HP L2738A - Manuals

To switch from Power Save mode to Instant Lamp On mode, select the Enable Instant Lamp On check box on the Settings tab of the HP Scanner Tools Utility. To switch back to Power Save mode, clear the Enable Instant Lamp On check box. Scanner software The scanner comes with an assortment of scanning an...

HP Scanner Tools Utility Use the HP Scanner Tools Utility to configure the list of scan profiles on the scanner frontpanel, to create scan profiles that use third-party scanning software, and to findinformation about scanner settings, status, and maintenance. To open the utility, do one of the follo...

2 Use the scanner The following topics describe the HP Scanjet scanner as well as how to scan or copyoriginal documents. • Load originals • Scan and copy Load originals For helpful information on loading your documents properly, refer to the following topics. • Document loading tips • Load documents...

Load documents 1. Pull up the document feeder extension and adjust the output tray. 2. Adjust the paper guides to the width of the documents. Take care not to overtightenthe guides, which can restrict paper feeding. When scanning small originals such as checks, it is especially important that thepap...

Load cards into the document feeder To load cards into the document feeder, follow these steps: 1. Place the stack of cards face down with the long dimension parallel to the paperguides. 2. Adjust the paper guides to center the original. Make sure the paper guides touch theedges of the original. Sca...

3 Useful scanner features Experienced document management professionals might be interested in the followingscan features. These features are available from any document TWAIN or ISISapplication that allows you to modify the scan settings in its user interface. • Work with scan profiles • Scan extra...

To enable long-page scans in an HP Smart Document Scan Software profile, follow thesesteps: 1. Open the HP Smart Document Scan Software. 2. Select a scan profile, and then click Edit . 3. Set the page size: ▲ On the Scan tab of the Profile Settings dialog box, select Custom in the Size drop-down lis...

Filter out color from a document (color dropout) Available color dropout options depend upon your scanner.• HP Scanjet 7000: You can filter out a color channel (red, green, or blue) or up to three individual colors. For specific colors, the sensitivity setting controls how closelya scanned color mus...

4 Care and maintenance This section presents information about how to care for and maintain the scanner. • HP Scanner Tools Utility Maintenance tab • Order maintenance and scanning supplies • Clean the scanner glass • Clean the paper path • Clean the rollers • Replace the rollers Occasional cleaning...

3. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glasscleaner. CAUTION: Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all of whichcan damage the scanner glass. Avoid isopropyl...

3. Place the unfolded cloth into the document feeder. 4. Press the Tools ( ) button to open the Scanner Tools Utility. Click the Maintenance tab. 5. Click the Clean button to feed the cloth through the scanner. CAUTION: Wait two minutes for the components to dry before proceeding to the next step. 6...

9. Clean the non-removable rollers using either compressed air or a clean lint-free clothmoistened with isopropyl alcohol. 10. Close the scanner hatch, and then reconnect the USB cable and power supply to thescanner. 11. Press the Power switch to the on position, and then update the scanner maintena...

3. Close the scanner hatch, and then reconnect the USB cable and power supply to thescanner. 4. Update the scanner maintenance history: a . Press the Tools ( ) button on the scanner front panel to open on the HP Scanner Tools Utility. b . In the Record Replacement section of the Maintenance tab, cli...

5 Troubleshooting This section contains solutions for common problems with the scanner. • Scanner error codes • Basic troubleshooting tips • Scanner installation troubleshooting • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are not working correctly • S...

Error Code Description Paper Error The document feeder cannot pick up the paper or the paper isjammed. Follow these steps to resolve the error: 1. Remove the paper from the document feeder. 2. Sort through the stack to make sure the sheets are not stucktogether. 3. Make sure the paper meets the size...

Scanner installation troubleshooting • Check the cables • Uninstall and then reinstall the HP Scanjet utilities Check the cables Cable type Action Power cable The power cable is connected between the scanner and a power outlet. • Ensure that the power cable is securely connected between thescanner a...

Scanner initialization or hardware problems • Check the USB connection • Check that the scanner has power • Reset the scanner • Scanner has stopped working correctly Check the USB connection Check the physical connection to the scanner.• Use the cable that was included with the scanner. Another USB ...

If the problem persists after verifying the above items, follow these steps: 1. Press the Power switch to the off position, and then disconnect the power cable from the scanner. 2. Wait 30 seconds. 3. Reconnect the power cable to the scanner, then press the Power switch to the on position. See also ...

5. Use the Add/Remove tool (in Windows Vista, the Programs and Features tool) from the Control Panel to uninstall the following applications: • HP Scanjet 7000 Document ISIS/TWAIN or HP Scanjet 5000 Document ISIS/ TWAIN • HP Scanjet 7000 Utilities or HP Scanjet 5000 Utilities 6. Reinstall using the ...

NOTE: The scanner lamp does not turn off when paper is in the document feeder, when in Instant Lamp On mode, and when Energy Savings is turned off. Scanner does not scan right away Make sure the scanner hatch is closed, and that the power switch on the back of thescanner is in the on position.If the...

See also • Clean the scanner glass • Reduce file size with hardware compression Scanned pages are out of order at the scan destination Verify that the page order of the original document is correct before inserting into thedocument feeder.Make sure that there are no staples, paper clips, or any othe...

Scanned images are not straight Verify that the document feeder guides are centered on the scanner and set to anappropriate width for the original being scanned. Make sure the paper guides touch theedges of the original. Vertical white stripes appear on the printed page The destination printer might...

See also • Document loading tips • Hardware Misfeed (Multipick) Detection • Clean the paper path • Clean the rollers • Replace the rollers Scanning fragile originals To safely scan fragile originals (photographs or documents on wrinkled or very lightweightpaper) place originals in a clear, heavyweig...

The bottom of the scanned image is cut off By default, the scanning software can scan media that is up to 356 mm (14 in) long. Forlonger pages, the end of the document is not included in the scanned image.Verify that you have specified an appropriate page size in the scanning software. See also Scan...

Clear jams from the scanner paper path To clear a paper jam: 1. Open the scanner hatch. 2. Remove the originals or any obstructions from the paper path. 3. Remove any debris (paper, staples, clips, etc.) that you see in the paper path. 4. Close the scanner hatch until it snaps into place. 5. Reload ...

6 Product accessibility and support Accessibility options on this scanner include an LCD Reader and the ability to enable anddisable scanner buttons. NOTE: The scanner User Guide is available in a Help format that is readable by most screen readers. To find this file, click Start , point to Programs...

Index A accessibility 40applications scan from 12 B Back button 4black scans troubleshoot 33 blurry images 32buttons scanner front panel 3 C cables troubleshoot 28 Cancel button 4Care Pack Services 41clean paper path 20rollers 21scanner glass 19 cleaning cloth 20Color dropout 17crooked images 34cust...