HP J6000 work stations - Manuals

10 Revision History The revision history for each edition of the manual is listed below: Edition Revision History E0600 First Printing Problems, Questions, and Suggestions If you have any problems or questions with our hardware, software, or documentation,please contact either your HP Response Cente...

11 1 LVD Product Information This chapter provides general product information about the HP VISUALIZE J6000workstation. This information is provided to help familiarize you with the main featuresand components of the workstation.

12 Chapter 1 LVD Product Information Chapter Overview Chapter Overview This chapter contains the following main sections: • Product Description • Front Panel Components • Rear Panel Components • Internal Components • Monitors • Keyboard and Mouse Product Description The HP VISUALIZE J6000 workstatio...

Chapter 1 13 LVD Product Information Product Description . Table 1-1 lists the net weights for the J6000. NOTE For environmental and electrical requirements, see Appendix B. Table 1-1. Net Weights for the J6000 Workstations Weight Deskside Configuration Min. - 40lbs. (17 kg.)Max. - 49 lbs (22 kg.) M...

14 Chapter 1 LVD Product Information Product Description Key Features The J6000 workstations have the following key features. • CPUs: — Two 552MHz PA-8600 microprocessors, each with 0.5 MB instruction cache and 1.0 MB data cache. • Operating System (Native HP-UX): — 32-bit support requires HP-UX ver...

Chapter 1 15 LVD Product Information Product Description • I/O Expansion Capabilities: 64-bit PCI (Peripheral Connect Interface) slots — Three PCI-4X slots at 3.3V, 66MHz • Optional Graphics Cards Currently Supported: — HP VISUALIZE-fx 10 — HP VISUALIZE-fxe • Monitors Currently Supported: — PC compa...

16 Chapter 1 LVD Product Information Front Panel Components Front Panel Components Before powering on your system, you should become familiar with the system unitcontrols. Figure 1-1 shows the front panel components with the bezel attached. Figure 1-1. System Unit Front Panel Controls With Bezel Fig...

Chapter 1 17 LVD Product Information Front Panel Components Thumbscrew on the Front Panel There is one captive thumbscrew near the center of the front panel. Loosening and pullingtoward you with this screw allows the top panel to be removed. The top panel must be inplace or the system will not power...

18 Chapter 1 LVD Product Information Front Panel Components Internal Storage Devices The J6000 workstations support the following internal storage devices, which are alsolocated on the front panel, under the bezel: • Up to two hot-pluggable, Low-Voltage Differential (LVD) hard disk drives • One ATAP...

Chapter 1 19 LVD Product Information Front Panel Components The Hot-Plug Process The physical aspect of inserting and removing a disk drive is discussed in the documentthat comes with the drive. However, the operating system must be prepared for theinsertion or removal of a disk, or unexpected and h...

20 Chapter 1 LVD Product Information Front Panel Components Hot-Plug Example The following example describes a particular system problem where the solution is toreplace a hot-plug disk module. Volume group /dev/vg00 contains the two disks, with the logical volume configuration as shown: hardware add...

Chapter 1 21 LVD Product Information Front Panel Components The Hot-Plug Procedure These are the steps required to properly hot-plug a disk drive: Step 1 • Check if the LVM found the physical volume to be defective when the volume group was activated. • The “vgchange -a y” command would have printed...

22 Chapter 1 LVD Product Information Front Panel Components Step 2 • Reduce any logical volumes that have mirror copies on the faulty disk so that they no longer mirror onto that disk (note the -A n option). This will take a several minutes. lvreduce -m 0 -A n < LV name> /dev/dsk/<hard driv...

Chapter 1 23 LVD Product Information Front Panel Components Step 5 • Attach the new disk to the active volume group with the vgchange command. vgchange -a y /dev/vg00 Step 6 • If the disk is not a mirror of a root disk, then skip this step. • Run the mkboot command. For example: mkboot /dev/rdsk/c2t...

24 Chapter 1 LVD Product Information Front Panel Components CD ROM Drive (Optional) As an optional component, the J6000 workstations support one slim-line CD ROM drivewith an ATAPI (IDE) interface. Figure 1-4 shows the operating features of the CD ROM drive, and Table 1-3 describesthese features. Fi...

