HP EX691UA-NOOS - Manuals

TouchPad Component Description (1) TouchPad* Moves the pointer and selects or activates items on the screen. Can be setto perform other mouse functions, such as scrolling, selecting, and double-clicking. (2) Left TouchPad button* Functions like the left button on an external mouse. (3) TouchPad scro...

Buttons and switches Component Description (1) Power button* When the computer is ● Off, press to turn on the computer. ● On, press to enter hibernation. ● In standby, briefly press to exit standby. ● In hibernation, briefly press to exit hibernation. If the computer has stopped responding and Micro...

Lights Component Description (1) Wireless light On: An integrated wireless device, such as a wireless local area network(LAN) device and/or a Bluetooth® device is turned on. (2) Power lights* (2) On: The computer is on. Blinking: The computer is in standby. Off: The computer is off or in hibernation...

Right-side components Component Description (1) Audio-out (headphone) jack Produces system sound when connected to optional powered stereospeakers, headphones, ear buds, a headset, or television audio. NOTE On select models, the headphone jack can also be used to output S/PDIF digital audio. (2) Aud...

Left-side components Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE The security cable is designed to act as a deterrent, but may not prevent the computer from being mishandled or stolen. (2) External monitor port Connects an external monitor....

Bottom components Component Description (1) Battery bay Holds the primary battery pack.* (2) Battery pack release latch Releases the battery pack from the battery bay. (3) Memory module compartment Contains the memory module slots. (4) Hard drive bay Holds the hard drive. (5) Vents (2)† Enable airfl...

Display components Component Description Display release latch Opens the computer. ENWW Components 11

Additional hardware components Component Description (1) Battery pack* Powers the computer when the computer is not connected to external power. (2) AC adapter Converts AC power to DC power. (3) Power cord* Connects an AC adapter to an AC outlet. (4) Country-specific modem cableadapter (select model...

Labels The labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the computer. ● Service tag—Provides the product name, serial number (S/N), and other specifics about thecomputer. Have this information available when you c...

Specifications Operating environment The operating environment information in the following table may be helpful if you plan to use ortransport the computer in extreme environments. Factor Metric U.S. Temperature Operating 10 ˚ C to 35 ˚ C 50 ˚ F to 95 ˚ F Nonoperating -20 ˚ C to 60 ˚ C -4 ˚ F to 14...

Expansion port input/output signals The expansion port signal information in this section may be helpful if you plan to use an optionalexpansion product that connects to the expansion port on the computer. The expansion port is illustrated in the " Left-side components " section. The followi...

2 TouchPad and Keyboard TouchPad The following illustration and table describe the computer TouchPad. Component Description (1) TouchPad* Moves the pointer and selects or activates itemson the screen. Can be set to perform other mousefunctions, such as scrolling, selecting, and double-clicking. (2) ...

Keyboard The following sections provide information on the keyboard features of the notebook. Hotkeys Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3) . The icons on the f1 through f12 keys represent the hotkey functions. Hotkey functions and proc...

Hotkey quick reference Function Key Combination Display and clear system information. fn+esc Open the Help and Support Center. fn+f1 Open the Print Options window. fn+f2 Open a Web browser. fn+f3 Switch the screen image between the computer displayand an external display. fn+f4 Initiate standby. fn+...

Initiate QuickLock (fn+f6) Press fn+f6 to initiate the QuickLock security feature. QuickLock protects your information by displaying the operating system Log On window. While theLog On window is displayed, the computer cannot be accessed until a Windows user password or aWindows administrator passwo...

Quick Launch Buttons software You can use the Quick Launch Buttons control panel to ● Set preferences for tiling windows on the Windows desktop. ● Set advanced preferences, including ● Setting preferences for the display of the Quick Launch Buttons icon. ● Setting button assignments for the Easy Acc...

Keypads The computer has an embedded numeric keypad and also supports an optional external numerickeypad or an optional external keyboard that includes a numeric keypad. Component (1) fn key (2) Embedded numeric keypad (3) num lock light (4) num lk key Using the embedded numeric keypad The 15 keys o...

Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between theirstandard keyboard functions and their keypad functions by using the fn key or the fn+shift key combination. ● To change the function of a keypad key ...

