HP D4300 Series - Manuals

1 Welcome Welcome to the HP Deskjet D4300 Printer series Help. This guide primarily explains howto use your computer and the printer together. For more information on transferringphotos from digital cameras and other USB devices to your computer using the printer,see the following table and select a...

3 Get started • The printer at a glance • Buttons and lights • Paper trays • Print cartridges • Ink-backup mode The printer at a glance Click the links below to learn about the printer features. 1 Buttons and lights 2 Front USB port 3 Paper trays 1 Print cartridges Get started 9 G et s tarte d

Power button and light Use the Power button to turn the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button. 1 Power button and light The Power light flashes when the printer is processing. CAUTION: Always use the Power button to turn the printer...

Resume button and light The Resume light flashes when an action is required, such as loading paper or clearinga paper jam. When the problem is solved, press the Resume button to continue printing. 1 Resume button and light Print Cartridge Status lights The Print Cartridge Status lights and the Ink L...

The Ink Level lights show ink level information for each print cartridge, four for the tri-colorcartridge and four for the black/photo cartridge. 1 Tri-color print cartridge light 2 Black/Photo print cartridge light 1. The left status light represents the tri-color print cartridge, which is installe...

Front USB port lights To transfer photos from a digital camera, external card reader, or USB flash drive, to yourcomputer, just plug the camera or other device into the printer's front USB port. You canthen print the photos using HP Photosmart Software. 1 Connection light 2 Error light When the came...

Unfold the paper trays To unfold the paper trays1. Lower the input tray. 2. Lower the output tray. 3. Pull out the output-tray extension. Paper trays 15 G et s tarte d

Input tray The input tray holds paper or other media. 1 Input tray Paper guide Print on different sizes of media by sliding the paper guide to the right or to the left. Output tray Printed pages are deposited in the output tray. 1 Output tray Raise the output tray to load paper or other media. Lower...

To prevent paper from falling out of the output tray, pull out both sections of the output-tray extension. If you are printing in the Fast Draft mode, raise the output-tray extensionstop. 1 Second section of output-tray extension 2 Output-tray extension stop Fold the paper trays To fold the paper tr...

4. Raise the output tray. 5. Raise the input tray. Print cartridges Three print cartridges can be used with the printer. 1 Black print cartridge 2 Tri-color print cartridge 3 Photo print cartridge For information about using the print cartridges, see the following topics: • Use print cartridges • Re...

Use print cartridges The print cartridges can be used in the following ways:• Everyday printing : Use the black and tri-color print cartridges for everyday print jobs. • Quality color photos : For more vibrant colors when printing color photographs or other special documents, remove the black print ...

NOTE: When the printer operates in ink-backup mode, a message is displayed on screen. If the message is displayed and two print cartridges are installed in the printer,verify that the protective piece of plastic tape has been removed from each printcartridge. When plastic tape covers the print cartr...

4 Connect the printer • USB USB The printer connects to the computer with a universal serial bus (USB) cable. NOTE: For best printing performance, use a USB 2.0 compatible cable. For instructions about connecting the printer with a USB cable, see the Setup Guide thatcame with the printer. NOTE: A US...

5 Print photos using the front USB port You can transfer photos from a digital camera, external card reader, or USB flash driveto your computer, and then print them. For more information, check the following topics: • About the front USB port • Print photos from the front USB port • About the front ...

To print from the front USB port1. Load photo paper into the printer.For instructions about loading photo paper, click one of the following options:• Print borderless photos • Print photos with a border 2. Connect your camera or other USB device to the front USB port using a USB cable.The green Conn...

6 Print photos The printer software offers several features that make printing digital photos easier andimprove photo quality. Learn how to print photos Print borderless photos . Print photos with a border . Learn how to perform other photo printing tasks • Use the photo print cartridge for great co...

• Open the file in a software program such as HP Photosmart Software and resize thephoto. Ensure that the size corresponds to the paper size that you want to use. • For maximum fade resistance, use HP Premium Plus Photo Paper. • Verify that the photo paper that you are using is flat. For information...