Chapter 1 25 LVD Product Information Rear Panel Components Rear Panel Components This section describes the following components on the system unit’s rear panel. Figure 1-5shows the locations of these rear panel components. • Power cord connector • Transfer of Control (TOC) Button • Audio connectors...

26 Chapter 1 LVD Product Information Rear Panel Components Connectors on the Rear Panel Power Cord Connector Plug the power cord into the power cord connector to provide AC power to the workstation.The J6000 power cord is rated at 15A for a 100–120V source. RS-232C Serial Connectors You can attach a...

Chapter 1 27 LVD Product Information Rear Panel Components SCSI Connectors There is one Single-Ended/Low-voltage Differential (SE/LVD) SCSI connector on the rearpanel. This connector will support SE SCSI and LVD SCSI, but not both at the same time.Use the SCSI connector to connect external SCSI devi...

28 Chapter 1 LVD Product Information Rear Panel Components Maximum OutputLevel/Impedance:– Line out– Headphones– Speaker (internal) 2.8 Vpp/47 Kohm2.8 Vpp/50 ohm5.9 Vpp/48 ohm Output Impedance:– Line out– Headphones 619 ohm118 ohm Table 1-4. Audio Electrical Specifications

Chapter 1 29 LVD Product Information Internal Components Internal Components This section describes the internal components of the J6000 workstations. For instructions on how to remove the workstation’s top panel in order to access the PCIcage, memory cards (DIMMs), CD ROM drive, and hard disk drive...

30 Chapter 1 LVD Product Information Internal Components Microprocessors The J6000 has two PA-8600 microprocessors with operating frequencies of 552 MHz. Eachprocessor has 0.5 MB instruction cache and a 1.0 MB data cache. Each microprocessor iscooled by a “turbocooler” which consists of a cylindrica...

Chapter 1 31 LVD Product Information Monitors Monitors The J6000 workstations currently support the following HP monitors: • 19-inch (18.3-inch viewable) VGA 1600 × 1200 color monitor (Product Number A4575A) • 21-inch (19.9-inch viewable) VGA 1600 × 1200 color monitor (Product Number A4576A) • 18.1-...

33 2 Troubleshooting This chapter provides information about isolating a failing component, known as a FieldReplaceable Unit (FRU), in HP VISUALIZE J6000 workstations.

Chapter 2 35 Troubleshooting Flowcharts for Troubleshooting Figure 2-1. Main Flowchart for Troubleshooting

36 Chapter 2 Troubleshooting Flowcharts for Troubleshooting Figure 2-2. Console Troubleshooting Flowchart

Chapter 2 37 Troubleshooting Flowcharts for Troubleshooting Figure 2-3. Bootable Device Troubleshooting Flowchart

Chapter 2 39 Troubleshooting Dealing with a Boot Failure Dealing with a Boot Failure This section contains information for searching for bootable media, stable storage, bootcommand notations, supported boot paths and the Intermediate System Loader (ISL)environment. Some of the examples in this secti...

40 Chapter 2 Troubleshooting Dealing with a Boot Failure Searching for Bootable Media To list all devices that contain bootable media, go to the Main Menu of the Boot ConsoleHandler, and then type the following at the prompt: Main Menu: Enter command > search ipl [Enter] The search command search...

Chapter 2 41 Troubleshooting Dealing with a Boot Failure Here is an example of path number notation: • boot p1 [Enter] attempts to boot from the second path in a list generated by a previous search command. Supported Boot Paths SCSI devices are bootable when connected to any SCSI port on the system....

42 Chapter 2 Troubleshooting Identifying LCD-Indicated Conditions Identifying LCD-Indicated Conditions This workstation uses a 2-line LCD, with up to 16-characters per line, to displayfirmware/operating system progress codes. These codes are referred to as chassis codes.The information displayed on ...

Chapter 2 43 Troubleshooting Identifying LCD-Indicated Conditions Memory Failures The J6000 workstations require special Memory Page Deallocation to be implemented.This feature allows the workstation to provide information to the operating system aboutmemory failures. HP-UX uses this information to ...