3 Power Power control and light locations The following illustration and table identify and describe the power control and light locations. NOTE Your computer may look slightly different from the illustrations in this section. Component Description (1) Power button When the computer is ● Off, press ...

Power sources The computer can run on internal or external AC power. The following table indicates the best powersources for common tasks. Task Recommended power source Work in most softwareapplications ● Charged battery pack in the computer ● External power supplied through one of thefollowing devi...

Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not byunplugging the power cord from t...

Standby and hibernation Standby and hibernation are energy-saving features that conserve power and reduce startup time.They can be initiated by you or by the system. For more information, refer to " Initiating standby, hibernation or shutdown ." Standby CAUTION To avoid a complete battery di...

To set the time interval after which the system initiates hibernation: 1. Select Start > Control Panel > Performance and Maintenance > Power Options . 2. Click one of the intervals in the System hibernates list. Initiating standby, hibernation or shutdown The following sections explain when...

Default power settings This section explains the default standby, hibernation, and shutdown procedures. For informationabout changing the function of the power features on the computer, refer to " Power options ." The controls and lights discussed in this section are illustrated in " Pow...

Initiating or resuming from standby Task Procedure Result Initiate standby. ● With the computer on, press the hotkey toinitiate standby. ● Select Start > Turn Off Computer > Stand by . In Windows XP Professional, if Stand by is not displayed: a. Press the down arrow. b. Select Stand by from th...

Initiating or restoring from hibernation Hibernation cannot be initiated unless it is enabled. Hibernation is enabled by default. To verify that hibernation remains enabled, Select Start > Control Panel > Performance and Maintenance > Power Options > Hibernate tab. If hibernation is enab...

Power options You can change many default power settings in Windows Control Panel. For example, you can setan audio alert to warn you when the battery pack reaches a low-power condition, or you can changethe default settings for the power button. By default, when the computer is on: ● Pressing the f...

Processor performance controls CAUTION To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as a printer, or a soft surface, such aspillows, thick rugs, or clothing, to block the airflow. Overheating can damage the comp...

Battery packs When a charged battery pack is in the computer and the computer is not plugged into externalpower, the computer runs on battery power. When the computer is plugged into external AC power,the computer runs on AC power. If the computer contains a charged battery pack and is running on ex...

3. Pivot the battery pack (2) away from the computer and remove it from the computer (3) . Charging a battery pack To prolong battery life and optimize the accuracy of battery charge displays: WARNING! Do not charge the computer battery pack on board aircraft. Charging the battery pack may damage ai...

● Blinking rapidly: The battery pack has reached a critical low-battery condition and is not charging. ● Off: the battery pack is fully charged or not installed. For information about determining the amount of charge in a battery pack, refer to " Monitoring the charge of the battery pack ." ...

Managing low-battery conditions The information in this section describes the alerts and system responses set at the factory. Somelow-battery condition alerts and system responses can be changed using Power Options in WindowsControl Panel. Preferences set using Power Options do not affect lights. Id...

Resolving low-battery conditions CAUTION To reduce the risk of losing information when the computer reaches a critical low- battery condition and has initiated hibernation, do not restore power until the power lights areturned off. When external power is available To resolve a low-battery condition ...

Calibrating a battery pack When to calibrate Even if a battery pack is heavily used, it should not be necessary to calibrate it more than once amonth. It is not necessary to calibrate a new battery pack. Calibrate a battery pack under thefollowing conditions: ● When battery charge displays seem inac...

Step 3: Recharging the battery pack To recharge the battery pack: 1. Plug the computer into external power and maintain external power until the battery pack is fullyrecharged. When the battery pack is recharged, the battery light on the computer is turned off. You can use the computer while the bat...

Selecting power conservation settings To set the computer to conserve power: ● Select a short wait for the screen saver and select a screen saver with minimal graphics andmotion. To access screen saver settings: Select Start > Control Panel > Appearance and Themes > Choose a screen saver . ...

4 Drives Drive care Drives are fragile computer components that must be handled with care. The following cautionsapply to all drives. Additional cautions are included with the procedures to which they apply. CAUTION To reduce the risk of damage to the computer, damage to a drive, or loss information...

IDE drive light The IDE drive light blinks when either the primary hard drive or an optical drive is being accessed. 52 Chapter 4 Drives ENWW

Hard drive CAUTION To prevent system lockup and loss of information: Shut down the computer before removing the hard drive from the hard drive bay. Do notremove the hard drive while the computer is on, in standby, or in hibernation. If you are not sure whether the computer is off or in hibernation, ...

