Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining ...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................... 1 2 External Component Identification .................................................................................... 7 Top ..........................
Page 9 - Product description
1 Product description Category Description Product Name HP EliteBook 8570w Mobile Workstation Processors Intel® Core™ processors i7-3820QM, 2.70 GHz (Turbo up to 3.70 GHz), quad-core processor,1600 MHz, 8 MB L3 Cache, 8 threads, 45W i7-3720QM, 2.60GHz (Turbo up to 3.60 GHz), quad-core processor,1600...
Page 15 - External Component Identification; TouchPad
2 External Component Identification Top TouchPad Component Description (1) Left pointing stick button Functions like the left button on an external mouse. (2) Center pointing stick button Functions like the center button on an external mouse. (3) Pointing stick Moves the pointer and selects or activ...
Page 16 - Lights
Lights Component Description (1) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) Caps lock light On: Caps lock is on. (3) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (4) Num lk light O...
Page 17 - Buttons and fingerprint reader (select models only)
Buttons and fingerprint reader (select models only) Component Description (1) Power button ● When the computer is off, press the button to turn on thecomputer. ● When the computer is on, press the button briefly toinitiate Sleep. ● When the computer is in the Sleep state, press thebutton briefly to ...
Page 19 - Keys
Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) Function keys Execute frequently used system functions when pressed incombination with the fn key. . NOTE: fn12 is for models with backlit keyboards. (3) fn key Executes frequently used...
Page 20 - Front
Front Component Description (1) Wireless light Turns the wireless feature on or off but does notestablish a wireless connection. (2) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (3) AC adapter/Battery light ● Ambe...
Page 22 - Right
Right Component Description (1) Audio-out (headphone) jack Produces sound when connected to optional powered stereospeakers, headphones, earbuds, a headset, or televisionaudio. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or aheadset. For a...
Page 24 - Rear
Rear Component Description (1) RJ-11 (modem) jack Connects a modem cable. (2) Power connector Connects an AC adapter. 16 Chapter 2 External Component Identification
Page 26 - Bottom
Bottom Component Description (1) Battery bay Holds the battery. (2) SIM slot Supports a wireless subscriber identity module (SIM).The SIM slot is located inside the battery bay. (3) Battery release latch Releases the battery. (4) Accessory battery connector Connects an optional accessory battery. (5...
Page 28 - Illustrated parts catalog; Service tag
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Item Description Function (1) Product name The name affixed to the front of the computer. (2) Serial number (s/n) This is an al...
Page 36 - Plastics Kit
Plastics Kit Item Description Spare part number Plastics Kit : 652664-001 (1) Battery cover (2) SD Card blank (3) Optical drive weight saver (4) Display latch button (5) RJ-11 jack cover (6) ExpressCard blank (7) Inverter cover (2 are included—one for models with DreamColor and one for modelswithout...
Page 38 - Mass storage devices
Mass storage devices Item Description Spare part number (1) Optical drive DVD±RW and CD-RW SuperMulti DL Combo Drive 653020-001 Blu-ray Disc R/RE DVD±RW SuperMulti DL Drive 653022-001 DVD-ROM Drive 653019-001 Blu-ray Disc ROM DVD±RW SuperMulti DL Combo Drive 653021-001 Hard drive bracket (included i...
Page 40 - Miscellaneous parts
Miscellaneous parts Description Spare part number AC adapters 200-W AC adapter 693708-001 150-W AC adapter 693707-001 120-W AC adapter 645156-001 Power cords: For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-202 For use in Bulgaria 490371-021 For use in Denmar...
Page 42 - Sequential part number listing
Sequential part number listing Spare partnumber Description 390632-001 Mouse 434594-001 Optical travel mouse 490371-001 Power cord for use in North America (3-pin) 490371-011 Power cord for use in Australia (3-pin) 490371-021 Power cord for use in Europe, the Middle East, and Africa (3-pin) 490371-0...
Page 48 - Preliminary replacement requirements; Tools required; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx 8 screwdriver Service considerations The following section...
Page 50 - Grounding guidelines; Electrostatic discharge damage
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough p...
Page 54 - Battery
Battery Description Spare part number 8-cell, 83-Wh Li-ion battery 632427-001 8-cell, 75-Wh Li-ion battery 632425-001 9-cell, 73-Wh Li-ion extended life battery 634089-001 9-cell, 100-Wh Li-ion ultra-capacity extended life battery 634087-001 Before disassembling the computer, follow these steps: 1. ...
