Page 3 - Contents
Contents Customer self repair ...................................................................................................................... 5 Parts only warranty service ..........................................................................................................................
Page 5 - Customer self repair; Parts only warranty service
Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can...
Page 6 - Riparazione da parte del cliente
• Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces s...
Page 7 - Servizio di garanzia per i soli componenti; Customer Self Repair
NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti. In base al...
Page 8 - Reparaciones del propio cliente
anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR- Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb...
Page 9 - Servicio de garantía exclusivo de componentes
Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP...
Page 10 - Reparo feito pelo cliente
periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij ...
Page 11 - Serviço de garantia apenas para peças
Serviço de garantia apenas para peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição de peças CSR é obrigató...
Page 16 - Illustrated parts catalog; Server blade components
Illustrated parts catalog Server blade components Item Description Spare part number Customer self repair (on page 5 ) 1 Access panel 490819-001 Mandatory 1 2 Processors — — a) 2.3-GHz AMD Opteron™ Model 2356** 448035-001 Optional 2 b) 2.1-GHz AMD Opteron™ Model 2352* ** 448033-001 Optional 2 c) 1.9...
Page 21 - Removal and replacement procedures; Required tools; Safety considerations; Preventing electrostatic discharge
Removal and replacement procedures Required tools You need the following items for some procedures: • T-15 Torx screwdriver (provided inside the access panel) • Flathead screwdriver • HP Insight Diagnostics software (" HP Insight Diagnostics " on page 47 ) e removing them from their containe...
Page 22 - Symbols on equipment; Server blade preparation
CAUTION: When performing non-hot-plug operations, you must power down the server blade and/or the system. However, it may be necessary to leave the server blade powered up when performing other operations, such as hot-plug installations or troubleshooting. Symbols on equipment The following symbols ...
Page 23 - Power down the server blade; Remove the server blade
Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of critical server data and programs. Depending on the Onboard Administrator configuration, use one of the following methods to power down the server blade: • Use a virtual p...
Page 25 - DIMM baffle
5. Disconnect the hard drive cables. 6. Remove the hard drive. 7. Disconnect the hard drive cables from the hard drive. Retain for future use. To replace the component, reverse the removal procedure. DIMM baffle To remove the component: 1. Power down the server blade (on page 23 ). 2. Remove the ser...
Page 26 - DIMMs
4. Disconnect the hard drive cables. 5. Remove the hard drive (" Hard drive " on page 24 ). 6. Remove the DIMM baffle. To replace the component, reverse the removal procedure. DIMMs To remove the component: 1. Power down the server blade (on page 23 ). 2. Remove the server blade (on page 23 ...
Page 27 - Mezzanine card
For this procedure, removing the hard drive from the DIMM baffle is not required. 6. Remove the DIMM. To replace the component, reverse the removal procedure. Mezzanine card Optional mezzanine cards enable network connectivity and provide Fibre Channel support. For mezzanine card locations, see the ...
Page 28 - Front bezel
To replace the component: 1. Install the mezzanine card. Press down above the back side of the connector to seat the card. 2. Install the access panel (" Access panel " on page 24 ). 3. Install the server blade. Front bezel To remove the component: WARNING: To reduce the risk of personal inj...
Page 29 - Server blade handle; Release button
To replace the component, reverse the removal procedure. Server blade handle To remove the component: 1. Power down the server blade (on page 23 ). 2. Remove the server blade (on page 23 ). 3. Remove the access panel (" Access panel " on page 24 ). 4. Remove the front bezel (" Front beze...
Page 30 - Heatsink
6. Remove the release button. To replace the component, reverse the removal procedure. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. To remove the component: 1. Power down the server blade ...
Page 32 - Processor
4. Install the heatsink. Insert both screws, and then alternate tightening until the heatsink is seated properly. 5. Install the access panel (" Access panel " on page 24 ). 6. Install the server blade. Processor WARNING: To reduce the risk of personal injury from hot surfaces, allow the dri...
Page 36 - Battery tray
CAUTION: To avoid damage to the system board, processor socket, and screws, do not overtighten the heatsink screws. Use the wrench supplied with the system to reduce the possibility of overtightening the screws. 7. Install the heatsink. Insert both screws, and then alternate tightening until the hea...
