Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Introduction ..................................................................................................................................................... 1 Important first steps ................................................................................................
Page 11 - Introduction
1 Introduction This guide contains details about your computer's components, such as ports and jacks. It describesmultimedia and other features. And it provides important security, backup, and recovery information. NOTE: Some of the features described in this guide may not be available on your compu...
Page 12 - Finding information
Finding information The computer comes with several resources to help you perform various tasks. Resource Contents Instructions for setting up the computer ● How to set up the computer ● Identification of computer components User Guide To access this guide: Select Start > All Programs > HP Hel...
Page 14 - Getting to know your computer; Top; TouchPad
2 Getting to know your computer Top TouchPad Component Description (1) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on or off. (3) TouchPad zone Moves the pointer and selects or activates items on thescreen. (4) Left TouchPad butt...
Page 15 - Lights
Lights Component Description (1) Caps lock light On: Caps lock is on. (2) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (3) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. (4) Wirel...
Page 18 - Keys
Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Executes frequently used system functions when pressedin combination with the b key, the spacebar , or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) b ke...
Page 20 - Right side
Right side Component Description (1) Optical drive (select models only) Reads and writes (select models only) to an optical disc. (2) Optical drive light (select models only) ● Green: The optical drive is being accessed. ● Off: The optical drive is idle. (3) Optical drive eject button (select models...
Page 22 - Display
Display Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLANs). (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use. (4) Webcam Records video and captures still photographs. To use the we...
Page 24 - Bottom
Bottom Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay, and releases thehard drive/memory module compartment cover. (3) Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to...
Page 26 - Getting started
3 HP QuickWeb (select models only) Getting started The HP QuickWeb environment provides a fun and engaging way to perform many of your favoriteactivities. Your computer is ready to go within seconds of starting QuickWeb, allowing you to rapidlyaccess the Internet, widgets, and communication programs...
Page 27 - Starting HP QuickWeb
Starting HP QuickWeb ▲ To start HP QuickWeb, press the QuickWeb button when the computer is off or in Hibernation. The following table explains the different behaviors of the QuickWeb button. Button Behavior QuickWeb button ● When the computer is off or in Hibernation, press thebutton to open HP Qui...
Page 28 - Networking; Using an Internet service provider
4 Networking Your computer supports two types of Internet access: ● Wireless —Refer to Creating a wireless connection on page 19 . ● Wired —Refer to Connecting to a wired network on page 24 . NOTE: You must set up Internet service before you can connect to the Internet. Using an Internet service pro...
Page 29 - Identifying wireless and network status icons
NOTE: If you are prompted within the wizard to choose between enabling or disabling Windows Firewall, choose to enable the firewall. Creating a wireless connection Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device ● HP Mobil...
Page 30 - Turning wireless devices on or off; Using HP Connection Manager (select models only); Using a WLAN
Turning wireless devices on or off You can use the wireless key or HP Connection Manager (select models only) to turn on and turn offwireless devices. Refer to Using the action keys on page 32 for information on identifying the location of the wireless key on your computer. To turn off wireless devi...
Page 31 - Connecting to an existing WLAN
Connecting to an existing WLAN To connect to an existing WLAN: 1. Be sure that the WLAN device is on. (Refer to Turning wireless devices on or off on page 20 .) 2. Click the network icon in the notification area, at the far right of the taskbar. 3. Select your WLAN from the list. 4. Click Connect . ...
Page 32 - Setting up a new WLAN network; Configuring a wireless router
Setting up a new WLAN network Required equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● Your new wireless computer (3) NOTE: Some modems have a built-in wireless...
Page 33 - Roaming to another network
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotectedsignals. You can take the following precautions to protect your WLAN: ● Firewall —A firewall checks both data and requests for data that are sent to your network, and discards any suspicious items. Firewa...
Page 34 - Using Bluetooth wireless devices; Bluetooth and Internet Connection Sharing (ICS); Connecting to a wired network
Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cableconnections that traditionally link electronic devices such as the following: ● Computers ● Phones ● Imaging devices (cameras and printers) ● Audio devices ● Mouse Bluetoot...
Page 36 - Pointing devices and keyboard; Using pointing devices; Setting pointing device preferences; Using the TouchPad
5 Pointing devices and keyboard Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in...
Page 37 - Turning the TouchPad off or on
Turning the TouchPad off or on To turn the TouchPad off or on, quickly double-tap the TouchPad on/off button. NOTE: The TouchPad light is off when the TouchPad is on. The TouchPad light and onscreen display icons indicate the TouchPad status when the TouchPad isturned off or on. The following table ...
Page 39 - Using TouchPad gestures
Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on theTouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: 1. Select Start > Control Panel > Hardware and So...
