Page 3 - Contents
Contents Component identification ............................................................................................................... 6 Front panel components ............................................................................................................................. 6 F...
Page 6 - Component identification; Front panel components; Front panel LEDs
Component identification 6 Component identification Front panel components Item Description 1 Server B Power On/Standby button 2 Server B serial label pull tab 3 Server blade release lever 4 Server A serial label pull tab 5 Server A Power On/Standby button Front panel LEDs Item Description Status 1 ...
Page 7 - System board components; Server A system board components
Component identification 7 Item Description Status Off = No active remote management 3 Server B health LED Green = Normal Flashing = Booting Amber = Degraded condition Red = Critical condition 4 Server B NIC/IB link and activity LED* Green = Network linked Green flashing = Network activity Off = No ...
Page 8 - Server B system board components; DIMM slot numbering
Component identification 8 Item Description 3 Processor socket 2 (populated) 4 Server A system board serial number label 5 System battery 6 Processor socket 1 (populated) 7 Signal connector 8 Enclosure connector 9 Power connector 10 System maintenance switch 11 DIMM slots (processor 1) 12 Internal U...
Page 9 - System maintenance switch
Component identification 9 Server A DIMM slots Server B DIMM slots System maintenance switch Position Function Default 1 iLO 3 security override Off 2 Configuration lock Off 3 Reserved Off 4 Reserved Off 5 Password disabled Off 6 Reset configuration Off
Page 10 - Access components
Component identification 10 Position Function Default 7 Reserved Off 8 Reserved Off When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configu...
Page 11 - Operations; Power up the server blade; Power down the server blade
Operations 11 Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: • Use an iLO 3 virtual power button selection fo...
Page 12 - Remove the server blade; Remove the server B assembly
Operations 12 Remove the server blade To remove the component: 1. Identify the proper server blade. 2. Power down the server blade (on page 11 ). 3. Remove the server blade. 4. Place the server blade on a flat, level work surface. WARNING: To reduce the risk of personal injury from hot surfaces, all...
Page 13 - Install the server B assembly
Operations 13 2. Remove the server blade (on page 12 ). 3. Place the server blade on a flat, level work surface with the bezel facing away from you. CAUTION: The jackscrews control the unseating and seating of critical system connectors. Failure to use the jackscrews to remove and install the server...
Page 15 - Setup; Overview
Setup 15 Setup Overview To install a server blade, complete the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure. 2. Install any server blade options. 3. Install interconnect modules in the enclosure. 4. Connect the interconnect modules to the network. 5. Install a serve...
Page 17 - Connecting to the network; Installing interconnect modules
Setup 17 Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network. Two types of interconnect modules are available for HP BladeSystem c-Class enclosur...
Page 18 - Completing the configuration
Setup 18 Server blade signal c7000 interconnect bay Interconnect bay labels Server B 10G Ethernet 7 For detailed port mapping information, see the HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website
Page 19 - Hardware options installation; Introduction
Hardware options installation 19 Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury fr...
Page 22 - Memory options
Hardware options installation 22 o To install the hard drive assembly in server A, slide the hard drive assembly into position on the hard drive connector, slide the system board into position in the enclosure, and tighten the system board thumbscrews. Then, install the hard drive carrier retention ...
Page 23 - Memory subsystem architecture
Hardware options installation 23 The memory subsystem in this server blade can support RDIMMs or UDIMMs. Both types are referred to as DIMMs when the information applies to both types. When specified as RDIMM or UDIMM, the information applies to that type only. All memory installed in the server bla...
Page 24 - DIMM identification; Memory configurations
Hardware options installation 24 DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition 1 Size — 2 Rank 1R = Single-rank 2R = Dual-rank 4R = Quad-rank 3 Data width x4 = 4-bit x8 = 8-bit 4 Voltage...
Page 25 - RDIMM maximum memory configurations; UDIMM maximum memory configurations; General DIMM slot population guidelines
Hardware options installation 25 • Lockstep—provides enhanced protection while making all installed memory available to the operating system. The server blade can continue to function if a single- or multi-bit memory failure within a single DRAM device occurs. Advanced Memory Protection options are ...
Page 26 - Advanced ECC population guidelines; Installing a DIMM
Hardware options installation 26 Rank Speeds supported (MHz) Quad-rank 1066 Advanced ECC population guidelines For Advanced ECC mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines (on page 25 ). • DIMMs may be installed individually. Multi-pro...