44 Chapter 2 Troubleshooting Identifying LCD-Indicated Conditions Chassis Codes Table 3-1 lists all of the chassis codes for the J6000 workstations. Table 2-1. Chassis Codes for J6000 Workstations Ostat Code FRU Message Description FLT 1 n 01 SYS BD HPMC occurred CPU n detected an unexpected HPMC. F...

Chapter 2 67 Troubleshooting Running System Verification Tests Running System Verification Tests HP-UX uses an online diagnostics product called the Support Tools Manager that allowssystem operation verification. Three interfaces are available with the Support Tools Manager: a command line interface...

68 Chapter 2 Troubleshooting Running ODE-Based Diagnostics Running ODE-Based Diagnostics The Offline Diagnostic Environment (ODE) consists of diagnostic modules for testing andverifying system operation. ODE provides all the necessary functions for the user to loadspecified tests and interact with t...

Chapter 2 69 Troubleshooting Using the System Board LEDs for Troubleshooting Using the System Board LEDs for Troubleshooting This section provides a description of the system board’s Light Emitting Diodes (LEDs)and how to use them for troubleshooting. These LEDs are located inside of the workstation...

70 Chapter 2 Troubleshooting Using the System Board LEDs for Troubleshooting There are six LED blink sequences supported by the System Controller. The LED blinksequences are shown in Table 2-3. Note that each blink of the LED represents a tenth of asecond (0.1 sec.). If the FANS LED is ever stuck ei...

Chapter 2 71 Troubleshooting Using the System Board LEDs for Troubleshooting Troubleshooting with System Board LEDs This section explains what to do when you see the LEDs on your system board in anon-default state, and when the yellow FANS LED displays certain blink sequences. Forthe default states,...

75 3 System Upgrades This chapter discusses the system upgrades for the HP VISUALIZE J6000 workstations,and how to install and remove them. A system upgrade in this chapter is a hard disk drive,CD ROM drive, I/O card or memory DIMMs.

76 Chapter 3 System Upgrades Chapter Overview Chapter Overview This chapter contains the following main sections: • Tools Required • Exchange and Nonexchange Part Numbers • System Upgrades — Electrostatic Discharge (ESD) Precautions — Prerequisite for the System Upgrade Procedures — Front Bezel and ...

Chapter 3 77 System Upgrades Tools Required Tools Required Use the following tools to remove or replace system upgrades (for example, hard diskdrives): • Light-duty flat blade screwdriver with 6-inch (150 mm) blade • T-15 Torx and T-20 (for rack mounting) Torx drivers • ESD equipment (see the “Elect...

78 Chapter 3 System Upgrades System Upgrades System Upgrades The procedures in this section describe how to remove and replace J6000 workstationsystem upgrades. Observe the electrostatic discharge (ESD) precautions and theprerequisites for installing and removing system upgrades in the next two subs...

Chapter 3 79 System Upgrades System Upgrades Prerequisite for the System Upgrade Procedures You must complete the following steps before performing any of the installation andremoval procedures in this chapter: 1. Power off the workstation (either by executing shutdown -h as root , or by simply pres...

80 Chapter 3 System Upgrades System Upgrades Front Bezel and Top Cover This section describes how to install and remove the J6000 workstation’s front bezel andtop cover. Note that you can perform certain operations, like installing and removing hard diskdrives, by removing the front bezel of the wor...

Chapter 3 81 System Upgrades System Upgrades Removing the Top Cover Figure 3-1. Removing the Top Cover To replace the top cover or front bezel, perform the above steps in reverse. NOTE The graphics in these steps depict a desk side unit. If this is a rack mountunit, the skins and pedestal will not b...

82 Chapter 3 System Upgrades System Upgrades Installing and Removing the Hard Disk Drives To install the hard disk drives, perform the following steps. You should make sure that thedisks are firmly seated. Reinstall the hard disk drive cover and optional lockingthumbscrew, if applicable. Figure 3-2....

Chapter 3 83 System Upgrades System Upgrades Installing and Removing an Internal CD ROM Drive To install the CD ROM drive, do the following: Figure 3-3. Installing the CD ROM Drive To remove the CD ROM drive, perform the above steps in reverse. Installing and Removing Memory DIMMs To install memory ...

