Page 3 - Contents; HP Deskjet F4100 All-in-One series Help
Contents 1 HP Deskjet F4100 All-in-One series Help ...............................................................................5 2 HP All-in-One overview The HP All-in-One at a glance....................................................................................................7Control panel...
Page 6 - 4 Technical information
HP support by phone..............................................................................................................130 Phone support period.......................................................................................................130Placing a call..............................
Page 7 - One series Help
1 HP Deskjet F4100 All-in- One series Help For information about the HP All-in-One, see: • HP All-in-One overview • Find more information • How do I? • Connection information • Load originals and load paper • Print from your computer • Use the copy features • Use the scan features • Maintain the HP ...
Page 9 - Control panel buttons
2 HP All-in-One overview The HP Deskjet F4100 All-in-One series is a versatile device that gives you easy-to-usecopying, scanning, and printing. Copy The HP All-in-One allows you to produce high-quality color and black-and-white copieson a variety of paper types. You can enlarge or reduce the size o...
Page 12 - Status light overview
Label Icon Name and Description 9 Scan : Starts scanning the original currently on the glass. The Scan command is ignored if the HP All-in-One is busy with any other job. The Scan commandfunctions only when the computer is on. Status light overview Several indicator lights inform you of the status o...
Page 15 - Find more information
3 Find more information You can access a variety of resources, both printed and onscreen, that provideinformation about setting up and using the HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up the HP All-in-One andinstalling software. Make sure you follow the steps in...
Page 19 - Supported connection types; Use printer sharing; host; for the printer and; client
5 Connection information The HP All-in-One comes equipped with a USB port so you can connect directly to acomputer using a USB cable. You can also share the device over an existing homenetwork.This section contains the following topics: • Supported connection types • Use printer sharing Supported co...
Page 21 - Load originals; To load an original on the glass; Choose papers for printing and copying
6 Load originals and load paper You can load many different types and sizes of paper in the HP All-in-One, including letteror A4 paper, photo paper, transparencies, and envelopes.This section contains the following topics: • Load originals • Choose papers for printing and copying • Load paper • Avoi...
Page 22 - Recommended papers for printing and copying; To achieve a borderless print, you must use 10 x 15 cm (4 x 6 inch) paper; HP Premium Plus Photo Paper
This section contains the following topics: • Recommended papers for printing and copying • Recommended papers for printing only • Papers to avoid Recommended papers for printing and copying If you want the best print quality, HP recommends using HP papers that are specificallydesigned for the type ...
Page 23 - To order HP papers and other supplies, go to; Recommended papers for printing only; HP Inkjet labels
HP All-in-One Paper or HP Printing Paper Ensure that the Plain paper type is selected when using HP All-in-One Paper andHP Printing Paper. • HP All-in-One Paper is specifically designed for HP All-in-One devices. It has an extrabright blue-white shade that produces sharper text and richer colors tha...
Page 24 - Papers to avoid; Papers to avoid for all print and copy jobs; Load paper; This section contains the following topics:
NOTE: At this time, some portions of the HP Web site are available in English only. Papers to avoid Using paper that is too thin or too thick, paper that has a slick texture, or paper thatstretches easily can cause paper jams. Using paper that has a heavy texture or does notaccept ink can cause prin...
Page 25 - To load full-size paper; Flip the tray extender up toward you.
• Load index cards • Load envelopes • Load other types of paper Load full-size paper You can load many types of letter or A4 paper into the input tray of the HP All-in-One. To load full-size paper 1. Flip the tray extender up toward you. NOTE: When you use legal-size paper, leave the tray extender c...
Page 26 - Make sure that the HP All-in-One is idle and silent when you load; Properties; dialog box to print a borderless 10 x 15 cm (4 x 6 inch) photo on; Printing Shortcuts
4. Insert the stack of paper into the input tray with the short edge forward. Ensure thatthe side you want to print on faces down. Slide the stack of paper toward the deviceuntil it stops. CAUTION: Make sure that the HP All-in-One is idle and silent when you load paper into the input tray. If the HP...
