HP D2500 - Manuals

2 Special features Congratulations! The HP Deskjet is equipped with several exciting features: • User friendly : Easy to install and operate. • Borderless printing : Print 4 x 6 inch photos to the edges of the paper by using the borderless printing feature. For information, see Print borderless phot...

3 Get started • The printer at a glance • Buttons and lights • Paper tray • Print cartridges • Ink-backup mode The printer at a glance Click the links below to learn about the printer features. 1 Buttons and lights 2 Paper tray 1 Print cartridges 8 Get started Get star te d

Power button and light Use the Power button to turn the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button. 1 Power button and light The Power light flashes when the printer is processing. CAUTION: Always use the Power button to turn the printer...

Resume button and light The Resume light flashes when an action is required, such as loading paper or clearinga paper jam. When the problem is solved, press the Resume button to continue printing. 1 Resume button and light Print Cartridge Status lights The Print Cartridge Status lights are located o...

1 Tri-color print cartridge light 2 Black print cartridge light 1. The left status light represents the tri-color print cartridge, which is installed in the leftside of the print cartridge carriage.• The light is on and solid when the tri-color print cartridge is low on ink. • The light flashes when...

2. Pull out the tray extension. 3. If you are printing in the Fast Draft mode, fold out the tray extension stop. Use the paper tray Print on different sizes of media by sliding the paper guide to the right or to the left. Theprinter deposits printed pages on the top of the paper tray. Paper tray 13 ...

Fold the paper tray To fold the paper tray1. Remove paper or other media from the paper tray. 2. If the tray extension stop is folded out, fold it back in. 3. Push the tray extension into the paper tray. 4. Raise the paper tray. Chapter 3 14 Get started Get star te d

Print cartridges Two print cartridges can be used with the printer. 1 Black print cartridge 2 Tri-color print cartridge NOTE: Your printer might be packaged with only a tri-color print cartridge. For better results, install a black print cartridge in addition to the tri-color print cartridge. You ca...

• Printer documentation: For a list of print cartridge selection numbers, see thereference guide that came with the printer. • Print Cartridge Ordering Information dialog box: For a list of print cartridge selectionnumbers, open the Printer Toolbox , click the Estimated Ink Levels tab, and then clic...

Ink-backup mode output Printing in ink-backup mode slows the printer and affects the quality of printouts. Installed print cartridge Result Black print cartridge Colors print as grayscale. Tri-color print cartridge Colors print but black is grayed and is not a trueblack. Exit ink-backup mode Install...

4 Connect the printer • USB USB The printer connects to the computer with a universal serial bus (USB) cable. NOTE: For best printing performance, use a USB 2.0 compatible cable. For instructions about connecting the printer with a USB cable, see the Setup Guide thatcame with the printer. NOTE: A US...

5 Print photos The printer software offers several features that make printing digital photos easier andimprove photo quality. Learn how to print photos Print borderless photos . Print photos with a border . Learn how to perform other photo printing tasks • Print an Exif Print-formatted photo if you...

Prepare to print1. Slide the paper guide all the way to the left. 2. Verify that the photo paper is flat. 3. Place the photo paper in the right side of the tray. The side to be printed on shouldface down and the short edge should point towards the printer. 4. Push the paper into the printer until it...

Guidelines • For maximum fade resistance, use HP Advanced Photo Paper. • Verify that the plain paper that you are using is flat. • Do not exceed the paper tray capacity: 80 sheets of paper. Prepare to print1. Slide the paper guide all the way to the left. 2. Verify that the photo paper is flat. 3. P...

4. In the Printing Shortcuts list, click Photo Printing-with white borders , and then select the following options:• Print Quality : Normal or Best NOTE: For maximum dpi quality, go to the Advanced tab, and then select Enabled from the Maximum dpi drop-down list. For more information, see Maximum dp...

Print NOTE: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow theseinstructions. 1. Open the photo in a software program that allows editing, such as HP PhotosmartSoftware. 2. Open the Printer Properties...

printer software then uses this information to automatically perform image-specificenhancements to create outstanding photos.To print Exif Print-enhanced photos, you must have the following items:• A digital camera that supports Exif Print • Exif Print-enabled photo software, such as HP Photosmart S...

HP Everyday Photo Paper is designed to create quality photos with less ink. NOTE: For higher-quality photos, use HP Advanced Photo Paper and set the print resolution to Best or Maximum dpi . For more information on enabling the maximum dpi mode, see Maximum dpi . Save money and ink when printing pho...