Page 42 - Using the keyboard; Using the action keys
Using the keyboard Using the action keys An action key performs an assigned function. The icon on each of the f1 through f4 keys and f6 through f12 keys illustrates the assigned function for that key. To use an action key function, press and hold the key. The action key feature is enabled at the fac...
Page 43 - Using the hotkeys
Icon Key Description f11 Mutes or restores speaker sound. f12 Turns the wireless feature on or off. NOTE: A wireless network must be set up before a wireless connection is possible. Using the hotkeys A hotkey is a combination of the fn key (1) and either the esc key (2) , the b key (3) , or the spac...
Page 44 - Using the keypad; Using the integrated numeric keypad
Function Hotkey Description Control the bass settings(select models only). fn + b Enables or disables the Beats Audio bass settings (select modelsonly). Beats Audio is an enhanced audio profile that provides a deep,controlled bass while maintaining a clear sound. Beats Audio isenabled by default. Yo...
Page 45 - Multimedia and other features; Using the media activity controls; Audio
6 Multimedia and other features Your computer includes the following: ● Four integrated speakers and a subwoofer ● Two integrated microphones ● Integrated webcam ● Preinstalled multimedia software ● Multimedia keys Using the media activity controls Your computer has media action keys that allow you ...
Page 46 - Adjusting the volume; Checking audio functions on the computer
Adjusting the volume You can adjust the volume using the volume keys. Refer to Using the action keys on page 32 for more information. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the...
Page 48 - Video; VGA
Video Your computer has the following external video ports: ● VGA ● HDMI VGA The external monitor port, or VGA port, is an analog display interface that connects an external VGAdisplay device such as an external VGA monitor or a VGA projector to the computer. ▲ To connect a VGA display device, conne...
Page 49 - HDMI; Configuring audio for HDMI
HDMI The HDMI (High Definition Multimedia Interface) port connects the computer to an optional video oraudio device, such as a high-definition television, or to any compatible digital or audio component. NOTE: To transmit video and/or audio signals through the HDMI port, you need an HDMI cable (purc...
Page 50 - Intel Wireless Display (select models only); Using CyberLink PowerDVD (select models only)
Intel Wireless Display (select models only) Intel® Wireless Display allows you to share your computer content wirelessly on your TV. Toexperience wireless display, a wireless TV adapter (purchased separately) and an Intel graphics cardare required. For details about using the wireless TV adapter, re...
Page 51 - Power management; Inserting or removing the battery; Inserting the battery
7 Power management Inserting or removing the battery NOTE: For additional information on using the battery, refer to Using battery power on page 47 . Inserting the battery 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Align the battery (1) with the outer edg...
Page 52 - Removing the battery
Removing the battery CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work and initiate Hibernation or shut down thecomputer through Windows before removing the battery. 1. Turn the computer upside dow...
Page 53 - Shutting down the computer; Setting power options; Using power-saving states
Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The Shut down command closes all open programs, including the operating system, and then turnsoff the display and computer. Shut down the computer under any of the following conditions: ● When you need to r...
Page 54 - Initiating and exiting Sleep; Initiating and exiting Hibernation
NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation. Initiating and exiting Sleep The system is set at the factory to initiate Sleep after a period of inactivity when running on batterypower or on ex...
Page 55 - Viewing the current power plan
Using the power meter The power meter is located in the notification area, at the far right of the taskbar. The power meterallows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, move thepo...
Page 56 - Setting password protection on wakeup; Using HP Power Manager (select models only)
Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, followthese steps: 1. Select Start > Control Panel > System and Security > Power Options . 2. In the left pane, click Require a password on wakeup . 3. Click Chan...
Page 57 - Using battery power; Finding battery information
Using battery power When a charged battery is in the computer and the computer is not plugged into external power, thecomputer runs on battery power. When the computer is plugged into external AC power, thecomputer runs on AC power. If the computer contains a charged battery and is running on extern...
Page 58 - Managing low battery levels; Identifying low battery levels
Displaying the remaining battery charge ▲ Move the pointer over the power meter icon in the notification area, at the far right of the taskbar. Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power. Maximumdischarge time gradually de...
Page 59 - Resolving a low battery level; Conserving battery power
Resolving a low battery level Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is ...
Page 60 - Disposing of a used battery; Replacing the battery; Using external AC power
NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage. Calibrate a battery before using it if it has been stored for one month or more. Disposing of a used battery WARNING! To reduce the risk of fire or b...
Page 61 - Testing an AC adapter
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected toAC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: 1. Shut down the computer. 2. Remove the battery from...