Optical drives An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs areused to store or transport data and to play music and movies. DVDs have a higher capacity than CDs. The computer can read or write to optical drives as described in the following table. Ty...

Inserting an optical disc 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the media tray. 3. Pull out the tray (2) . 4. Hold the CD or DVD by the edges to avoid touching the flat surfaces, and position the disc overthe tray spindle, with the label-side up. NOTE...

Avoiding standby or hibernation CAUTION To prevent possible audio and video degradation, or loss of audio or video playback functionality, do not initiate standby or hibernation while reading or writing to a CD orDVD. To prevent loss of data, do not initiate standby or hibernation when writing to a ...

5 Multimedia Multimedia Hardware Using the optical drive The optical drive allows you to play, copy, and create CDs or DVDs, depending on the type ofinstalled drive and installed software. Identifying the installed optical drive To view the type of optical drive installed in the computer: ▲ Select S...

Using media activity hotkeys Media activity hotkeys are combinations of the fn key (1) and 4 of the function keys. You can use these keys to control the play of an audio CD or a DVD that is inserted in the optical drive. NOTE To control the play of an inserted video CD, use the media activity contro...

Using the QuickPlay buttons NOTE DVD and Media button functions vary, depending on the software installed on your computer. Refer to the QuickPlay documentation for details. The DVD button (1) and Media button (2) allow you to play DVDs, watch movies, and listen to music with the touch of a button. ...

Using the audio features The following illustration and table describe the audio features of the computer. Component Description (1) Volume down button Decreases computer sound. (2) Volume mute button Turns off computer sound. (3) Volume up button Increases computer sound. (4) Audio-in (microphone) ...

Adjusting the volume You can adjust the volume using the following controls: ● Computer volume buttons: ● To mute or restore volume, press the volume mute button. ● To decrease the volume, press the volume down button. ● To increase the volume, press the volume up button. ● Microsoft® Windows® volum...

Using the video features The computer includes the following video features: ● S-Video-out jack that connects a range of video components that allow you to maximize yourmultimedia features ● External monitor port that connects a television, monitor, or projector to the computer Using the external mo...

HP Mobile Remote Control (ExpressCard version) component functions The infrared lens on the remote control links the remote control to the computer. The link requires aline-of-sight path between the infrared lens on the remote control and the infrared lens on thecomputer. Things to remember: ● The H...

Multimedia software The computer includes preinstalled multimedia software. Some models may be shipped withadditional multimedia software on an optical disc. Depending on the hardware and software included with the computer, the following multimedia tasksmay be supported: ● Playing digital media, in...

Using multimedia software To use the multimedia software installed on the computer: 1. Select Start > All Programs , and then open the multimedia application you want to use. For example, if you want to use Windows Media Player to play an audio CD, select Windows Media Player . NOTE Some applicat...

Changing DVD region settings Most DVDs that contain copyrighted files also contain region codes. The region codes help protectcopyrights internationally. You can play a DVD containing a region code only if the region code on the DVD matches the regionsetting on your DVD drive. If the region code on ...

6 External Media Cards Digital Media Slot cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. SD I/O cards provideextended input/output functions, such as wireless LAN and digital TV tuning. These cards are oftenused with digital-media-equipped ...

Inserting a digital card CAUTION To prevent damage to the digital card connectors, use minimal force to insert a digital card. To insert a digital card: 1. Hold the digital card label-side up, with the connectors facing the computer. 2. Gently slide the card into the Digital Media Slot until the car...

Stopping or removing a digital card CAUTION To prevent loss of data or an unresponsive system, stop the digital card before removing it. To stop or remove a digital card: 1. Close all files and applications that are associated with the digital card. NOTE To stop a data transfer, click Cancel in the ...

PC Cards (select models only) A PC Card is a credit card-sized accessory designed to conform to the standard specifications of thePersonal Computer Memory Card International Association (PCMCIA). The PC Card slot (selectmodels only) supports ● 32-bit (CardBus) and 16-bit PC Cards. ● Type I and Type ...

