Page 2 - Legal Notices; The; Start; manual set by viewing the directory; manuals
2 Legal Notices Copyright Notices. © Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and service...
Page 3 - Contents; About This Document
Contents 3 1. About This Document What’s in This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 5 - Figures
Figures 5 Figure 2-1. hp Integrity cx2600 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Figure 2-2. hp Integrity cx2600 Server (front view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Figure 2-3. hp Integrit...
Page 7 - Chapter 1; About This Document; IMPORTANT; What’s in This Document; Chapter 2, “Server Overview and Unpacking.”; Typographical Conventions; Title; Bold; ComputerOutput; UserInput; Command
Chapter 1 7 1 About This Document This document describes how to install your hp Integrity cx2600 Server, Regulatory Model Number: RSVLA-0303-DC. The document printing date and part number indicate the document’s current edition. The printing date will change when a new edition is printed. Minor cha...
Page 8 - Related Documents; HP Server Documentation CD-ROM; HP Encourages Your Comments; Information to Collect Before You Contact Support
About This Document Related Documents Chapter 1 8 Related Documents The HP Server Documentation CD-ROM has been provided with your server. It contains a complete documentation set for the server, including localized versions of key documents. Included on the CD-ROM are the Site Preparation and Opera...
Page 9 - Where to Get Help
About This Document Where to Get Help Chapter 1 9 • The product number of your server. This can be found on the identification label, which is found at the front of the unit (typically A6837B A6838B, and so on). • The serial number of your server. This can be found on the identification label. Step ...
Page 11 - Chapter 2; Server Overview and Unpacking; Server Overview
Chapter 2 11 2 Server Overview and Unpacking Server Overview The hp Integrity cx2600 Server (Regulatory Model No. RSVLA-0303-DC) is a 1- or 2-way, IA-64, carrier grade server based on the Itanium processor family architecture. This server is NEBS level-3 compliant and is intended for Telco users. Th...
Page 13 - Unpacking the Server; Unpacking the Server; WARNING; WARNING; Installing the HP Server into a Rack; HP Rack; Mounting in Non-HP Racks
Server Overview and Unpacking Unpacking the Server Chapter 2 13 Unpacking the Server Hewlett-Packard shipping containers protect their contents under normal shipping conditions. After the equipment arrives, carefully inspect each carton for signs of shipping damage. If damage is found, document the ...
Page 15 - Chapter 3; Installing Additional Components; Safety Information; Service Tools Required; /4 inch flat blade screwdriver; Accessing a Rack Mounted Server
Chapter 3 15 3 Installing Additional Components Safety Information This chapter describes installing additional or optional hardware to your hp Integrity cx2600 Server. Follow the procedures listed below to ensure safe handling of components and to prevent harm to both you and the HP Server: • Use a...
Page 16 - Installing Components When the Server is in a Rack; Remove the top cover. Refer to “Removing the Top Cover” on page 25.; Remove the Server from a Rack; To remove the server from the rack, perform the following steps:
Installing Additional Components Accessing a Rack Mounted Server Chapter 3 16 Installing Components When the Server is in a Rack Power supplies, disks and fans can be installed when the server is fully inserted into a rack. Only front and rear access is required. Internal components can be accessed ...
Page 17 - Figure 3-1Chassis Ground Lug; Install the Server into a Rack; To insert the server into the rack, perform the following steps:; Engage the server slides or mounting kit, as appropriate.; Chassis
Installing Additional Components Accessing a Rack Mounted Server Chapter 3 17 Figure 3-1Chassis Ground Lug WARNING Do not attempt to lift the server alone. The server may weight as much as 32 kilograms (70 lbs). Serious injury may result if this warning is not observed. Step 5. If the server is slid...
Page 18 - Installing Disk Drives; CAUTION; Front View of the hp Integrity cx2600 Server; Removing Hot-Plug Disk Drives; NOTE; When inserting a filler, simply push the filler into position.; Disk Slot 2
Installing Additional Components Installing Disk Drives Chapter 3 18 Step 5. Replace or tighten (as appropriate) the screws that fasten the server to the rack. Installing Disk Drives The supported configuration of an hp Integrity cx2600 Server includes 1, 2 or 3 Low-Voltage-Differential (LVD), hot-p...
