Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flatsurface. Do not allow another hard surface, such as an adjoining optional ...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ................................................................................... 10 Finding your hardware and s...
Page 9 - Product description
1 Product description Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Product Name HP ENVY dv6 Notebook PC √ √ Processors ● AMD® A10-4600M 3.20-GHz processor(1600-MHz FSB, 4.0-MB L2 cache,DDR3, quad core, 35 W) ● AMD A8-4500M 2.80-...
Page 18 - External component identification; Finding your hardware and software information
2 External component identification Finding your hardware and software information ▲ Select Start > Computer . A list displays all the devices installed in your computer, including optical drives, solid-state drives(SSDs), or a secondary hard drive. To find out what software is included on your c...
Page 24 - TouchPad
Item Component Description (4) Caps lock light On: Caps lock is on, which switches the keys to allcapital letters. (5) Fingerprint reader light (select models only) ● White: The fingerprint was read. ● Amber: The fingerprint was not read. TouchPad Item Component Description (1) TouchPad on/off butto...
Page 26 - Left side
Left side Item Component Description (1) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It isnormal for the internal fan to cycle on and off duringroutine operation. (2) External monitor port Conne...
Page 28 - Rear
Item Component Description (9) Power connector Connects an AC adapter. (10) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from beingmishandled or stolen. Rear Component Descript...
Page 30 - Illustrated parts catalog
3 Illustrated parts catalog 22 Chapter 3 Illustrated parts catalog
Page 32 - Computer major components
Computer major components 24 Chapter 3 Illustrated parts catalog
Page 40 - Display assembly subcomponents
Display assembly subcomponents Item Component Spare part number (1) Display bezel 698954-001 (2) Webcamera/microphone module 682105-001 (3) Display panel: 15.6-in, AntiGlare, FHD display panel 682090-001 15.6-in, BrightView, HD display panel 682089-001 (4) Display Hinge Kit (includes left and right ...
Page 42 - Miscellaneous parts
Item Component Spare part number 1-TB, 5400-rpm, 12.7-mm 638974-001 320-GB, 5400-rpm, 9.5-mm 645193-001 For use only on computer models equipped with an Intel processor: 1-TB, 5400-rpm, 12.7-mm 676521-001 750-GB, 7200-rpm, 9.5-mm 684506-001 320-GB, 5400-rpm, 9.5-mm 622643-001 Hard Drive Hardware Kit...
Page 44 - Sequential part number listing
Sequential part number listing Spare part number Description 490371-001 Power cord for use on all computer models in North America (3-pin, black, 1.83-m) 490371-011 Power cord for use on all computer models in Australia (3-pin, black, 1.83-m) 490371-021 Power cord for use only on computer models equ...
Page 53 - Tools required; Service considerations; Plastic parts
4 Removal and replacementprocedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sec...
Page 54 - Drive handling; Grounding guidelines; Electrostatic discharge damage
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whetherthe computer is o...
Page 57 - Equipment guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible strapswith a minimum of one megohm ±10% resistance in the ground cords. To provide proper ...
Page 58 - Component replacement procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 77 screws that must be removed, replaced, and/or loosened when servicingthe computer. Make special note of each screw size and location during removal and replacement. Service tag When ord...
Page 60 - Hard drive
Hard drive NOTE: The hard drive spare part kit does not include the hard drive connector cable, hard drive bracket, or screws. These components are included in the Hard Drive Hardware Kit, spare part number682063-001. Description Spare part number For use on all computer models: 750-GB, 7200-rpm, 9....
Page 63 - RTC battery
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 682091-001 Before removing the RTC battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through t...
Page 64 - Memory module
Memory module Description Spare part number 8-GB memory module (PC3, 12800, 1600-MHz) 670034-001 4-GB memory module (PC3, 12800, 1600-MHz) 641369-001 2-GB memory module (PC3, 12800, 1600-MHz) 652972-001 Before removing the memory module, follow these steps: 1. Turn off the computer. If you are unsur...
Page 65 - WLAN module
WLAN module Description Spare part number For use with all computer models: Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001 Atheros WB225 802.11b/g/n 1×1 Bluetooth Combo Adapter 675794-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter ...
Page 67 - Optical drive
Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket. Description Spare part number Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive 682084-001 Blu-ray Disc R/RW with SuperMulti Drive 682085-001 DVD±RW Double-Layer with SuperMulti Drive 682083-001 Before remo...
Page 74 - Top cover
Top cover Description Spare part number Top cover (includes TouchPad and cable) 708033-001 Before removing the top cover, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating sy...
Page 77 - Top speakers
Top speakers Description Spare part number Top speakers (include speaker cables) 682095-001 Before removing the top speakers, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operatin...
Page 78 - Power button board
4. Remove the top speakers (4) . Reverse this procedure to install the top speakers. Power button board Description Spare part number Power button board (includes cable) 682086-001 Before removing the power button board, follow these steps: 1. Turn off the computer. If you are unsure whether the com...
Page 79 - Fingerprint reader board
Remove the power button board: 1. Turn the top cover upside down, with the front toward you. 2. Detach the power button board cable (1) from the top cover. (The power button board cable is attached to the top cover double-sided tape.) 3. Remove the two Phillips PM2.0×4.0 screws (2) that secure the p...
