Page 2 - Notice
ii HP Omnibook XE3 (Technology Codes GE and GD) Notice In a continuing effort to improve the quality of our products, technical and environmental informationin this document is subject to change without notice. This manual and any examples contained herein are provided “as is” and are subject to cha...
Page 3 - Contents
HP Omnibook XE3 (Technology Codes GE and GD) iii Contents Product Information ...................................................................................................... 1-1 Technology Codes .....................................................................................................
Page 4 - Figures
iv HP Omnibook XE3 (Technology Codes GE and GD) Replaceable Parts ........................................................................................................... 4-1 Reference Information ................................................................................................... ...
Page 5 - Tables
HP Omnibook XE3 (Technology Codes GE and GD) v Tables Table 1-1. Omnibook XE3 Series Models........................................................................................... 1-1Table 1-2. Activating Power Modes ...................................................................................
Page 6 - Introduction
vi HP Omnibook XE3 (Technology Codes GE and GD) Introduction This manual provides reference information for servicing HP Omnibook XE3 notebook PCs. It is foruse by HP-authorized service personnel while installing, servicing, and repairing these products. The manual is designed as a self-paced guide ...
Page 7 - Product Information
HP Omnibook XE3 (Technology Codes GE and GD) Product Information 1-1 1 Product Information The Omnibook XE3 series is HP’s value all-in-one business notebook computer, targeted at small- tomedium-sized businesses (SMBs). It combines affordability, value, ease-of-use, and quality in aconvenient packa...
Page 8 - Technology Codes
1-2 Product Information HP Omnibook XE3 (Technology Codes GE and GD) Product CPU Display/color HardDrive StandardSDRAM CD/DVDdrive 1 Multimediabuttons/status panel LAN Battery 2 OS 3 Tech.Code F4307H Duron 900 MHz 14.1-in XGA/silver 20 GB 128 MB Combo Yes Y NiMH XP Home GE F4308H Athlon 900 MHz 14.1...
Page 9 - Features
HP Omnibook XE3 (Technology Codes GE and GD) Product Information 1-3 Features The following illustrations show the notebook’s main external features. For an exploded view of thenotebook, see page 4-2. Figure 1-1. Top/Right View 1. One-Touch buttons (four). 2. Power switch and status light. 3. Status...
Page 12 - Operation; This section gives an overview of the notebook’s operation.; Turning the Notebook On and Off
1-6 Product Information HP Omnibook XE3 (Technology Codes GE and GD) Operation This section gives an overview of the notebook’s operation. Turning the Notebook On and Off You can start and stop the notebook using its power switch or blue standby button. However, at timesyou may want to use certain m...
Page 13 - Checking the Notebook’s Status
HP Omnibook XE3 (Technology Codes GE and GD) Product Information 1-7 Checking the Notebook’s Status The notebook’s status lights—located above the keyboard—report power and battery status, keyboardstatus, and drive activity. Figure 1-5. Status Lights 1. Power status. 2. Battery status. 3. Caps lock....
Page 15 - Using Fn Hot Keys
HP Omnibook XE3 (Technology Codes GE and GD) Product Information 1-9 Using Fn Hot Keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—forvarious system controls. To use a hot key, press and hold Fn, press the appropriate second key, thenrelease both keys. Ta...
Page 16 - Resetting the Notebook; Once the notebook is off, press the blue standby button to restart.
1-10 Product Information HP Omnibook XE3 (Technology Codes GE and GD) Resetting the Notebook Occasionally, Windows or the notebook may stop responding, so that you cannot turn the notebookoff. If this happens, try the following in the order listed: • If possible, turn off the notebook from Windows: ...
Page 18 - Specifications; Hardware Specifications
1-12 Product Information HP Omnibook XE3 (Technology Codes GE and GD) Specifications The following tables list the specifications for the notebook and its accessories. These are subject tochange: for the latest versions, see the HP Notebook web site, www.hp.com/notebooks(in Europe: www.europe.hp.com...
Page 21 - Internal Design
HP Omnibook XE3 (Technology Codes GE and GD) Product Information 1-15 Internal Design The motherboard PCA is the central component of the notebook’s design, and plays a role in virtuallyall system functions. The CPU module and most other subsystems connect to the motherboard. The following figure sh...