4. Place the photo paper in the right side of the input tray. The side to be printed onshould face down and the short edge should point towards the printer. NOTE: Some paper sizes might extend beyond the edge of the input tray. 5. Push the paper into the printer until it stops. 6. Slide the paper gu...

Photo print cartridge The photo print cartridge, when used in conjunction with the tri-color print cartridge,provides virtually grain-free photos. It offers exceptional fade resistance for photos thatare printed on HP Premium Plus Photo Paper. The photo print cartridge can be purchased separately if...

To specify advanced color settings1. Open the Printer Properties dialog box . 2. Click the Color tab, and then click the More Color Options button. The Advanced Color Settings dialog box is displayed. 3. You can adjust the following settings:• Adjust the Brightness , Saturation , and Color Tone to a...

Storage • Keep unused photo paper in a sealed plastic bag. Store the packaged photo paperon a flat surface in a cool place. • When you are ready to print, remove only the paper that you plan to use immediatelyfrom the plastic bag. When you have finished printing, return any unused photo paperto the ...

7 Print other documents E-mail Documents Letters Envelopes Postcards Hagaki cards Index cards Labels Transparencies Brochures Greeting cards Booklets Posters Iron-on transfers Printing tips : Minimize your cost and effort while maximizing the quality of your printouts with printing tips. Printer sof...

5. Slide the paper guide firmly against the edge of the paper. 6. Lower the output tray. Print1. Open the Printer Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click General Everyday Printing or Fast/Economical Printing , and then specify the followi...

5. Slide the paper guide firmly against the edge of the paper. 6. Lower the output tray. Print1. Open the Printer Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click General Everyday Printing , and then specify the following print settings:• Paper Ty...

5. Slide the paper guide firmly against the edge of the envelopes. 6. Lower the output tray. Print1. Open the Printer Properties dialog box . 2. Click the Features tab, and then select the following print settings: • Paper Type : Plain paper • Size : An appropriate envelope size 3. Select any other ...

Print1. Open the Printer Properties dialog box . 2. Click the Features tab, and then specify the following print settings: • Paper Type : Click More , click Hagaki , and then select an appropriate hagaki card type. • Print Quality : Normal or Best • Size : An appropriate hagaki card size 3. Select a...

Use the What's This? help to learn about the features that appear in the Printer Properties dialog box. For more information, see What's This? help . NOTE: For information on resolving an out-of-paper message, see Out of paper . Print labels Guidelines • Use only paper, plastic, or clear labels that...

3. In the Printing Shortcuts list, click General Everyday Printing , and then specify the following print settings:• Paper Type : Plain paper • Paper Size : An appropriate paper size 4. Click OK . Use the What's This? help to learn about the features that appear in the Printer Properties dialog box....

Print greeting cards Greeting cards • Unfold prefolded cards, and then place them in the input tray. • For great results, use HP Greeting Card Paper. • Do not exceed the input tray capacity: 20 cards. Prepare to print1. Raise the output tray, and then remove all paper from the input tray. 2. Slide t...

6. When prompted, reload the printed pages in the paper tray as shown below. 7. Click Continue to finish printing the booklet. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box. For more information, see What's This? help . Print posters Guideline...

8 Printing tips Learn how to use printing shortcuts, select a paper type, change the print resolution, setthe page order, print multiple pages on a single sheet, preview a document, and use two-sided printing. Click any of the following links: Check your printer • Connect the printer . • Print a tes...

3. In the Printing Shortcuts list, click the printing shortcut that you want to delete. 4. Click Delete . The printing shortcut is removed from the list. NOTE: Only the shortcuts that you have created can be deleted. The original HP shortcuts cannot be deleted. Fast/Economical printing Use Fast/Econ...

4. Click OK . 5. Select any other print settings that you want, and then click OK . Change the print speed or quality The HP Deskjet automatically chooses a print quality and speed setting depending onthe paper type setting you select. You can also change the print quality setting tocustomize the sp...

To get the most benefit from maximum dpi mode, use it to print high-quality images suchas digital photographs. When you select the maximum dpi setting, the printer softwaredisplays the optimized dots per inch (dpi) that the HP Deskjet printer will print.Printing in maximum dpi takes longer than prin...

