Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on ahard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents; Product description
Table of contents 1 Product description 2 External component identification Top components ................................................................................................................................... 7 Display and top components ...................................................
Page 6 - Setup Utility
Grounding guidelines ......................................................................................................... 46 Electrostatic discharge damage ........................................................................ 46 Packaging and transporting guidelines ............................
Page 9 - Product description
1 Product description Category Description Computermodels equippedwith AMDprocessors andgraphicssubsystems withdiscrete memory Computermodels equippedwith AMDprocessors andgraphicssubsystems withUMA memory Computer modelsequipped withIntel processorsand graphicssubsystems withdiscrete memory Product...
Page 15 - External component identification; Display and top components
2 External component identification Top components Display and top components Item Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display isclosed while the power is on. (2) Wireless antennae (select models only) Send and receive signals from one o...
Page 17 - Buttons, fingerprint reader, and speakers
Buttons, fingerprint reader, and speakers Item Component Description (1) Speakers (2) Produce sound. (2) Power button* ● When the computer is off, press the button to turnon the computer. ● When the computer is on, press the button brieflyto initiate Sleep. ● When the computer is in the Sleep state,...
Page 19 - Keys
Keys Item Component Function (1) esc key Displays system information about your computer whenpressed in combination with the fn key. (2) fn key Executes frequently used system functions whenpressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows® Start me...
Page 20 - TouchPad
TouchPad Item Component Function (1) TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on thescreen. (3) TouchPad left button* Functions like the left button on an external mouse. (4) TouchPad on/off button Enab...
Page 22 - Rear components; Right-side components
Rear components Component Function Vents (2) Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Right-side components Item Com...
Page 24 - Bottom components
Bottom components Item Component Function (1) Vents (8) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It isnormal for the internal fan to cycle on and off duringroutine operation. (2) Battery bay Holds ...
Page 25 - Illustrated parts catalog
3 Illustrated parts catalog Service tag The service tag, affixed to the bottom of the computer, provides information that may be needed whentroubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the comp...
Page 26 - Computer major components
Computer major components Item Description Spare part number (1) 15.4-inch display assemblies (include wireless antenna transceivers and cables) WSXGA+ AntiGlare display assembly with webcam and 2 microphones 484372-001 WSXGA+ BrightView display assembly with webcam and 2 microphones 484368-001 WXGA...
Page 35 - AntiGlare display assembly spare parts
Display assembly components The HP Pavilion dv5 Entertainment PC offers 2 types of display assemblies. Component spare partsare listed in this section for AntiGlare display assemblies and BrightView display assemblies. AntiGlare display assembly spare parts Item Description Spare part number (1) Dis...
Page 36 - BrightView display assembly spare parts
BrightView display assembly spare parts Item Description Spare part number (1) Display bezel (includes logo and display lid switch actuator magnet) 480444-001 (2) Webcam/microphone module 480446-001 (3) BrightView display panels (include display panel cable): For use only with computer models equipp...
Page 38 - Plastics Kit
Plastics Kit Item Description Spare part number Plastics Kit 486793-001 (1) ExpressCard slot bezel (2) Mini Card module compartment cover (includes 1 captive screw, secured by a C-clip) (3) Memory module compartment cover (includes 1 captive screw, secured by a C-clip) (4) Hard drive bay cover (incl...
Page 40 - Mass storage devices
Mass storage devices Item Description Spare part number (1) Hard drives (include left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators): For use only with computer models equipped with AMD processors: ● 320-GB, 5400-rpm 462355-002 ● 250-GB, 5400-rpm 489819-002 ●...
Page 42 - Miscellaneous parts
Miscellaneous parts Description Spare part number AC adapters 90-W AC adapter 391173-001 and463955-001 65-W AC adapter 463958-001 Carrying cases HP carrying case 418162-001 HP slim bag 418163-001 CAT5E cable 454619-001 Wired headset with volume control 371693-003 Optical mouse 436238-001 Wireless la...
Page 52 - Removal and replacement procedures; Preliminary replacement requirements; Tools required; Service considerations; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following secti...
Page 54 - Grounding guidelines; Electrostatic discharge damage
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide some protection,but in many cases, ESD contains enough pow...
Page 56 - Equipment guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible strapswith a minimum of one megohm ±10% resistance in the ground cords. To provide proper ...
Page 57 - Unknown user password
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear thepassword. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibe...
Page 58 - Component replacement procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 91 screws, in 8 different sizes, that must be removed, replaced, or loosened whenservicing the computer. Make special note of each screw size and location during removal andreplacement. Se...
Page 59 - Computer feet
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, sparepart number 486794-001. There are 4 rubber feet that attach to the base enclosure in the locationsillustrated below. Component replacement procedures 51
Page 60 - Battery
Battery Description Spare part number 12-cell, 95-Wh, 2.55-Ah Li-ion battery for use with all computer models 484172-001 6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models 484171-001 6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with AMDprocesso...
