Page 3 - Contents
Contents 1 Get to know the HP Printer Printer parts................................................................................................................................3Control panel features.....................................................................................................
Page 5 - Get to know the HP Printer; Printer parts
1 Get to know the HP Printer • Printer parts • Control panel features Printer parts 1 Control panel 2 Paper-width guide 3 Paper tray 4 Paper tray extender (also referred to as the tray extender) 5 Paper stop 6 Cartridges 7 Front access door 8 Rear USB port 9 Power connection: Use only with the power...
Page 6 - Control panel features
Control panel features 1 On : Turns the product on or off. When the product is off, a minimal amount of power is still used. To completely remove power, turn off the product, then unplug the power cord. 2 Resume : Instructs the HP Printer to continue after a problem is solved. 3 Cancel : Stops the c...
Page 7 - Load media; Print documents
2 Print Choose a print job to continue. Print documents Print photos Print envelopes Print on specialty media Print a Web page Related topics • Load media • Recommended papers for printing Print documents Most print settings are automatically handled by the software application. You need tochange th...
Page 8 - Print photos
5. Select the appropriate options for your print job by using the features available in the Advanced , Printing Shortcuts , Features , and Color tabs. TIP: You can easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab. Cl...
Page 10 - Print envelopes
9. Select the Borderless printing check box if it is not already checked. If the borderless paper size and paper type are not compatible, the product softwaredisplays an alert and allows you to select a different type or size. 10. Click OK , and then click Print or OK in the Print dialog box. NOTE: ...
Page 18 - View the print resolution
displays the optimized dots per inch (dpi) that the HP Printer printer will print. Printing inmaximum dpi is supported on the following paper-types only: • HP Premium Plus Photo Paper • HP Premium Photo Paper • HP Advanced Photo Paper • Photo Hagaki Printing in maximum dpi takes longer than printing...
Page 20 - Set the default print settings
5. In the Printing Shortcuts list, click the printing shortcut that you want to delete. 6. Click Delete . The printing shortcut is removed from the list. NOTE: Only the shortcuts that you have created can be deleted. The original HP shortcuts cannot be deleted. Set the default print settings If ther...
Page 21 - Recommended papers for printing
3 Paper basics You can load many different types and sizes of paper in the HP Printer, including letteror A4 paper, photo paper, transparencies, and envelopes.This section contains the following topics: Load media Recommended papers for printing If you want the best print quality, HP recommends usin...
Page 22 - To order HP papers and other supplies, go to
paper. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.It is acid-free for longer lasting documents. HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts,memos, and other everyday documents. It features ColorLok T...
Page 25 - Work with cartridges
4 Work with cartridges • Check the estimated ink levels • Order ink supplies • Automatically clean print cartridges • Manually clean print cartridges • Replace the cartridges • Cartridge warranty information Check the estimated ink levels You can easily check the ink supply level to determine how so...
Page 26 - Choose the right cartridges; Order ink supplies
Order ink supplies For a list of cartridge numbers, use the software that came with the HP Printer to find outthe reorder number. Find the cartridge number 1. In the HP Solution Center, click Settings , point to Print Settings , and then click Printer Toolbox . NOTE: You can also open the Printer To...
Page 27 - Check the estimated; Manually clean print cartridges
Automatically clean print cartridges If your printed pages are faded or if they contain ink streaks, the print cartridges might below on ink or might need to be cleaned. For more information, see Check the estimated ink levels . If the print cartridges are not low on ink, clean the print cartridges ...
Page 28 - Hold the print cartridge by its sides.; Repeat if necessary for the other print cartridge.; Replace the cartridges; To replace the cartridges; Check that power is on.
5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze anyexcess water from it. 6. Hold the print cartridge by its sides. 7. Clean only the copper-colored contacts. Allow the print cartridges to dry forapproximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (...
Page 30 - Related topics; Cartridge warranty information
c . Line up colored shaped icons, then slide cartridge into slot until it clicks into place. d . Close cartridge door. Related topics • Choose the right cartridges • Order ink supplies Cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated H...
Page 31 - HP support; If you have a problem, follow these steps:; HP support by phone; Phone support period
5 Solve a problem This section contains the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If you have a problem, follow these ste...
Page 32 - Placing a call; Product name (HP Deskjet D2600 Printer series)
Placing a call Call HP support while you are in front of the computer and the product. Be prepared toprovide the following information: • Product name (HP Deskjet D2600 Printer series) • Serial number (located on the back or bottom of the product) • Messages that appear when the situation occurs • A...