Page 23 - Removal and Replacement; in the following table are user-replaceable.; Caution
HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-1 2 Removal and Replacement This chapter shows how to remove and replace the notebook’s components and assemblies. The itemsmarked by • in the following table are user-replaceable. Table 2-1. Removal Cross-Reference • Battery (pa...
Page 24 - Disassembly Flowchart
2-2 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Disassembly Flowchart The following diagram shows the general “path” you will use in disassembling the notebook to accessany particular component. Figure 2-1. Disassembly Flow Start Battery, AC adapter, SDRAM modules, mini-PCI ...
Page 25 - NOTES
HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-3 Table 2-2. Required Equipment • #0 Phillips screwdriver, preferably magnetized. • Small flat-blade screwdriver. • 5 mm hexagonal socket screwdriver. • Electrostatic device (wristband and pad). Table 2-3. Recommended Screw Torqu...
Page 26 - Removing the Battery
2-4 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Removing the Battery (User-Replaceable) Required Equipment • None. Removal Procedure • Slide the battery’s release latch, then lift the battery out of its compartment. Figure 2-2. Removing the Battery Reassembly Notes • Insert ...
Page 27 - Removing an SDRAM Module
HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-5 Removing an SDRAM Module (User-Replaceable) The notebook has no SDRAM on its motherboard, but has slots for two SDRAM modules. Table 2-4. SDRAM Module Replacement Part Numbers Description Part Number Exchange Part Number Module...
Page 28 - Pull the module out of the connector.
2-6 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) 3. Press outward to release the latches at the sides of the SDRAM module, so the free edge of themodule pops up. Figure 2-4. Removing an SDRAM Module 4. Pull the module out of the connector. Reassembly Notes • Gently press the ...
Page 29 - Gently pull the PCA out of its connector.
HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-7 Removing the Mini-PCI PCA (selected models) (User-Replaceable) Certain notebook models include a mini-PCI PCA that contains either a modem or modem/LAN. Table 2-5. Mini-PCI PCA Replacement Part Numbers Description Part Number E...
Page 31 - Replacing Small Parts; The user can replace the following small parts.
HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-9 Replacing Small Parts (User-Replaceable) The user can replace the following small parts. Table 2-6. Replacing Small Parts (User-Replaceable) Part Replacement Procedure Cover, mini-PCI On the bottom of the notebook, loosen the s...
Page 32 - Removing the Keyboard Cover; Open the notebook’s display so that it lays flat.
2-10 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Removing the Keyboard Cover (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. • Small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2...
Page 34 - Removing the Keyboard
2-12 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Removing the Keyboard (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. • Small flat-head screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remov...
Page 36 - Removing the Hard Disk Drive; Remove these additional assemblies:
2-14 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Removing the Hard Disk Drive (HP Authorized Service Providers Only) Table 2-7. Hard Disk Drive Replacement Part Numbers Description Part Number Exchange Part Number Drive, hard disk (10 GB, 9.5 mm, Hitachi) F1664-60902 F1664-6...
Page 39 - Recovering and Reinstalling Software; Back up all data from the hard disk.
HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-17 Recovering and Reinstalling Software You can use the Recovery CDs to recover an original build or reinstall the HP custom software. Torecover a specific application, see “To recover an application” in the Reference Guide. The ...
Page 40 - Removing the Display Assembly
2-18 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Removing the Display Assembly (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional asse...
Page 42 - Installing a New Display Assembly
2-20 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Installing a New Display Assembly When installing a new display, you must make sure to set the DIP switches on the video PCA to matchthe particular display assembly. Caution Setting the DIP switches improperly could damage the...
Page 44 - Removing the Top Case; Remove the six retaining screws from the top case.
2-22 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Removing the Top Case (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: ...
Page 45 - Release the CD player PCA cable from the motherboard.; Make sure the tabs along the edges of the case snap shut.
HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-23 8. Release the CD player PCA cable from the motherboard. Figure 2-15. Removing the Top Case Reassembly Notes • Make sure the touch pad cable and speaker cable connectors are fully inserted squarely in theirsockets. • Make sure...
