Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flatsurface. Do not allow another hard surface, such as an adjoining optional ...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 4 Display .....................
Page 9 - Product description
1 Product description Category Description Product Name HP Pavilion TouchSmart 11 Notebook PC Processor AMD® A6-1450 1.40-GHz processor (1.00-GHz front-side bus (FSB), 2.00-MB L2 cache,DDR3L-1066-MHz, quad core, 8 W, with dynamic configurable TDP) AMD A4-1250 1.00-GHz processor (1.00-GHz FSB, 1.00-M...
Page 12 - External component identification; Display
2 External component identification Display Item Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display isclosed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send a...
Page 14 - Buttons and speakers
Buttons and speakers Item Component Description (1) Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is on, press the button briefly toinitiate Sleep. ● When the computer is in the Sleep state, press thebutton briefly to exit Sleep. ● When the com...
Page 16 - Lights
Lights Item Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts off power to thedisplay and other unneeded components. ● Off: The computer is off or in Hibernation.Hibernation is a power-saving state...
Page 18 - Left side
Left side Item Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from beingmishandled or stolen. (2) External monitor port Connects an external VGA monitor...
Page 20 - Bottom
Bottom Item Component Description (1) Service cover Provides access to the hard drive bay, the WLAN moduleslot, and the memory module slot. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless moduleauthorized for use in the computer by the governmentalagency ...
Page 21 - Illustrated parts catalog
3 Illustrated parts catalog Locating the serial number, product number, andmodel number You may need the information shown in the following illustration when you travel internationally orwhen you contact support. Locating the serial number, product number, and model number 13
Page 22 - Computer major components
Computer major components 14 Chapter 3 Illustrated parts catalog
Page 29 - Service considerations; Plastic parts
4 Removal and replacementprocedures preliminaryrequirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include...
Page 31 - Electrostatic discharge damage
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide someprotection, but in many cases, ESD contains enough pow...
Page 32 - Packaging and transporting guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Kee...
Page 34 - Component replacement procedures
5 Removal and replacementprocedures for Customer Self-Repair parts NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty todetermine if Customer Self-Repair is supporte...
Page 35 - Battery
Battery Description Spare part number 3-cell, 36-Wh, 3.20-Ah, Li-ion battery 729892-001 Before removing the battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating system....
Page 37 - Hard drive
Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connector cable, and screws. These components are included in the Hard Drive Hardware Kit, spare part number731424-001. Description Spare part number 500-GB, 5400-rpm, 7.0-mm 683802-001 320-GB, 5400-rp...
Page 39 - WLAN module
Reverse this procedure to install the hard drive. WLAN module Description Spare part number Atheros AR9485 802.11b/g/n WiFi Adapter 675794-001 Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi Adapter, Broadcom Bluetooth 4.0 Adapter 730668-001 Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Ad...
Page 41 - Memory module
Reverse this procedure to install the WLAN module. Memory module Description Spare part number 8-GB (PC3L, 12800, 1600-MHz) 693374-001 4-GB (PC3L, 12800, 1600-MHz) 691740-001 Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS. CAUT...
Page 43 - RTC battery
6 Removal and replacementprocedures for Authorized ServiceProvider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. Component replacement procedures This chapter provides...
Page 45 - Display assembly
Display assembly Description Spare part number 11.6-inch, AG, SVA, LED TouchScreen display assembly (includes webcamera/microphonemodule and wireless antenna cables) 730892-001 Before removing the display assembly, follow these steps: 1. Turn off the computer. If you are unsure whether the computer ...
Page 48 - Power connector cable
Reverse this procedure to install the display assembly. Power connector cable Description Spare part number Power connector cable (includes bracket) 730900-001 Before removing the power connector cable, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in...
Page 50 - Bottom cover
Bottom cover Description Spare part number Bottom cover (includes left and right corner covers) 730887-001 Before removing the bottom cover, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down throu...
Page 52 - Power button board
5. Remove the bottom cover from the top cover. Reverse this procedure to install the bottom cover. Power button board Description Spare part number Power button board (includes cable) 730899-001 Before removing the power button board, follow these steps: 1. Turn off the computer. If you are unsure w...
