Page 2 - Environmental Statement; Energy Consumption
Hewlett-Packard Limited Warranty Statement Environmental Attributes of the HP 2000C Printer Environmental Statement Hewlett-Packard continuously improves the design and production processes of HP printers to minimize the negative impact on the office environment and on the communities where printers...
Page 3 - User’s Guide; English; Professional Series; Color Printer
User’s Guide English HP 2000C Professional Series Color Printer User’s Guide Number C4530-90019 Printed in U.S.A. 1/98 ug_guts.qxd 4/2/98 1:01 PM Page 1
Page 4 - Acknowledgments; Notice
Acknowledgments Acknowledgments Arial®, Gill Sans®, Monotype®, and Times® are U.S. registered trademarks of The Monotype Corporation. CG Times is a product of Agfa Corporation based on Times NewRoman under license from The Monotype Corporation plc., and scalable outlines are licensed from Agfa Divis...
Page 5 - Table of Contents
Getting Started See the HP 2000C Setup Poster for instructions onsetting up your printer. Section 1 – Printing Basics The Printer’s Key Features . . . . . . . . . . . . . . . . . . . . . . . . .3 Understanding the Printer’s Parts and Functions . . . . .6 Using Your Printer Driver Software . . . . . ...
Page 6 - The Printer’s Key Features; Prints black text up to 10 pages per minute.; Smart Printing Saves You Time and Money; The HP 2000C is network-ready for small work groups.; HP’s Fastest Color InkJet Printer
Section 1 Printing Basics The Printer’s Key Features The HP 2000C Professional Series Color Printer delivers professional-quality documents and presentations faster thanany color printer in its class. HP’s Fastest Color InkJet Printer • Prints black text up to 10 pages per minute. • Prints color at ...
Page 7 - Ink Cartridges
The Printer’s Key Features Consistent Black and Color Print Quality with HPPrinting Supplies HP printers, printheads, and ink cartridges are all part of theHP RealLife Imaging System – designed to work togetherto deliver professional print quality at exceptional speedsfor results that are always cle...
Page 8 - Printheads; Printhead is a sophisticated ink delivery
Section 1 Printing Basics The Printer’s Key Features Printheads Each HP No. Printhead is a sophisticated ink delivery device, based on HP’s industry-leading inkjet technology.The four individually replaceable printheads are engineered to last through many ink cartridges, and willcontinue to provide ...
Page 9 - Understanding the Printer’s Parts and Functions; Printer Parts and Functions
Understanding the Printer’s Parts and Functions Printer Parts and Functions 6 Section 1 Printing Basics Buttons: Power Pause/Cancel Print Resume Lights: Power (green) Attention (amber) Activity (green) Paper Supports Printhead Sockets Printhead Access Cover Carriage Lock (purple) Ink Cartridge Door ...
Page 11 - Printer Parts; Power Button; Resume Button; Printer Lights
Understanding the Printer’s Parts and Functions Printer Parts Functions Power Button Press once to turn the printer on and off. Also used to print a Sample page or Diagnostic Test page (see next page). Pause/Cancel Print Button Press once to pause printing. Press once to start printing (when printin...
Page 12 - To print a Sample page; button for 5 seconds, or until the; To print a Diagnostic Test page; Press the resume
Section 1 Printing Basics Understanding the Printer’s Parts and Functions Printing a Sample Page or Diagnostic Test Page Using the Printer Buttons A Sample page is a page that demonstrates black and colored text, and graphics. The Diagnostic Test pageincludes information on the printer, built-in fon...
Page 13 - Using Your Printer Driver Software; tutorials for basic printing tasks.; Printer Software Components
Section 1 Printing Basics Using Your Printer Driver Software The printer software that comes with your HP 2000C printermakes printing from Windows-based programs faster and easier than ever. This section is an overview of the components and functions of your printer software. Printer Software Compon...