Page 33 - Support phone numbers; After the phone support period
Support phone numbers For the most current HP list of telephone support numbers and call costs information, see www.hp.com/support . $IULFD(QJOLVKVSHDNLQJ $IULTXHIUDQFRSKRQH ﺮﺋﺍﺰﺠﻟﺍ $UJHQWLQD%XHQRV$LUHV ZZZKSFRPODVRSRUWH $UJHQWLQD ZZZKSFRPODVRSRUWH $XVWUDOLD ZZZKSFRPVXSSRUWDXVWUDOLD VWHUUHLFK ZZZKS...
Page 34 - Additional warranty options; Setup troubleshooting; Troubleshooting common setup issues; The product will not turn on
HP dealer or call the support phone number for your country/region to learn more aboutsupport options. Additional warranty options Extended service plans are available for the HP Printer at additional costs. Go to www.hp.com/support , select your country/region and language, then explore the service...
Page 35 - Solution 1: Make sure the power cord is connected; Solution 2: Press the On button more slowly
Solution 1: Make sure the power cord is connected Solution: • Make sure the power cord is firmly connected to both the product and the poweradapter. Plug the power cord into a power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter • If you are using a power strip,...
Page 36 - After setting up the product, it does not print; Solution 1: Press the On button to turn on the product
After setting up the product, it does not print Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution does not solve the problem, continue trying theremaining solutions until the issue is resolved. • Solution 1: Pre...
Page 37 - Solution 5: Load paper in the input tray; The Minimum System Checks screen appears
Solution 5: Load paper in the input tray Solution: Load paper in the input tray. For more information, see: Load media Cause: The product might have been out of paper. The Minimum System Checks screen appears Solution: Click Details to see what the specific problem is, and then correct the problem b...
Page 38 - I received a message that an Unknown Error has occurred; The registration screen does not appear; Uninstall and reinstall the software
4. Click Retry to retry the connection. 5. Continue with the installation and restart the computer when prompted. Cause: Normally, a green check appears indicating that the plug and play was successful. A red X indicates that the plug and play failed. I received a message that an Unknown Error has o...
Page 40 - Solution 1: Make sure you are using genuine HP ink cartridges; Check to see if your ink cartridges are genuine HP ink cartridges.; Solution 2: Check the paper loaded in the input tray
Wrong, inaccurate, or bleeding colors If your printout has one of the following print quality problems, try the solutions in thissection for help. • Colors look different than what you expected.For example, the colors in your graphic or photo look one way on your computerscreen but print out differe...
Page 41 - Solution 3: Check the paper type; Solution 4: Check the ink levels
Cause: The paper was loaded incorrectly, or it was wrinkled or too thick. If this did not solve the issue, try the next solution. Solution 3: Check the paper type Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product.Always make sure the paper you...
Page 42 - Solution 8: Contact HP support
NOTE: On some computer screens, colors might appear differently than they do when printed on paper. In this case, there is nothing wrong with the product, printsettings, or ink cartridges. No further troubleshooting is required. Cause: The print settings were set incorrectly. If this did not solve t...
Page 43 - Ink is not filling the text or graphics completely
Ink is not filling the text or graphics completely Try the following solutions if the ink is not filling the text or image completely so that itappears that parts are missing or blank. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Ch...
Page 44 - Solution 4: Check the paper type; Solution 5: Contact HP support; Solution 1: Check the paper type
If this did not solve the issue, try the next solution. Solution 4: Check the paper type Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product. Always make sure the paper you are printing on is flat. For best results when printingimages, use HP Ad...
Page 45 - Solution 2: Use a higher print quality setting; Solution 3: Rotate the image
Always make sure the paper you are printing on is flat. For best results when printingimages, use HP Advanced Photo Paper.Store photo media in its original packaging inside a resealable plastic bag on a flatsurface in a cool, dry place. When you are ready to print, remove only the paper youplan to u...
Page 46 - Printouts have horizontal streaks or lines
Printouts have horizontal streaks or lines Try the following solutions if your printout has lines, streaks, or marks on it that run acrossthe width of the page. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Make sure the paper is loa...
Page 47 - Solution 4: Use a higher print quality setting; Solution 5: Align the printer
If this did not solve the issue, try the next solution. Solution 4: Use a higher print quality setting Solution: Check the print quality setting and make sure it is not set too low. To select a print speed or quality 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your s...
Page 48 - Printouts are faded or have dull colors
4. Click the Device Services tab. 5. Click Align the Printer . The product prints a test page, aligns the print head, and calibrates the printer.Recycle or discard the page. Cause: The printer needed to be aligned. If this did not solve the issue, try the next solution. Solution 5: Automatically cle...