Page 27 - SD card adapter option
Hardware options installation 27 SD card adapter option The SD card adapter option enables the use of a permanently installed SD card. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. To install the co...
Page 28 - Software and configuration utilities; Server blade deployment tools; HP BladeSystem c-Class Advanced management; Network-based PXE deployment
Software and configuration utilities 28 Software and configuration utilities Server blade deployment tools HP BladeSystem c-Class Advanced management iLO 3 is a standard component of ProLiant c-Class server blades that provides server health and remote server blade manageability. Its features are ac...
Page 29 - Deployment overview; Deployment infrastructure
Software and configuration utilities 29 Deployment overview When a PXE-enabled target server blade boots, it obtains an IP address from a DHCP server. The target server blade obtains the name of the NBP from the appropriate boot server. Then, the target server blade uses TFTP to download the NBP fro...
Page 30 - Deployment methods; PXE deployment
Software and configuration utilities 30 o 64 MB of RAM o 64 MB of free hard drive space o 10-Mb/s network adapter • PXE deployment server (storing boot images) o AMD Athlon™ XP processor (700 MHz or greater recommended), AMD Athlon™ 64 processor, or Intel® Pentium® III or higher processor (500 MHz r...
Page 32 - Diskette image deployment
Software and configuration utilities 32 iLO virtual CD-ROM To deploy with a boot CD: 1. Do one of the following: o Insert the boot CD into the client PC using the iLO 3 Remote Console. o Use iLO 3 to create an image file of the boot CD. o Copy the image of the boot CD to a location on the network or...
Page 33 - InfiniBand configuration; Configuration tools; SmartStart software
Software and configuration utilities 33 iLO virtual floppy To deploy with a boot diskette: 1. Do one of the following: o Insert the boot diskette into the client PC using the iLO 3 Remote Console. o Use iLO 3 to create an image file of the boot diskette. o Copy the image of the boot diskette to a lo...
Page 34 - SmartStart Scripting Toolkit; Using RBSU
Software and configuration utilities 34 SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a server deployment product that allows you to build an unattended automated installation for high-volume server blade deployments. The SmartStart Scripting Toolkit is designed to support ProLian...
Page 35 - Auto-configuration process; Boot options
Software and configuration utilities 35 Auto-configuration process The auto-configuration process automatically runs when you boot the server for the first time. During the power-up sequence, the system ROM automatically configures the entire system without needing any intervention. During this proc...
Page 36 - Configuring AMP modes; HP Insight Control server deployment (formerly RDP); Re-entering the server serial number and product ID
Software and configuration utilities 36 Configuring AMP modes Not all ProLiant servers support all AMP modes. RBSU provides menu options only for the modes supported by the server. Advanced memory protection within RBSU enables the following advanced memory. • Advanced ECC Mode—Provides memory prote...
Page 37 - Management tools; Automatic Server Recovery
Software and configuration utilities 37 should only be used by qualified service personnel. This value should always match the serial number sticker located on the chassis. 4. Press the Enter key to clear the warning. 5. Enter the serial number and press the Enter key. 6. Select Product ID . 7. Ente...
Page 38 - Erase Utility; StorageWorks library and tape tools
Software and configuration utilities 38 In addition to remote management features, iLO 3 is also responsible for managing the health of the ProLiant server. The intelligence of iLO 3 manages the Sea of Sensors thermal control, directs the Dynamic Power Capping technology, and monitors the health of ...
Page 39 - Management Agents; HP ProLiant Essentials Virtualization Management Software
Software and configuration utilities 39 IMPORTANT: You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS and SATA hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM...
Page 40 - HP Insight Server Migration software for ProLiant; HP Insight Control Environment Suites
Software and configuration utilities 40 • Reducing the risk of security threats by automating the acquisition, scheduling the deployment, and ensuring that the patches remain in place continuously enforcing the persistence (desired state) of patches. The Vulnerability and Patch Management Pack and H...
Page 41 - HP Insight Control Linux Edition; Safety and security benefits
Software and configuration utilities 41 consistently. Once installed, Insight Control Environment suites deliver enhanced infrastructure stability by improving control over IT assets, increasing responsiveness to business needs through flexible deployment and optimization of compute resources, and p...
Page 42 - USB support and functionality; USB support; Diagnostic tools
Software and configuration utilities 42 USB support and functionality USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through ...
