Page 2 - Notes
RENA Systems Inc. would like to Thank You for investing in our quality built products. Please record the following information for future reference: Model: Serial Number: Purchase Date: Purchased From: Dealer Name: Contact Name: Address: Address: Phone Number: Please take this opportunity to registe...
Page 3 - TABLE OF CONTENTS; Table of Contents
TABLE OF CONTENTS Table of Contents Section Page # SECTION 1 – GETTING ACQUAINTED ________________________________________________ 4 S AFETY P RECAUTIONS ________________________________________________________________ 4 P ACKAGING /S HIPPING _________________________________________________________...
Page 5 - Section 1 – Getting Acquainted; Safety Precautions
SECTION 1 GETTING ACQUAINTED Section 1 – Getting Acquainted Safety Precautions THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. HOWEVER, CERTAIN SAFETY RULES SHOULD BE OBSERVED WHEN OPERATING THE PRINTER. BEFORE USING THE PRINTER, YOU SHOULD READ THIS MANUAL CAREFULLY AND FOLLOW THE RECOMMENDE...
Page 6 - Contents; Note; Figure 1
SECTION 1 GETTING ACQUAINTED Packaging/Shipping The printer is shipped in appropriate packaging so that, under normal shipping conditions, it reaches its destination without damage. NOTICE: Report damage to the carrier. The carrier is liable for any damage during transport. Transport and storage sho...
Page 7 - Initial Assembly; Attach the Print-Carriage Cover; Figure 2; Be careful not to over tighten the; Attach the Media Side Guides; Figure 3; The screws are shipped attached to side; Attach the Rear Paper Support; Figure 4; The screws are shipped attached to paper support and the printer.
SECTION 1 GETTING ACQUAINTED Initial Assembly Attach the Print-Carriage Cover Figure 2 Using the 4 flat-head Philips screws supplied; attach the Print-Carriage Cover to the printer. WARNING! Be careful not to over tighten the screws or you will damage the cover. Attach the Media Side Guides Figure 3...
Page 8 - Attach the Rear Media Guide to the Rear Paper Support; Figure 5; System Requirements; Microsoft Internet Explorer 5.0 or higher.
SECTION 1 GETTING ACQUAINTED Attach the Rear Media Guide to the Rear Paper Support Figure 5 Using the thumb screw and washer supplied; attach the Rear Media Guide to the Rear Paper Support. Note: The thumb screw and washer are shipped; attached to Rear Media Guide. System Requirements • Pentium III-...
Page 9 - Operator View; Figure 6; Always raise the printheads to
SECTION 1 GETTING ACQUAINTED Operator View NOTE: The Envelope Imager 1.5 and Envelope Imager 1.5 Plus (+) are similar in operation. The only difference is that the Envelope Imager 1.5 has only one print speed, regardless of print resolution (print quality), while the Envelope Imager 1.5 Plus has var...
Page 10 - Rear View; Figure 7
SECTION 1 GETTING ACQUAINTED Rear View 10 11 12 13 9 14 15 16 8 Figure 7 8. POWER RECEPTACLE – The power cord is plugged in here. 9. FEED ROLLERS (six) – Delivers the bottom piece of media, from the stack, through the separation area, and under the forwarding rollers. 10. SEPARATOR LOCKING KNOBS (fo...
Page 11 - Print Carriage View; Figure 8; PRINT UNIT; the vertical print position.; INK CARTRIDGE LATCH LEVERS; – Used to secure the inkjet cartridge in to the; PRINT UNIT SECURING KNOB; – Used to secure the print unit position.; PEN STALL; – The area where the inkjet cartridge is inserted.; MEDIA TRANSPORT ROLLERS; – Drives the material through the system.
SECTION 1 GETTING ACQUAINTED Print Carriage View 18 19 20 17 21 Figure 8 17. PRINT UNIT – One holds 3 ink cartridges (cartridges 1, 2, 3). Can be moved to adjust the vertical print position. 18. INK CARTRIDGE LATCH LEVERS – Used to secure the inkjet cartridge in to the Pen Stall. 19. PRINT UNIT SECU...
Page 12 - Printer Control Panel; Figure 9; ON LINE; – This key is used to put the printer on/off line.
SECTION 1 GETTING ACQUAINTED Printer Control Panel 1 2 3 5 6 7 8 9 4 Figure 9 1. ON LINE key – This key is used to put the printer on/off line. LED “slow flash” = Printer is powered on, but off-line. LED “on” = Printer is on-line Note: The printer must be off-line to access the menu modes or TEST pr...
Page 14 - Section 2 – Installation and Setup; Choose a Location; CAUTION; Connecting to the Computer
SECTION 2 INSTALLATION & SETUP Section 2 – Installation and Setup Before using the printer, the following must be done: • Choose a location for the printer • Connect power to the printer • Connect it to the computer • Install the Inkjet Cartridges • Set up the feed system (media separation and t...