Inserting a PC Card CAUTION To prevent damage to the computer and external media cards, do not insert an ExpressCard into a PC Card slot or a PC Card into an ExpressCard slot. CAUTION To prevent damage to the connectors: Use minimal force to insert a PC Card. Do not move or transport the computer wh...

ExpressCards An ExpressCard is a next-generation, high-performance PC Card, which must be inserted into theExpressCard slot. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of thePersonal Computer Memory Card International Association (PCMCIA). NOTE An Exp...

Inserting an ExpressCard CAUTION To prevent damage to the computer and external media cards, do not insert an ExpressCard into a PC Card slot or a PC Card into an ExpressCard slot. CAUTION To prevent damage to the connectors: Use minimal force to insert an ExpressCard. Do not move or transport the c...

Stopping or removing an ExpressCard CAUTION To prevent loss of data or an unresponsive system, stop the ExpressCard before removing it. To stop or remove an ExpressCard: 1. Close all applications and complete all activities that are associated with the ExpressCard. NOTE To stop a data transfer, clic...

7 External Devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional externaldevice, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to anoptional expansion product. A hub provides additional USB ports for...

Stopping a USB device CAUTION To prevent loss of information or an unresponsive system, stop the USB device before removing it. To stop a USB device: 1. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar. 2. Click the USB device listing. NOTE To di...

Using the expansion port The expansion port on the left side of the computer allows you to connect the computer to anoptional expansion product. An optional expansion product provides additional ports and connectorsthat can be used with the computer. 106 Chapter 7 External Devices ENWW

8 Memory Modules Adding or replacing memory modules The computer has one memory module compartment, which is located on the bottom of thecomputer. The memory capacity of the computer can be upgraded by adding a memory module tothe vacant expansion memory module slot or by upgrading the existing memo...

Effects of increasing memory When random access memory (RAM) increases, the operating system increases the hard drivespace reserved for the hibernation file. If you experience problems with hibernation after increasing memory, verify that the hard drive hasenough free space to accommodate a larger h...

Video memory settings (select models only) NOTE Video memory capacity and settings vary by model. Video memory settings can be changed on select models only and should only be changed by advanced users. On select models, you can improve the video performance of the computer while using graphics-inte...

9 Wireless (Select Models Only) Wireless features A wireless computer includes 802.11 or Bluetooth® wireless capability or both. These devices differ in the following ways: ● An 802.11 wireless computer can connect to wireless local area networks (WLANs) in corporateoffices, your home, and public pl...

Wireless controls The wireless button enables and disables 802.11 and Bluetooth wireless devices, and the wirelesslight indicates the state of the wireless devices. The following illustration shows the wireless button (1) and associated wireless light (2) . The wireless light is on by default. NOTE ...

Setting up a WLAN in your home Microsoft® Windows® XP supports WLAN with the Wireless Network Connection feature. To set up a WLAN and connect to the Internet in your home, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from ...

Connecting to a WLAN in your home To connect to your WLAN: 1. Be sure that the 802.11 wireless device is on. If it is on, the wireless light is on. If the wirelesslight is off, turn on the wireless device. For information about turning on and turning off awireless device, refer to “ Wireless device ...

Bluetooth wireless devices (select models only) A Bluetooth wireless device provides short-range wireless communications that replace the physicalcable connections that traditionally link electronic devices such as ● Network access points. ● Computers (desktop, notebook, PDA). ● Phones (cellular, co...

For more information about Wireless Assistant: 1. Open Wireless Assistant by double-clicking the icon in the notification area. 2. Click the Help button. NOTE You cannot use the wireless button or Wireless Assistant to control the wireless devices if they are disabled in the Setup Utility. Turning o...

Turning off and disabling the devices If And Then ● Wireless Assistant showsthat both WLAN andBluetooth are turned on ● Wireless light is on You want to disable both devices Press the wireless button. You want to turn off one or bothdevices 1. Right-click the Wireless Assistant icon in the notificat...

10 Modem and Local Area Network Modem The modem in the computer must be connected to an analog telephone line using a 6-pin, RJ-11modem cable. In some countries, a country-specific modem cable adapter is also required. Jacks fordigital PBX systems may resemble analog telephone jacks, but they are no...

Connecting the modem cable WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack. To connect a modem cable: 1. Plug the modem cable into the modem jack (1) on the computer. 2. Plug the modem cable into th...