Page 81 - TouchPad button board
TouchPad button board Description Spare part number TouchPad button board (includes cable and bracket) 682225-001 Before removing the TouchPad button board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then sh...
Page 85 - System board
System board NOTE: The system board spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part numbers 685348-001 (for use oncomputer models equipped with an AMD processor) and 682100-001 (for use on computer modelsequ...
Page 90 - Fan/heat sink assembly
11. Remove the three Phillips PM2.5×5.5 screws (1) that secure the system board to the base enclosure. Reverse this procedure to install the system board. Fan/heat sink assembly NOTE: The fan/heat sink assembly spare part kit include replacement thermal material. Replacement thermal material is also...
Page 98 - USB board
3. Lift the processor (3) straight up, and remove it. NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. USB board Description Spare part number USB boar...
Page 99 - Subwoofer
Remove the USB board: 1. Disconnect the USB board cable (1) from the system board. 2. Remove the Phillips PM2.5×5.5 screw (2) that secures the USB board to the base enclosure. 3. Remove the USB board (3) . Reverse this procedure to install the USB board. Subwoofer Description Spare part number Subwo...
Page 101 - Power connector cable
Power connector cable NOTE: The power connector cable spare part kit includes the bracket. Description Spare part number For use only on computer models equipped with an AMD processor and a 90-W AC adapter 681973-001 For use only on computer models equipped with an Intel processor and a 120-W AC ada...
Page 102 - Optical drive connector cable
4. Release the power connector (5) from the clip built into the base enclosure. 5. Remove the power connector cable. Reverse this procedure to install the power connector cable. Optical drive connector cable NOTE: The optical drive connector cable is included in the optical drive spare part kit. See...
Page 103 - Display assembly
3. Remove the optical drive connector (3) . Reverse this procedure to install the optical drive connector cable. Display assembly NOTE: The display assembly spare part kit includes the display panel cable, 2 WLAN antenna transceivers and cables, and the webcamera/microphone module and cable. Descrip...
Page 111 - Updating the BIOS; Determining the BIOS version; Main
5 Using Setup Utility (BIOS) andSystem Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility(BIOS) includes settings for the types of dev...
Page 112 - Downloading a BIOS update; HP Support Assistant
Downloading a BIOS update CAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external powerusing the AC adapter. Do not download or install a BIOS update while the computer...
Page 113 - Using System Diagnostics
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and then press f2 . 2. Click the diagnostic test you want to run, and then...
Page 114 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions Width 37.8 cm 14.88 in Depth 24.7 cm 9.72 in Height (front to back) 2.94 to 3.25 cm 1.16 to 1.28 in Weight 2.57 kg 5.66 lb Input power Operating voltage and current 18.5 V dc @ 3.5 A – 65 W 19 V dc @ 4.74 A – 90 W 18.5 V dc @ 6.5 A – 12...
Page 116 - Hard drive specifications
Hard drive specifications 1-TB* 750-GB** 640-GB** 500-GB** 320-GB** Dimensions Height 12.7 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm and7.0 mm Length 100.2 mm 100.2 mm 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm 69.9 mm 69.9 mm Weight 152 g 110 g 110 g 110 g 110 g Interface type SATA SATA SATA SAT...
Page 117 - Help and Support
7 Backing up, restoring, andrecovering Your computer includes tools provided by HP and the operating system to help you safeguard yourinformation and retrieve it if you ever need to. These tools will help you return your computer to aproper working state or even back to the original factory state, a...
Page 118 - Creating HP Recovery media
See Creating HP Recovery media on page 110 . 2. As you add hardware and software programs, create system restore points. A system restore pointis a snapshot of certain hard drive contents saved by Windows System Restore at a specific time.A system restore point contains information that Windows uses...
Page 119 - Restore and recovery
● Be sure that the computer is connected to AC power before you begin creating therecovery media. ● The creation process can take up to an hour or more. Do not interrupt the creation process. ● If necessary, you can exit the program before you have finished creating all of the recovery DVDs.HP Recov...
Page 120 - Using Windows Refresh for quick and easy recovery
Minimized Image Recovery installs only drivers and hardware-enabling applications. Otherapplications included in the image continue to be available for installation through the Drivers andApplications Reinstall option in HP Recovery Manager. For more information, see Recovering using HP Recovery Man...
Page 122 - What you need to know; Troubleshoot
What you need to know ● HP Recovery Manager recovers only software that was installed at the factory. For software notprovided with this computer, you must either download the software from the manufacturer'swebsite or reinstall the software from the media provided by the manufacturer. ● Recovery th...
Page 123 - Using HP Recovery media to recover; Changing the computer boot order; Removing the HP Recovery partition; HP Recovery Manager
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your systemdoes not have an HP Recovery partition or if the hard drive is not working properly. 1. If possible, back up all personal files. 2. Insert the first HP Recovery disc...
Page 124 - Power cord set requirements; Requirements for all countries
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 126 - Recycling
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household waste. Follow the local laws and regulations in your area forbattery disposal. HP encourages customers to recycle used electronic hardware, HP origina...
Page 127 - Index
Index A AC adapter light 19AC adapter, spare part numbers 34, 41, 42 Action keys 13antenna locations 11removal 102spare part number 32, 38, 102 Antenna Kit, spare part number 32, 102 audio, product description 6audio-in jack 18audio-out jack 18 B b key 13base enclosure, spare part numbers 30, 43 bat...