Page 54 - TouchPad button board
TouchPad button board Description Spare part number TouchPad button board (includes TouchPad cable, TouchPad button board cable, and TouchPadbutton board bracket) 730898-001 Before removing the TouchPad button board, follow these steps: 1. Turn off the computer. If you are unsure whether the compute...
Page 56 - Media card reader board
Media card reader board Description Spare part number Media card reader board (includes cable) 730897-001 Before removing the media card reader board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it ...
Page 57 - Fan
Reverse this procedure to install the media card reader board. Fan Description Spare part number Fan (includes cable and cowling) 730903-001 Before removing the fan, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, an...
Page 59 - Monitor connector board
Monitor connector board Description Spare part number Monitor connector board (includes cable) 730903-001 Before removing the monitor connector board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it ...
Page 61 - System board
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number Equipped with an AMD A6-1450 processor, a graphics subsystem with UMA memory, and theWindows 8 Standard operating system 730894-501 Equipped with an AMD A6-1450 processor, a graphi...
Page 63 - Heat sink
6. Remove the system board (3) by sliding it up and to the left an angle. Reverse this procedure to install the system board. Heat sink Description Spare part number Heat sink (includes 4 captive screws and replacement thermal material) 730902-001 Before removing the heat sink, follow these steps: 1...
Page 65 - Speakers
Reverse this procedure to install the heat sink. Speakers Description Spare part number Speaker Kit (includes left and right speakers and cables) 730890-001 Before removing the speakers, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, tu...
Page 67 - Updating the BIOS; Determining the BIOS version
7 Using Setup Utility (BIOS) and HPPC Hardware Diagnostics (UEFI) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility(BIOS) includes settings for t...
Page 68 - Downloading a BIOS update
3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit , select Exit Discarding Changes , and then press enter . 4. Select Yes . Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and insta...
Page 69 - Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to rundiagnostic tests to determine whe...
Page 70 - Specifications; Computer specifications
8 Specifications Computer specifications Metric U.S. Dimensions Width 29.0 cm 11.4 in Depth 21.7 cm 8.5 in Height 2.2 cm 0.9 in Weight 1.5 kg 3.7 lbs Input power Operating voltage and current 19.5 V dc @ 3.33 A – 65 W Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to ...
Page 74 - Creating HP Recovery media
Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after yousuccessfully set up the computer. HP Recovery media can be used to perform system recovery if thehard drive becomes corrupted. System recovery reinstalls the original operating sy...
Page 75 - Restore and recovery
Restore and recovery There are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restoreyour information from the backups you created. For mo...
Page 76 - Using Windows Refresh for quick and easy recovery
For more information, see Removing the HP Recovery partition on page 71 . Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the WindowsRefresh option allows you to start fresh and keep what is important to you. IMPOR...
Page 77 - Recovering using HP Recovery Manager; What you need to know
3. Select Troubleshoot from the boot options menu. 4. Select Reset your PC , and then follow the on-screen instructions. To use the Start screen: 1. From the Start screen, point to the upper-right or lower-right corner of the screen to revealthe charms. 2. Click Settings . 3. Click Change PC setting...
Page 78 - Using HP Recovery media to recover; Changing the computer boot order
Using the HP Recovery partition to recover a minimized image(select models only) The HP Recovery partition (select models only) allows you to perform a minimized image recoverywithout the need for recovery discs or a recovery USB flash drive. This type of recovery can only beused if the hard drive i...
Page 79 - Removing the HP Recovery partition
3. Select the optical drive or USB flash drive you want to boot from. 4. Follow the on-screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up harddrive space. IMPORTANT: Removing the HP Recovery partition means y...
Page 80 - 0 Power cord set requirements; Requirements for all countries
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equ...
Page 83 - Index
Index A AC adapter light 11AC adapter, spare part numbers 18, 19 action key 7antenna, location 4audio, product description 2audio-in jack 11audio-out jack 11 B battery removal 27spare part number 16, 19, 27 battery bay 12battery lock latch 12battery release latch 12bottom components 12bottom cover r...