3. Click Document Options , and then click Layout Options . 4. Select one of the following Page Order options: • Front to back : Prints the first page of the document last. This setting saves time because you do not have to reorder the printed pages. It is the appropriate settingfor most print jobs....

Print multiple pages on a single sheet of paper You can print up to 16 pages on a single sheet of paper. To print multiple pages on a single sheet of paper1. Open the Printer Properties dialog box . 2. Click the Features tab. 3. In the Pages Per Sheet drop-down list, select the number of pages that ...

To resize a document for a different paper size1. Open the Printer Properties dialog box . 2. Click the Features tab. 3. Click Scale to paper size , and then select the target paper size in the drop-down list. The target paper size is the size of the paper on which you are printing, not the sizefor ...

6. After the odd-numbered pages have been printed, reload the printed pages with theprinted side facing up. 7. Click Continue to print the even-numbered pages. To create a two-sided document with a binding, see Bound two-sided documents . Bound two-sided documents If you want to bind printed pages i...

6. After the odd-numbered pages have been printed, reload the printed pages, with theprinted side facing up according to the document orientation, portrait or landscape. Figure 8-1 Portrait Figure 8-2 Landscape 7. Click Continue to print the even-numbered pages. Print a Web page You can print a Web ...

9 Printer software • Make the HP Deskjet the default printer • Set default print settings • Printer Properties dialog box • What's This? help • Download printer software updates Make the HP Deskjet the default printer You can set the HP Deskjet as the default printer to use from any software program...

NOTE: The path to the Printer Properties dialog box can vary depending on the software program you are using. What's This? help Use the What's This? help to learn about the features that you see on the Printer Properties dialog box. What's This? help Use What's This? help to learn more about the ava...

10 Maintenance • Install print cartridges • Align print cartridges • Automatically clean print cartridges • Calibrate print quality • View estimated ink levels • Maintain the printer body • Remove ink from your skin and clothing • Manually clean print cartridges • Maintain print cartridges • Printer...

Choose cartridge combinations for best results • Text and graphics: Combine tri-color and black print cartridges. • Color photos: Combine tri-color and photo print cartridges. Always install the tri-color print cartridge in the left side of the print cartridge carriage. Install the black or photo pr...

7. Slide the print cartridge at a slight upward angle into the carriage until the cartridgesnaps into place. 8. Close the printer cover. Align print cartridges for optimum print quality. For information about storing print cartridges, see Maintain print cartridges . For information about recycling e...

To clean the print cartridges1. Open the printer Toolbox . 2. Click Clean the Print Cartridges . 3. Click Clean , and then follow the onscreen instructions. If your documents are still faded after cleaning, manually clean the print cartridgecontacts. For more information, see Manually clean print ca...

Maintain the printer body Because the HP Deskjet ejects ink onto the paper in a fine mist, ink smudges willeventually appear. To remove smudges, stains, or dried ink from the exterior1. Turn off the HP Deskjet, and then disconnect the power cord. 2. Wipe the outside of the HP Deskjet with a soft clo...

To prepare to clean1. Open the HP Deskjet cover. 2. Wait until the print cartridge carriage moves to the right side of the HP Deskjet and isidle and quiet. 3. Remove the print cartridges and place them on a piece of paper, with the copper stripsfacing up. CAUTION: Do not leave the print cartridges o...

Print cartridge storage and handling Follow these guidelines to help maintain HP print cartridges and ensure consistent printquality:• When you remove a photo print cartridge from the printer, store it in a print cartridgeprotector to prevent the ink from drying out. If you do not have a print cartr...

11 Shop for ink supplies To find the print cartridge reorder number, see the printed documentation that came withthe HP Deskjet. You can also use the software that came with the HP Deskjet to find outthe reorder number for the print cartridge. You can order print cartridges online from theHP Web sit...

12 Troubleshooting • Error messages • Installation problems • Printer lights are on or flashing • Printer does not print • Document prints slowly • Print cartridge problems • Paper problems • Photos do not print correctly • Problems with borderless documents • Print quality is poor • Document is mis...

To resolve the problem, follow the instructions in Resolving print cartridge error messages . Print cartridge problem message The printer cannot print if the print cartridges are faulty, or if they are not installed properly.If you receive a message stating there is a problem with a print cartridge,...