Chapter 3 85 System Upgrades System Upgrades Installing and Removing an I/O Card To install an I/O card, do the following: Figure 3-5. Installing an I/O Card To remove an I/O card, perform the above steps in reverse. 1 1. Slide PCI retainer back2. Lift off cage 2 3 - Lift PCI handle to remove cage f...

86 Chapter 3 System Upgrades System Upgrades PCI Slot Information for I/O Cards The three PCI slots located in the PCI cage area of the J6000 workstations are 64-bit, 4x,3.3v, 66 MHz PCI (Peripheral Connect Interface) slots, providing I/O expansioncapabilities for the J6000 workstations. CAUTION The...

87 4 Boot Console Handler This chapter explains how to use the Boot Console Handler, which provides an interactiveenvironment after the power-on sequence in HP VISUALIZE J6000 workstations.

Chapter 4 89 Boot Console Handler Boot Console Handler Features Boot Console Handler Features There are times when you want to interact directly with the J6000 workstation before itboots the operating system. These workstations provide a menu-driven Boot ConsoleHandler that allows you to perform spe...

90 Chapter 4 Boot Console Handler Accessing the Boot Console Handler Accessing the Boot Console Handler To access the Boot Console Handler, follow these steps: 1. Close any files and applications on the workstation. 2. Press the power switch on the front panel of the workstation to power it off. NOT...

Chapter 4 91 Boot Console Handler Boot Console Menus Boot Console Menus The boot console menus follow, showing the various tasks you can perform and theavailable information. The shortened version of each command is indicated by the uppercase letters. Help is available for all the menus and commands...

Chapter 4 95 Boot Console Handler Booting the Workstation Booting the Workstation You usually start a workstation by turning it on and waiting for HP-UX to bootautomatically. However, you may not always want the usual boot sequence to occur. For example, you may want to start the workstation from an...

96 Chapter 4 Boot Console Handler Booting the Workstation • If you wish to interact with the Initial System Loader (ISL) before booting the workstation, follow the directions in the section “Accessing the Boot Console Interface”found in this chapter, and type the following at the prompt: Main Menu: ...

98 Chapter 4 Boot Console Handler Resetting the Workstation Resetting the Workstation To reset the workstation to its predefined values, follow the directions in the section“Accessing the Boot Console Handler” found in this chapter, and type the following at theprompt to access the Configuration Men...

Chapter 4 99 Boot Console Handler Displaying and Setting Paths Displaying and Setting Paths A path is the hardware address of a device that is attached to the I/O system of aworkstation. The path command sets the system paths shown in Table 5-1. The path command sets and displays the hardware addres...

100 Chapter 4 Boot Console Handler Displaying and Setting Paths To set a system path to a new value, follow the directions in the section “Accessing the BootConsole Handler” found in this chapter, and type the following at the prompt: Main Menu: Enter command > path path_type path [Enter] where p...

Chapter 4 101 Boot Console Handler Displaying and Setting the Monitor Type Displaying and Setting the Monitor Type The workstation ships from the factory preset to use a monitor with a specific resolutionand frequency. If the workstation’s monitor is replaced with a different type of monitor, youmay...

102 Chapter 4 Boot Console Handler Displaying and Setting the Monitor Type Displaying the Current Monitor Configuration To display the current monitor configuration for the workstation from the ConfigurationMenu of the Boot Console Handler, follow the directions in the section “Accessing the BootCon...

Chapter 4 103 Boot Console Handler Displaying and Setting the Monitor Type MONITOR INFORMATION Path Slot Head Type Size Freq Class ---- ---- ---- ---- --------- ---- ----- GRAPHICS(1) 1 1 1 1280x1024 75Hz PCI GRAPHICS(1) 1 1 2 1280x1024 75Hz PCI, Double buffered GRAPHICS(1) 1 1 3 1280x1024 75Hz PCI,...

104 Chapter 4 Boot Console Handler Displaying and Setting the Monitor Type Setting the Monitor Type at Power On If you replace a workstation’s monitor with a different monitor type, and do not set theworkstation’s graphics parameters by using the monitor command before doing so, youmay need to perfo...

Chapter 4 105 Boot Console Handler Displaying and Setting the Monitor Type Troubleshooting Monitor Problems In the event that the console stops displaying to the graphics device, use the followingprocedure to set the console for displaying to an external terminal: 1. Turn off the workstation’s power...

