Page 2 - notices
notices ● notices and acknowledgements ● terms and conventions ● accessibility
Page 3 - hewlett-packard company notices
notices and acknowledgements hewlett-packard company notices The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and fi...
Page 4 - terms and conventions; terms; cautions and warnings; icons
terms and conventions The following terms and conventions are used in the user's guide . terms The HP Deskjet printer may be referred to as the HP printer or printer . symbols The > symbol guides you through a series of software steps. For example: Click File > Print . cautions and warnings A ...
Page 6 - accessibility; visual
accessibility Your HP printer provides a number of features that make it accessible for people with disabilities. visual The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. It also supports most assistive t...
Page 7 - special features
special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: ● User friendly : Easy to install and operate. ● Photo quality printing : Vibrant color and true black text with up to 2400 x 1200 dpi resolution on photo papers. ● Print cance...
Page 8 - device status box
device status box The Device Status Box appears each time the printer prints a file. The following items are displayed: 1. Ink Levels : Approximate ink level of each print cartridge. 2. Device Status : The status of the printer. For example, Spooling or Printing . 3. Document Properties : The follow...
Page 9 - getting started
getting started ● printer features ● power button and light ● paper tray ● print cartridges ● ink-backup mode
Page 12 - paper tray; unfolding the paper tray; using the paper tray
paper tray The fold-out paper tray holds paper and other media to be printed. Unfold the paper tray before printing. unfolding the paper tray Follow these steps to unfold the paper tray: 1. Raise the printer cover. 2. Lower the paper tray. 3. Fold out the tray extension. 4. Lower the printer cover. ...
Page 13 - print cartridges; print cartridge selection
print cartridges Two print cartridges can be used with the printer. ● black print cartridge ● tri-color print cartridge 1. black print cartridge 2. tri-color print cartridge Not all print cartridges may be packaged with your printer. print cartridge selection printer model print cartridge selection ...
Page 14 - replacing print cartridges
replacing print cartridges Before buying replacement print cartridges, verify the correct part numbers . To replace a print cartridge: 1. Press the Power button to turn on the printer. 2. Open the printer cover. The cradle moves to the center of the printer. 3. Push down on the print cartridge and s...
Page 15 - calibrating print cartridges
calibrating print cartridges After installing a print cartridge, calibrate the print cartridges to ensure the best print quality.
Page 16 - print cartridge recovery
print cartridge recovery Customers interested in recycling their genuine HP print cartridges can participate in HP's empty print cartridge return and recycle program. HP offers this program in more countries/regions than any other print cartridge manufacturer in the world. This program is provided a...
Page 17 - maintaining print cartridges
maintaining print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality: ● Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be stored at room temperatures (15-35 degrees C or 59-95 degrees F). ● Do no...
Page 18 - USB
USB The printer connects to the computer with a Universal Serial Bus (USB) cable. The computer must be running Windows 98 or later to use a USB cable. For instructions on connecting the printer with a USB cable, see the setup poster that came with the printer.
Page 19 - ink-backup mode output; exiting ink-backup mode
ink-backup mode Ink-backup mode allows the printer to operate using only one print cartridge. It is initiated when a print cartridge is removed from the cradle. For instructions on removing a print cartridge, click here . ink-backup mode output Printing in ink-backup mode slows the printer and affec...
Page 20 - connectivity
Page 21 - printing
printing Click the appropriate topic below to view an explanation of the printer software: ● print settings ● device status box Click the appropriate topic below to view instructions on printing functions: ● printing a document ● changing default settings ● print task quick sets ● setting custom pap...
Page 22 - print settings; displaying the printer properties dialog box; using the printer properties dialog box; buttons and menus
print settings The printer is controlled by software installed on your computer. Use the printer software, known as the printer driver , to change the print settings for a document. To change the print settings, open the Printer Properties dialog box. displaying the printer properties dialog box Fol...
Page 24 - print task quick sets; using a print task quick set; creating a print task quick set; deleting a print task quick set
print task quick sets Use print task quick sets to print with or save print settings you use often. For example, if you frequently print envelopes, you can create a print task that contains the paper size, print quality, and orientation setting you normally use for envelopes. After creating the prin...
Page 26 - printing a document; basic printing instructions
printing a document basic printing instructions Follow these steps to print a document: 1. Open the file you want to print. 2. Click File > Print . 3. Click OK to print with the printer's default print settings. setting printing options Follow these steps to change printing options: 1. Open the f...
Page 28 - setting a custom paper size; defining a custom paper size
setting a custom paper size Use the Custom Paper Size dialog box to print on a special paper size. defining a custom paper size Follow these steps to define a custom paper size: 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3. Click the Custom button. The Custom Paper Si...