Page 19 - Figure 3-3Disk Drives in Server; Installing Hot-Plug Disk Drives; To install a hot-plug disk drive, perform the following steps:; Release Lever
Installing Additional Components Installing Disk Drives Chapter 3 19 CAUTION The disk drives in the hp Integrity cx2600 Server are not hot-swappable. They are merely hot-pluggable. A manual software procedure may be required in order to safely remove or insert disk drives while the system is running...
Page 20 - If the operating system was stopped in step 1, use the EFI shell; map; command to verify that the; Hot-Swap Power Supply Units
Installing Additional Components Hot-Swap Power Supply Units Chapter 3 20 Step 4. Press the release lever until it is flush with the front of the server. You will hear it click as it locks into position. Step 5. If the operating system was stopped in step 1, reset the system to the EFI Boot Maintena...
Page 21 - Hot-Swap Power Supplies; Removing and Replacing a Hot-Swap Power Supply; Power
Installing Additional Components Hot-Swap Power Supply Units Chapter 3 21 Figure 3-4 Hot-Swap Power Supplies Removing and Replacing a Hot-Swap Power Supply A power supply can be replaced while the server is installed in a rack, with the server operating normally. Removal and installation of a power ...
Page 22 - Removing a Hot-Swap Power Supply; Mounting
Installing Additional Components Hot-Swap Power Supply Units Chapter 3 22 Figure 3-5 Removing a Hot-Swap Power Supply Step 1. If rack-mounted, it may be necessary to extend a slide-mounted server out from the rack for better access. If needed, slide the server out to the fully extended position. Ste...
Page 23 - Figure 3-6Power Supply Terminals; Connect the power cable to the DC power source.; Front Grill and Top Cover
Installing Additional Components Front Grill and Top Cover Chapter 3 23 Step 8. Pull the power supply from the server chassis by pulling the curved handle. Step 9. Orient the replacement power supply such that the securing screws are aligned with the corresponding holes in the server chassis. Gently...
Page 24 - Removing the Front Grill; Pull the grill from the front of the server chassis.; Replacing the Front Grill; To replace the front grill, perform the following steps:; Captive Screws
Installing Additional Components Front Grill and Top Cover Chapter 3 24 Observe all ESD safety precautions while performing this procedure. Failure to follow ESD safety precautions could result in damage to the server. Figure 3-7 Removing the Front Grill Removing the Front Grill You must remove the ...
Page 25 - Removing the Top Cover; To remove the top cover, perform the following steps:
Installing Additional Components Front Grill and Top Cover Chapter 3 25 Removing the Top Cover Figure 3-8 Removing the Top Cover To remove the top cover, perform the following steps: topupwguide Cover Holding Screw Slots for Tabs in Cover (2 each side) Cover Tabs Slots for Tabs ESD Ground Jack (Conn...
Page 26 - Replacing the Top Cover; To replace the top cover, perform the following steps:
Installing Additional Components Front Grill and Top Cover Chapter 3 26 WARNING Hazardous energy is present within the server when power is applied. Do not remove the server top cover without first turning off and disconnecting power. Always replace the top cover before turning the system on. Step 1...
Page 27 - Hot-Swap Chassis Fan Units
Installing Additional Components Hot-Swap Chassis Fan Units Chapter 3 27 Hot-Swap Chassis Fan Units There are five hot-swap chassis fan units in the HP Server. Fan units 1, 2, 3 and 4 are accessible from the front of the chassis. Fan unit 5 is accessible from the rear of the chassis. Fan units 1, 2,...
Page 28 - Removing and Replacing a Front Panel Hot-Swap Fan; Removing a Front Panel Hot-Swap Fan; Remove the front grill. Refer to “Removing the Front Grill” on page 24.; Using the extractor handle, pull the fan from the server chassis.; Captive
Installing Additional Components Hot-Swap Chassis Fan Units Chapter 3 28 Removing and Replacing a Front Panel Hot-Swap Fan Figure 3-9 Removing a Front Panel Hot-Swap Fan The server does not need to be removed or extended from the rack to allow fan replacement. To remove and replace a hot-swap fan fr...