Page 37 - System board
2. Remove the server blade (on page 23 ). 3. Remove the access panel (" Access panel " on page 24 ). 4. Remove the battery tray. To replace the component, reverse the removal procedure. System board To remove the component: 1. Power down the server blade (on page 23 ). 2. Remove the server b...
Page 42 - System battery
8. Install the heatsink (" Heatsink " on page 30 ). 9. Install all components removed from the failed system board. IMPORTANT: Install all components with the same configuration that was used on the failed system board. After you replace the system board, you must re-enter the server serial ...
Page 44 - Cabling; Hard drive cabling; Using the HP c-Class Blade SUV Cable
Cabling Hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnost...
Page 45 - Accessing a server blade with local KVM; Accessing a server blade with local media devices
Numerous configurations are possible. This section offers two possible configurations. For more information, see "USB support and functionality (on page 49 )." Accessing a server blade with local KVM For this configuration, a USB hub is not necessary. To connect additional devices, use a USB...
Page 47 - Diagnostic tools; Troubleshooting resources
Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant ...
Page 48 - Integrated Management Log; Array Diagnostic Utility
This functionality supports operating systems that may not be supported by the server blade. For operating systems supported by the server blade, see the HP website ( http://www.hp.com/go/supportos ). If a significant change occurs between data-gathering intervals, the survey function marks the prev...
Page 49 - USB support
Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a 4-MB ROM that acts as two, separate 2-MB ROMs. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the RO...
Page 50 - Component identification; Front panel components
Component identification Front panel components Item Description 1 Local I/O connector 2 Serial label pull tab 3 Server blade handle button 4 Power On/Standby button 5 Server blade handle Component identification 50
Page 51 - Front panel LEDs
Front panel LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management 2 Internal health LED Green = Normal Flashing = Booting Amber = Degraded condition Red = Critical condition 3 NIC 1 LED Green = Network linked Green flashin...
Page 52 - System board components; Mezzanine connector definitions
System board components Item Description 1 DIMM slots 2 Hard drive data connector 2 3 Hard drive data connector 1 4 Hard drive power connector 1 5 Hard drive power connector 2 6 Internal USB connector 7 System battery 8 Enclosure connector 9 Battery tray 10 Mezzanine connector 1 (Type I only) 11 Mez...
Page 53 - System maintenance switch; System maintenance switch procedures; Clearing the system configuration
System maintenance switch Position Function Default 1* iLO 2 security override Off 2 Configuration lock Off 3 Reserved Off 4 Reserved Off 5* Password disabled Off 6* Reset configuration Off 7 Reserved Off 8 Reserved Off *To access redundant ROM, set S1, S5, and S6 to ON. System maintenance switch pr...
Page 54 - Accessing the redundant ROM; HP c-Class Blade SUV Cable
Accessing the redundant ROM If the system ROM is corrupted, the system automatically switches to the redundant ROM in most cases. If the system does not automatically switch to the redundant ROM, perform the following steps: 1. Power down the server blade (on page 23 ). 2. Remove the server blade (o...
Page 55 - Specifications; Environmental specifications; Server blade specifications
Specifications Environmental specifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping -40 ° C to 60 ° C (-40 ° F to 140 ° F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30 ° C (86 ° F) Relative humidity (noncondensing)** Oper...
Page 56 - Acronyms and abbreviations
Acronyms and abbreviations CSR Customer Self Repair HP SIM HP Systems Insight Manager iLO 2 Integrated Lights-Out 2 IML Integrated Management Log ISEE Instant Support Enterprise Edition OSEM Open Services Event Manager POST Power-On Self Test PSP ProLiant Support Pack RBSU ROM-Based Setup Utility SU...
Page 58 - Index
Index A access panel 24 Array Diagnostic Utility (ADU) 48 B baffles 25 battery 16, 42 buttons 50 C cables 44 cabling 44 cautions 21 component identification 50, 52 components 50, 52 connectors 50, 52 CSR (customer self repair) 5 customer self repair (CSR) 5 D diagnostic tools 47 diagnostics ...