Page 14 - To select your printer as the default printer–Windows 3.1; Selecting Your Printer
Using Your Printer Driver Software Selecting Your Printer To use your HP 2000C printer, make sure it is selected asthe default printer. To select your printer as the default printer–Windows 95and Windows NT 4.0 1 Click Start , and then select Printers from the Settings menu. 2 Click the icon for you...
Page 15 - Or; Start; Double-click the HP 2000C Toolbox icon in the; HP 2000C Utilities Program Group
Section 1 Printing Basics Using Your Printer Driver Software Using the HP 2000C Toolbox The HP 2000C Toolbox is a software utility that providesaccess to all the information you’ll need when using yourprinter. Information is divided into four main categories: • Printer Status – Provides information ...
Page 16 - Selecting Custom HP Print Settings; The Setup tab contains the following options:; Changing Print Settings
Using Your Printer Driver Software Changing Print Settings The basic print settings you will need are usually selectedwithin your software program. These settings include thenumber of copies, paper size, and page orientation. To get to HP’s Print Settings dialog box, see the topic “ChangePrint Setti...
Page 17 - Portrait
Section 1 Printing Basics Using Your Printer Driver Software • Orientation – Use to select the direction in which information is printed on a page. Portrait prints across the width of the page, letter style. Landscape prints across the length of the page, spreadsheet style. • Ordered Printing – Use ...
Page 18 - Selecting and Using Paper; Tips for Selecting Paper; Paper Recommendations
Section 1 Printing Basics Selecting and Using Paper The HP 2000C printer works well with most plain photocopy paper, postcards, index cards, transparencies,envelopes, and labels, and will print on 100% recycled papersthat comply with DIN 19 309. For best results, use HPPremium and Deluxe papers and ...
Page 19 - Tips for Using Paper; HP Bright White InkJet Paper; HP Special Media
Selecting and Using Paper Tips for Using Paper • Load only one paper type at a time into the IN tray or accessory paper tray. • Before inserting a stack of paper into the IN tray or the accessory papertray, tap the edges on a flat surface to even it out. • Always insert paper print side down, with t...
Page 20 - HP Premium InkJet Heavyweight Paper
Section 1 Printing Basics Selecting and Using Paper HP Premium InkJet Heavyweight Paper This heavyweight matte paper is coated on both sides for sharp, vivid, two-sided printing. HP Premium InkJetHeavyweight Paper produces high-resolution color imageson a sturdy, durable surface with near-photograph...
Page 21 - HP Premium InkJet Rapid-Dry Transparencies
Selecting and Using Paper HP Premium InkJet Rapid-Dry Transparencies Specially formulated, this premium film is designed tomake your color presentations vivid and even more impressive. This easy-to-use, easy-to-handle film won’t jam your printer or printer-copier and will produce spectacular color a...
Page 22 - To load media in the IN tray; tab in; Basic Steps for Loading All Types of Media
Section 1 Printing Basics Selecting and Using Paper Basic Steps for Loading All Types of Media To load media in the IN tray 1 Adjust the print settings in your software program and the HP 2000C printer driver to match the paper type, size, and orientation of the paper you are using. (See thetopic “C...
Page 25 - Monitoring and Replacing Ink Cartridges; To check ink cartridge ink levels; Monitoring Ink Cartridges
NOTE: Two-way communicationbetween your printer and yourcomputer lets your printersend status, attention, anderror information to your computer. When two-way communication is not working,you can still check the ink levels of the ink cartridgesusing the HP 2000C Toolbox. Section 1 Printing Basics Mon...
Page 26 - Ink Cartridge in that color. See; Replacing an Ink Cartridge
Monitoring and Replacing Ink Cartridges Replacing an Ink Cartridge When an ink cartridge’s ink level is getting low, the printersends a message indicating that the ink cartridge needs tobe replaced soon. You can also check the ink levels of allthe ink cartridges to determine if an ink cartridge need...
Page 27 - Remove the new HP No.