Page 29 - Removing and Replacing a Rear Panel Hot-Swap Fan; Removing a Rear Panel Hot-Swap Fan
Installing Additional Components Hot-Swap Chassis Fan Units Chapter 3 29 Removing and Replacing a Rear Panel Hot-Swap Fan Figure 3-10 Removing a Rear Panel Hot-Swap Fan To remove and replace the hot-swap fan from the rear of the server chassis, perform the following steps: NOTE The server does not n...
Page 31 - PCI Card Installation; Removing the PCI Card Cage Assembly; To remove the PCI card cage assembly, perform the following steps:
Installing Additional Components PCI Card Installation Chapter 3 31 PCI Card Installation The hp Integrity cx2600 Server has four 64-bit, 133 MHz PCI-X accessory card sockets located in a removable card cage. The PCI card cage must be removed before PCI cards can be removed or installed. The followi...
Page 32 - Figure 3-11Removing the PCI Card Cage; Place the card cage on an ESD-protected work surface.; Removing a PCI Card; To remove a PCI card, perform the following steps:; PCI Card
Installing Additional Components PCI Card Installation Chapter 3 32 Figure 3-11Removing the PCI Card Cage Step 6. Place the card cage on an ESD-protected work surface. Step 7. Orient the card cage such that PCI card connectors (within the card cage) are at the bottom, when viewed through the open si...
Page 33 - Figure 3-12PCI Card Retaining Screws; Installing a PCI Card; Card
Installing Additional Components PCI Card Installation Chapter 3 33 CAUTION Observe all ESD safety precautions while performing this procedure. Failure to follow ESD safety precautions could result in damage to the server. Step 3. If a cable will block card removal, or if it is connected to the card...
Page 34 - Remove the cover from the PCI card cage.; Connect any cables (if appropriate) to card sockets at this time.; Installing the PCI Card Cage Assembly; To install the PCI card cage assembly, perform the following steps:
Installing Additional Components PCI Card Installation Chapter 3 34 Step 2. Remove the cover from the PCI card cage. CAUTION Observe all ESD safety precautions while performing this procedure. Failure to follow ESD safety precautions could result in damage to the server. Step 3. If a blank panel is ...
Page 35 - Figure 3-13Installing the PCI Card Cage; Reconnect rear panel cables, and turn on the system.; info io; Release
Installing Additional Components PCI Card Installation Chapter 3 35 Figure 3-13Installing the PCI Card Cage Step 3. Press the release lever down (into position) to lock the card cage in place in the chassis. Step 4. Reinstall the chassis top cover. Refer to “Replacing the Top Cover” on page 26. Step...
Page 36 - Installing Processors and Memory; Processors in Server Chassis (Top Cover Removed); Removing a Processor; To remove a processor, proceed as follows:
Installing Additional Components Installing Processors and Memory Chapter 3 36 Installing Processors and Memory This section provides information about removing and installing processors and memory. The processors and memory are located on the system board and are accessible after removing the top c...
Page 37 - Turn off the system. Disconnect all external cables.; Figure 3-15Processor Airflow Guide; Unplug the CPU power module cable.; Processor
Installing Additional Components Installing Processors and Memory Chapter 3 37 WARNING Voltages and hazardous energy can be present at various locations within the server whenever a power source is connected. This hazard is present even when the power switch is in the off position. Ensure that the s...
Page 38 - Figure 3-16Disconnecting the Power Module; Remove the CPU power module from the server chassis.
Installing Additional Components Installing Processors and Memory Chapter 3 38 Step 7. Loosen the power module mounting screws and disconnect the module from its processor by sliding it toward the back of the chassis. Figure 3-16Disconnecting the Power Module Step 8. Remove the CPU power module from...