Page 62 - External cards and devices; Using Digital Media Slot cards (select models only); Inserting a digital card
8 External cards and devices Using Digital Media Slot cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards areoften used with digital media–equipped cameras and PDAs as well as with other computers. To determine the digital card forma...
Page 63 - Removing a digital card; Using a USB device
Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card. 1. Save your information and close all programs associated with the digital card. 2. Click the remove hardware icon in the notification area, ...
Page 64 - Connecting a USB device; Removing a USB device
Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. You will hear a so...
Page 65 - Using optional external devices; Using optional external drives
Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a po...
Page 66 - Drives; Handling drives
9 Drives Handling drives CAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures towhich they apply. Observe these precautions: ● Before you move a computer that is co...
Page 67 - Using hard drives; Improving hard drive performance; Using Disk Defragmenter
Using hard drives Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenterconsolidates the fragmented files and folders on the hard drive so that the system can run moreefficiently. NOTE: It is not necessary to run...
Page 68 - Identifying HP 3D DriveGuard status
Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either ofthe following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short ...
Page 69 - Using HP 3D DriveGuard software
Using HP 3D DriveGuard software The HP 3D DriveGuard software can be enabled or disabled by an Administrator. NOTE: Depending on your user privileges, you may be unable to enable or disable HP 3D DriveGuard. Privileges for non-Administrator users can be changed by members of an Administratorgroup. T...
Page 70 - Adding or replacing a hard drive; Removing the hard drive
Adding or replacing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove thehard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the...
Page 72 - Installing a hard drive
Installing a hard drive 1. Insert the hard drive (1) into the hard drive bay. 2. Replace the 4 screws (2) on the hard drive. 3. Connect the hard drive cable (3) to the computer. 4. Replace the hard drive cover: a. With the battery bay toward you, position the hard drive cover (1) at a 45-degree angl...
Page 74 - Using optical drives (select models only); Identifying the installed optical drive; Inserting an optical disc
Using optical drives (select models only) Optical drives include the following: ● CD ● DVD ● Blu-ray (BD) Identifying the installed optical drive ▲ Select Start > Computer . A list of all the devices installed in your computer, including your optical drive, is displayed. Inserting an optical disc...
Page 75 - Removing an optical disc; When the disc tray opens normally
Removing an optical disc There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens normally 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the dis...
Page 76 - When the disc tray fails to open normally
When the disc tray fails to open normally 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it stops. 3. Remove the disc (3) from the tray by gently pres...
Page 77 - Sharing optical drives
Sharing optical drives Although your computer may not have an integrated optical drive, you can access software and data,and install applications, by sharing an optical drive connected to another computer in your network.Sharing drives is a feature of the Windows operating system that allows a drive...
Page 78 - 0 Memory modules; Adding or replacing memory modules
10 Memory modules Adding or replacing memory modules The computer has two memory module slots. The memory module slots are located on the bottom ofthe computer under the hard drive cover. The memory capacity of the computer can be upgraded byadding a memory module or replacing the existing memory mo...
Page 82 - Protecting the computer; Using passwords
11 Security Protecting the computer Standard security features provided by the Windows® operating system and the non-Windows SetupUtility (BIOS) can protect your personal settings and data from a variety of risks. NOTE: Security solutions are designed to act as deterrents, but they may not deter sof...
Page 83 - Setting passwords in Windows; Setting passwords in Setup Utility (BIOS)
NOTE: To reduce the risk of being locked out of the computer, record each password and store it in a secure place. You can use the same password for a Setup Utility (BIOS) feature and for a Windows securityfeature. You can also use the same password for more than one Setup Utility (BIOS) feature. Fo...
Page 84 - Managing an administrator password
Password Function Power-on password* ● Protects access to the computer contents. ● After this password is set, it must be entered each timeyou turn on or restart the computer, or exit Hibernation. CAUTION: If you forget your power-on password, you cannot turn on or restart the computer, or exit Hibe...
Page 85 - Using antivirus software; Using firewall software
Managing a power-on password To set, change, or delete this password, follow these steps: 1. Open Setup Utility (BIOS) by turning on or restarting the computer. While the “Press the ESCkey for Startup Menu” message is displayed in the lower-left corner of the screen, press esc . When the Startup Men...
Page 86 - Installing critical security updates; Installing an optional security cable
There are two types of firewalls to consider: ● Host-based firewalls—Software that protects only the computer it is installed on. ● Network-based firewalls—Installed between your DSL or cable modem and your home networkto protect all the computers on the network. When a firewall is installed on a sy...
Page 87 - Using the fingerprint reader (select models only)
3. Insert the cable lock into the security cable slot on the computer (3) , and then lock the cable lock with the key. 4. Remove the key and keep it in a safe place. Using the fingerprint reader (select models only) Integrated fingerprint readers are available on select computer models. In order to ...