Page 59 - SIM
SIM NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the comput...
Page 64 - WLAN module
WLAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Broadcom 43228 802.11 a/b/g/n 2x2 Wi-Fi Adapter 669832-001 Intel Centrino Ultimate-N 6300 802.11 a/b/g/n 3x3 WiFi Adapter 572511-001 Intel Centrino Advanced N 6205, a/b/g/n 2x2 WiFi Adapte...
Page 67 - WWAN module
WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP hs2350 HSPA+ Mobile Broadband Module 668969-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 HP lt2522 LTE/EV-DO Mobile Broadband Module 675791-001 HP lt2523 LTE/HSPA+ Mobile...
Page 71 - Hard drive
Hard drive Description Spare part number 750 GB, 7200 rpm hard drive 633252-001 500 GB, 7200 rpm hard drive 634925-001 500 GB, 7200 rpm , Self Encrypting hard drive (SED) 683801-001 320 GB, 7200 rpm hard drive, 7-mm 634862-001 256 GB SATA III solid-state drive (SSD) SED 694683-001 128 GB SATA III SS...
Page 74 - Smart card reader
Smart card reader Description Spare part number Smart card reader (includes door and cable) 652672-001 Before removing the smart card reader, follow these steps: IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. 1. Shut down the computer. If ...
Page 80 - Keyboard
Keyboard NOTE: For spare part numbers, see Computer major components on page 21 . Before removing the keyboard, follow these steps: IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. 1. Shut down the computer. If you are unsure whether the com...
Page 84 - Top cover
Top cover The top covers include TouchPad button and bracket. Description Spare part number For use on computer models with a fingerprint reader 652652-001 Before removing the top cover, follow these steps: IMPORTANT: Make special note of each screw and screw lock size and location during removal an...
Page 89 - Function button board
Function button board Description Spare part number Function button board (includes cable) 690635-001 Before removing the function button board, follow these steps: IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. 1. Shut down the computer. ...
Page 91 - Fingerprint reader board
Fingerprint reader board Description Spare part number Fingerprint reader board (includes bracket) 690631-001 Before removing the fingerprint reader board, follow these steps: IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. 1. Shut down the...
Page 93 - TouchPad button board
TouchPad button board Description Spare part number TouchPad button board (included with top cover, spare part number 652652-001) Before removing the TouchPad button board, follow these steps: IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement....
Page 97 - Fan and heat sink assembly
Fan and heat sink assembly Description Spare part number Fan and heat sink assembly for use in computers with AMD FirePro M4000 graphics cards 690628-001 Fan and heat sink assembly for use in computers with NVIDIA Quadro K2000M graphics cards 690630-001 Fan and heat sink assembly for use in computer...
Page 98 - Graphics card
4. Lift the fan and heat sink assembly from the base enclosure (3) . NOTE: The thermal material must be thoroughly cleaned from the surfaces of the system board (1) , (3) , (5) , and (7) and the heat sinks (2) , (4) , (6) , and (8) , each time the heat sink is removed. Replacement thermal material i...
Page 101 - Processor
Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core processors i7-3820QM, 2.70 GHz (Turbo up to 3.70 GHz), quad-core processor, 1600 MHz, 8 MB L3Cache, 8 threads, 45W 681284-002 i7-3720QM, 2.60GHz (Turbo up to 3.60 GHz), quad-c...
Page 105 - Modem module
Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the cable kit, spare part number 690623-001. For information about cable kit contents, see Cable kit on page 29 . Description Spare part number 56k v.92 MDC data/fax modem ...
Page 107 - Speakers
Speakers Description Spare part number Speaker kit 652669-001 Before removing the speakers, follow these steps: IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. 1. Shut down the computer. If you are unsure whether the computer is off or in H...
Page 114 - System board
System board NOTE: All system board spare part kits include replacement thermal material and VGA support bracket. NOTE: Models that support quad-core processors have four memory slots. Models that support dual- core processors have two memory slots. Description Spare part number For use with dual-co...
Page 117 - RJ-45 connector cable
Reverse this procedure to install the system board. RJ-45 connector cable NOTE: The RJ-45 connector cable is included in the cable kit, spare part number 690623-001. Before removing the RJ-45 connector cable, follow these steps: IMPORTANT: Make special note of each screw and screw lock size and loca...
