HP 8470p - Manuals
HP 8470p – Manual in PDF format online.
Manuals:
Manual HP 8470p
Summary
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,flat surface. Do not allow another hard surface, such as an adjoining optional ...
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ........................................................................................
Determining the BIOS version ........................................................ 129Downloading a BIOS update .......................................................... 130 Using Advanced System Diagnostics .............................................................................. 131 Windo...
Performing a system recovery ......................................................................................... 151 Using the Windows recovery tools .................................................................. 151Using f11 recovery tools ....................................................
1 Product description Category Description HP EliteBook 8470w Mobile Workstation HP EliteBook 8470p Notebook PC Product Name HP EliteBook 8470w Mobile Workstationl √ HP ProBook 8470p Notebook PC √ Processors ● Intel® Quad Core® i7-3840QM 2.80-GHz processor (SC turbo up to 3.80-GHz; 1600-MHz FSB, 8.0...
Category Description HP EliteBook 8470w Mobile Workstation HP EliteBook 8470p Notebook PC Processors (continued) ● Intel Quad Core i7-3540M 3.00-GHzprocessor (SC turbo up to 3.70-GHz;1600-MHz FSB, 4.0-MB L3 cache,35 W) ● Intel Dual Core i7-3520M 2.90-GHzprocessor (SC turbo up to 3.60-GHz;1600-MHz FS...
2 External component identification Display Item Component Description (1) Internal display switch Turns off the display or initiates Suspend if the display isclosed while the power is on. NOTE: The display switch is not visible from the outside of the computer. (2) WLAN antennas (3)* Send and recei...
Item Component Description (7) Keyboard light Illuminates the keyboard, especially in low-light conditions. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediatelyaround the antennas free from obstructions. To see wireless regulatory notic...
Buttons and fingerprint reader (select models only) NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) Power button ● When the computer is off, press the button to turnon the ...
Item Component Description (4) Web browser button ● When the computer is on, press the button to openthe default Web browser. ● When the computer is off, in the Suspend state, orin Hibernation, the button does not perform anyaction or function. (5) Volume mute button Mutes and restores speaker sound...
Lights NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) Caps lock light ● On: Caps lock is on. ● Off: Caps lock is off. (3) Power light ● On: The computer ...
Front NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) Display release latch Opens the computer. (2) Wireless light ● White: An integrated wireless device, such as aWLAN device and/or a Bluetooth device, is on. ● Amber: All wireles...
Left side NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) Power connector Connects an AC adapter. (2) 1394 port Connects an optional IEEE 1394 or 1394a device, suchas a camcorder. (3) USB 3.0 ports (2) Connect optional USB 3.0 dev...
Right side NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) Audio-out (headphone) jack Produces sound when connected to optional poweredstereo speakers, headphones, earbuds, a headset, ortelevision audio. Also connects an optionalh...
Rear NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) RJ-11 (modem) jack Connects a modem cable. (2) External monitor port Connects an external VGA monitor or projector. (3) RJ-45 (network) jack Connects a network cable. 24 Chapter...
Bottom NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) Vents (4) Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It isnormal for the ...
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and modelnumber provided on the service tag. It is necessary to remove the battery to obtain these numbers.See Battery Battery on page 67 for battery removal instructions. Item D...
Item Description Function (3) Part number/Product number (p/n) This number provides specific information about theproduct's hardware components. The part numberhelps a service technician to determine whatcomponents and parts are needed. (4) Warranty period This number describes the duration of the w...
Computer major components Computer major components 29
Display assembly subcomponents Item Component Spare part number (1) Display bezel: For use only on HP EliteBook 8470w Mobile Workstation computer models 686014-001 For use only on HP EliteBook 8470p Notebook PC computer models 686012-001 (2) Webcam/microphone module 686045-001 38 Chapter 3 Illustrat...
Cable Kit Item Component Spare part number Cable Kit , includes: 641830-001 (1) Bluetooth module cable (2) TouchPad board cable (3) RJ-11 jack cable 40 Chapter 3 Illustrated parts catalog
Mass storage devices Item Description Spare part number (1) Hard drive (does not include hard drive bracket or screws): 750-GB, 7200-rpm, 9.5-mm 633252-001 500-GB, 7200-rpm, 9.5-mm SED 683801-001 500-GB, 7200-rpm, 9.5-mm 634925-001 320-GB, 7200-rpm, 9.5-mm 634862-001 Hard Drive Hardware Kit , includ...
Plastics Kit Item Description Spare part number Plastics Kit: For use only on HP EliteBook 8470w Mobile Workstation computer models: 686963-001 For use only on HP EliteBook 8470p Notebook PC computer models: 686027-001 Includes: (1) RJ-11 jack plug (2) ExpressCard slot space saver (3) Optical drive ...