Page 27 - To load 10 x 15 cm ( 4 x 6 inch) photo paper with tab in the input tray; Remove all paper from the input tray.; Related topics; Load index cards
TIP: To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in a resealable bag. If the paper is not stored properly, extreme changes in temperatureand humidity might result in curled paper that does not work well in the HP All-in-One. To load 10 x 15 cm ( 4 x 6 inch) photo p...
Page 28 - To load index cards in the input tray; Change the print settings for the current job; Load envelopes
To load index cards in the input tray 1. Remove all paper from the input tray. 2. Insert the stack of cards, with the side you want to print on facing down, into the far-right side of the input tray. Slide the stack of cards forward until it stops. 3. Slide the paper-width guide inward against the s...
Page 29 - To load envelopes; Load other types of paper; Print; dialog box in a software application. They are not
To load envelopes 1. Remove all paper from the input tray. 2. Insert one or more envelopes into the far-right side of the input tray with the envelopeflaps up and on the left. Slide the stack of envelopes forward until it stops. TIP: For more help on loading envelopes, refer to the diagram engraved ...
Page 30 - Set the paper type for printing; Avoid paper jams; To help avoid paper jams, follow these guidelines.
HP Inkjet labels (for printing only) 1. Always use letter or A4 label sheets designed for use with HP inkjet devices (such asHP inkjet labels), and make sure that the labels are no more than two years old. Labelson older sheets might peel off when the paper is pulled through the HP All-in-One,causin...
Page 31 - Print from a software application
7 Print from your computer The HP All-in-One can be used with any software application that allows printing. Youcan print a range of projects, such as borderless images, newsletters, greeting cards,iron-on transfers, and posters.This section contains the following topics: • Print from a software app...
Page 32 - Set the paper size
6. Click OK to close the Properties dialog box. 7. Click Print or OK to begin printing. Make the HP All-in-One the default printer You can set the HP All-in-One as the default printer to use from all software applications.This means that the HP All-in-One is automatically selected in the printer lis...
Page 36 - Preview your print job; Change the default print settings; Create printing shortcuts
Preview your print job You can preview your print job before sending it to the HP All-in-One. This helps to preventwasting paper and ink on projects that do not print as expected. To preview your print job 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software app...
Page 38 - Perform special print jobs; Print a borderless image
5. In the Printing Shortcuts list, click the printing shortcut that you want to delete. 6. Click Delete . The printing shortcut is removed from the list. NOTE: Only the shortcuts that you have created can be deleted. The original HP shortcuts cannot be deleted. Perform special print jobs In addition...
Page 39 - Print a photo on photo paper
6. In the Resizing Options area, click the appropriate paper size from the Size list. If a borderless image can be printed on the specified size, the Borderless check box is enabled. 7. In the Basic options area, click a paper type in the Paper Type drop-down list. NOTE: You cannot print a borderles...
Page 40 - Create custom cd/dvd labels
9. In the HP real life technologies area, click the Photo fix drop-down list and select from the following options:• Off: applies no HP real life technologies to the image. • Basic: automatically focuses the image; moderately adjusts image sharpness. • Full: automatically lightens dark images; autom...
Page 41 - Print on both sides of the page
NOTE: If a photo print cartridge is also installed, the print quality is enhanced. A photo print cartridge can be purchased separately if it is not included with the HP All-in-One. To print in Maximum dpi mode 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software...
Page 42 - Print a multiple-page document as a booklet
7. For binding, do one of the following:• For binding on the top like a notebook or calendar, select the Flip Pages Up check box.This causes the odd and even pages of your document to print opposite of eachother top-to-bottom. This ensures that the top of the page is always at the top ofthe sheet wh...
Page 44 - Continue; reach to staple the booklet.; Print multiple pages on a single sheet; You can print up to 16 pages on a single sheet of paper.; To print multiple pages on a single sheet; Make sure you have paper loaded in the input tray.; File; menu in your software application, click
10. Follow the instructions that appear on your screen for reloading the paper to print onthe second side, and then click Continue . 11. When the entire document has finished printing, fold the stack of paper in half, so thatthe first page is on top, then staple the document along the crease. TIP: F...
Page 45 - Print a multiple-page document in reverse order
4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties , Options , Printer Setup , Printer , or Preferences . 5. Click the Features tab. 6. In the Pages per sheet list, click 2 , 4 , 6 , 8 , 9 , or 16 . 7. In the Page ...