Cause: A genuine HP print cartridge was previously used in another printer. Original HP ink depleted Solution: Follow the prompts on the computer screen to continue or replace the indicated print cartridges. For more information, see Replace print cartridges . Ink levels might not be available for t...

removed from each print cartridge. When plastic tape covers the print cartridgecontacts, the printer cannot detect that the print cartridge is installed. To remove plastic tape from a print cartridge ▲ Hold the print cartridge so that the copper strips are on the bottom and facingtoward the printer,...

NOTE: Do not set the paper size from the Printers folder or from the printer icon located in the lower-right hand corner of the screen next to the clock, because thiswill affect all applications. Only set the paper size in Microsoft Word. To set the paper size in Microsoft Word1. In Microsoft Word, ...

Printer lights are on or flashing The printer lights indicate the printer status. 1 Power light 2 Resume light 3 Print Cartridge Status lights 4 Front USB port lights To resolve the problem that is causing the lights to flash, click the appropriate link. NOTE: There may be more than one reason why t...

If the Power light is flashing, the printer is preparing to print. The light stops flashing whenthe printer has received all data. Resume light is flashing 1 Resume light If the Resume light is flashing, check the following conditions:• The printer might be out of paper.Place paper in the input tray...

Print Cartridge Status lights are on or flashing The printer has two print cartridge status lights. 1. The left status light represents the tri-color print cartridge, which is installed in the leftside of the print cartridge carriage. 2. The right status light represents the black or the photo print...

Otherwise, follow these steps: 1. Raise the printer cover, remove the print cartridge on the right, and then lower thecover. 2. Follow one of these steps:• If the Power light is flashing: Open the printer cover, reinsert the print cartridgethat you removed, and then remove the other print cartridge....

Solution 9: Verify whether the software application is causing the problem Solution: Verify whether the software application is the problem. To verify the software application1. Close the software application and reopen it. 2. Try to print again from the software application. NOTE: The printer might...

Best or Maximum dpi print mode is selected The printer prints more slowly when Best or Maximum dpi is selected as the print quality. To increase the printer speed, select a different print quality mode. Printer is in ink-backup mode The printer might print more slowly if it is in ink-backup mode. Fo...

8. Check to see if the error has been resolved.• If the error has been resolved, then there is a problem with the black printcartridge. • If the error has not been resolved, then there is a problem with both printcartridges. 9. When you have identified the problem cartridge, continue with the follow...

5. Read the selection number on the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed in the referenceguide that came with your printer. 1 Selection number 6. If the print cartridge has the wrong selection number, install a new print cartri...

Solution 4: Verify the power source Solution: Verify that the printer is properly connected to a suitable power source. To verify the power source1. Verify that the computer and the printer have the correct power plugs dependingon your country/region. 2. Remove the printer cable from any power strip...

4. Remove the rear access door. Press the handle to the right, and then pull out thedoor. 5. Remove any paper that is inside the printer by pulling it out from the back of the printer.If you are printing labels, verify that a label did not become detached from the labelsheet while passing through th...

• Use a different type of paper. • Use only one type of paper in the input tray at a time. Printer ejects paper Solution: If the printer ejects the paper, try one of the following solutions: • Verify that the protective piece of plastic tape has been removed from the printcartridges. • If you are pr...

Solution 6: Contact HP support for service Solution: If you have completed all of the steps provided in the previous solutions, contact HP support for service.Go to: www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical suppo...

Check the printer properties Open the Printer Properties dialog box and verify the following options: Tab Setting Features Size : An appropriate paper size Paper Type : An appropriate photo paper Print Quality : Best or Maximum dpi NOTE: For more information on enabling the maximum dpi mode, see Max...

Fading occurs near the edges of a photo If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo,try the following solutions:• Install a photo print cartridge and a tri-color print cartridge in the printer. • Use maximum dpi mode to print the photo. For more informatio...

Image is printed at an angle Solution: Verify that no problem exists with the source image. For example, if you are printinga scanned image, verify that the image was not crooked when it was scanned.If the problem is not caused by the source image, follow these steps: 1. Remove all paper from the in...