Page 46 - Removing the CD Player PCA (selected models)
2-24 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Removing the CD Player PCA (selected models) (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these ...
Page 47 - Removing the Hinge Saddle Set
HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-25 Removing the Hinge Saddle Set (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional asse...
Page 48 - Remove both retaining screws from the hinge saddle set.
2-26 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) 4. Remove the retaining screws from the back of the notebook, just below the display hinges. 5. Remove both retaining screws from the hinge saddle set. 6. Lift the hinge saddle set out of the notebook. You may need to free the...
Page 49 - Removing the Video PCA
HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-27 Removing the Video PCA (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies:...
Page 50 - Make sure the PCA is firmly set on its connectors.
2-28 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) 4. Remove all three retaining screws from the PCA, and carefully lift it off of the connectorsunderneath it. Figure 2-19. Removing the Video PCA Reassembly Notes • Set the DIP switches on the new PCA to match the settings from...
Page 51 - Removing the Heatsink Assembly (with Fan); Make sure the fan cable is not pinned under the assembly.
HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-29 Removing the Heatsink Assembly (with Fan) (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these add...
Page 52 - Removing the CPU Module
2-30 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Removing the CPU Module (HP Authorized Service Providers Only) Table 2-10. CPU Module Replacement Part Numbers Description Part Number Exchange Part Number Module, CPU (AMD Athlon, 1.1 GHz) 1822-0582 F3930-69101 Module, CPU (A...
Page 53 - Make sure none of the module’s pins are bent or otherwise damaged.
HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-31 Figure 2-21. Removing the CPU Module Reassembly Notes • Two of the CPU module’s corners have no pins, and two corners of the CPU socket have no holes.Align the module for reinstallation accordingly. • Make sure none of the mod...
Page 54 - Removing the Floppy Disk Drive; Remove the two retaining screws.
2-32 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Removing the Floppy Disk Drive (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. • Keyboard cover (page 2-10). ...
Page 56 - Removing the CD/DVD Drive
2-34 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Removing the CD/DVD Drive (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. • Keyboard cover (page 2-10). • Key...
Page 57 - Removing the Motherboard or Bottom Case
HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-35 Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. • 5 mm hexagonal socket screwdriver. When Installing a New Motherboard Before replacing the motherboa...
Page 58 - Disconnect the cable from the headphone PCA, and remove the PCA.
2-36 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) 6. Disconnect the cable from the headphone PCA, and remove the PCA. 7. Remove the CPU standoffs. 8. Remove the CD/DVD drive support from near the right rear corner of the motherboard. 9. Lift the front edge of the motherboard ...
Page 59 - Reinstalling the Motherboard; Reconnect the headphone PCA cable.; Exit Windows and boot to a DOS prompt.; – or –
HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-37 Reinstalling the Motherboard Reassembly Procedure 1. Insert the I/O connectors through their openings in the bottom case, then lower the motherboardinto place. • Be careful not to trap the modem or modem/LAN cable(s) or headph...
Page 60 - Replacing the Bottom Case; Install a new Microsoft Product ID label.
2-38 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Replacing the Bottom Case Installation Procedure 1. Install a new Microsoft Product ID label. 2. Transfer the old serial number label and install a new overlay, or create a new serial number labelusing the steps below. 3. If y...
Page 61 - Open a new document based on the serial label template.
HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-39 Installing a New Serial Number Label Download the latest version of the serial number label template (Microsoft Word format) from thePartnership web site (see page vi) under Support/Service in Technical Support Information, or...
Page 62 - Removing Notebook Components
2-40 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Removing Notebook Components (HP Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. • Small flat-blade screwdriver. • 5 mm hexagonal socket screwdriver. Removal Procedure 1. Unplug the AC adapter,...
Page 65 - Troubleshooting and Diagnostics; Troubleshooting information
HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-1 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of thenotebook, and for identifying faulty components. • Troubleshooting information
Che...
Page 66 - Troubleshooting
3-2 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem. To ensure qualityrepair, follow the basic troubleshooting steps shown below. Check the customer's descriptionof the pro...