106 Chapter 4 Boot Console Handler Displaying the Current Memory Configuration Displaying the Current Memory Configuration The following sample screen output uses the memory command to show a memory configuration table with properly-installed and configured memory. To display the current memory conf...

Chapter 4 107 Boot Console Handler Displaying the Current Memory Configuration Memory Installation Guidelines For best performance, load DIMMs in ascending slot order: 0, 1, 2, ... • For DIMMs to work, both DIMMs in a slot pair (a/b) must be the same type. (Same part number = same type) Active, Inst...

108 Chapter 4 Boot Console Handler Displaying the Status of the I/O Slots Displaying the Status of the I/O Slots The IO command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots. It is available in the Information Menu. To use the IO command from the I...

Chapter 4 109 Boot Console Handler Setting the Auto Boot and Auto Search Flags Setting the Auto Boot and Auto Search Flags The auto boot and auto search flags are variables stored in the system’s non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If youre...

110 Chapter 4 Boot Console Handler Displaying and Setting the Security Mode Displaying and Setting the Security Mode The secure flag is a variable stored in non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset this flag to a new value, the chan...

Chapter 4 111 Boot Console Handler Displaying and Setting Fastboot Mode Displaying and Setting Fastboot Mode When fastboot is enabled (set to on ), the workstation does a quick check of the memory and skips some processor selftests during its power-on selftests. This enables theworkstation to comple...

112 Chapter 4 Boot Console Handler Displaying the LAN Station Address Displaying the LAN Station Address It is sometimes necessary to supply the LAN station address of the workstation to otherusers. For example, if the workstation is to become a member of a cluster, the clusteradministrator needs to...

Chapter 4 113 Boot Console Handler Displaying System Information Displaying System Information The all command allows you to display the system’s processor revision and speed, cache size, memory size, flag settings, and the boot and console paths. To display systeminformation, from the Information M...

114 Chapter 4 Boot Console Handler Using Remote Power-On Using Remote Power-On The J6000 workstation has a remote power-on feature that allows you to power up andshut down your workstation remotely through the RS232 port. The RS232 receive line ismonitored by the system board Remote Power Controller...

Chapter 4 115 Boot Console Handler Using Remote Power-On 2. Press any key. You will then see the message: Boot terminated The Main Menu of the boot console appears. 3. At the Main Menu prompt, type the following and press Enter : Main Menu: Enter command > service 4. Turn remote power off by typi...

116 Chapter 4 Boot Console Handler Setting the Fan Speed Setting the Fan Speed There are two fan speed settings available on the J6000 workstation. The RackMount fan speed is used for J6000s that are installed in a rack. The DeskSide fan speed is used for J6000s that are used as desk-side systems. T...

Chapter 4 117 Boot Console Handler Setting the Fan Speed 3. Enter the following command at the Configuration Menu prompt: Configuration Menu: Enter command > FanChoice DeskSide 4. Return to the Main Menu and enter this command at the prompt to continue booting: Main Menu: Enter command > boot

118 Chapter 4 Boot Console Handler Initial System Loader (ISL) Environment Initial System Loader (ISL) Environment The ISL environment provides the means to load the operating system (HP-UX)environment. The ISL environment also provides an offline platform to execute optionaldiagnostic and utility p...

Chapter 4 119 Boot Console Handler Initial System Loader (ISL) Environment ISL User Commands The following commands that are available in the ISL environment allow you to displayand modify the boot characteristics of the system. • help - lists ISL command menu and available utilities. • display - di...

121 5 Block Diagram This chapter contains the block diagram for the J6000 workstation’s system board and PCIboard.

122 Chapter 5 Block Diagram System Board and PCI Board System Board and PCI Board Figure 5-1. Block Diagram of the J6000’s System Board and PCI Board

123 A Regulatory Statements This Appendix contains electromagnetic compatibility information and optical andacoustical statements.

Appendix A 125 Regulatory Statements Electromagnetic Compatibility Electromagnetic Compatibility Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class A digitaldevice, pursuant to Part 15 of the FCC Rules and the Canadian Department of...