Page 119 - Power connector cable
Power connector cable NOTE: The power connector cable is included in the cable kit, spare part number 690623-001. Before removing the power connector cable, follow these steps: IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. 1. Shut down th...
Page 121 - RJ-11 connector cable
RJ-11 connector cable NOTE: The RJ-11 connector cable is included in the cable kit, spare part number 690623-001. Before removing the RJ-11 connector cable, follow these steps: IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. 1. Shut down th...
Page 123 - Service door latch
Service door latch NOTE: The service door latch is included with the battery latch kit , spare part number 690633-001. Before removing the service door latch, follow these steps: IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. 1. Shut down ...
Page 125 - Battery latch
Battery latch NOTE: The battery latch is included with the battery latch kit , spare part number 690633-001. Before removing the battery latch, follow these steps: IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. 1. Shut down the computer. I...
Page 127 - Display assembly
Display assembly Description Spare part number 39.6-cm (15.6 in) FHD RGB UWVA LCD display assembly with DreamColor: For use in computer models without webcams 690627-001 For use in computer models with webcams 690626-001 NOTE: It is not necessary to remove the display panel in order to remove the di...
Page 136 - Computer Setup; Starting Computer Setup; Using Computer Setup; Navigating and selecting in Computer Setup
5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyb...
Page 137 - Restoring factory settings in Computer Setup
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore ...
Page 138 - Computer Setup menus; File menu
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the compu...
Page 139 - Security menu
Select To do this Ignore changes and exit Cancel any changes entered during the current session. Then,exit and restart the computer. Save changes and exit Save any changes entered during the current session. Then,exit and restart the computer. Your changes go into effectwhen the computer restarts. S...
Page 140 - System Configuration menu
Select To do this TPM Embedded Security Enable/disable support for Trusted Platform Module (TPM)Embedded Security, which protects the computer fromunauthorized access to owner functions available inEmbedded Security for ProtectTools. For more information,refer to the ProtectTools software Help. NOTE...
Page 144 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions Length 25.1 cm 9.86 in Width 37.4 cm 14.72 in Height (at front) 3.4 cm 1.34 in Weight (equipped with 39.6-cm (15.6-in) HD+ display, NV Graphics, DVD drive, 1-GB DIMM, 160-GB hard drive,WLAN module, 8-cell battery) 3.1 kg 6.94 lbs Input ...
Page 146 - Hard drive specifications
Metric U.S. Surface treatment Anti-glare Contrast ratio 300:1 (typical) Refresh rate 60 Hz Brightness 220 nits (typical) Pixel resolution Pitch 0.179 × 0.179 mm Format 1920 × 1080 Configuration RGB stripe Backlight White LED PPI 142 ppi Viewing angle 60/60/50/50 (Left/Right/Down/Up) (minimum) or 70/...
Page 150 - Backup and recovery
7 Backup and recovery To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only) with the installed optical drive (select models only) or an optional externa...
Page 151 - Creating recovery media; Backing up your information
Creating recovery media with HP RecoveryDisc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media. After you successfully set up the computer, you can create recovery media using HP Recovery Disc Creator. This recovery media allows you to rei...
Page 152 - Performing a system recovery; Using the Windows recovery tools
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required. ● When backing up to discs, number each disc before inserting it into the external drive. To create a backup using Backup and Restore: NOTE: Be ...
Page 153 - Using f11 recovery tools
3. If the Windows partition is listed, restart the computer, and then press f8 before the Windows operating system loads. 4. Select Startup Repair . 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these to...
Page 154 - Using a Windows 7 operating system DVD (purchased separately)
Using a Windows 7 operating system DVD (purchased separately) To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http:// www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/ us/en/ wwcontact_us.html . You can also order the DVD b...
Page 155 - Power cord set requirements
8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the eq...
Page 157 - Recycling
9 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and h...
Page 163 - Index
Index Symbols/Numerics 1394 port, identifying 15 A AC adapter, spare part number 32 accessory battery connector, identifying 18 AMT options 135 AMT Setup Prompt (Ctrl-P) 135 Firmware Progress Event Support 135 Firmware Verbosity 135 Initiate Intel CIRA 135 Terminal Emulation Mode 135 Unconfigure AMT...