Page 29 - basics tab
basics tab The Basics tab allows you to set the following options: 1. Print Task Quick Sets : See print task quick sets . 2. Orientation : Specify the page layout: ❍ Portrait : The printed page is longer than it is wide. ❍ Landscape : The printed page is wider than it is long. ❍ Mirror Image : Rever...
Page 30 - changing default settings; using the taskbar icon shortcut menu
changing default settings Use the taskbar icon to change the printer's default print settings. The default print settings apply to all documents printed by the printer. 1. taskbar icon using the taskbar icon shortcut menu Follow these steps to change the printer's default settings: 1. Click the task...
Page 31 - printing in grayscale
printing in grayscale For grayscale printing, your printer must have a black print cartridge installed. If a tri-color print cartridge is installed, remove it so that only the black print cartridge remains in the print cartridge cradle. Be sure to store the tri-color print cartridge properly. For st...
Page 32 - plain paper; guidelines; preparing to print
plain paper guidelines In tray capacity: Up to 100 sheets preparing to print 1. Slide the paper guide to the left. 2. Place the paper in the In tray, then push it into the printer until it stops. The paper will extend over the edge of the tray. 3. Slide the paper guide firmly against the edge of the...
Page 33 - envelopes
envelopes guidelines ● Avoid using envelopes that: have clasps or windows; have thick, irregular, or curled edges; are shiny or embossed; are wrinkled, torn, or otherwise damaged. ● Align the envelope edges before inserting them in the In tray. ● In tray capacity: Up to 10 envelopes preparing to pri...
Page 34 - transparencies
transparencies guidelines ● For great results, use HP Premium Inkjet Transparency Film. ● In tray capacity: Up to 30 transparencies preparing to print 1. Slide the paper guide to the left. 2. Place the transparencies, with the printable side down and the adhesive strip toward the printer, in the In ...
Page 35 - labels
labels guidelines ● Use only paper labels that are designed specifically for inkjet printers. ● Use only full sheets of labels. ● Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. ● Do not use plastic or clear labels. The ink will not dry on these labels. ...
Page 36 - index cards and other small media
index cards and other small media guidelines ● Use only cards and small media that meet the printer's paper size specifications. For specifications, see the reference guide that came with the printer. ● In tray capacity: Up to 30 cards preparing to print 1. Slide the paper guide to the left. 2. Plac...
Page 37 - error messages; out of paper message; if the paper tray is loaded; if the paper tray is empty; an error message appears while the power light is flashing; the error message 'there was an error writing to USB port' appears
error messages out of paper message if the paper tray is loaded 1. Verify the following: ❍ There is sufficient paper in the paper tray (at least ten sheets). ❍ The paper tray is not overly full. ❍ The paper stack is touching the back of the paper tray. 2. Slide the paper guide so that it fits firmly...
Page 39 - what the flashing light means; if an error message appears
power light is flashing ● If the Power light is on , the printer is either printing or ready to print. ● If the Power light is off , the printer is off. ● If the Power light is flashing , see below. what the flashing light means The Power light can flash for several reasons: ● The printer cover is o...
Page 41 - hagaki cards
hagaki cards guidelines ● Use only cards and small media that meet the printer's paper size specifications. For specifications, see the reference guide that came with the printer. ● In tray capacity: Up to 30 cards preparing to print 1. Slide the paper guide to the left. 2. Place the cards, with the...
Page 42 - greeting cards
greeting cards guidelines ● Unfold pre-folded cards, then place them in the In tray. ● For great results, use HP Greeting Card Paper. ● In tray capacity: Up to 20 cards preparing to print 1. Slide the paper guide to the left. 2. Fan the edges of the greeting cards to separate them, then align the ed...
Page 43 - photographs; printing photographs
photographs guidelines ● The photo must be in electronic (digital) format before it can be printed. Take a digital picture, scan a photo, or have your local camera shop provide an electronic file of the photo. ● Use HP brand photo paper for outstanding results. ● In tray capacity: Up to 30 sheets pr...
Page 44 - printing Exif Print-enhanced photographs; PhotoREt printing
Paper/Quality Size is : appropriate photo paper size Type is : appropriate photo paper type Print Quality : Normal , Best or Maximum dpi 2. Select any other desired print settings , then click OK . If an out of paper message appears, click here . printing Exif Print-enhanced photographs Exif Print (...
Page 46 - maintenance
maintenance ● replacing print cartridges ● calibrating print cartridges ● automatically cleaning print cartridges ● manually cleaning print cartridges ● maintaining print cartridges ● maintaining the printer body ● refilling print cartridges ● removing ink from skin and clothing ● printer tools
Page 47 - automatically cleaning print cartridges
automatically cleaning print cartridges If your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges may be low on ink or may need to be cleaned. Click here to check the print cartridge ink levels. If the print cartridges are not low on ink, follow these step...