Page 88 - 2 Backup and recovery
12 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manage...
Page 89 - Restoring the system; Creating restore media
Restoring the system If the computer hard drive fails, you must use a set of recovery discs or a recovery flash drive torestore your system to its factory image. Ideally, you have already used HP Recovery Manager tocreate these tools immediately after software setup. For issues other than hard drive...
Page 90 - Performing a system recovery; Using the dedicated recovery partition (select models only)
Performing a system recovery HP Recovery Manager software allows you to repair or restore the computer to its original factorystate. HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicatedrecovery partition (select models only) on the hard drive. NOTE: A system res...
Page 91 - Backing up and recovering your information
Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional externaloptical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and th...
Page 92 - Using Windows Backup and Restore
You can back up your information to an optional external hard drive, a network drive, or discs. Backup your system at the following times: ● At regularly scheduled times TIP: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or mod...
Page 93 - Using Windows system restore points; When to create restore points
Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific pointin time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files ...
Page 94 - Diagnostics; Changing the language of Setup Utility (BIOS)
13 Setup Utility (BIOS) and System Diagnostics Using Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility (BIOS) includes settin...
Page 96 - Updating the BIOS; Determining the BIOS version
3. Use the arrow keys to select Exit > Load Setup Defaults . 4. Follow the on-screen instructions. 5. To save your changes and exit, press f10 , and then follow the on-screen instructions. – or – Use the arrow keys to select Exit > Exit Saving Changes , and then press enter . Your changes go i...
Page 97 - Downloading a BIOS update
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using theAC adapter. Do not download or install a BIOS update while the computer is runni...
Page 98 - Using System Diagnostics
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. Depending on your computer, the following diagnostic tests may be available inSystem Diagnostics: ● Start-up test—This test analyzes the main computer componen...
Page 99 - Troubleshooting and support; Troubleshooting; The computer is unable to start up
A Troubleshooting and support Troubleshooting The computer is unable to start up If the computer does not turn on when you press the power button, the following suggestions mayhelp you determine why the computer will not start up: ● If the computer is plugged into an AC outlet, plug another electric...
Page 100 - The computer is on but not responding; The computer is unusually warm; An external device is not working
The computer is on but not responding If the computer is on but is not responding to software or keyboard commands, try the followingemergency shutdown procedures in the sequence provided: CAUTION: Emergency shutdown procedures result in the loss of unsaved information. ● Press ctrl + alt + delete ,...
Page 101 - The optical disc tray does not open for removal of a disc
● Be sure that the wireless router or access point is properly connected to its power adapter andthe DSL or cable modem, and that the lights are on. ● Disconnect and then reconnect all cables, and turn the power off and then back on. NOTE: For more information on wireless technology, refer to the re...
Page 104 - Contacting customer support
Contacting customer support If the information provided in this user guide or in Help and Support does not address your questions,you can contact customer support at: http://www.hp.com/go/contactHP NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://...
Page 105 - Cleaning your computer; Cleaning the display
B Cleaning your computer Cleaning the display Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that the display is dry before closing the display. Cleaning the sides and cover To clean and disinfect the sides and cover, use a soft microfiber...
Page 106 - Traveling with the computer
C Traveling with the computer For best results, follow these traveling and shipping tips: ● Prepare the computer for traveling or shipping: ◦ Back up your information. ◦ Remove all discs and all external media cards, such as digital cards. CAUTION: To reduce the risk of damage to the computer, damag...
Page 108 - Updating programs and drivers
D Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions.Go to http://www.hp.com/support to download the latest versions. You can also register to receive automatic update notifications when they become available. 98 Appendix D...
Page 109 - Electrostatic Discharge
E Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors ma...
Page 110 - Specifications; DC plug of external HP power supply
F Specifications Input power The power information in this section may be helpful if you plan to travel internationally with thecomputer. The computer operates on DC power, which can be supplied by an AC or a DC power source. TheAC power source must be rated at 100–240 V, 50–60 Hz. Although the comp...
Page 111 - Operating environment
Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10...
Page 112 - Using SoftPaq Download Manager
G Using SoftPaq Download Manager HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq informationwithout requiring the SoftPaq number. Using this tool, you can easily search for SoftPaqs, and thendownload and unpack them. SoftPaq Download Manager works by reading and dow...
Page 114 - Index
Index A AC adapter, testing 51action keys decrease screen brightness 32 Help and Support 32identifying 8increase screen brightness 32next track or section 32play, pause, resume 32previous track or section 32switch screen image 32volume 36volume down 32volume mute 33volume up 32wireless 33 administra...