Page 39 - Figure 3-17Loosen the Turbo Fan Heatsink Screws; Remove the turbo fan heatsink and processor from the chassis.
Installing Additional Components Installing Processors and Memory Chapter 3 39 Figure 3-17Loosen the Turbo Fan Heatsink Screws Step 12. Insert the processor tool into the hole that runs down through the edge of the turbo fan heatsink. Figure 3-18Unlocking the Processor Step 13. Unlock the processor ...
Page 40 - Installing a Processor
Installing Additional Components Installing Processors and Memory Chapter 3 40 Installing a Processor The following procedure is applicable to installation of processor 0 or processor 1. Processor 0 must be installed before installing processor 1. Proceed as follows: NOTE Installation instructions a...
Page 41 - Figure 3-19Installing the Turbo Fan and Processor Assembly; Connect the CPU power module power cable.
Installing Additional Components Installing Processors and Memory Chapter 3 41 Figure 3-19Installing the Turbo Fan and Processor Assembly Step 9. Use the special processor tool shipped with processor assemblies to lock the processor in place on the system board. To do this, insert the special proces...
Page 42 - Reconnect power and system cables to rear panel connectors.; Installing Memory; Supported DIMM Sizes; To remove a DIMM, perform the following steps:
Installing Additional Components Installing Processors and Memory Chapter 3 42 Step 17. If necessary, reinstall the chassis in the rack. Refer to “Install the Server into a Rack” on page 17. Step 18. Reconnect power and system cables to rear panel connectors. Step 19. Turn on the system. Step 20. Ru...
Page 43 - Figure 3-20Memory Airflow Guide; Memory
Installing Additional Components Installing Processors and Memory Chapter 3 43 Figure 3-20Memory Airflow Guide Step 6. Locate the DIMM(s) to be removed. (See Figure 3-21). chascvroff Memory Airflow Guide
Page 44 - Figure 3-21DIMM Slots; Repeat steps 6 through 8 for each DIMM to be removed.; Installing DIMMs; To install DIMMs, perform the following steps:
Installing Additional Components Installing Processors and Memory Chapter 3 44 Figure 3-21DIMM Slots Step 7. Press down on the DIMM retainer clips on either end of the DIMM connector, and lift the DIMM from the system board socket. Step 8. If the removed DIMM is functional, store it for future use. ...
Page 46 - Figure 3-22Inserting DIMM into a DIMM Socket; Repeat steps 6 through 9 for each DIMM to be installed.
Installing Additional Components Installing Processors and Memory Chapter 3 46 Figure 3-22Inserting DIMM into a DIMM Socket Step 9. Snap the socket retainer clips into place, ensuring that the DIMM is locked in the socket. Step 10. Repeat steps 6 through 9 for each DIMM to be installed. Step 11. Set...
Page 47 - Chapter 4; Troubleshooting; Introduction; hp Integrity cx2600 Operation and Maintenance Guide
Chapter 4 47 4 Troubleshooting Introduction This chapter presents troubleshooting information. Basic tips for start-up problems are presented, audio cues and LED indicators are described and interpreted, and error messages (and how to retrieve them) are described. In addition, problems that are asso...
Page 48 - Troubleshooting Methodology; . The offline tools are available for downloading at; Using the Front Panel Power Button
Troubleshooting Troubleshooting Methodology Chapter 4 48 Offline troubleshooting programs are available on the resource CD that is shipped with your HP Server. To troubleshoot your system you should be familiar with the Offline Diagnostics Environment (ODE) which runs in the Extensible Firmware Inte...
Page 49 - If EFI Is Not Available; hp Integrity; If the Operating System Will Boot
Troubleshooting Troubleshooting Methodology Chapter 4 49 If EFI Is Not Available If it is not possible to reach the EFI (from either the main disk partition or CD), then you must use the following tools to help solve your problem: • Front panel LEDs (page 52) • Management processor (MP) (page 62) — ...
Page 50 - If DVD Problems Occur; Remove and reinsert the disk.; If Hard Drive Problems Occur; Replace the hard drive backplane.; If Console Problems Occur; Check that all MP board connectors are fully engaged.