Page 47 - Print a group of addresses on labels or envelopes
6. In the Basic Options area, click the appropriate transparency type in the Paper Type list. TIP: If you want to make notations on the back of the transparencies and erase them later without scratching the original, click the Advanced tab, and select the Mirror Image check box. 7. In the Resizing O...
Page 48 - Print a poster
Print a poster You can create a poster by printing a document on multiple pages. The HP All-in-Oneprints dotted lines on some pages to indicate where to trim the pages before taping themtogether. To print a poster 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your soft...
Page 49 - Print a Web page
7. In the Poster Printing drop-down list, click either 2x2 (4 sheets) ; 3x3 (9 sheets) ; 4x4 (16 sheets) ; or 5x5 (25 sheets) . This selection tells the HP All-in-One to enlarge your document so that it fits on 4, 9,16, or 25 pages.If your original document is multiple pages, each of those pages wil...
Page 50 - Resume a print job; On the control panel, press
To stop a print job from the computer ▲ You can cancel most print jobs from the print queue. For more information about howto do this, see the Windows Help. Related topics Control panel buttons Resume a print job If an error occurs while printing, you may need to resume the job from the HP All-in-On...
Page 51 - Make a copy
8 Use the copy features The HP All-in-One allows you to produce high-quality color and black-and-white copieson a variety of paper types. You can enlarge or reduce the size of an original to fit aspecific paper size, adjust the copy quality, and make high-quality copies of photos,including borderles...
Page 52 - Change copy speed
3. Press the Paper Type button to set the paper type. Copies made on photo paper are automatically made using Best quality. When Photo Paper Type is selected, the HP All-in-One enlarges or shrinks the original to fit within the copy margin of the detected paper size.Copies made on plain paper are au...
Page 53 - Make multiple copies of the same original
NOTE: Fast or Normal are not available when the paper type is set to Photo . To make a Fast copy 1. Make sure you have paper loaded in the input tray. 2. Place your original with the side you want to copy or scan face down on the left frontcorner of the glass. TIP: For quality copies, ensure that th...
Page 55 - Stop copying
Make a 10 x 15 cm (4 x 6 inch) borderless copy of a photo To make a borderless copy of a photo, use the 10 x 15 cm (4 x 6 inch) HP Premium PlusPhoto Paper with a tear-off tab. When you remove the tear-off tab, the output is aborderless copy of the image that extends to the edges of the paper. To mak...
Page 57 - OCR; Scan an original; HP Digital Imaging Monitor
9 Use the scan features Scanning is the process of converting text and pictures into an electronic format for yourcomputer. You can scan almost anything (photos, magazine articles and text documents)on the HP All-in-One.You can use the scanning features of the HP All-in-One to do the following: • Sc...
Page 58 - Edit a scanned preview image; Edit a scanned image
you want it, you can open it in another application, send it through e-mail, save it to a file,or print it. To scan to a computer 1. Place your original with the side you want to copy or scan face down on the left frontcorner of the glass. TIP: For quality copies, ensure that the scanner glass is cl...
Page 59 - If you are using the HP Photosmart Software, the Optical Character; Stop scanning; Press
Edit a scanned document You can edit a scanned document using your Optical Character Recognition (OCR)software. Scanning text using OCR software enables you to bring the content of magazinearticles, books, and other printed matter into your favorite word processor and many otherapplications as edita...
Page 61 - Clean the exterior; To clean the glass; Do not use abrasives, acetone, benzene, or carbon tetrachloride on
10 Maintain the HP All-in-One The HP All-in-One requires little maintenance. Sometimes you might want to clean theglass and lid backing to remove surface dust and ensure that your copies and scansremain clear. You will also need to replace, align, or clean your print cartridges from timeto time. Thi...
Page 62 - Clean the lid backing; To clean the lid backing; Do not use paper-based wipes, as these might scratch the backing.; Print a self-test report; To print a self-test report; Load letter or A4 unused plain white paper into the input tray.; Cancel; button and then press the; Start Copy Color
Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lidof the HP All-in-One. To clean the lid backing 1. Turn off the HP All-in-One, unplug the power cord, and raise the lid. 2. Clean the white document backing with a soft cloth or sponge slightly m...