Miscellaneous parts Component Spare part number AC adapter: 90-W HP Smart AC adapter (PFC, EM, 3-wire) 693713-001 90-W HP Smart AC adapter (PFC, 3-wire) 693712-001 65-W HP Smart AC adapter (non-PFC, 3-wire) 693711-001 65-W HP Smart AC adapter (RC/V, EM, 3-wire) 693710-001 Carrying case: HP basic car...
Component Spare part number For use in the United Kingdom and Singapore 490371-031 Screw Kit 686032-001 Sequential part number listing Spare part number Description 390632-001 HP USB/PS2 2-button optical mouse 434594-001 HP USB optical travel mouse 455084-001 HP basic carrying case 490371-001 Power ...
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following se...
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether thecomputer is o...
CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Relative humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plasti...
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers orpackaging. ● Keep...
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexiblestraps with a minimum of one megohm ±10% resistance in the ground cords. To provide properg...
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 73 screws that must be removed, replaced, and/or loosened when servicingthe computer. Make special note of each screw size and location during removal and replacement. Service tag When ord...
Item Component Description (4) Warranty period This number describes the duration of the warrantyperiod for the computer. (5) Model description This is the alphanumeric identifier used to locatedocuments, drivers, and support for the computer. Computer feet The computer feet are adhesive-backed rubb...
Battery Description Spare part number 9-cell, 100-Wh, 3.00-Ah, Li ion 631243-001 9-cell, 100-Wh, 3.00-Ah, Li ion 634087-001 9-cell, 73-Wh, 2.20-Ah, Li ion 634089-001 6-cell, 62-Wh, 2.80-Ah, Li ion 628670-001 6-cell, 62-Wh, 2.80-Ah, Li ion 628668-001 6-cell, 51-Wh, 2.55-Ah, Li ion 659083-001 3-cell, ...
Install the battery by inserting it into the battery bay until you hear a click. SIM NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in ...
Service cover Description Spare part number Includes label indicating “Made in China” 686031-001 Includes label indicating country of origin 699325-001 Before removing the service cover, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, tu...
Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket. Description Spare part number For use only on HP EliteBook 8470w Mobile Workstation computer models: Blu-ray R/RE DVD±RW SuperMulti DL Drive 686048-001 Blu-ray ROM DVD±RW SuperMulti DL Dri...
Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket or screws. Description Spare part number 750-GB, 7200-rpm, 9.5-mm 633252-001 500-GB, 7200-rpm, 9.5-mm SED 683801-001 500-GB, 7200-rpm, 9.5-mm 634925-001 320-GB, 7200-rpm, 9.5-mm 634862-001 Hard Drive Hardware Kit ...
Memory module NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the computer. Description Spare part number 8-GB memory module (PC3, 12800, 1600-MHz) 670034-001 4-GB locked memory module (PC3, 12800, 1600-MHz) 707248-001 4-GB memory module (PC3, 12800, 1600-...
WWAN module NOTE: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP hs2350 HSPA+ Mobile Broadband Module 710788-001 HP un2430 EV-DO/HSPA Mini Card 702080-001 HP un2430 EV-DO/HSPA Mini Card 702080-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 ...
WLAN module Description Spare part number Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter 675794-001 Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter 669832-001 Intel Centrino Advanced-N 6205 Combo Adapter 695915-001 Intel Centrino Ultimate-N 6300 WLAN module 572511-001 Intel Centrino Wireless-N 22...
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 641830-001. Description Spare part number Bluetooth module 4.0 EDR 655792-001 Before removing the Bluetooth module, follow ...
Fan Description Spare part number Fan (includes cable) 641839-001 Before removing the fan, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating system. 2. Disconnect the power f...
For use in country/region Spare partnumber For use in country/region Spare partnumber For use in Denmark 686299-081 For use in Saudi Arabia 686299-171 For use in France 686299-051 For use in Slovenia 686299-BA1 For use in Germany 686299-041 For use in South Korea 686299-AD1 For use in Greece 686299-...
Base enclosure Description Spare part number Base enclosure (includes four rubber feet, service cover release latch assembly, and batteryrelease latch assembly) 685997-001 Before removing the base enclosure, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off ...
Reverse this procedure to install the base enclosure. Speaker assembly Description Spare part number Speaker assembly (includes cable) 641840-001 Before removing the speaker assembly, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn ...
3. Release the RJ-11 jack cable from the clips (2) and routing channel built into the base enclosure. 4. Remove the RJ-11 jack cable. Reverse this procedure to install the RJ-11 jack cable. Service cover release latch assembly NOTE: The service cover release latch assembly components are included in...
Battery release latch assembly NOTE: The battery release latch assembly components are included in the Latch Kit, spare part number 684339-001. Before removing the battery release latch assembly, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibern...
9. Swing the right end of the battery release latch arm (2) clockwise until the left end of the arm release from the openings in the base enclosure. 10. Remove the battery release latch arm. Reverse this procedure to install the battery release latch assembly. Fingerprint reader board Description Sp...
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 652650-001 Before removing the RTC battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through t...