6 Print other documents E-mail Documents Letters Envelopes Postcards Index cards Labels Transparencies Brochures Greeting cards Booklets Posters Iron-on transfers Printing tips : Minimize your cost and effort while maximizing the quality of your printouts with printing tips. Printer software : Learn...

3. Push the paper into the printer until it stops. 4. Slide the paper guide firmly against the edge of the paper. Print1. Open the Printer Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click General Everyday Printing or Fast/Economical Printing , and...

Print1. Open the Printer Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click General Everyday Printing , and then specify the following print settings:• Paper Type : Plain paper • Paper Size : An appropriate paper size 4. Select the following print s...

Print postcards Guidelines Do not exceed the paper tray capacity: 20 postcards. Prepare to print1. Slide the paper guide all the way to the left. 2. Place the cards in the right side of the tray. The side to be printed on should facedown and the short edge should point toward the printer. 3. Push th...

Print NOTE: If your software program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow theinstructions below. 1. Open the Printer Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, cl...

Print greeting cards Greeting cards • Unfold prefolded cards, and then place them in the paper tray. • For great results, use HP Greeting Card Paper. • Do not exceed the paper tray capacity: 20 cards. Prepare to print1. Slide the paper guide all the way to the left. 2. Fan the edges of the greeting ...

6. When prompted, reload the printed pages in the paper tray as shown below. 7. Click Continue to finish printing the booklet. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box. For more information, see What's This? help . Print posters Guideline...

7 Printing tips Learn how to use printing shortcuts, select a paper type, change the print resolution, setthe page order, print multiple pages on a single sheet, preview a document, and use two-sided printing. Click any of the following links: Check your printer • Connect the printer . • Print a tes...

Print multiple pages on a single sheet of paper You can print up to 16 pages on a single sheet of paper. 1 2 4 3 To print multiple pages on a single sheet of paper1. Open the Printer Properties dialog box . 2. Click the Features tab. 3. In the Pages Per Sheet drop-down list, select the number of pag...

4. In the Print In Grayscale drop-down list, select from the following options: • High Quality : uses all the available colors to print your photo in grayscale. This creates smooth and natural shades of gray. • Black Ink Only : uses black ink to print your photo in grayscale. The gray shading is cre...

To preview a printed document1. Open the Printer Properties dialog box . 2. Click the Features or the Color tab. 3. Select the Show preview before printing check box. 4. Select any other print settings that you want, and then click OK . Before the document prints, a preview is displayed. 5. Do one o...

Change the print speed or quality The HP Deskjet automatically chooses a print quality and speed setting depending onthe paper type setting you select. You can also change the print quality setting tocustomize the speed and quality of the print process. Print quality settings • Fast Draft produces d...

Printing in maximum dpi takes longer than printing with other settings and requires a largeamount of disk space. To print in Maximum dpi mode1. Open the Printer Properties dialog box . 2. Click the Advanced tab. 3. In the Printer Features area, select Enabled from the Maximum dpi drop-down list. NOT...

To print a Web page1. Make sure you have paper loaded in the input tray. 2. On the File menu in your Web browser, click Print . TIP: For best results, select HP Smart Web Printing on the File menu. A check mark appears when it is selected. The Print dialog box appears. 3. Make sure the product is th...

8 Printer software • Make the HP Deskjet the default printer • Set default print settings • Printer Properties dialog box • What's This? help • Download printer software updates Make the HP Deskjet the default printer You can set the HP Deskjet as the default printer to use from any software program...

NOTE: The path to the Printer Properties dialog box can vary depending on the software program you are using. What's This? help Use the What's This? help to learn about the features that you see on the Printer Properties dialog box. What's This? help Use What's This? help to learn more about the ava...

9 Maintenance • Install print cartridges • Align print cartridges • Automatically clean print cartridges • View estimated ink levels • Maintain the printer body • Remove ink from your skin and clothing • Manually clean print cartridges • Maintain print cartridges • Printer Toolbox Install print cart...

Choose cartridge combinations for best results • Text, graphics, and color photos: Combine tri-color and black print cartridges. • Metallic accents: Combine tri-color and metallic print cartridges. NOTE: Metallic print cartridges are available in select countries/regions. Always install the tri-colo...

1 Ink nozzles 2 Copper contacts 6. Slide the print cartridge firmly into the carriage at a slight upward angle until you feelresistance. 7. Push the cartridge into the carriage.You hear a snap when the print cartridge is correctly positioned. 8. Close the printer cover. 9. Align the print cartridges...

3. Click Align the Print Cartridges . 4. Click Align , and then follow the onscreen instructions. The HP Deskjet prints a test page, aligns the print cartridges, and calibrates theprinter. Recycle or discard the test page. Automatically clean print cartridges If your printed pages are faded or if th...