Troubleshooting Troubleshooting Using Beep Codes (System e-buzzer) Chapter 4 50 If DVD Problems Occur DVD problems that occur during installation are usually related to faulty connections. If you are experiencing DVD problems, proceed as follows: • Remove and reinsert the disk. • Replace the disk. •...
Page 51 - Troubleshooting Using LED Indicators; Beep Code Descriptions; Number of
Troubleshooting Troubleshooting Using LED Indicators Chapter 4 51 NOTE The error message and identifying information can be sent via telephone line to an authorized help desk or to an HP Support facility. This telephone signal can be decoded to identify the server by model and serial number, and to ...
Page 52 - Front Panel LEDs
Troubleshooting Troubleshooting Using LED Indicators Chapter 4 52 Front Panel LEDs The front panel LEDs show you the system status at a glance. They include four diagnostic LEDs, and the System, LAN, and power LEDs. The front panel LEDs are listed in the following tables, together with system status...
Page 54 - Diagnostic LED Displays and Meanings
Troubleshooting Troubleshooting Using LED Indicators Chapter 4 54 Table 4-3 Diagnostic LED Displays and Meanings Diag 1 LED Diag 2 LED Diag 3 LED Diag 4 LED System LED Description Off Off Green Red Flashing Yellow Fan 3 warning. BMC is reporting that one fan rotor is turning more slowly than expecte...
Page 55 - Diagnostic LED Displays and Meanings (Continued)
Troubleshooting Troubleshooting Using LED Indicators Chapter 4 55 Red Red Green Off Flashing Yellow CPU 0 temperature warning. Check for blockages. Investigate the problem at the first opportunity. Red Red Red Red Flashing Yellow Undefined error condition (warning only). Check the SEL for informatio...
Page 57 - Rear Panel LEDs
Troubleshooting Troubleshooting Using LED Indicators Chapter 4 57 Rear Panel LEDs The rear panel LEDs show you LAN and power supply status at a glance. The rear panel LEDs are listed in the following table, together with descriptions of LAN and power status indications. Additional information about ...
Page 58 - Error Messages and Event Logs; hp Integrity cx2600 Operation; Button
Troubleshooting Error Messages and Event Logs Chapter 4 58 Error Messages and Event Logs Server firmware and management features monitor system operation, report errors, and log all significant events. This section presents error message and log information. Refer to the hp Integrity cx2600 Operatio...
Page 59 - info warnings; EFI Error and Warning Messages; Error
Troubleshooting Error Messages and Event Logs Chapter 4 59 EFI Error and Warning Messages EFI error and warning messages are displayed on the console as part of the boot process. They can also be retrieved using the EFI command: info warnings . Table 4-5 lists the error messages that may be encounte...
Page 60 - EFI Error and Warning Messages (Continued)
Troubleshooting Error Messages and Event Logs Chapter 4 60 21 BMC token write error during NVM write through Communication with the BMC failed. Replace the system board. 22 Error reading BMC token on upload to NVM Communication with the BMC failed. Replace the system board. 23 Error reading BMC firs...
Page 61 - sysset
Troubleshooting Error Messages and Event Logs Chapter 4 61 40 CPUs installed with mixed cache sizes Check processor installation and match CPU part numbers. CPUs must be identical. 40 CPUs installed with mixed cache sizes Check processor installation and match CPU part numbers. CPUs must be identica...
Page 62 - Event Logs; hp Integrity cx2600 Operation and
Troubleshooting Error Messages and Event Logs Chapter 4 62 Event Logs The System Event Log (SEL) and Forward Progress Log (FPL), Live Event Log, and Boot logs are available via the MP. The SEL records system events that are of major importance to system operations. All entries for the SEL are forwar...
Page 63 - Troubleshooting Using Offline Support Tools; Disk and DVD Paths; Slot; DVD; Path; PCI Slot 1
Troubleshooting Troubleshooting Using Offline Support Tools Chapter 4 63 Disk and I/O Path Logging Some failures result in I/O path logging. These paths help to indicate the source of the error and may be included in the error message or logged into console or event logs. The following table describ...