Reverse this procedure to install the RTC battery. Display lid switch board Description Spare part number Display lid switch board (includes cable) 684340-001 Before removing the display lid switch board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or ...
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only on HP EliteBook 8470w Mobile Workstation computer models: For use only on computer models equipped with a graphics subsystem with discrete memoryand the Windows 8 Prof...
6. Remove the system board (3) by sliding it up and to the right at an angle. Reverse this procedure to install the system board. Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number For use only on computer models equipped with a graphics...
Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number For use only on HP EliteBook 8470w Mobile Workstation computer models: Intel Quad Core i7-3840QM 2.80-GHz processor (SC turbo up to 3.80-GHz; 1600-MHz FSB, 8.0-MB L3 cache, 45 W) 703266-...
Display assembly NOTE: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see the individual removal subsections. Before removing the display assembly, follow these steps: 1. Turn off the computer. If you are unsure whether the computer i...
5 Computer Setup (BIOS) and AdvancedSystem Diagnostics Windows 8 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the inputand output devices on the system (such as disk drives, display, keyboard, mouse, and printer).Computer Setup includes...
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter Computer Setup. To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without savin...
Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for ...
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using theAC adapter. Do not download or install a BIOS update while the computer is runni...
Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computerhardware is functioning properly. The following diagnostic tests are available in Advanced SystemDiagnostics: ● System Tune-Up—This group of additional tests checks your compu...
Windows 7 Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the inputand output devices on the system (such as disk drives, display, keyboard, mouse, and printer).Computer Setup includes settings for the types of peripherals installed, the startup sequence of th...
Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regardinginstalling and troubleshooting the fi...
6 Specifications Computer specifications Metric U.S. Dimensions Width 33.80 cm 13.31 in Depth 23.13 cm 9.11 in Height (front to back) 3.18 to 3.38 cm 1.25 to 1.33 in Weight HP EliteBook 8470w Mobile Workstation: Equipped with 9-cell battery, optical drive, one memorymodule, WLAN module, and solid-st...
Metric U.S. Equipped with 3-cell battery, graphics subsystem withUMA memory, one memory module, WLAN module, andsolid-state drive 2.07 kg 4.56 lbs Input power Operating voltage and current 18.5 V dc @ 3.5 A - 65 W – or – 19.0 V dc @ 4.74 A - 90 W Temperature Operating 5°C to 35°C 41°F to 95°F Nonope...
14.0-inch WGA display specifications Metric U.S. Dimensions Height 17.6 cm 6.93 in Width 31.2 cm 12.28 in Diagonal 35.7 cm 14.06 in Number of colors up to 16.8 million Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.197 × 0.197 mm Format HD+, WVA (1600 x 1900) H...
Hard drive specifications 750-GB* 500-GB* 320-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Length 100.2 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm Weight 110 g 110 g 110 g Interface type SATA SATA SATA Transfer rate Synchronous (maximum) 1.1 GB/sec 1.1 GB/sec 1.1 GB/sec Security ATA security A...
7 Backup and recovery Windows 8 To protect your information, use Windows backup and restore utilities to back up individual files andfolders, back up your entire hard drive, create system repair media (select models only) by using theinstalled optical drive (select models only) or an optional extern...
Note the following when backing up: ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shotof your settings. The scree...
CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the computer are permanently removed. Whenreformatting is complete, the recovery process restores the operating system, as well as the drivers,software, an...
Using Windows 8 operating system media (purchased separately) To order a Windows 8 operating system DVD, go to http://www.hp.com/support , select your country or region, and follow the on-screen instructions. You can also order the DVD by calling support. Forcontact information, see the Worldwide Te...
Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer, or you want to removepersonal information before you give away or recycle your computer. The process described in thissection provides a speedy, simple way to return the computer to its orig...
Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recoverymedia. After you successfully set up the computer, you can create recovery media using HPRecovery Disc Creator. This recovery media allows you to rein...
NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore . 2. Follow the on-screen ins...
Using f11 recovery tools CAUTION: Using f11 recovery tools completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanentlyremoved. The f11 recovery tool reinstalls the operating system and HP programs and drive...
Using a Windows 7 operating system DVD (purchased separately) To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http:// www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html . You can also order the DVD by...
7. Once the USB Recovery Disk On Key has booted, a dialog box will prompt, “Do you want to startthe System-Restore?” If data on the computer has not been backed up, use the tab key andselect No. The system will reboot. Back up the system data and repeat the previous steps. If nodata should be saved ...
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's R...
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do notdispose of the battery in general household waste. Follow the local laws and regulations in your areafor battery disposal. HP encourages customers to recycle used electronic hardware, HP origina...
Index Symbols/Numerics 1394 port 22 A AC adapter, spare part numbers 44, 54 AC adapter/battery light 21accessory battery connector 25antenna locations 15removal 125, 126spare part number 39, 47, 125, 126 Antenna Kit, spare part number 39, 47, 126 audio, product description 6audio-in jack 23audio-out...
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