HP A310 series - Manuals

1 Welcome Thank you for your HP Photosmart purchase! To get themaximum use out of your new printer, read this guide.Learn how to: ● Quickly and easily print beautiful photos directlyfrom any PictBridge device—including digital cameras, camera phones, and video cameras. ● Print photos from any Blueto...

● Printer User Guide : This is the book you are reading. This guide describes the basic features ofthe printer, explains how to use the printer withoutconnecting it to a computer, and contains hardwaretroubleshooting information. ● Camera or camera phone documentation (only if a camera or camera pho...

6 Output tray (open) : The printer deposits prints here. When you open the output tray, the input tray opensautomatically. 7 Print cartridge door : Open to insert or remove the HP 110 Tri-color Inkjet print cartridge. Close to print. Formore information about replacing the print cartridge,see page 2...

Indicator lights 1 On light : Solid green if the printer is on. Flashing green if the printer is busy or the optional battery is low. Slowlyflashing green if the optional battery is charging. 2 Photo Fix light : Solid green if Photo Fix is turned on. For information about the Photo Fix feature, see ...

For more information about the indicator lights, see page 71 . 6 PictBridge light : Solid green if a PictBridge camera is connected to the PictBridge port. Flashing green if theprinter is printing a photo from your camera. Do notdisconnect your camera if the light is flashing green. Tip For more inf...

Bottom of printer 1 Battery compartment button : Slide to release the compartment cover. 2 Battery compartment cover : Open this cover on the bottom of the printer to insert the optionalHP Photosmart Internal Battery. 3 Internal battery compartment : Insert the optional HP Photosmart Internal Batter...

Caution Always make sure to unplug the printer power cord before opening the batterycompartment cover. Do not touch the copper-colored contacts on the battery or the contactsinside the battery compartment. Optional accessories There are several optional accessories available for theprinter that enha...

HP Photosmart Carrying Case The lightweight, durable HP Photosmart Carrying Caseholds and protects the printer and its accessories forhassle-free printing on the go. Note You will need to transport your digital camera, camera phone, or video camera in a separate carryingcase. See the documentation t...

When the battery power is low, the On and Attention lights flash. When the battery charge is completelydepleted, the printer will shut down and any print jobsthat are in progress will be cancelled. To recharge the battery, leave it inside the printer andconnect the printer to an AC power source. If ...

2 Paper basics Choose and load paper Learn which is the recommended HP paper for use withthe printer, and learn how to load it into the input tray forprinting. Use HP Advanced Photo Paper Always use HP Advanced Photo Paper with theHP Photosmart A310 series printer. It is especiallydesigned to work w...

● Do not load more than 20 sheets of 10 x 15 cm (4 x 6 inch) photo paper. ● If you are using tabbed paper, load the paper so thetab feeds in last. ● In dry conditions photo paper can curl. To preventcurling, store photo paper in a plastic bag, not in theinput tray of the printer. 1 Input tray2 Paper...

To load paper 1. Open the output tray. The input tray opens automatically. 2. Load up to 20 sheets of photo paper with the print side or glossy side facing the front of the printer. Ifyou are using tabbed paper, load the paper so tabfeeds in last. When loading, slide the paper to theleft side of the...

3 Print basics Printing photos directly from your camera is the easiestand fastest way to turn your digital photos intooutstanding prints. This section describes how to print from digital camerasusing a direct USB connection and PictBridgetechnology, and how to improve the quality of your printsusin...

4 Print from Bluetooth devices or your computer Use the printer with your computer and other devices toshare photos with friends and family. Print from a Bluetooth device You can print from devices with Bluetooth wirelesstechnology such as digital cameras, PDAs, laptops, andmobile phones. For more i...

detailed instructions, see the documentation that camewith your Bluetooth device. To print from a Bluetooth device 1. Connect the Bluetooth adapter to the PictBridge port on top of the printer. 2. Have the device search for available Bluetooth printers. 3. Select the HP Photosmart A310 series printe...

Note The USB cable required for printing from a computer might not be included in the box with theprinter, so you might need to purchase it separately. Ifyou purchased an HP camera in the box with the printer,you can use the USB cable included with the camera.The required USB 2.0 high speed cable ha...