Page 15 - Installing the Ink Cartridges; Ink Level Monitor Reset; MENU
SECTION 2 INSTALLATION & SETUP Installing the Ink Cartridges The printer can accommodate 3 HP45A style inkjet cartridges. The cartridges are installed as follows: Remove the inkjet cartridge from its packaging, taking care not to touch the copper contacts or the nozzle plate. Remove the protec...
Page 16 - Setting up the Feed System; Sheet Separation Adjustment
SECTION 2 INSTALLATION & SETUP Setting up the Feed System The printer is equipped with four sheet separators, two media side guides, a rear media guide, and a media thickness adjustment knob. Sheet Separation Adjustment Figure 14 The sheet separators are adjusted individually as follows: 1. Move...
Page 18 - Rear Media Guide Adjustment; Print Unit Positioning (Vertical Address Positioning)
SECTION 2 INSTALLATION & SETUP Rear Media Guide Adjustment Position the Rear Media Guide so it raises the back end (trailing edge) of the stack about 0.5 to 1 inch, as shown in Figure 19 . 1. Loosen the thumb screw. 0.5” - 1” Gap Figure 19 2. Slide the Media Guide to the desired position and sec...
Page 19 - ENTER; TEST Print; Check the vertical print position.
SECTION 2 INSTALLATION & SETUP Paper Feed (Media Transport) Test Test for proper media transport. If the printer is setup properly, it should feed the media without hesitation, skewing or jamming. 1. With the printer off-line, press the ENTER key, to start the Paper Feed feature (feeds material ...
Page 20 - Section 3 – Operating the Printer; Printer Control Panel & MENU Features; ENTER key
SECTION 3 OPERATING THE PRINTER Section 3 – Operating the Printer This Section assumes that you have setup the feed system and connected the printer to your computer. Printer Control Panel & MENU Features The printer’s control panel keys can be used to access various functions that help the oper...
Page 21 - Setup Menu; ON LINE key
SECTION 3 OPERATING THE PRINTER Print Enhancement –The print enhancement feature is used to help the nozzles on the ink cartridge stay open and decrease the loss of the descender on letters such as “y” or “q” and accent marks that do not appear in every address. Pressing the ENTER key will turn this...
Page 22 - Print Recovery After a Jam
SECTION 3 OPERATING THE PRINTER Print Recovery After a Jam If the media should jam in the printer during the run it is possible to recover up to 9 pieces (records) that might be lost. If a jam occurs, the printer control panel will display “Jam: Reprint Lost Pieces” and “MENU To Continue”.. To recov...
Page 23 - Installing the Printer Driver; START
SECTION 3 OPERATING THE PRINTER Installing the Printer Driver FlexMail3 Users: You may find newer printer driver versions on your FlexMail3 CD. However; Rena Systems suggests installing and using the printer drivers distributed with the printer, or drivers downloaded from www.renausa.com . These are...
Page 24 - Printer Driver Properties; File; OK
SECTION 3 OPERATING THE PRINTER Printer Driver Properties The printer driver describes to the printer how to print your job. It controls the operation of the printer and allows you to send fixed and variable text and graphics to the printer. The following describes the printer driver properties wind...
Page 25 - Features Tab/Advanced Options
SECTION 3 OPERATING THE PRINTER Windows 98: When the properties window opens, you are presented with several tabs. The Graphics , Fonts , and Device Options are standard Windows 98 printer driver functions and should be left at their defaults . The Features and Print Heads tabs are used to setup, ch...
Page 28 - Software Setup Examples; Printing from FlexMail3; Creating and Exporting Your Data File
SECTION 3 OPERATING THE PRINTER Software Setup Examples The printer can be used with many different software programs. The following information will provide you with basic setup details, for some of the most common programs used with our printers. Printing from FlexMail3 FlexMail3 is a powerful “En...
Page 29 - Tip; Designing Your Layout
SECTION 3 OPERATING THE PRINTER 5. Once you locate your data file, click on OPEN. The “Link Data Wizard” will appear and it will walk you through the steps of linking your data file to FlexMail3. Tip : Selecting zero for “rows to scan” will cause FlexMail3 to scan all rows for data. This may take so...
Page 31 - Printing
SECTION 3 OPERATING THE PRINTER 8. Add any barcodes or graphics desired using the “Insert” “Barcode” or “Insert” “Picture” features. 9. Save the Project. Click on File and then Save. When prompted, type a name for your project, then click SAVE. Printing 1. Click on File then Print. The Print Dialog ...
Page 32 - Printing from Satori Bulk Mailer® 5.0; Open Bulk Mailer 5
SECTION 3 OPERATING THE PRINTER Printing from Satori Bulk Mailer® 5.0 Printer Drivers: Satori has developed their own printer drivers for use with their software product. Therefore, Satori recommends that you load and use the printer drivers available to you on the Satori Bulk Mailer 5.0 CD. If not,...