Page 67 - Checking for Customer Abuse; If the unit shows any of the following, customer abuse is declared:
HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-3 Checking for Customer Abuse Some units may appear to have been damaged by customer abuse. Use these guidelines to helpdetermine if this is the case: • If the shipping box is seriously damaged, customer abuse cannot be d...
Page 68 - Troubleshooting the Problem
3-4 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting the Problem Record pertinent information about the notebook: • Model and serial number. • Operating system and version. • Software version (hidden file c:\version.inf). • BIOS version. • Accessories and ...
Page 69 - Suggestions for Troubleshooting
HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-5 Suggestions for Troubleshooting Table 3-1. Scope of Diagnostic Tools Function e-DiagTools Power-OnSelf-Test SycardPCCtest 450 DMI/TopTools(if installed) BIOS Setup Bootup Tests Describes Configures Processor Tests(Syste...
Page 86 - Diagnostic Tools; e-DiagTools Diagnostic Program; Advanced individual hardware tests.
3-22 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD) Diagnostic Tools This section describes the following diagnostic tools you can use for troubleshooting and repairing thenotebook: • e-DiagTools diagnostic program (below). • Power-on self-test (page 3-28). • Sycard PCC...
Page 87 - Save the Support Ticket.
HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-23 Running e-DiagTools 1. Restart the notebook. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. When the menu appears, press Enter to run e-DiagTools. 4. The first time you run the program, you are...
Page 88 - Click View to display the Support Ticket.
3-24 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD) 15. Optional: Open the Support Ticket. In Windows, click Start, Programs (or All Programs), HP e-DiagTools, e-DiagTools for Windows. 16. Click View to display the Support Ticket. 17. To add information about the proble...
Page 92 - Press the system-off switch to return the notebook to a known state.
3-28 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD) Power-On Self-Test Note If Quiet Boot is enabled in BIOS Setup (the default setting), press Esc during boot to see POSTmessages. The POST (power-on self-test) is a series of initialization routines and diagnostic tests...
Page 95 - The PCCtest product contains these components:
HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-31 Sycard PCCtest 450/460 CardBus Card (Optional) The PCCtest 450 and 460 CardBus Cards (version 1.05) available from Sycard Technology are theonly recommended diagnostic tool that tests the functionality of the PCMCIA sl...
Page 96 - To install the DMI/WMI preloaded on the hard disk:; To install the DMI from the Recovery CDs or from floppy disks:
3-32 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD) Desktop and Windows Management Interfaces (DMI/WMI) Note HP TopTools are not supported on Pavilion models. The Desktop Management Interface and Windows Management Instrumentation are basically sets ofrules for accessin...
Page 97 - BIOS Setup Utility; Restart the computer.
HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-33 BIOS Setup Utility The BIOS Setup utility provides access to basic configuration settings. It is independent of theoperating system. Running the BIOS Setup Utility 1. Restart the computer. 2. When the HP logo appears, ...
Page 99 - Update the notebook’s BIOS as follows:
HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-35 Updating the Notebook’s BIOS Hewlett-Packard may from time to time provide updates to the notebook’s BIOS. Use e-DiagTools forWindows to download and install BIOS these updates as needed. Caution The BIOS update comple...
Page 101 - Replaceable Parts
HP Omnibook XE3 (Technology Codes GE and GD) Replaceable Parts 4-1 4 Replaceable Parts This chapter contains an exploded view of the notebook, and the following lists of parts: • Replaceable parts for technology code GE (page 4-3) and technology code GD (page 4-5). • Accessory replaceable parts (pag...
Page 111 - Reference Information; This chapter includes the following reference information:; Password Removal Policy
HP Omnibook XE3 (Technology Codes GE and GD) Reference Information 5-1 5 Reference Information This chapter includes the following reference information: • Password removal policy. • Display quality statement. Password Removal Policy If the user forgets the system password, the user calls HP Custome...
Page 112 - Hewlett-Packard Display Quality Statement
5-2 Reference Information HP Omnibook XE3 (Technology Codes GE and GD) Hewlett-Packard Display Quality Statement TFT (Thin Film Transistor) display manufacturing is a highly precise but imperfect technology, andmanufacturers cannot produce large displays that are cosmetically perfect. Most, if not a...