126 Appendix A Regulatory Statements Electromagnetic Compatibility VCCI Statement for Class A Products Korea RRL Statement for Class A Product Taiwan Class A Warning

Appendix A 127 Regulatory Statements Optical and Acoustical Statements Optical and Acoustical Statements Visible LED Statement The LEDs on this product are classified as “Class 1 LED Product” in accordance with EN60825-1. Laser Safety Statement for a Class 1 Laser Product The CD-ROM mass-storage sys...

129 B Specifications This appendix lists the environmental and electrical specifications for the HP VISUALIZEJ6000 workstations.

130 Appendix B Specifications Environmental Specifications Environmental Specifications Altitude DC Magnetic Field Interference Electromagnetic Interference (EMI) Electrostatic Discharge Temperature Humidity (Non-condensing) Leakage Current Less than 3.5 mA Operating: 0–10,000 ft (0–3,000 m) @ 0 to ...

Appendix B 131 Specifications Environmental Specifications Shock Vibration Operating: 20g at 3ms, 1/2 sine in normal axis with no hard errors Non-operating: 80g at 3ms, 1/2 sine, normal axis Operating random: 0.21 Grms, 5–500 Hz Swept sine survival: 0.5 g peak, 5–500 Hz Random survival: 2.09 Grms, 5...

132 Appendix B Specifications Electrical Specifications Electrical Specifications Input Power J6000 AC Frequency: 47–63 Hz Maximum Power Input: 715 Watts Maximum Current: 7.4–6.2 Amps AC at 100–120VAC3.7–3.2 Amps AC at 200–230VAC

133 C SCSI Connections This appendix provides information about connecting SCSI (Small Computer SystemInterface) devices to an HP VISUALIZE J6000 workstation.

134 Appendix C SCSI Connections Appendix Overview Appendix Overview This appendix contains the following main sections: • SCSI Bus Differences • SCSI Restrictions • SCSI Bus Length Constraints • Assigning SCSI Device IDs • Connecting to the SCSI Ports NOTE When attaching external SCSI devices, be su...

Appendix C 135 SCSI Connections SCSI Bus Differences SCSI Bus Differences A SCSI (Small Computer Systems Interface) bus is an IEEE standard bus for connecting aworkstation to internal and external SCSI devices running at different speeds. There maybe one device connected to the external SCSI port, o...

136 Appendix C SCSI Connections SCSI Restrictions SCSI Restrictions This section describes the SCSI restrictions that apply to the J6000 workstations in thefollowing areas: • Cables • Terminators • SCSI configuration constraints NOTE The J6000 SCSI bus supports only 7 narrow SCSI devices because add...

Appendix C 137 SCSI Connections SCSI Restrictions SCSI Configuration Constraints The number of SCSI devices per bus is limited (see Table C-1 earlier in this appendix).Before adding another SCSI device, determine if the system can support the additionaldevice.

138 Appendix C SCSI Connections SCSI Bus Length Constraints SCSI Bus Length Constraints This section discusses SCSI bus lengths constraints for the SE and LVD SCSI devices. SE SCSI Bus Length When the J6000 external SCSI bus is used in single-ended (SE) mode, the maximum cablelength for an SE SCSI b...

Appendix C 139 SCSI Connections Assigning SCSI Device IDs Assigning SCSI Device IDs Before assigning a SCSI device ID to a new SCSI device, you need to determine whichSCSI device IDs are available. To view the SCSI IDs already in use, type the followingcommand at the prompt and press [Enter] : /usr/...

140 Appendix C SCSI Connections Assigning SCSI Device IDs Assigning External SCSI Device IDs You can determine which SCSI devices are currently in use by looking under the H/W Path heading in the output from the ioscan command. The entry 10/0/15/0 is the built-in SCSI bus. For devices connected to t...

141 D Related Documentation This appendix lists the part numbers and titles of documents related to the HPVISUALIZE J6000 workstations.

142 Appendix D Related Documentation Additional Documentation Additional Documentation Site Preparation Guide • A5990-90005 – Site Preparation Guide HP VISUALIZE J6000 Workstations and Multiple System Configurations Installation Poster and Getting Started Guide • A5990-90000 - QuikInstall Poster HP ...