Page 34 - Printing from DeskTop Mailer®; Install Barcode Font
SECTION 3 OPERATING THE PRINTER Printing from DeskTop Mailer® Printer Drivers: Rena Systems suggests using the printer drivers distributed with the printer, or drivers downloaded from www.renausa.com . Install Barcode Font In order to be able to print Postal Barcodes with the Printer, when using Des...
Page 35 - Create Layout
SECTION 3 OPERATING THE PRINTER i. Height between labels = 0.000 j. Form Height = the height of the printhead area or slightly larger. 5. Name the form in the Form name box and click OK. Create Layout Once the Barcode font supplied with the Printer Driver Disk is installed on your computer and the f...
Page 37 - Printing from Microsoft Word; Page Setup; Page Size; Portrait
SECTION 3 OPERATING THE PRINTER Printing from Microsoft Word If you are not using a specific program designed for mailing applications it is possible to print your mail pieces using Microsoft Word. This section will cover how to layout a piece and to print from Microsoft Word. To begin open a new pa...
Page 40 - Section 4 – Maintenance; Inkjet Cartridge Maintenance; Replacing the Inkjet Cartridge:
SECTION 4 MAINTENANCE Section 4 – Maintenance This section covers how to care for the ink cartridges, clear paper jams, replace the sheet separators, and perform routing maintenance on the printer. Inkjet Cartridge Maintenance The inkjet cartridges must be replaced when out of ink, when print qualit...
Page 41 - Inkjet Cartridge Storage; Cartridge Disposal
SECTION 4 MAINTENANCE Inkjet Cartridge Storage Short-term Cartridge Storage (Less than 8 hours or less than 2 hours in hot/dry environments.) • The cartridge can be left in the Printer, for short periods of time. • The next time that the Printer is used, the cartridge nozzles may have to be cleaned ...
Page 42 - Purging the Nozzles; Jams in the Printer; STOP; Removing Jammed Media; Replacing the Sheet Separators
SECTION 4 MAINTENANCE Purging the Nozzles If the inkjet cartridge sits inactive for a period of time, ink may dry in the nozzles. Printing may not remove these “ink plugs” from the nozzles. White streaks will then show up in the printed text or graphic. In order to obtain better print quality, these...
Page 43 - Cleaning the Printer; WARNING; Cleaning Rubber Rollers
SECTION 4 MAINTENANCE Cleaning the Printer WARNING THE PRINTER IS A PRECISION MACHINE THAT SHOULD BE CLEANED REGULARLY TO INSURE MANY YEARS OF SERVICE. BEFORE PERFORMING ANY MAINTENANCE DISCONNECT THE MACHINE FROM ITS POWER SOURCE! The Printer must be cleaned regularly of accumulated paper dust and ...
Page 44 - Section 5 – Troubleshooting Guide; CONDITION; DO NOT REMOVE THE SIDE COVERS OF THE PRINTER!
SECTION 5 TROUBLESHOOTING GUIDE Section 5 – Troubleshooting Guide The following troubleshooting guides are provided to assist you in solving any problems that might occur with the Printer or its software. We have tried to make them as complete as possible. The best advice we can offer is to make sur...
Page 45 - The Printer
SECTION 5 TROUBLESHOOTING GUIDE The Printer CONDITION PROBLEM SOLUTION Losing data; extra lines; printing strange characters. Database problem. Communications Problem. Loosing Power. Check data in database program. Check cable and connections. Monitor Power. Media jams Double feeding Media is curled...
Page 46 - Printer Display Messages; MESSAGE
SECTION 5 TROUBLESHOOTING GUIDE Printer Display Messages MESSAGE DESCRIPTION SOLUTION Printer Offline ENTER for Paper Feed Pressing the ENTER key will put printer into the Paper Feed mode. This feature can be used to check for proper media transport setup/adjustment. Printer Online Waiting for Data ...
Page 48 - APPENDIX A
APPENDIX A Appendix A – Envelope Imager 1.5/1.5+ Specifications PRINT TECHNOLOGY Inkjet, Three HP 51645A High Capacity Inkjet Cartridges ADDRESS SPEED Envelope Imager 1.5 – Up to 7,200/hr - #10 Envelopes Envelope Imager 1.5 Plus – Up to 22,000/hr - #10 Envelopes PRINT QUALITY Print Quality Dots Per ...
Page 49 - Appendix B – Supplies, Service and Support; Supplies and Optional Hardware
APPENDIX B Appendix B – Supplies, Service and Support Supplies and Optional Hardware The following supply items and optional hardware are available from authorized dealers for RENA Systems Inc. Supplies: Black Inkjet Cartridge HP 51645A Fast Drying Black Inkjet Cartridge C6195A Yellow Inkjet Cartrid...
Page 50 - INDEX
INDEX INDEX A Address Positioning ..................................................17 Advanced Options .....................................................24 B Batch Counter ...........................................................19 BIOS ............................................................