Page 64 - Handle the print cartridges; temporary printing problems, or even permanent damage.; Check the estimated ink levels
Handle the print cartridges Before you replace or clean a print cartridge, you should know the part names and howto handle the print cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their...
Page 65 - Replace the print cartridges
NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridgesfor printing, and in printhead servicing, which keeps print nozzles clear and ink flowingsmoothly. In addition, some residual ...
Page 66 - To replace the print cartridges; If the HP All-in-One is off when you open the print cartridge door to; Pull the print cartridge toward you out of its slot.
To replace the print cartridges 1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges forchanging. You might damage the HP All-in-One if the print cartridges ...
Page 67 - Do not touch the copper-colored contacts or ink nozzles. Touching
5. If you are removing the black print cartridge in order to install the photo print cartridge,store the black print cartridge in the print cartridge protector or an airtight plasticcontainer.If you are removing the print cartridge because it is low or out of ink, recycle the printcartridge. The HP ...
Page 69 - Ink-backup mode output; Use a photo print cartridge
Use ink-backup mode Use the ink-backup mode to operate the HP All-in-One with only one print cartridge. Theink-backup mode is initiated when a print cartridge is removed from the print cartridgecradle. NOTE: When the HP All-in-One operates in ink-backup mode, a message is displayed on screen. If the...
Page 70 - Store the print cartridges; Print cartridge storage and handling; Install the cartridge on or before the; Install by; date, which is printed on the cartridge; Print cartridge protector
Store the print cartridges Follow these guidelines to maintain and store HP print cartridges and to ensure consistentprint quality. • Print cartridge storage and handling • Print cartridge protector Print cartridge storage and handling Follow these guidelines to help maintain HP print cartridges and...
Page 71 - Align the print cartridges
are removing it so you can print high-quality photos with the photo and tri-color printcartridges. To insert a print cartridge into the print cartridge protector ▲ Place the print cartridge into the print cartridge protector at a slight angle and snap itsecurely into place. To remove the print cartr...
Page 73 - Clean the print cartridges; Clean the print cartridge contacts
Clean the print cartridges Use this feature when the self-test report shows streaking, white lines through any of thelines of color or when a color is muddy after installing a print cartridge for the first time.Do not clean print cartridges unnecessarily, as this wastes ink and shortens the life of ...
Page 74 - To clean the print cartridge contacts; Inspect the print cartridge contacts for ink and debris buildup.; Repeat if necessary for the other print cartridge.; Clean the area around the ink nozzles
To clean the print cartridge contacts 1. Turn on the HP All-in-One and open the print cartridge door.The print carriage moves to the center of the HP All-in-One. 2. Wait until the print carriage is idle and silent, and then unplug the power cord fromthe back of the HP All-in-One. 3. Lightly press do...
Page 75 - To clean the area around the ink nozzles; Lightly moisten a clean foam rubber swab with distilled water.
When debris gets on the print cartridges, it can cause ink streaks and smudges on printedpages. Ink streaking can be corrected by cleaning around the ink nozzles as describedhere. NOTE: Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after ...
Page 76 - Do; not; clean the nozzle plate.; Remove ink from your skin and clothing; set the ink into the fabric.
6. Clean the face and edges around the ink nozzle area with the swab, as shown below. 1 Nozzle plate (do not clean) 2 Face and edges around the ink nozzle area CAUTION: Do not clean the nozzle plate. 7. Slide the print cartridge back into the slot. Push the print cartridge forward until it clicksint...
Page 77 - 1 Shop for printing supplies; Order paper or other media
11 Shop for printing supplies You can order HP products, such as recommended types of paper and print cartridges,online from the HP Web site.This section contains the following topics: • Order paper or other media • Order print cartridges • Order other supplies Order paper or other media To order HP...
Page 78 - Click; Print Cartridge Ordering Information; The print cartridge reorder numbers appear.; Order Online; Order other supplies; support; Contact HP; for
3. Click Print Cartridge Ordering Information . The print cartridge reorder numbers appear. 4. Click Order Online . HP sends detailed printer information, including model number, serial number, andink supply levels, to an authorized online reseller. The supplies you need arepreselected; you can chan...