Verify that the photo paper is not curled. If the photo paper is curled, place the paper ina plastic bag and gently bend it in the opposite direction of the curl until the paper liesflat. If the problem persists, then use photo paper that is not curled.For instructions about preventing photo paper f...

If the printout has an unwanted border, try the following solutions:• Align print cartridges . • Open the Printer Properties dialog box , click the Features tab, and verify that the selected paper size matches both the paper size that the photo is formatted for andthe size of the paper that is loade...

Print quality is poor This section contains the following topics: • Wrong, inaccurate, or bleeding colors • Ink is not filling the text or graphics completely • The printout has a horizontal band of distortion near the bottom of a borderless print • Printouts have horizontal streaks or lines • Print...

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be coveredunder warranty.If you believe you purchased genuine HP print cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink was bei...

If you are satisfied with the print quality, continue printing in ink-backup mode. Or,replace the missing print cartridge.For more information, see:• Ink-backup mode • Replace print cartridges Cause: A print cartridge was missing, and the product was printing in ink-backup mode.If this did not solve...

Ink is not filling the text or graphics completely Try the following solutions if the ink is not filling the text or image completely so that itappears that parts are missing or blank. • Solution 1: HP recommends using genuine HP print cartridges • Solution 2: Check the print settings • Solution 3: ...

Always make sure the paper you are printing on is flat. For best results when printingimages, use HP Premium Plus Photo Paper.For more information, see: Store and handle photo paper Cause: The wrong kind of paper was loaded in the input tray. If this did not solve the issue, try the next solution. S...

Solution 2: Check the print quality setting Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing.For more information, see: • Change the print speed or quality • Maximum dpi Cause: The print quality setting was set to low. If this did not ...

Solution 2: Check the print quality setting Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing.For more information, see: • Change the print speed or quality • Maximum dpi Cause: The print quality setting was set too low. If this did not...

Printouts are faded or have dull colors Try the following solutions if the colors in your printout are not as bright and intense asyou expected. • Solution 1: Check the print settings • Solution 2: Check the paper type • Solution 3: Clean the print cartridges Solution 1: Check the print settings Sol...

self-test report shows a problem, clean the print cartridges. If the problem persists,you might need to replace the print cartridges.For more information, see Print a test page . Cause: The print cartridges needed to be cleaned or there was insufficient ink. Printouts seem blurry or fuzzy Try the fo...

Solution: HP recommends that you use HP Premium Papers or any other paper type that is appropriate for the product.Always make sure the paper you are printing on is flat. For best results when printingimages, use HP Premium Plus Photo Paper.For more information, see: Store and handle photo paper Cau...

Solution: Use TrueType or OpenType fonts to ensure that the product is able to print smooth fonts. When selecting a font, look for the TrueType or OpenType icon.Some software applications offer custom fonts that have jagged edges when enlargedor printed. Also, if you want to print bitmapped text, it...

If parts of the document are still missing, the printer settings might be overridden bythe software program print settings. Select the appropriate print settings from withinthe software program. Envelope is printed at an angle Solution:1. Slide the flap inside the envelope before loading it in the p...

Front USB port lights are flashing Solution: 1 Connection light 2 Error light State of the lights Task Connection light and the Error light flash forfive seconds The printer has lost connection with thecamera while printing.Check the USB connection. Connection light is on and the Error light isflash...

A HP support • Ink cartridge warranty information • Support process • HP support by phone Ink cartridge warranty information The HP cartridge(s) warranty is applicable when the product is used in its designated HP printingdevice. This warranty does not cover HP ink products that have been refilled, ...

B Technical information • Printer specifications • Notice to Windows 2000 users • Environmental product stewardship program • Regulatory notices Printer specifications The HP Deskjet has the following specifications and requirements. Physical specifications Printer dimension (with the tray extended)...

Regulatory notices • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Toxic and hazardous substance table • HP Deskjet D4300 Printer series declaration of conformity FCC statement Notice to users in Ko...

HP Deskjet D4300 Printer series declaration of conformity Appendix B 130 Technical information Tech nical info rmat ion