About the HP Photosmart software suite The HP Photosmart software suite includes: ● HP Photosmart Essential (Windows): Edit and enhance your photos by adding text or doing colorcorrection. ● HP Photosmart Premier (Windows): In addition to what you can do with HP Photosmart Essential, youcan also org...

5 Maintain and transport the printer The printer requires very little maintenance. Follow theguidelines in this chapter to extend the life span of theprinter and printing supplies, and to ensure that yourprints are always of the highest quality. ● Replace the print cartridge ● Clean and maintain the...

Caution Check that you are using the correct print cartridge. Also, note that HP does notrecommend modifying or refilling HP cartridges.Damage that results from modifying or refillingHP cartridges is not covered by the HP warranty. For best print quality, HP recommends that you install allretail pri...

Do not touch here To insert the cartridge 1. If you are replacing a cartridge, push down and pull outward on the cartridge in the cradle to remove it. 2. Hold the replacement cartridge with the label on top. Slide the cartridge at a slight upward angle into thecradle so the copper-colored contacts g...

4. If the print cartridge is new, the printer prints an alignment page to confirm that the alignment wassuccessful. This may take a few minutes. The check marks verify that the print cartridge isinstalled correctly and functioning properly.If an "x" is displayed to the left of any of the bar...

2. If you installed the optional HP Photosmart Internal Battery in the printer, remove it, and then replace thebattery compartment cover. 3. Wipe the outside of the printer with a soft cloth that has been lightly moistened with water. Caution Do not use any type of cleaning solution. Household clean...

4. When the printer finishes cleaning the cartridge, check the printed test page. If there are no moreproblems, you do not need to do anything else. Ifthere are still problems, continue cleaning use thefollowing procedure:– If the test page has white streaks or missingcolors, the print cartridge nee...

● Obtain the printer's serial number, and other printerspecifications If you contact HP support for help, you may be asked toprint the test page. There are two ways to print the test page: from thecontrol panel of the printer, and from the software. If youhave the HP Photosmart software installed, y...

6. Repeat steps 4 and 5 until no ink residue or dust appears on a clean swab. 7. Insert the print cartridge in the printer, and then close the print cartridge door. Align the print cartridge The first time you insert a HP 110 Tri-color Inkjet printcartridge, the printer aligns it automatically. Howe...

3. Choose Check for updates from the Information and Settings pop-up menu.The HP Software Update window is displayed. 4. Click the Update Software tab, and then follow the onscreen instructions to check for software updates. Store the printer and print cartridge Protect the printer and print cartrid...

Caution Make sure the printer completes its power-down cycle before you unplug the powercord or remove the internal battery. This allowsthe printer to store the print cartridge properly. Follow these tips to help maintain HP print cartridges andensure consistent print quality: ● Keep all unused prin...

● If the photo paper has curled edges, place it in itsplastic storage bag and gently bend it in the oppositedirection of the curl until the paper lies flat. Transport the printer It is easy to transport and set up the HP PhotosmartA310 series printer almost anywhere. Take it with youon vacations and...

● Optional printer accessories you plan to use, suchas the battery or HP Bluetooth wireless printeradapter ● If you are going to connect the printer to a computer,bring the USB cable and HP Photosmart softwareCD Note If you do not take the documentation with you, be sure to write down the correct pr...

6 Troubleshooting The HP Photosmart A310 series printer is designed tobe reliable and easy to use. This section answersfrequently asked questions about using the printer andprinting without a computer. ● Printer hardware problems ● Printing problems ● Bluetooth printing problems ● PictBridge camera ...

Solution ● If the printer is connected to your camera, checkthe camera image display for instructions. ● If the printer is connected to a computer, checkthe computer monitor for instructions. ● Turn off the printer, and then turn it back onagain.If the optional HP Photosmart Internal Batteryis not i...

The buttons on the control panel do not respond. Cause A printer error has occurred. Try the following solutions. Solution ● Wait for about a minute to see if the printerresets. ● Turn off the printer.If the optional HP Photosmart Internal Batteryis not installed in the printer, unplug the printer p...