Page 50 - Printouts seem blurry or fuzzy
plan to use immediately. When you have finished printing, return any unused photopaper to the plastic bag. This will prevent the photo paper from curling.For more information, see: • Load media • Recommended papers for printing Cause: The wrong kind of paper was loaded in the input tray. If this did...
Page 52 - Printouts have vertical streaks; Printouts are slanted or skewed; Solution 1: Make sure the paper is loaded correctly
3. In the Print Settings area, click Printer Toolbox . NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click Printer Services . The Printer Toolbox appears. 4. Click the Device Services tab. 5. Cli...
Page 53 - Solution 2: Make sure only one type of paper is loaded; Ink streaks on the back of the paper; Solution 1: Print on a page of plain paper; The text edges are jagged; Solution 1: Use TrueType or OpenType fonts
Solution 2: Make sure only one type of paper is loaded Solution: Load only one type of paper at a time. Cause: More than one type of paper was loaded in the input tray. Ink streaks on the back of the paper Try the following solutions if there is smeared ink on the back of your printout. • Solution 1...
Page 54 - Solution 2: Align the printer
Solution 1: Use TrueType or OpenType fonts Solution: Use TrueType or OpenType fonts to ensure that the product is able to print smooth fonts. When selecting a font, look for the TrueType or OpenType icon. TrueType icon OpenType icon Cause: The font was a custom size. Some software applications offer...
Page 55 - Envelopes print incorrectly; Solution 1: Reload the envelopes in the input tray
If this did not solve the issue, try the next solution. Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • The product prints meaningless characters • The pages in my document came out in the wrong order • The margins are not printing as expected...
Page 56 - Solution 3: Tuck the flaps to avoid paper jams; The product prints meaningless characters; Solution 1: Restart the product and your computer
Cause: The wrong type of envelope was loaded. If this did not solve the issue, try the next solution. Solution 3: Tuck the flaps to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside the envelopes. Cause: The flaps might get caught in the rollers. The product prints meaningless ch...
Page 57 - The margins are not printing as expected; Solution 1: Set the correct margins in your software application
The margins are not printing as expected Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution does not solve the problem, continue trying theremaining solutions until the issue is resolved. • Solution 1: Set the co...
Page 58 - Solution 4: Load the stack of envelopes correctly; A blank page came out while printing; Solution 1: Check the ink levels in the print cartridges
If this did not solve the issue, try the next solution. Solution 4: Load the stack of envelopes correctly Solution: Remove all paper from the input tray. Load a stack of envelopes in the input tray, with the envelope flaps facing up and on the left. NOTE: To avoid paper jams, tuck the flaps inside t...
Page 59 - Solution 4: Check the print cartridges for protective tape
If this did not solve the issue, try the next solution. Solution 2: Check for blank pages at the end of the document Solution: Open the document file in your software application and remove any extra pages or lines at the end of the document. Cause: The document you are printing contains an addition...
Page 60 - Errors; Flashing lights
Cause: The protective plastic tape was only partially removed from the print cartridge. Errors If the product has an error, the lights on the product might flash, or an error messagemight appear on your computer screen.This section contains the following topics: • Flashing lights • Product messages ...
Page 62 - Product messages; Firmware revision mismatch; File messages; Error reading or writing the file
On light Resumelight CheckPrintCartridgelights Description Solution Black printcartridgelight Off The tri-color printcartridge has beenremoved. Replace the tri-colorprint cartridge, orprint in ink-backupmode with the blackprint cartridge. Formore information,see Printing in ink- backup mode . On Off...
Page 63 - The product software could not open or save the file.; File not found; Close some applications and try the task again.; File format not supported; Invalid file name; The file name you entered was invalid.; Supported file types for the HP Printer; General user messages; The following is a list of messages related to common user errors:; Borderless printing error
Cause: The product software could not open or save the file. File not found Solution: Close some applications and try the task again. Cause: There was not enough available memory on your computer to create a print preview file. File format not supported Solution: Open the file in another application...
Page 64 - Out of disk space; Paper messages; Ink is drying; Power and connection messages; Improper shutdown; Print cartridge messages
Out of disk space Solution: Close some applications and try the task again. Cause: There was not enough available memory on your computer to perform the task. Paper messages The following is a list of paper-related error messages: • Ink is drying Ink is drying Solution: Leave the sheet in the output...