Connecting a country-specific modem cable adapter Telephone jacks vary by country. To use the modem and the modem cable outside the country inwhich you purchased the computer, you must obtain a country-specific modem cable adapter. To connect the modem to an analog telephone line that does not have ...

Adding new locations when traveling By default, the only location setting available to the modem is a location setting for the country inwhich you purchased the computer. As you travel to different countries, set the internal modem to alocation setting that meets the operating standards of the count...

Solving travel connection problems If you experience modem connection problems when using the computer outside of the country inwhich you purchased it, try the following suggestions. ● Check the telephone line type. The modem requires an analog, not a digital, telephone line. A line described as a P...

f. Click Modem . g. Clear the check box for Wait for dial tone before dialing . h. Click OK twice. If you continue to receive the “No Dial Tone” error message after clearing the Wait for dial tone before dialing check box: 1. Select Start > Control Panel > Network and Internet Connections . 2....

Local area networks Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (not included). Ifthe network cable contains noise suppression circuitry (1) , which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. N...

11 Security Security features Standard security features provided by the Microsoft® Windows® operating system and the non-Windows Setup Utility can protect your personal settings and information from a variety of risks. Follow the procedures in this chapter for using ● Passwords ● Antivirus software...

Passwords A password is a group of characters that you choose to secure the computer information. Severaltypes of passwords can be set, depending on how you want to control access to your information.Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer. CA...

Passwords set in Windows Passwords Function Administrator password Protects administrator-level access to computer contents. NOTE This password cannot be used to access the Setup Utility contents. User password Protects access to a Windows user account. It also protects access to thecomputer content...

Passwords set in the Setup Utility Passwords Function Administrator password* ● Protects access to the Setup Utility. ● After this password is set, it must be entered each time you access theSetup Utility. CAUTION If you forget the administrator password, you cannot access the Setup Utility. Power-o...

DriveLock password DriveLock protection prevents unauthorized access to the contents of an internal hard drive. AfterDriveLock protection is applied to a drive, a password must be entered to access the drive. CAUTION To prevent a DriveLock-protected hard drive from becoming permanently unusable, rec...

Removing DriveLock protection To remove a DriveLock password: 1. Open the Setup Utility by turning on or restarting the computer, and then pressing f10 while the setup message is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select one of the following options: ● If the ...

Antivirus software When you use the computer for e-mail, network, or Internet access, you expose it to computerviruses that can disable the operating system, applications, or utilities, or cause them to functionabnormally. Antivirus software can detect most viruses, destroy them, and in most cases, ...

Optional security cable NOTE The security cable is designed to act as a deterrent, but may not prevent the computer from being mishandled or stolen. To install a security cable: 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2) . 3. Insert the cable lo...

12 Setup Utility Setup Utility access The Setup Utility allows you to view system information, manage computer settings, and changesystem defaults. The Setup Utility is a preinstalled, ROM-based utility that can be used even when the operatingsystem is not working properly. If the operating system i...

Setup Utility language To select a language: 1. Open the Setup Utility by turning on or restarting the computer, and then pressing f10 while the “Press <F10> to enter setup” message is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select Advanced > Language Supp...

Setup Utility defaults To return all settings in the Setup Utility to the values that were set at the factory: 1. Open the Setup Utility by turning on or restarting the computer, and then pressing f10 while the “Press <F10> to enter setup” message is displayed in the lower-left corner of the s...

Setup Utility menus Main menu Select To do this System information ● View and change the system time and date. ● View identification information about thecomputer. ● View specification information about theprocessor, memory size, system BIOS, andkeyboard controller version (select modelsonly). Secur...

Advanced menu Select To do this Video Graphic Mode (selectmodels only) Change the video graphic mode to SidePort, UMA,or UMA and SidePort. Dedicated Video Memory (selectmodels only) View information about the dedicated video memory. Total Video Memory (selectmodels only) View information about the t...

13 Software Updates and Recovery Software updates Updated versions of the software provided with the computer may be available through the HPSoftware Update utility or on the HP Web site. CAUTION If the computer is connected to a network, it is recommended that you consult with your network administ...

Software updates and the HP Web site Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt. which contains information regardinginstalling and troubleshooting the file. (Readme.txt files included with the SoftPaqs are...