The optional HP Photosmart Internal Battery isinstalled in the printer, but the printer will not turnon using battery power. Solution ● The battery may need to be charged. Plug in theprinter power cord to charge the battery. If theprinter is turned on, the On light slowly flashes green to indicate t...

● Check that the printer power cord is securelyconnected to both the printer and the powersource. If the printer is turned on, the On light slowly flashes green to indicate that the batteryis charging. If the printer is turned off, the batterystill recharges, although there is no indication. ● If th...

The paper jammed while printing. Solution ● If the paper came part way through the front ofthe printer, gently pull the paper towards you toremove it. ● If the paper did not come part way through thefront of the printer, try removing it from the backof the printer:– Remove the paper from the input t...

Tip If you experience paper jams while printing, try loading one sheet of photo paper at a time. Insert thepaper as far as it will go into the input tray. A blank page came out of the printer. Solution ● Check the Print Cartridge light. If it is solid red, it means that the HP 110 Tri-color Inkjet p...

My photo printed on top of the tabbed end of thepaper. Solution When using tabbed paper, load it so that the tab feeds in last. Print quality is poor. Solution ● The print cartridge may be running out of ink.Check the Print Cartridge light. If it is solid red, it means that the print cartridge is lo...

● You may have let photos stack in the output trayor placed them in an album before the colorsfully developed. HP recommends exposing theprinted surface to the air for 5–10 minutes afterprinting. ● The print cartridge may need to be cleaned. Formore information, see page 31 . ● The print cartridge m...

support borderless printing. Contact the vendor ofthe device or go to their support Web site to obtainthe latest updates for the printing application. PictBridge camera error messages Before contacting HP support, read this section fortroubleshooting tips or go to the online support servicesat www.h...

If paper is jammed in the printer, try the followingsolutions: ● If the paper came part way through the front ofthe printer, gently pull the paper towards you toremove it. ● If the paper did not come part way through thefront of the printer, try the following solutions:– Remove the paper from the in...

"Printing cancelled" or "Unable to communicatewith printer." Cause The printer may have lost power or been turned off, or the USB cable connecting the printerto a PictBridge device or to a computer may havecome loose. Solution Make sure that the printer is turned on and that the came...

7 Specifications This section lists the minimum system requirements forinstalling the HP Photosmart software, and providesselected printer specifications. System requirements Component Windows Minimum Mac Minimum OperatingSystem Microsoft ® Windows 98 SE, Me, 2000 SP3(or greater),XP Home,XP Professi...

8 HP support ● Support process ● HP support by phone ● Additional warranty options ● HP Warranty Support process If you have a problem, follow these steps: 1. Check the documentation that came with the HP Photosmart. 2. Visit the HP online support Web site at www.hp.com/support . HP online support i...

3. For Europe only: Contact your local point of purchase. If the HP Photosmart has a hardwarefailure, you will be asked to bring it back to your localpoint of purchase. (Service is provided at no chargeduring the device limited warranty period. After thewarranty period, you will be quoted a servicec...

– Can you re-create it? – Did you add any new hardware or software toyour computer at about the time that thissituation began? – Did anything else occur prior to this situation(such as a thunderstorm, device was moved,etc.)? After the phone support period After the phone support period, help is avai...

A Install the software The printer comes with optional software you can install on acomputer. After using the setup instructions that came in the box with theprinter to set up the printer hardware, use the instructions in thissection to install the software. The USB cable required for printing from ...

Index A accessories 11, 40after the support period 67 aligning print cartridges 35 alignment page 35 B batteries 11battery 10, 12Bluetooth printing 23troubleshooting 54wireless printer adapter 12 C calling HP support 66cameras PictBridge port 4PictBridge-certified 19printing from 19troubleshooting 5...

S sharpen photos 21software installing 69updating 36 specifications 61storing photo paper 39print cartridges 38printer 38 support process 65support, technical 65system requirements 61 T technical support 65test page 32transporting printer 11trays, paper 4troubleshooting Bluetooth 54camera error mess...