Page 43 - Integrated Management Log; Remote support and analysis tools; HP Insight Remote Support software
Software and configuration utilities 43 Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be installed through the HP PSP (" ProLiant Support Packs " on page 44 ). NOTE: The current version of SmartStart provides the memory spare ...
Page 44 - Keeping the system current; Drivers
Software and configuration utilities 44 Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced. Details for both versions are available on the HP website
Page 45 - System Online ROM flash component utility; Change control and proactive notification
Software and configuration utilities 45 • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server For more information, see the HP Smart Update Manager User Guide. The guide and the HP Smart Update Mana...
Page 46 - Troubleshooting; Troubleshooting resources; Important safety information
Troubleshooting 46 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software mainte...
Page 48 - Symptom information
Troubleshooting 48 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. • ...
Page 49 - Service notifications; Loose connections; Troubleshooting flowcharts
Troubleshooting 49 o HP recommends you have access to the server documentation for server-specific information. o HP recommends you have access to the SmartStart CD for value-added software and drivers required during the troubleshooting process. Download the current version of SmartStart from the H...
Page 50 - Start diagnosis flowchart
Troubleshooting 50 Start diagnosis flowchart Use the following flowchart to start the diagnostic process. Item Refer to 1 "General diagnosis flowchart (on page 51 )" 2 "Power-on problems flowchart (" Server blade power-on problems flowchart " on page 52 )" 3 "POST problem...
Page 51 - General diagnosis flowchart
Troubleshooting 51 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item See 1 "Symptom information (on page 48 )" 2 ...
Page 52 - Server blade power-on problems flowchart
Troubleshooting 52 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Page 54 - POST problems flowchart
Troubleshooting 54 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • F...
Page 56 - OS boot problems flowchart
Troubleshooting 56 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to attach virtual devices remotely to mount the SmartStart CD on the server blade. • Use an HP c-Class Blade SUV Cable and drive to connect to the server b...
Page 58 - Server fault indications flowchart
Troubleshooting 58 * See the server blade OS boot problems flowchart (on page 56 ) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 39 ) • Server boots, but the internal health LED, external health LED, or component heal...
Page 60 - POST error messages and beep codes
Troubleshooting 60 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website
Page 61 - Battery replacement
Battery replacement 61 Battery replacement HP recommends replacing the battery on both server A and server B when either battery is replaced. If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock...
Page 62 - Regulatory compliance notices; Regulatory compliance identification numbers; Federal Communications Commission notice; FCC rating label; Class B equipment
Regulatory compliance notices 62 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the pro...
Page 63 - Modifications
Regulatory compliance notices 63 to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the...
Page 64 - European Union regulatory notice
Regulatory compliance notices 64 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouil...
Page 65 - Disposal of waste equipment by users in private; Japanese notice
Regulatory compliance notices 65 Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your ...
Page 66 - Chinese notice; Korean notice; Laser compliance; Battery replacement notice
Regulatory compliance notices 66 Chinese notice Class A equipment Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is c...
Page 67 - Taiwan battery recycling notice
Regulatory compliance notices 67 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge t...
Page 68 - Electrostatic discharge; Preventing electrostatic discharge
Electrostatic discharge 68 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boar...
Page 69 - Specifications; Environmental specifications; Server blade specifications
Specifications 69 Specifications Environmental specifications Specification Value Temperature range* — Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Non-operating -30 ° C to 60 ° C (-22 ° F to 140 ° F) Relative humidity (noncondensing)** — Operating 10% to 90% @ 28 ° C (82.4 ° F) Non-operating 5% to...
Page 70 - Technical support; Before you contact HP
Technical support 70 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error mess...
Page 78 - Acronyms and abbreviations
Acronyms and abbreviations 78 Acronyms and abbreviations CSR Customer Self Repair DHCP Dynamic Host Configuration Protocol IB InfiniBand iLO 3 Integrated Lights-Out 3 IML Integrated Management Log NBP Network Bootstrap Program ORCA Option ROM Configuration for Arrays POST Power-On Self Test PXE Preb...
Page 80 - Index
Index 80 A access components 10 accessing internal components 12 Advanced ECC memory 25, 26, 36 ASR (Automatic Server Recovery) 37 auto-configuration process 35 Automatic Server Recovery (ASR) 37 B battery 66 battery replacement notice 66 beep codes 60 BIOS Serial Console 35 BIOS upgrade 37 boot opt...