Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,flat surface. Do not allow another hard surface, such as an adjoining optional ...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ........................................................................................
Page 9 - Product description
1 Product description Category Description Product Name HP Envy 4 PC Processors Intel® Core™ i5-3317U 1.7GHz processor SC turbo up to 2.6GHz (3–MB cache, dual core 17 W) Intel® Core™ i3-3217U 1.8GHz processor SC turbo up to 2.3GHz (3–MB cache, dual core 17 W) Intel® Core™ i5-2467M 1.6GHz processor S...
Page 12 - External component identification; Display
2 External component identification Display Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closedwhile the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send and re...
Page 14 - Keys
Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Executes frequently used system functions when pressedin combination with the b key, the spacebar , or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Acti...
Page 16 - TouchPad; Left side
TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. (4) Left TouchPad button Functions like the left...
Page 18 - Right side
Right side Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from beingmishandled or stolen. (2) Audio-in (microphone) jack Connects an optional computer h...
Page 20 - Illustrated parts catalog; Service tag
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag, which is located on the bottom of the computer. Item Description Function (1) Product name This is the product name affixed to t...
Page 26 - Mass storage devices
Mass storage devices Item Component Spare part number (1) Hard drive (7mm SATA 2.5”) 320-GB, 7200-rpm hard drive 634862–005 320-GB, 5400-rpm hard drive 645193–005 500-GB 5400-rpm hard drive 683802–005 (2a) Hard drive bracket 686581–001 (2b) Hard drive cable 686581–001 (3) Hard drive (mSATA solid-sta...
Page 27 - Sequential part number listing
Miscellaneous parts Component Spare part number AC adapter (non-smart): 65-W PFC RC V 2-wire AC adapter (non-smart) for use in all countries and regions 613149-001 Power cord (3-pin, black, 1.83-m): For use in Australia 490371-011 For use in Italy 490371-061 For use in Japan 490371-291 For use in No...
Page 33 - Removal and replacement procedures; Tools required; Service considerations; Plastic parts
4 Removal and replacement procedures CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described here. Accessing theinternal part could damage the computer or void the warranty. Preliminary replacem...
Page 34 - Drive handling; Grounding guidelines; Electrostatic discharge damage
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whetherthe computer is o...
Page 37 - Component replacement procedures
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexiblestraps with a minimum of one megohm ±10% resistance in the ground cords. To provide properg...
Page 38 - Service label
Service label When ordering parts or requesting information, provide the computer serial number and modelnumber provided on the service label, which is found on the bottom of the computer. Item Component Description (1) Product name This is the product name affixed to the front ofthe computer. (2) S...
Page 39 - Display panel
Display panel Description Spare part number 15.6-in, LED, BrightView SVA display panel 686603–001 Before removing the display panel, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the ...
Page 41 - Base enclosure
9. Release the support strip (1) that secures the display panel connector. Disconnect the display panel cable from the display panel (2) , and then remove the panel (3) . Reverse this procedure to install the display panel. Base enclosure Description Spare part number Base enclosure (Red) 686092–001...
Page 43 - Battery
Battery Description Spare part number 4-cell, 52WHr 3.55AH Li-ion battery 681949-001 Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system. 2...
Page 45 - Hard drive
Hard drive Description Spare part number 320-GB 7200RPM SATA 7mm 634862–005 320-GB 5400RPM SATA 7mm 645193–005 500-GB 5400RPM SATA 7mm 683802–005 32-GB mSATA solid-state drive (SSD) 687100–001 Before removing the hard drive or SSD, follow these steps: 1. Shut down the computer. If you are unsure whe...
Page 49 - Memory module
Reverse this procedure to install the RTC battery on computer models. When installing the RTCbattery, make sure the “+” sign faces up. Memory module Description Spare part number 4-GB memory module (PC3, 12800, 1600-MHz) 641369-001 2-GB memory module (PC3, 12800, 1600-MHz) 652972-005 8-GB memory mod...
Page 51 - WLAN module
WLAN module Description Spare part number Intel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0) 670290–005 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795–005 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo ...
Page 53 - TouchPad module
TouchPad module Description Spare part number TouchPad button board (includes cable) 687997–001 TouchPad button board (includes cable) 691640–001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation,...
Page 54 - Fan
5. Lift up on the rear edge, slide backwards, and then remove the TouchPad button board andcable (4) . Reverse this procedure to install the TouchPad button board and cable. Fan Description Spare part number Fan (with foil) 691641–001 Before removing the fan: 1. Shut down the computer. If you are un...