Page 48 - manually cleaning print cartridges; gathering cleaning supplies; preparing to clean
manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the print cartridges and cradle, it can cause ink streaks and smudges on prin...
Page 49 - removing ink from skin and clothing
removing ink from skin and clothing Follow these instructions to remove ink from skin and clothing: to remove ink from... do this... skin Wash the affected area with an abrasive soap. white fabric Wash the fabric in cold water using chlorine bleach. color fabric Wash the fabric in cold water using s...
Page 50 - maintaining the printer body
maintaining the printer body Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case and adjacent surfaces. To remove smudges, stains, and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. When cleaning ...
Page 51 - refilling print cartridges
refilling print cartridges To get the best performance from your HP printer, use only genuine, factory-filled HP print cartridges. Caution! Damage that is directly attributable to modified or refilled HP print cartridges is specifically excluded from the HP printer's warranty coverage.
Page 52 - printer tools
printer tools The printer software contains a number of useful tools to enhance the printer's performance. Use the printer tools to: ● View estimated ink levels. ● Clean the print cartridges. ● Calibrate the printer. ● Print a test page. ● Perform other functions as needed. To access the tools, clic...
Page 53 - troubleshooting
troubleshooting ● printer is not printing ● paper jam ● paper problems ● print quality is poor ● document is misprinted ● photos are not printing correctly ● error messages ● power light is flashing ● printer is slow ● if you continue to have problems
Page 54 - printer is not printing; verify the following; check the power light; check the printer cable connection
printer is not printing verify the following ● Printer is connected to the power source. ● Cable connections are secure. ● Printer is turned on. ● Print cartridges are correctly installed . ● Paper or other media is correctly loaded in the paper tray. ● Printer cover is closed. ● Rear Access Door is...
Page 55 - if the printer still does not print
if the printer still does not print Select the topic below that best describes the problem: ● paper jam ● out of paper message ● onscreen error message
Page 56 - paper problems; the printer prints on multiple sheets at once; paper weight; paper may be loaded improperly; other paper problems
paper problems the printer prints on multiple sheets at once paper weight The printer may print on multiple sheets of paper at once if the paper is below the recommended paper weight. Use paper that meets the recommended paper weight. For paper weight specifications, see the reference guide that cam...
Page 57 - print quality is poor; streaks and missing lines; print is faded; blank pages print
print quality is poor streaks and missing lines If your printed pages are missing lines or dots or if streaks appear, the print cartridges may be low on ink or may need to be cleaned . print is faded ● Verify that a black print cartridge is installed. If the black text and images on your printouts a...
Page 58 - document is misprinted; text and images are misaligned; document is printed off-center or at an angle; envelope is printed at an angle; parts of the document are missing or printed in the wrong place; printout does not reflect new print settings
document is misprinted text and images are misaligned If the text and images on your printouts are misaligned, then calibrate the printer. document is printed off-center or at an angle 1. Verify that the paper is correctly placed in the paper tray. 2. Verify that the paper guide fits firmly against ...
Page 59 - photos are not printing correctly; check the paper tray; check the printer properties
photos are not printing correctly check the paper tray 1. Verify that the photo paper is placed in the paper tray with the printable side down. 2. Slide the paper forward until it stops. 3. Slide the paper guide firmly against the paper. check the printer properties Open the Printer Properties dialo...
Page 60 - printer is slow; multiple software applications are open; computer does not meet system requirements; printer is in ink-backup mode
printer is slow Several variables can slow the printer's performance. multiple software applications are open The computer does not have sufficient resources for the printer to print at its optimum speed. To increase printer speed, close all unnecessary software applications when printing. printer d...
Page 61 - minimum system requirements
minimum system requirements Your computer must meet the following minimum requirements: Microsoft Windows XP Minimum processor speed: Pentium II 233 MHz Required RAM: 128 MB Required free hard disk space: 300 MB* Microsoft Windows 98, 2000 Professional, or Me Minimum processor speed: Pentium II 233 ...
Page 62 - if you continue to have problems
if you continue to have problems If you continue to have problems after investigating the troubleshooting topics, shut down, then restart your computer. If you still have problems after restarting your computer, go to HP customer support at www.hp.com/support .
Page 63 - specifications
specifications ● minimum system requirements ● environmental statement ● print cartridge recovery
Page 64 - environmental statement; reduction and elimination
environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. reduction and elimination Paper use: This printer is suited ...
Page 65 - energy consumption
The extended warranty and product take-back options are not available in all countries/regions. energy consumption This printer was designed with energy conservation in mind. Not only does this save natural resources, but it also saves money without affecting the high performance of the printer. Thi...