Page 79 - 2 Troubleshooting; Troubleshooting tips; Communication problems over a USB connection; Look at the; On
12 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Print cartridge troubleshooting • Print quality troubleshooting • Print troubleshooting • Copy troubleshooting • Scan troubleshooting • Err...
Page 80 - Information on paper
• Check the connection from the HP All-in-One to your computer. Verify that the USBcable is securely plugged into the USB port on the back of the HP All-in-One. Makesure the other end of the USB cable is plugged into a USB port on your computer.After the cable is connected properly, turn the HP All-...
Page 82 - Troubleshooting common setup issues
connected the HP All-in-One to your computer before the software installation screenprompts you to do so, you must follow these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from the computer. 2. Uninstall the software (if you have already installed it). 3. Restart your comp...
Page 84 - button to turn on the
For more information on installing the software and connecting the USB cable, seethe Setup Guide that came with the HP All-in-One. The HP All-in-One does not print Cause: The HP All-in-One and computer are not communicating with each other. Solution: • Look at the On light located on the front of th...
Page 85 - The installation failed to run automatically.; To start the installation from a Windows computer; From the Windows; Start; In the; Run; Your system does not meet the minimum requirements to install the
• If you are connecting the HP All-in-One through a USB hub, make sure the hubis turned on. If the hub is on, try connecting directly to your computer. • Check other printers or scanners. You might need to disconnect older productsfrom your computer. • Try connecting the USB cable to another USB por...
Page 86 - Uninstall and reinstall the software; I received a message that an unknown error has occurred
Solution: Click Details to see what the specific problem is, and then correct the problem before attempting to install the software. A red X appears on the USB connect prompt Cause: Normally, a green check appears indicating that the plug and play is successful. A red X indicates that the plug and p...
Page 87 - Some of the buttons are missing in the HP Solution Center; The registration screen does not appear; Missing HP Photosmart Software
Solution: Try to continue with the installation. If that does not work, stop and then restart the installation, and follow the directions on the screen. If an error occurs, youmight need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One application files from your ...
Page 88 - To install the HP Photosmart Software; When prompted, click; Install More Software; to install the HP Photosmart
Solution: Install the HP Photosmart Software that came with the HP All-in-One. If it is installed, restart your computer. To install the HP Photosmart Software 1. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and thenstart the Setup program. 2. When prompted, click Install More S...
Page 90 - Print cartridge troubleshooting
1. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then startthe Setup program. 2. Disconnect the HP All-in-One from your computer. 3. Select Uninstall and follow the onscreen directions. 4. Restart your computer. NOTE: It is important that you disconnect the HP All-in-One befo...
Page 97 - Information on print cartridges; been used for a long time.; Replace refilled or empty cartridges.
Information on print cartridges For best results, use HP print cartridges. The following tips help maintain HP printcartridges and ensure consistent print quality. • Keep all print cartridges in the original sealed packages until they are needed. • Store print cartridges at room temperature (15.6°-2...
Page 98 - Ink is bleeding or smearing; The print cartridges need to be cleaned.
• Print and evaluate a self-test.For more information, see Print a self-test report . If the self-test shows a defect, try the following:• Clean the print cartridges automatically. For more information, see Clean the print cartridges . • If you are missing lines when you print, clean the electrical ...
Page 99 - Ink is not filling the text or graphics completely; The print cartridges need to be cleaned or might be out of ink.; The text edges are jagged; The font is a custom size.
a mailing envelope. Make sure the paper lays flat in the input tray and is not toowrinkled. Ink is not filling the text or graphics completely Cause: The print cartridges need to be cleaned or might be out of ink. Solution: Check the estimated ink levels remaining in the print cartridges. If the pri...
Page 100 - print quality setting, such as; Best; The copy or print paper type setting is incorrect.
Solution: Load high-quality paper in the input tray and print the image with a high print quality setting, such as Best , Maximum dpi , or High Resolution . Always make sure the paper you are printing on is flat. For best results when printing images,use HP Premium Plus Photo Paper.If the problem pe...