Page 55 - System board
3. Remove the piece of tape on the underside of the heat sink that secures the fan to the unit (4) . System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only with computer models equipped with an Intel 1.7GHz processor, but ...
Page 59 - Heat sink
Heat sink Description Spare part number Fan — Heat sink 686578–001 Fan — Heat sink 686579–001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by atemperature...
Page 63 - Security bracket
3. Remove the subwoofer (3) . Security bracket Description Spare part number Security bracket (included in power connector kit) 686577-001 Before you remove the security bracket, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe c...
Page 65 - Power connector cable
Remove the USB/Audio board: 1. Disconnect the USB/Audio board cable from the system board (1) 2. Disconnect the Phillips PM 2.0x2.0 screw securing the USB/Audio board (2) . 3. Remove the USB/Audio board (3) . Power connector cable Description Spare part number Power connector cable (includes bracket...
Page 66 - Speakers
8. Remove the security bracket (see Security bracket on page 55 9. Remove the USB/Audio board (see USB/Audio board on page 56 ). Remove the power connector cable: 1. Turn the computer, with the right side toward you. 2. Disconnect the power connector cable (1) from the system board. 3. Remove the do...
Page 68 - Keyboard
5. Remove the base enclosure (see Base enclosure on page 33 ). 6. Disconnect the battery cable (see Battery on page 35 ). Remove the Power button board and cable: 1. Turn the top cover upside down, with the back edge toward you. 2. Remove the 2 Phillips PM 2.0x3x0 screws securing the Power button bo...
Page 72 - WLAN antenna cables
3. Remove the 3 screws from each hinge on the top cover (1) , and then remove the top cover (2) . Reverse this procedure to install the top cover. WLAN antenna cables Description Spare part numbers WLAN antennas 686573–001 Before removing the antenna cables: 1. Shut down the computer. If you are uns...
Page 75 - Display hinges and hinge covers
▲ Disconnect the webcam cable (1) , and then remove the cable (2) . Display hinges and hinge covers Description Spare part number Display hinges 686583–001 Display hinge covers 691639–001 Before removing the webcam assembly: 1. Shut down the computer. If you are unsure whether the computer is off or...
Page 77 - Using Setup Utility; Starting Setup Utility; Changing the language of Setup Utility
5 Setup Utility (BIOS) and SystemDiagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility includes settings for the types...
Page 78 - Navigating and selecting in Setup Utility; Displaying system information
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the ta...
Page 79 - Restoring factory settings in Setup Utility; Exiting Setup Utility; Updating the BIOS
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for St...
Page 80 - Determining the BIOS version; Downloading a BIOS update
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currentlyinstalled on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed ...
Page 81 - Using System Diagnostics
4. Double-click the file that has an .exe extension (for example, filename.exe ). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your ha...
Page 82 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions Width 29.16 cm 11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in Weight With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Input power Operating voltage and current 18.5 V dc @ 3....
Page 84 - Backup and recovery; Restoring the system; Creating restore media
7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager...
Page 85 - Using the dedicated recovery partition
● Only one set of recovery discs or one recovery flash drive can be created per computer. NOTE: If you are creating recovery discs, number each disc before inserting it into an optional external optical drive (purchased separately). ● If necessary, you can exit the program before you have finished c...
Page 87 - Backing up and recovering your information
Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the first recovery disc into an optional external optical drive (purchased separately), andthen restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the ...
Page 88 - Using Windows Backup and Restore
Guidelines: ● Create system restore points using the Windows® System Restore feature, and periodicallycopy them to an optical disc using an optional external optical drive (purchased separately) or anexternal hard drive. For more information on using system restore points, refer to Using Windows sys...
Page 89 - Using Windows system restore points; When to create restore points
Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific pointin time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files ...
Page 90 - Power cord set requirements; Requirements for all countries; Requirements for specific countries and regions
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 92 - Recycling
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do notdispose of the battery in general household waste. Follow the local laws and regulations in your areafor battery disposal. HP encourages customers to recycle used electronic hardware, HP origina...
Page 93 - Index
Index A AC adapter 10AC adapter, spare part numbers 19, 20 action keys identifying 6 audio, product description 2audio-in (microphone) jack 10audio-out (headphone) jacks 10 B backing up customized window, toolbar, and menu bar settings 80 personal files 80 base enclosure removal 33spare part numbers...