Page 65 - Non-HP cartridges installed; Previously used genuine HP cartridges installed; If you believe you purchased genuine HP print cartridges, go to:
Non-HP cartridges installed Solution: Follow the prompts on the computer screen to continue or replace the indicated print cartridges with genuine HP cartridges.HP recommends that you use genuine HP print cartridges. Genuine HP printcartridges are designed and tested with HP printers to help you eas...
Page 66 - Low on ink; need to be replaced soon.; Printing in ink-backup mode
Cause: The original HP ink in the indicated print cartridges was depleted. Low on ink Solution: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacementcartridge available to avoid possible printing dela...
Page 67 - Print cartridges missing or not detected; Solution 1: Remove and reinsert the print cartridges; Make sure the product is turned on.
Incorrectly Installed Cartridge(s)Print Cartridge(s) Missing Print cartridges missing or not detected Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution does not solve the problem, continue trying theremaining so...
Page 69 - Solution 3: Replace the print cartridges; print cartridge and print using ink-backup mode.
7. Clean only the copper-colored contacts. Allow the print cartridges to dry forapproximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Hold the print cartridge with the HP logo on top, and insert the print cartridge backinto the slot. Make sure you push the print cartri...
Page 72 - Contact HP; for; Print cartridge problem
5. Reinsert the print cartridge by sliding it forward into the slot on the right. Thenpush the print cartridge forward until it clicks into the socket. 6. Repeat steps 1 and 2 for the tri-color print cartridge on the left side. NOTE: If the print cartridges are installed in the wrong slots and you c...
Page 73 - The indicated print cartridges were installed incorrectly.; Solution 2: Clean the print cartridge contacts; experiencing the problem.
4. Remove the black print cartridge from the slot on the right. Do not touch the inknozzles or the copper-colored contacts. Check for possible damage to the copper-colored contacts or ink nozzles.Make sure the clear plastic tape has been removed. If it is still covering the inknozzles, gently remove...
Page 75 - One or both of the print cartridges were having a problem.
8. Hold the print cartridge with the HP logo on top, and insert the print cartridge backinto the slot. Make sure you push the print cartridge in firmly until it snaps intoplace. 9. Repeat if necessary for the other print cartridge. 10. Gently close the print cartridge door and plug the power cord in...
Page 77 - To stop a print job from the HP Printer; Press; on the control panel. If the print job does not stop, press; It can take a few moments for printing to be cancelled.
6 Stop the current job To stop a print job from the HP Printer ▲ Press Cancel on the control panel. If the print job does not stop, press Cancel again. It can take a few moments for printing to be cancelled. Stop the current job 75 Stop th e cu rrent job
Page 79 - Technical information; Notice; Specifications
7 Technical information The technical specifications and international regulatory information for the HP Printer are providedin this section.For additional specifications, see the printed documentation that came with the HP Printer.This section contains the following topics: • Notice • Specification...
Page 80 - Environmental product stewardship program
Legal Paper: 70 to 90 g/m² (20 to 24 lb)Envelopes: 70 to 90 g/m² (20 to 24 lb)Cards: Up to 200 g/m² (110-lb index maximum)Photo Paper: Up to 280 g/m² (75-lb index maximum) Print resolution To find out about the printer resolution, see the printer software. For more information, see View the print re...
Page 82 - Chemical Substances
Disposal of waste equipment by users in private households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instea...
Page 83 - Toxic and hazardous substance table; Regulatory notices; Regulatory model identification number
1907/2006 of the European Parliament and the Council) . A chemical information report for this product can be found at: www.hp.com/go/reach . Toxic and hazardous substance table Regulatory notices The HP Printer meets product requirements from regulatory agencies in your country/region.This section ...
Page 84 - FCC statement; Notice to users in Korea
FCC statement FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant t...
Page 85 - Notice to users in Japan about the power cord
Notice to users in Japan about the power cord Regulatory notices 83 Tec hnical info rmat ion
Page 86 - HP Deskjet D2600 Printer series declaration of conformity; DECLARATION OF CONFORMITY; declares, that the product; Supplementary Information:
HP Deskjet D2600 Printer series declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Hewlett-Packard Company DoC#: SNPRB-0921-01-A Supplier’s Address: 60, Alexandra Terrace, # 07-01 The Comtech, Singapore 118502 declares, that the product P...
Page 87 - Index
Index A after the support period 31 C color dull 46 connection problems HP All-in-One will not turn on 32 customer support warranty 32 E envelopes 53environment Environmental product stewardship program 78 environmental specifications 77 error messages reading or writing file 60 F fax poor quality p...