Page 102 - Envelopes print incorrectly
• A blank page came out while printing • Ink is spraying the inside of the HP All-in-One when I print a photo Envelopes print incorrectly Cause: A stack of envelopes is loaded incorrectly. Solution: Remove all paper from the input tray. Load a stack of envelopes in the input tray, with the envelope ...
Page 104 - The HP All-in-One prints meaningless characters
If the connections are secure, and nothing has printed several minutes after you senta print job to the HP All-in-One, check the status of the HP All-in-One. In theHP Photosmart Software, click Status . For more information, see: Communication problems over a USB connection Cause: The HP All-in-One ...
Page 105 - default printer
Solution: Try printing another document from the same software application. If this works, then try printing a previously saved version of the document that is not corrupt. Nothing happens when I try to print Cause: The HP All-in-One is turned off. Solution: Look at the On light located on the front...
Page 106 - Status; The pages in my document came out in the wrong order; Print the document in reverse order. When the document finishes; The margins are not printing as expected; The margins are not set correctly in your software application.
If the connections are secure, and nothing has printed several minutes after you senta print job to the HP All-in-One, check the status of the HP All-in-One. In theHP Photosmart Software, click Status . For more information, see: Communication problems over a USB connection Cause: The HP All-in-One ...
Page 107 - To check your margin settings
Solution: Check the printer margins. Make sure the margin settings for the document do not exceed the printable area ofthe HP All-in-One. To check your margin settings 1. Preview your print job before sending it to the HP All-in-One. 2. Check the margins.The HP All-in-One uses the margins you have s...
Page 108 - Text or graphics are cut off at the edge of the page
For more information, see: Load envelopes Text or graphics are cut off at the edge of the page Cause: The margins are not set correctly in your software application. Solution: Make sure the margin settings for the document do not exceed the printable area of the HP All-in-One. To check your margin s...
Page 110 - Ink is spraying the inside of the HP All-in-One when I print a photo; Copy troubleshooting; Nothing happens when I try to copy
For more information, see: Replace the print cartridges Ink is spraying the inside of the HP All-in-One when I print a photo Cause: The borderless print settings require photo paper to be loaded in the input tray. You are using the wrong paper type. Solution: Make sure you load photo paper in the in...
Page 111 - Clear paper jams; Parts of the original do not appear or are cut off; The printout appears enlarged on the page
Solution: Check the On light. If it is blinking, the HP All-in-One is busy. Cause: The HP All-in-One does not recognize the paper type. Solution: Do not use the HP All-in-One to copy onto envelopes or other papers the HP All-in-One does not support. Cause: The HP All-in-One has a paper jam. Solution...
Page 112 - The printout is blank; The original is placed incorrectly on the glass.; A borderless copy has white space around the edges; You are trying to make a borderless copy of a very small original.
unplug the power cord, and use a soft cloth to wipe the glass and the back of thedocument lid.For more information, see: • Clean the lid backing • Clean the glass The printout is blank Cause: The original is placed incorrectly on the glass. Solution: Place your original print side down on the left f...
Page 113 - Scan halts
If you want to make a borderless copy of a very small original, scan the original intothe computer, resize the image, and then print a borderless copy of the enlargedimage. Cause: You are trying to make a borderless copy without using photo paper. Solution: Use photo paper to make borderless copies....
Page 116 - under; Custom; installation options.; OCR language; Errors; Flashing lights
NOTE: If you are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might not be installed on your computer. To installthe OCR software, you must re-insert the software disk and select OCR under the Custom installation options. See the documentation that came with Rea...
Page 119 - Device messages; Firmware revision mismatch
On light Resumelight CheckPrintCartridgelight PaperTypelights Description Solution If the problempersists, contact HPSupport. Device messages The following is a list of device-related error messages: • Firmware revision mismatch • Mechanism error • Memory is full • Scanner failure Firmware revision ...
Page 120 - File messages; Error reading or writing the file
Memory is full Cause: The document you are copying has exceeded the memory of the HP All-in- One. Solution: Try making fewer copies at a time. Scanner failure Cause: The HP All-in-One is busy or an unknown cause has interrupted your scan. Solution: Turn off the HP All-in-One and then turn it on agai...