Maintain the printer body Because the HP Deskjet ejects ink onto the paper in a fine mist, ink smudges willeventually appear. To remove smudges, stains, or dried ink from the exterior1. Turn off the HP Deskjet, and then disconnect the power cord. 2. Wipe the outside of the HP Deskjet with a soft clo...

To prepare to clean1. Open the HP Deskjet cover. 2. Wait until the print cartridge carriage moves to the right side of the HP Deskjet and isidle and quiet. 3. Remove the print cartridges and place them on a piece of paper, with the copper stripsfacing up. CAUTION: Do not leave the print cartridges o...

• When you remove a print cartridge from the printer, store it in an airtight plasticcontainer to protect your print cartridge and to prevent the ink from drying out. • Keep all unused print cartridges in their original sealed packages until they areneeded. Store print cartridges at room temperature...

10 Shop for ink supplies To find the print cartridge reorder number, see the printed documentation that came withthe HP Deskjet. You can also use the software that came with the HP Deskjet to find outthe reorder number for the print cartridge. You can order print cartridges online from theHP Web sit...

11 Troubleshooting • Error messages • Installation problems • Printer lights are on or flashing • Printer does not print • Document prints slowly • Print cartridge problems • Paper problems • Photos do not print correctly • Problems with borderless documents • Print quality is poor • Document is mis...

Print cartridge problem message The printer cannot print if the print cartridges are faulty, or if they are not installed properly.If you receive a message stating there is a problem with a print cartridge, follow theinstructions in Resolving print cartridge error messages to resolve the problem. Pr...

Original HP ink depleted Solution: Follow the prompts on the computer screen to continue or replace the indicated print cartridges. For more information, see Replace print cartridges . Ink levels might not be available for the indicated print cartridges. Ink level warningsand indicators provide esti...

removed from each print cartridge. When plastic tape covers the print cartridgecontacts, the printer cannot detect that the print cartridge is installed. To remove plastic tape from a print cartridge ▲ Hold the print cartridge so that the copper strips are on the bottom and facingtoward the printer,...

NOTE: Do not set the paper size from the Printers folder or from the printer icon located in the lower-right hand corner of the screen next to the clock, because thiswill affect all applications. Only set the paper size in Microsoft Word. To set the paper size in Microsoft Word1. In Microsoft Word, ...

Printer lights are on or flashing The printer lights indicate the printer status. 1 Power light 2 Resume light 3 Print Cartridge Status lights To resolve the problem that is causing the lights to flash, click the appropriate link. NOTE: There may be more than one reason why the printer lights are fl...

Power light is flashing 1 Power light If the Power light is flashing, the printer is preparing to print. The light stops flashing whenthe printer has received all data. Resume light is flashing 1 Resume light If the Resume light is flashing, check the following conditions:• The printer might be out ...

Both Power and Resume lights are flashing The printer might need to be restarted. 1. Press the Power button to turn off the printer, and then press the Power button to restart the printer.Proceed to step 2 if the lights continue to flash. 2. Press the Power button to turn off the printer. 3. Disconn...

If one or both Print Cartridge Status lights are on and flashing • The light on the left blinks when the tri-color print cartridge (on the left) is the problem,the light on the right blinks when the black cartridge (on the right) is the problem. Forresolving the error with the problem cartridge, see...

Solution 9: Verify whether the software application is causing the problem Solution: Verify whether the software application is the problem. To verify the software application1. Close the software application and reopen it. 2. Try to print again from the software application. NOTE: The printer might...

To increase printer speed, close all unnecessary software programs when printing. Complex documents, graphics, or photos are printing Documents containing graphics or photos print more slowly than text documents. Best or Maximum dpi print mode is selected The printer prints more slowly when Best or ...

8. Check to see if the error has been resolved.• If the error has been resolved, then there is a problem with the black printcartridge. • If the error has not been resolved, then there is a problem with both printcartridges. 9. When you have identified the problem cartridge, continue with the follow...

5. Read the selection number on the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed in the referenceguide that came with your printer. 1 Selection number 6. If the print cartridge has the wrong selection number, install a new print cartri...

Solution 4: Verify the power source Solution: Verify that the printer is properly connected to a suitable power source. To verify the power source1. Verify that the computer and the printer have the correct power plugs dependingon your country/region. 2. Remove the printer cable from any power strip...

5. Remove the rear access door. Press the handle to the right, and then pull out thedoor. 6. Remove the paper jam from the back of the printer, and then replace the rear accessdoor securely. 7. If the paper jam cannot be removed from the back of the printer, raise the printercover, remove the paper ...