Page 63 - Optical drive
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel and bracket. Description Spare part number Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer with LightScribe and bronzebezel 486525-002 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer with L...
Page 65 - TV tuner module
TV tuner module NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner module cable is included in the Cable Kit, spare part number 501891-001. NOTE: The TV tuner external antenna cables are available using spare part numbers 482900-001 (with F-PAL jack) and 4...
Page 68 - Memory module
Memory module Description Spare part number For use only with computer models equipped with AMD processors (667-MHz, PC2-5300, 1-DIMM): 2048-MB 484268-002 1024-MB 484267-002 For use only with computer models equipped with Intel processors (667-MHz, PC2-5300, 1-DIMM): 2048-MB 484268-001 1024-MB 48426...
Page 70 - Hard drive
Hard drive NOTE: All hard drive spare part kits include left and right bracket rails, a connector cable, Mylar cover with tab, and 4 rubber isolators. Description Spare part number Hard drives for use only with computer models equipped with AMD processors: 320-GB, 5400-rpm 462355-002 250-GB, 5400-rp...
Page 73 - WLAN module
WLAN module Description Spare part number For use only with computer models equipped with AMD processors: Atheros AR9280 802.11a/b/g/n WLAN module for use only with computer models equipped withAMD processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam,Puerto Rico, Tri...
Page 77 - Switch cover and keyboard
Switch cover and keyboard Description Spare part number Switch cover (includes LED board and cable) 488316-001 Keyboards For use in country or region Spare part number For use in country or region Spare part number Belgium 488590-A41 The Netherlands 488590- Brazil 488590-201 Portugal 488590- Canada ...
Page 81 - Power button board
Power button board Description Spare part number Power button board (includes cable) 486796-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through t...
Page 83 - Bluetooth module
Bluetooth module NOTE: The Bluetooth module spare part kits do not include a Bluetooth module cable. The Bluetooth module cable is available using spare part number 489822-001. Description Spare part number For use only with computer models equipped with AMD processors 412766-002 For use only with c...
Page 84 - Display assembly
Display assembly NOTE: All display assemblies include a webcam, 2 microphones, and 2 wireless antenna transceivers and cables. Description Spare part number 15.4-inch WSXGA+ AntiGlare display assembly 484372-001 15.4-inch WSXGA+ BrightView display assembly 484368-001 15.4-inch WXGA AntiGlare display...
Page 92 - Top cover
Top cover Description Spare part number For use only with computer models equipped with a fingerprint reader 486527-001 For use only with computer models not equipped with a fingerprint reader 486526-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure ...
Page 95 - Modem module
Modem module NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 501891-001. See Cable Kit on page 31 for more Cable Kit spare part number information. Description Spare part number Modem module for use in...
Page 98 - USB board
Reverse this procedure to install the audio/infrared board. USB board Description Spare part number USB board (includes cable) 486798-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on...
Page 100 - System board
System board NOTE: All system board spare kits include replacement thermal material. Description Spare part number For use only with computer models equipped with AMD processors: With RX781 Northbridge and ATI-M82-S discrete graphics subsystem memory 482324-001 With RS780 Northbridge and ATI-M UMA g...
Page 102 - TV tuner module cable
Reverse the preceding procedure to install the system board. TV tuner module cable NOTE: The TV tuner module cable is available in the Cable Kit, spare part number 501891-001. Before removing the TV tuner module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the comp...
Page 103 - Modem module cable
3. Remove the TV tuner module cable (3) from the clips and routing channel built into the base enclosure. Reverse this procedure to install the TV tuner module cable. Modem module cable NOTE: The modem module cable is available in the Cable Kit, spare part number 501891-001. The modem module cable i...
Page 104 - Power connector cable
Remove the modem module cable: 1. Release the clips (1) built into the base enclosure that secure the RJ-11 jack. 2. Remove the RJ-11 jack (2) from the clip built into the base enclosure. 3. Remove the modem module cable (3) from the clips and routing channel built into the base enclosure. Reverse t...
Page 106 - Fan/heat sink assembly
Fan/heat sink assembly NOTE: All fan/heat sink assembly spare kits include replacement thermal material. Description Spare part number For use only with computer models equipped with AMD processors and graphics subsystems withdiscrete memory 493001-001 For use only with computer models equipped with...
Page 110 - Processor
Processor NOTE: All processor spare part kits include thermal material. Description Spare part number AMD Turion Ultra Dual-Core 35W ZM-86 2.40-GHz processor with 2-MB L2 cache 484260-001 AMD Turion Ultra Dual-Core 35W ZM-82 2.20-GHz, processor with 2-MB L2 cache 484261-001 AMD Turion Ultra Dual-Cor...
Page 112 - Setup Utility; Starting the Setup Utility
5 Setup Utility WARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because ofthe complexity of the individual boards and subassemblies, do not attempt to make r...