Page 64 - Offline Diagnostic Main Menu; Other Event Logs and General Diagnostic Tools; Event logs not generated by the management processor include:
Troubleshooting Troubleshooting Using Offline Support Tools Chapter 4 64 E-Diag Tools E-DiagTools is used to evaluate the hardware integrity of your HP Server. To access E-DiagTools from the IPF Offline Diagnostic CD, perform the following steps: Step 1. Power on your HP Server and insert the IPF Of...
Page 65 - Hypothetical Troubleshooting Scenario; hp Integrity cx2600, Operation and Maintenance Guide
Troubleshooting Troubleshooting Using Offline Support Tools Chapter 4 65 To access these logs type in at the shell> command line prompt: errdump mca errdump cmc errdump cpe Hypothetical Troubleshooting Scenario The following describes a hypothetical troubleshooting scenario that might occur with ...
Page 67 - Chapter 5; Cable Connections; Input Power; hp Integrity cx2600 Power Supply (rear view)
Chapter 5 67 5 Cable Connections Input Power The hp Integrity cx2600 server comes with two power supplies installed: each powered from its own power cable. The input for each connector is rated for –48 VDC (–40 to –72 VDC) at up to 15 amps (max.). (See Figure 5-2 for power supply terminals/connectio...
Page 68 - Wire Selection and Terminal Lugs for Connection of DC Power
Cable Connections Wire Selection and Terminal Lugs for Connection of DC Power Chapter 5 68 Wire Selection and Terminal Lugs for Connection of DC Power WARNING Always check that the power cable is not connected to a power source before attempting to connect the power cable to server power supply term...
Page 69 - One USB Keyboard connector
Cable Connections Core I/O Connections Chapter 5 69 Core I/O Connections The locations of interface connectors on the hp Integrity cx2600 Server rear panel are shown in Figure 5-2. Each hp Integrity cx2600 server core I/O includes: Figure 5-2 hp Integrity cx2600 Server (rear view) • One USB Keyboard...
Page 70 - Setting the LAN IP addresses; Setting Terminal Parameters
Cable Connections Core I/O Connections Chapter 5 70 Management Processor (MP) The management processor is an independent support system for the server. It provides a way for you to connect to a server and perform administration or monitoring tasks for the server hardware. The management processor co...
Page 72 - CM; The MP Main Menu; VFP: Virtual Front Panel; Configuring Management Processor LAN Information
Cable Connections Core I/O Connections Chapter 5 72 NOTE On initial system installation, the MP has two default user accounts. They are: 1. Administrator level user; login=Admin, password=Admin (both are case sensitive). 2. Operator level user; login=Oper, password=Oper (both are case sensitive). Fo...
Page 73 - enter
Cable Connections Core I/O Connections Chapter 5 73 NOTE The value in the “IP address” field is set at the factory. The customer must provide the actual management processor LAN IP address. Step 3. The current lc data is displayed. When prompted to enter a parameter name, A to modify All , or Q to Q...
Page 75 - Management Processor Commands and Descriptions
Cable Connections Core I/O Connections Chapter 5 75 Management Processor Commands Table 5-1 Management Processor Commands and Descriptions Command Description BP Reset BMC passwords CA Configure serial port parameters CE Log a repair in the history buffer CL Display console history CG Certificate ge...
Page 76 - Booting the Server; Operations and Maintenance Guide; Management Processor Commands and Descriptions (Continued)
Cable Connections Booting the Server Chapter 5 76 Booting the Server To boot the server, press the power switch located on the front panel. If the autoboot function is enabled, the system will boot to the installed operating system. If autoboot is not enabled, the system will enter the EFI boot mana...
Page 77 - Index
77 Index A Accessing a rack mounted server , 15 aluminum conductors, DC power , 68 antistatic wrist strap , 15 B Booting HP Server , 76 C Console problems occur , 50 Core I/O connections , 69 Covers top, removing , 25 D DIMMs installing , 44 removing , 42 Disk drives installing , 19 removing , 18 Di...