Page 121 - Supported file types for the HP All-in-One; Invalid file name; General user messages; Cannot crop
Solution: Open the file in another application, and save it in a format that the HP All- in-One software recognizes.For more information, see: Supported file types for the HP All-in-One Invalid file name Cause: The file name you entered is invalid. Solution: Make sure that you are not using any inva...
Page 122 - Close some applications and try the task again.; Paper messages; The following is a list of paper-related error messages:; Cannot load paper from input tray; There is not enough paper in the input tray.; Resume; button on the control panel; Ink is drying
• The software that came with the HP All-in-One was not installed correctly. • The software that came with the HP All-in-One is installed, but it is not running. Solution: Make sure your computer is turned on and is connected to the HP All-in- One. Also make sure you installed the software that came...
Page 123 - Out of paper; Paper jam, misfeed or blocked carriage; Paper mismatch
Solution: Leave the sheet in the output tray until the message disappears. If it is necessary to remove the printed sheet before the message disappears, carefully holdthe printed sheet on the underside or the edges, and place it on a flat surface to dry. Out of paper Cause: There is not enough paper...
Page 124 - Wrong paper width; Power and connection messages; If the HP All-in-One is not properly connected to the computer,
Solution: Change the print setting or load the appropriate paper in the input tray. For more information, see: • Set the paper type for printing • Choose papers for printing and copying Wrong paper width Cause: The print setting for the print job does not match the paper type or size loaded in the H...
Page 125 - Communication test failed; Improper shutdown
For more information, see: Communication problems over a USB connection Communication test failed Cause: The HP All-in-One is turned off. Solution: Look at the On light located on the front of the HP All-in-One. If it is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly co...
Page 126 - the HP All-in-One and plugged into a power outlet. Press the; Print cartridge messages; The following is a list of print cartridge error messages:; Low on ink; One or both print cartridges might be out of ink.
the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. Cause: The HP All-in-One is not connected to the computer. Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securel...
Page 127 - Need alignment or alignment failed
NOTE: Do not remove the old print cartridge until a new one is available. For more information on print cartridges, see Print cartridge troubleshooting . Need alignment or alignment failed Cause: The incorrect type of paper is loaded in the input tray. Solution: If you have colored paper loaded in t...
Page 129 - for information on calling for technical support.; Printing in ink-backup mode
covering the ink nozzles, carefully remove the tape from the print cartridges. Do nottouch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Cause: One or both of the print cartridg...
Page 130 - Open the print cartridge door.
removed from each print cartridge. When plastic tape covers the print cartridgecontacts, the device cannot detect that the print cartridge is installed. Print cartridge is faulty or not installed properly Cause: The printer cannot print if the print cartridges are faulty, or if they are not installe...
Page 131 - 3 HP warranty and support; Warranty; Before you call HP customer support
13 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP All-in-One.This section contains the following topics: • Warranty • Support process • Before you call HP customer support • HP support by phone • Additional warranty options • Call HP Korea customer support • P...
Page 132 - HP support by phone; Phone support period
3. To find support and warranty information, go to the HP Web site at www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.Check the HP Web site for updated information or troubleshooting tips for the HP All-in-One. ...
Page 133 - Call HP Korea customer support
Additional warranty options Extended service plans are available for the HP All-in-One at additional costs. Go to www.hp.com/ support , select your country/region and language, then explore the services and warranty area for information about the extended service plans. Call HP Korea customer suppor...
Page 135 - Specifications
14 Technical information The technical specifications and international regulatory information for the HP All-in-One areprovided in this section.For additional specifications, see the printed Basics Guide.This section contains the following topics: • Specifications • Environmental product stewardshi...
Page 136 - Environmental product stewardship program; Paper use
• Copy speeds vary according to the complexity of the document and model • Maximum copy enlargement ranging from 200-400% (depends on model) • Maximum copy reduction ranging from 25-50% (depends on model) Scan specifications • Image editor included • Integrated OCR software automatically converts sc...
Page 139 - Regulatory notices; FCC statement; Notice to users in Australia; Notice to users in Korea
Regulatory notices The HP All-in-One meets product requirements from regulatory agencies in your country/region.This section contains the following topics: • FCC statement • Notice to users in Australia • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to u...