Page 113 - Using the Setup Utility; Changing the language of the Setup Utility; System Configuration > Language; Display system information; Main
Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility isnot already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. Open the Setup Utility by tur...
Page 114 - Restoring default settings in the Setup Utility; Exit > Load Setup Defaults; Exiting the Setup Utility; Exit > Exit Saving Changes
Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility isnot already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. Open the Setup Utility by turning on or restar...
Page 115 - Setup Utility menus; Main menu
Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select To do this System information ● View and change the system time and date. ● View...
Page 116 - Diagnostics menu
Select To do this ● Internal Network Adapter boot ― Enable/disable boot from Internal Network Adapter. ● Boot Order ― Set the boot order for: ◦ USB Floppy ◦ Internal CD/DVD ROM Drive ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Diagnostics menu Select To do this Hard Disk Se...
Page 117 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions Width 35.70 cm 14.06 in Depth 25.94 cm 10.21 in Height (front to back) 3.49 to 4.19 cm 1.37 to 1.65 in Weight (with optical drive, hard drive, and battery) 2.82 kg 6.82 lbs Second hard drive adds: 0.13 kg 0.28 lbs Camera adds: 0.009 kg ...
Page 120 - Hard drive specifications
Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type ATA-7 ATA-7 ATA-7 ATA-7 Transfer rate Synchronous (maximum) 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA sec...
Page 121 - Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT,CD-ROM, CD-ROM XA,MIXED MODE CD, CD-I, CD-I Bridge(Photo-CD, Video CD), Multisession CD(Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW,DVDROM (DVD-5, DVD-9, DVD-10,DVD-...
Page 123 - System DMA specifications, AMD; System DMA specifications, Intel
System DMA specifications, AMD Hardware DMA System function DMA4 Direct memory access controller System DMA specifications, Intel Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC...
Page 124 - System interrupt specifications, AMD discrete graphics
System interrupt specifications, AMD discrete graphics Hardware IRQ System function IRQ0 High precision event timer IRQ1 Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh...
Page 125 - System interrupt specifications, AMD UMA graphics
System interrupt specifications, AMD UMA graphics Hardware IRQ System function IRQ0 High precision event timer IRQ1 Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh XD-P...
Page 126 - System interrupt specifications, Intel
System interrupt specifications, Intel Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data ...
Page 132 - System memory map specifications, AMD UMA graphics
System memory map specifications, AMD UMA graphics Size Memory address System function 128 KB 000A0000-000BFFFF nVidia MCP67M 16 KB B0000000-B0003FFF HDA Controller 8 KB B0004000-B0005FFF Standard Dual Channel PCI IDEController 4 KB B0006000-B0006FFF Standard OpenHCD USB Host Controller 256 B B00070...
Page 133 - System memory map specifications, Intel
System memory map specifications, Intel Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB ...
Page 134 - Screw listing
7 Screw listing This section provides specification and reference information for the screws and screw locks used inthe computer. All screws and screw locks listed in this section are available in the Screw Kit, spare partnumbers 486795-001 and 493002-001, and the Display Screw Kit, spare part numbe...
Page 150 - Backup and Recovery; Recovering system information; Computer
8 Backup and Recovery Recovering system information Recovery after a system failure is as complete as your most current backup. HP recommends that youcreate recovery discs immediately after software setup. As you add new software and data files, youshould continue to back up your system on a regular...
Page 151 - Creating recovery discs; Advanced Options
Creating recovery discs NOTE: HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs aftersetting up the computer for the first time. NOTE: Handle these discs c...
Page 152 - Backing up your information; When to back up
Backing up your information When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Backup suggestions ● Create a set of recovery discs using Recovery ...
Page 154 - Performing a recovery; Recovering from the recovery discs; Recovery Manager
Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system f...
Page 155 - Connector pin assignments
9 Connector pin assignments 1394 Pin Signal 1 Power 2 Ground 3 TPB- 4 TPB+ 5 TPA- 6 TPA+ Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 1394 147
Page 156 - External monitor
Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizon...
Page 157 - HDMI
HDMI Pin Signal 1 TMDS data 2+ 2 TMDS data 2 shield 3 TMDS data 2– 4 TMDS data 1+ 5 TMDS data 1 shield 6 TMDS data 1– 7 TMDS data 0+ 8 TMDS data 0 shield 9 TMDS data 0– 10 TMDS clock+ 11 TMDS clock shield 12 TMDS clock- 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 +5V power 19 Hot plug...
Page 159 - Universal Serial Bus
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground Universal Serial Bus 151
Page 160 - 0 Power cord set requirements; Requirements for all countries or regions
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 161 - Requirements for specific countries or regions
Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's...
Page 162 - Materials Disposal
11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when remov...
Page 168 - Index
Index Symbols/Numerics 1394 port location 15pin assignments 147 1394 Power Saving 107 A AC adapter, spare part numbers 34, 35, 37 administrator password 107antenna illustrated 29locations 7spare part numbers 29 applications key, Windows 11audio, product description 4audio-in jack location 13pin assi...