Section 1 Printing Basics Monitoring and Replacing Ink Cartridges 3 Remove the new HP No. Ink Cartridge from its package. 4 Match the ink cartridge label color to the slot label color. Line up the arrows and insert the ink cartridge into its corresponding slot, pushing it down firmly. All ink cartri...
Page 28 - Maintaining and Replacing Printheads; Maintaining Printheads
Section 1 Printing Basics Maintaining and Replacing Printheads Maintaining Printheads The printheads used in the HP 2000C are extremelydurable and do not need to be replaced every time an inkcartridge is replaced. The printheads control the amount of ink transferred to the page, so you will continue...
Page 29 - To clean the printheads; Click the; Services; Select; Clean the Printheads; instructions on your computer screen.; Replacing a Printhead; Printhead for that color. See “Ordering
Maintaining and Replacing Printheads If you notice a decline in print quality, such as lines or dotsmissing from printed text or graphics, it does not mean thatyour ink cartridges have low ink levels. It may be an indication that your printheads need to be cleaned. To clean the printheads 1 Open the...
Page 30 - Make sure the printer power is on.
Section 1 Printing Basics Maintaining and Replacing Printheads 1 Make sure the printer power is on. 2 Open the ink cartridge door, then lift and remove the printhead access cover (on the right side of the printer). The attention light flashes while the cover is open. The metal printhead latch tab pr...
Page 33 - Using Your Printer on a Network; Locally Shared
Section 1 Printing Basics Using Your Printer on a Network If you work in a network environment, you can connect the HP 2000C printer to your network. The printer can beattached directly to the network via an external print server(network-connect) or connected to a personal computer(locally shared). ...
Page 34 - Troubleshooting Printing Problems; Windows 95 and Windows NT 4.0; Using the HP 2000C Toolbox for Troubleshooting
Section 2 Problem Solving and Maintenance Troubleshooting Printing Problems Your HP 2000C printer and printer driver software have beendesigned to work together to enable you to print documentseasily and efficiently. If a printing problem does occur, andtwo-way communication between your printer and...
Page 35 - Testing Two-way Communication; To test two-way communication; . Follow the instructions on your; Printing a Diagnostic Test Page
Troubleshooting Printing Problems Printing a Diagnostic Test Page The Diagnostic Test page is a useful tool for checking printer status. The test page includes information on theprinter, built-in fonts, printheads, and ink cartridges. To print a Diagnostic Test page 1 With the printer on (power ligh...
Page 36 - To clear a paper jam in the IN or OUT tray; Remove all paper from the IN and OUT tray.; Clearing Paper Jams
Section 2 Problem Solving and Maintenance Troubleshooting Printing Problems Clearing Paper Jams To clear a paper jam in the IN or OUT tray 1 Remove all paper from the IN and OUT tray. 2 Remove the OUT tray by lifting it up halfway, then pulling it out. 3 If the paper is stuck somewhere between the I...
Page 37 - Information on Other Printing Problems
Troubleshooting Printing Problems Information on Other Printing Problems For troubleshooting information, always go to theTroubleshooting tab in the HP 2000C Toolbox. If you are not able to solve your printing problem using the Troubleshoot feature in the HP 2000C Toolbox, see the “Customer Support”...
Page 38 - Customer Support; World Wide Web
Section 3 Support Customer Support If you encounter a printing problem, or have questions about how your printer works, HP offersseveral options for getting assistance. Using the HP 2000C Toolbox for Troubleshooting If you have specific printing problems, open the 2000C Toolbox and go to the Trouble...
Page 39 - Country; HP FIRST Fax Program
Customer Support HP FIRST Fax Program HP FIRST is a free service that allows you to get technical support documents via your faxmachine. This program is available 24 hours a day, 7 days a week. Country Telephone Number North America U.S. & Canada (800) 333-1917 Europe Austria 0660.8128 Belgium (...
Page 40 - After the Warranty Period; Same number as during the warranty period.; HP Customer Support Center Help
Section 3 Support Customer Support HP Customer Support Center Help Your printer comes with a 90-day warranty for technical support and a 1-year warranty forrepair. This means you will receive free phone support from HP if you have owned your printerfor 90 days or less. HP will repair your printer fo...