Downloading a BIOS update CAUTION To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external powerusing the AC adapter. Do not download or install a BIOS update while the computer is runningon battery...

Installing a BIOS update NOTE If you connect the computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete....

Downloading and installing other software To download and install software other than a BIOS update: 1. Visit the HP Web site at http://www.hp.com and click the software and drivers download link. 2. Follow the instructions on the screen to find the software you want to update. 3. At the download ar...

System recovery The computer system recovery process provides several ways to recover optimal systemfunctionality. For best results, attempt to recover optimal computer functionality by using the followingprocedures in the order described here . Safeguarding your information Software or devices adde...

Restoring to a restore point To restore the computer to a previous date and time when it was functioning optimally: 1. Click System Restore in the Help and Support Center. The System Restore window opens. 2. Click Restore my computer to an earlier time , and then click Next . 3. Follow the on-screen...

Repairing the operating system To attempt an operating system repair without deleting your personal information, use the Operating System disc that was shipped with the computer: NOTE When repairing the operating system, be sure to use the disc that contains the language that was preinstalled on the...

Reinstalling the operating system If you could not solve the problem by repairing the operating system as described in the previoussection, it may be necessary to reinstall the operating system. CAUTION To prevent the loss of all of your personal information, back up your files before reinstalling t...

Reinstall the operating system NOTE During the reinstallation, you may be prompted for the Product Key. The Product Key is provided on the Microsoft Certificate of Authenticity label on the bottom of the computer. NOTE During the reinstallation, it is normal for some computer models to pause occasio...

Reinstalling device drivers and other software After the operating system installation process is complete, you must reinstall drivers. To reinstall drivers, use the Recovery disc included with the computer: 1. While running Windows, insert the Recovery disc into the optical drive. 2. If Autorun is ...

14 Routine Care Hardware maintenance The computer is designed for durability and long operating life. Follow the routine care guidelinesdescribed in this chapter to extend the life of the computer and maintain its peak performance. ● Carry and store the computer in a portable carrying case. CAUTION ...

Battery pack WARNING! To avoid potential safety issues, use only the battery pack provided with the computer, a replacement battery pack provided by HP, or a compatible battery packpurchased as an accessory from HP. CAUTION To prevent damage to a battery pack, do not expose it to high temperatures f...

Drives Drives are fragile components that must be handled carefully. Follow the guidelines in this section toprotect the drives. CAUTION To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before handling a drive, discharge static elect...

Traveling and shipping The computer is built to go with you for work and play. For best results, follow the traveling andshipping tips described here. ● To prepare the computer for traveling or shipping: a. Back up your information. b. Remove all optical discs and all external media cards, such as P...

15 Troubleshooting Quick checklist If you experience computer problems, follow the troubleshooting steps below: 1. Refer to the information in this section. 2. Access additional information about the computer and Web site links through the Help andSupport Center. NOTE Although many checkup and repai...

The computer screen is blank. If you have not turned off the computer but the screen is blank, the computer may be in standby orhibernation, may not be set to display the image on the computer screen, or the display switch orambient light sensor (select models only) may not be functioning properly. ...

The computer is turned on, but is not responding. If the computer is turned on, but is not responding to software applications or keyboard commands,try first to shut down the computer through the operating system by selecting Start > Turn Off Computer > Turn Off . (In Windows XP Professional, ...

The computer cannot connect to a wireless local area network (WLAN). If the computer cannot connect to a WLAN: ● Verify that the computer is within optimal range of a wireless router (access point). ● Verify that the wireless light on the computer is turned on. ● Verify that the computer wireless an...

Customer Care If you are unable to find the help you need by using the Help and Support Center, you may need tocontact Customer Care. Preparing to contact Customer Care For the fastest possible resolution of your problem, have the computer and the following informationavailable when you call or e-ma...

16 Electrostatic discharge Preventing electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers ...

Grounding methods If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a cover. Use one or both of the following grounding methods: ● Touch the exterior unpainted metal surface of a device that is connected to an elect...

Index Symbols/Numerics 1394 cable 1051394 devices connecting 105description 105software and drivers 105stopping 105 1394 port 9, 105802.11 device description 113identifying 113 A AC adapter connecting 32identifying 13 administrator password 133altitude specifications 15antennae 12antivirus software ...