• Use a different type of paper. • Do not mix paper types in the input tray Out of paper Try the following solutions: • Solution 1: Make sure the paper tray is not empty • Solution 2: Check the rear door of the printer • Solution 3: Check the paper • Solution 4: Use the HP Paper Feed Cleaning Kit • ...

Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, check the following: • Paper weight • Paper might be loaded improperly Paper weight The printer might print on multiple sheets of paper at once if the paper is under therecommended paper weight. Use paper tha...

Tab Setting NOTE: For more information on enabling the maximum dpi mode, see Maximum dpi . Problems with borderless documents If you are having problems with printing borderless documents and photos, observe theguidelines and check the solutions in the following topics: • Borderless printing guideli...

If the problem is not caused by the source image, follow these steps: 1. Remove all paper from the paper tray. 2. Load the photo paper correctly in the paper tray. 3. Verify that the paper guide fits firmly against the edge of the paper. 4. Follow loading instructions for the paper type. Fading occu...

If the printout has an unwanted border, try the following solutions:• Align the print cartridges . • Open the Printer Properties dialog box , click the Features tab, and verify that the selected paper size matches both the paper size that the photo is formatted for andthe size of the paper that is l...

HP recommends that you use genuine HP print cartridges. Genuine HP printcartridges are designed and tested with HP printers to help you easily produce greatresults, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a resu...

Solution 4: Check to see if the product is in ink-backup mode Solution: Check to see if the the product is printing in ink-backup mode, with only one print cartridge installed.If the product is in ink-backup mode, text and photo quality will differ from those printedwhen using all print cartridges.I...

Ink is not filling the text or graphics completely Try the following solutions if the ink is not filling the text or image completely so that itappears that parts are missing or blank. • Solution 1: HP recommends using genuine HP print cartridges • Solution 2: Check the print settings • Solution 3: ...

Always make sure the paper you are printing on is flat. For best results when printingimages, use HP Advanced Photo Paper.For more information, see: Store and handle photo paper Cause: The wrong kind of paper was loaded in the input tray. If this did not solve the issue, try the next solution. Solut...

Solution 2: Check the print quality setting Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing.For more information, see: • Change the print speed or quality • Maximum dpi Cause: The print quality setting was set to low. If this did not ...

Solution 2: Check the print quality setting Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing.For more information, see: • Change the print speed or quality • Maximum dpi Cause: The print quality setting was set too low. If this did not...

Printouts are faded or have dull colors Try the following solutions if the colors in your printout are not as bright and intense asyou expected. • Solution 1: Check the print settings • Solution 2: Check the paper type • Solution 3: Clean the print cartridges Solution 1: Check the print settings Sol...

self-test report shows a problem, clean the print cartridges. If the problem persists,you might need to replace the print cartridges.For more information, see Print a test page . Cause: The print cartridges needed to be cleaned or there was insufficient ink. Printouts seem blurry or fuzzy Try the fo...

Solution: HP recommends that you use HP Advanced Papers or any other paper type that is appropriate for the product.Always make sure the paper you are printing on is flat. For best results when printingimages, use HP Advanced Photo Paper.For more information, see: Store and handle photo paper Cause:...

Solution: Use TrueType or OpenType fonts to ensure that the product is able to print smooth fonts. When selecting a font, look for the TrueType or OpenType icon.Some software applications offer custom fonts that have jagged edges when enlargedor printed. Also, if you want to print bitmapped text, it...

If parts of the document are still missing, the printer settings might be overridden bythe software program print settings. Select the appropriate print settings from withinthe software program. Envelope is printed at an angle Solution:1. Slide the flap inside the envelope before loading it in the p...

A HP support • Ink cartridge warranty information • Support process • HP support by phone Ink cartridge warranty information The HP cartridge(s) warranty is applicable when the product is used in its designated HP printingdevice. This warranty does not cover HP ink products that have been refilled, ...

B Technical information • Printer specifications • Notice to Windows 2000 users • Environmental product stewardship program • Regulatory notices Printer specifications The HP Deskjet has the following specifications and requirements. Physical specifications Printer dimension (without the tray extend...

Regulatory notices • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Toxic and hazardous substance table • HP Deskjet D2500 Printer series declaration of conformity FCC statement FCC statement The Uni...

HP Deskjet D2500 Printer series declaration of conformity Appendix B 114 Technical information Tech nical info rmat ion

Index A accessibility 2after the support period 107aligning print cartridges 55 B booklet printing 34borderless printing 91bound two-sided printing 46brochure printing 33buttons Cancel button 10Power button 10Resume button 11 C calling HP support 107cleaning print cartridges automatically 56 print c...