Page 41 - During the Warranty Period
Customer Support During the Warranty Period Technical Support – Call one of the numbers below if you have owned your printer for less than 90 days. Service & Repair – Call one of the numbers below if you have owned your printer for less than 1 year. Please be at your computer when you call and p...
Page 42 - Latin America
Section 3 Support Customer Support Portugal 01 441 7199 Russia 7095 923 50 01 Spain 90.23.21.123 M-F, Sweden 08 619 2170 8:30am to 6pm Switzerland 08.48.80.11.11 (Central European time) Turkey 90 1 224 59 25 United Kingdom 0171.512.52.02 Other European countries +44.171.512.52.02 Latin America Argen...
Page 43 - Extending Your Warranty; Other Support Programs
Customer Support Other Support Programs Extending Your Warranty If you would like to extend your printer coverage for repair beyond the 1-year factory warranty, contact your local reseller. Express Exchange (U.S. only) If your printer needs repair during the warranty period (the first year of owners...
Page 44 - Ordering Parts and Accessories; Replaceable Parts
Section 3 Support Ordering Parts and Accessories Replaceable Parts HP Reorder Number Power Cords U.S.A., Canada, Mexico, Arabic Countries 8120-8419 Europe (except U.K.), Jordan, Lebanon, N. Africa, Russia 8120-8417 U.K. 8120-8416 South Africa 8120-8421 Argentina 8120-8451 Chile 8120-8452 HP 2000Cxi ...
Page 45 - Accessories
Ordering Parts and Accessories Accessories HP Reorder Number HP 2000C Professional Series Accessory Paper Tray C4601A Windows/DOS I/O Interface Cables HP IEEE-1284 Compliant Parallel Interface Cable (with one 1284-A connectorfor the computer port and one 1284-B connector for the printer port)2-meter...
Page 46 - Ordering Information; Latin American Headquarters:
Section 3 Support Ordering Parts and Accessories Ordering Information 49 Ordering Information To order printer parts or accessories, call yournearest HP dealer. If your dealer does nothave the parts or accessories you need, callHP DIRECT for fast shipping service. U.S.: 1 (800) 227-8164 Canada: (800...
Page 47 - Specifications; Minimum Margins; Paper
Section 4 Specifications 51 Specifications Minimum Margins Minimum Margins Size Right/Left Top Bottom Paper U.S. letter 8.5 x 11 in. (216 x 279 mm) 0.25 in. (6.35 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) U.S. legal 8.5 x 14 in. (216 x 356 mm) 0.25 in. (6.35 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) E...
Page 48 - Printer Specifications
Printer Specifications 52 Section 4 Specifications Printer Specifications Print Method Plain paper drop-on-demand thermal InkJet printing Black Text Print Speed* Best: 7 pages per minuteNormal: 8 pages per minuteEconoFast: 10 pages per minute Color Print Speed* Best: 2 pages per minuteNormal: 4 page...
Page 50 - Minimum System Requirements
Printer Specifications 54 Section 4 Specifications Printer Duty Cycle 5,000 pages per month 75,000 pages per lifetime Printhead Duty Cycle 12,000 pages per black printhead 15,000 pages per each color printhead Operating Environment Operating temperature range: 5° to 40°C (41° to 104°F) Humidity: 15 ...
Page 51 - Regulatory Notice; LED Indicator Statement; Regulatory Notice
Section 4 Specifications Regulatory Notice Regulatory Notice Hewlett-Packard Company Model C4530A This device complies with part 15 of the FCCRules. Operation is subject to the following twoconditions: (1) This device may not cause harmfulinterference, and (2) this device must accept anyinterference...
Page 53 - HP
User’s Guide Number C4530-90019 Printed in U.S.A. 1/98 HP 2000C Professional Series Color Printer User’s Guide English ug_cover.qxd 4/2/98 1:25 PM Page 1
