures 36 CAUTION: To avoid damage to the system board, processor socket, and screws, do not overtighten the heatsink screws. Use the wrench supplied with the system to reduce the possibility of overtightening the screws. 7. Install the heatsink. Insert both screws, and t...
Page 37 - System board
Removal and replacement procedures 37 2. Remove the server blade (on page 23 ). 3. Remove the access panel (" Access panel " on page 24 ). 4. Remove the battery tray. To replace the component, reverse the removal procedure. System board To remove the component: 1. Power down the server blade...
Page 42 - System battery
Removal and replacement procedures 42 8. Install the heatsink (" Heatsink " on page 30 ). 9. Install all components removed from the failed system board. IMPORTANT: Install all components with the same configuration that was used on the failed system board. After you replace the system board...
Page 44 - Cabling; Hard drive cabling; Using the HP c-Class Blade SUV Cable
Cabling 44 Cabling Hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, a...
Page 45 - Accessing a server blade with local KVM; Accessing a server blade with local media devices
Cabling 45 Numerous configurations are possible. This section offers two possible configurations. For more information, see "USB support and functionality (on page 50 )." Accessing a server blade with local KVM For this configuration, a USB hub is not necessary. To connect additional devices...
Page 47 - Diagnostic tools; Troubleshooting resources; HP Insight Diagnostics
Diagnostic tools 47 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software main...
Page 48 - Integrated Management Log; Array Diagnostic Utility
Diagnostic tools 48 This functionality supports operating systems that may not be supported by the server blade. For operating systems supported by the server blade, see the HP website ( http://www.hp.com/go/supportos ). If a significant change occurs between data-gathering intervals, the survey fun...
Page 49 - HP Insight Remote Support software; HP Insight Server Migration software for ProLiant
Diagnostic tools 49 HP Insight Remote Support software HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24 X 7, so you can spend less time solving problems and more time focused on your business. You can have your systems remotely monitored for hardw...
Page 50 - USB support and functionality; USB support
Diagnostic tools 50 • Displaying system information • Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website ( http://www.hp.com/support/smartstart/d...
Page 51 - Component identification; Front panel components
Component identification 51 Component identification Front panel components Item Description 1 Local I/O connector 2 Serial label pull tab 3 Server blade release lever button 4 Power On/Standby button 5 Server blade release lever
Page 52 - Front panel LEDs
Component identification 52 Front panel LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management 2 Internal health LED Green = Normal Flashing = Booting Amber = Degraded condition Red = Critical condition 3 NIC 1 LED Green = ...
Page 53 - System board components; Mezzanine connector definitions
Component identification 53 System board components Item Description 1 DIMM slots 2 Hard drive data connector 2 3 Hard drive data connector 1 4 Hard drive power connector 1 5 Hard drive power connector 2 6 Internal USB connector 7 System battery 8 Enclosure connector 9 Battery tray 10 Mezzanine conn...
Page 54 - System maintenance switch; System maintenance switch procedures; Clearing the system configuration
Component identification 54 System maintenance switch Position Function Default 1* iLO 2 security override Off 2 Configuration lock Off 3 Reserved Off 4 Reserved Off 5* Password disabled Off 6* Reset configuration Off 7 Reserved Off 8 Reserved Off *To access redundant ROM, set S1, S5, and S6 to ON. ...
Page 55 - Accessing the redundant ROM; HP c-Class Blade SUV Cable
Component identification 55 Accessing the redundant ROM If the system ROM is corrupted, the system automatically switches to the redundant ROM in most cases. If the system does not automatically switch to the redundant ROM, perform the following steps: 1. Power down the server blade (on page 23 ). 2...
Page 56 - Specifications; Environmental specifications; Server blade specifications
Specifications 56 Specifications Environmental specifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping -40 ° C to 60 ° C (-40 ° F to 140 ° F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30 ° C (86 ° F) Relative humidity (non...
Page 57 - Acronyms and abbreviations
Acronyms and abbreviations 57 Acronyms and abbreviations CSR Customer Self Repair HP SIM HP Systems Insight Manager iLO 2 Integrated Lights-Out 2 IML Integrated Management Log POST Power-On Self Test PSP ProLiant Support Pack RBSU ROM-Based Setup Utility SUV serial, USB, video UID unit identificatio...
Page 58 - Index
Index 58 A access panel 16, 24 Array Diagnostic Utility (ADU) 48 B baffles 25 battery 16, 42 battery tray 16, 36 buttons 51 C cables 16, 44 cabling 44 cabling, hard drive 44 cache module 16 cautions 21 component identification 51, 53 components 16, 51, 53 connectors 51, 53 CSR (customer self repair)...
