HP 800CT - Manuals
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Manual HP 800CT
Summary
Notice In a continuing effort to improve the quality of our products,technical and environmental information in this document issubject to change without notice. Hewlett-Packard makes no warranty of any kind with regard tothis material, including, but not limited to, the implied warrantiesof merchan...
i Table of Contents List of Figures............................................................................................................................. iiiList of Tables ............................................................................................................................
ii Electronic Serial Number .................................................................................................... 70 Paw Active (HP Authorized Service Providers Only) .............................................................. 73Other Components and Accessories (HP Authorized Servi...
iii List of Figures Figure 1 - OmniBook 800 External Features ................................................................................3Figure 2 - OmniBook 800 External Features (continued) .............................................................3Figure 3 - Exploded Diagram ................
iv List of Tables Table 1 - Parts Identification ........................................................................................................5Table 2 - POST Beep Codes .......................................................................................................4Table 3 - POST D...
v Introduction This document provides reference information for the HP OmniBook 800. It is intended to beused by HP-qualified service personnel to help with the installation, servicing, and repair of theseHP OmniBook PCs. It is a self-paced guide designed to train you to install, configure, and repa...
Part 1 Product Overview • What’s New • Product Features • Product at a Glance • Product Comparisons
2 What’s New This version of the HP OmniBook 800 Service Manual has been updated to include the HPOmniBook 800 with MMX Technology (F1360A). The following is a list comparing the technologies of the various models of the OmniBook 800. Feature OmniBook 800 with MMX(F1360) OmniBook 800(F1171 - F1175...
3 Product Features The following two illustrations point out the key external features of the OmniBook 800. 11 1 10 6 7 8 9 5 4 3 2 Figure 1 - OmniBook 800 External Features 1. Latch2. Kensington security connector3. Fn-key icon strip4. Sound jacks5. Card slots6. Card-eject lever 7. On/Off key8. Mou...
4 Product at a Glance The following diagram represents all models of the OmniBook 800. Use Table 1 to identify eachpart for the F1171 - F1175, and F1360 OmniBooks. Refer to the corresponding repairprocedure(s) in Part 3 for the exact placement of each component. 33 32 14 33 34 4 18 28 5 13 10 26 8 3...
5 Table 1 - Parts Identification DESCRIPTION PARTNUMBER EXCHANGEPART NUMBER CUSTOMERREPLACEABLE F1171 -F1175 F1360Only 1 BATTERY - LI-ION F1121-80002 yes 2 BATTERY LATCH F1170-40006 yes 3 BUSHING F1170-40025 no 4 CARD TRAY ASSY F1052-60005 yes 5 CPU CPU 100MHZ F1170-60919 F1170-69019 no CPU 133MHZ F...
6 Product Comparisons HP OmniBook 800with MMX Technology HP OmniBook 800 HP OmniBook 5700 Size Closed 18.49 × 28.24 × 3.99 cm(7.28 × 11.12 × 1.57 in) 18.49 × 28.24 × 3.99 cm(7.28 × 11.12 × 1.57 in) 29.5 x 22.6 x 4.9 cm(11.6 x 8.9 x 1.93 in) Weight 1.77 kg (3.90 lb) 1.70 kg (3.75 lb) 3.27 kg (7.2 lb)...
9 HP OmniBook 800with MMX Technology HP OmniBook 800 HP OmniBook 5700 battery and accessories) battery and accessories) on battery andaccessories)
Part 2 Troubleshooting • Power-On Self-Test • OmniBook Diagnostics • Desktop Management Interface • System Configuration Utility • Troubleshooting Tips
4 Power-On Self-Test The OmniBook 800 BIOS includes a Power-On Self-Test (POST) facility that tests a number ofhardware and firmware items in the unit at each cold-start (BOOT or RESET). The OmniBook self-test alone should not be used to diagnose a hardware problem. If the self-test results are abso...
5 Display Codes There are a number of Power On Self Test (POST) tests that are performed after the Beep Codetests. Failure of one or more of these tests will result in a displayed failure code (such as03044). It is extremely important not to interpret a failure code immediately as a hardwarefailure....
7 OmniBook Diagnostics The OmniBook diagnostics program provides an effective tool for diagnosing and isolating ahardware problem. The diagnostics software is intended for use in concert with additionaltroubleshooting methods to accurately determine the cause of trouble. The diagnostics programis no...
9 The name of the currently selected test is always shown inversed. To help monitor the progress of testing, the LEDs (near the On button) blink about once persecond from green to off. If a test has failed the LEDs blink from red to off. When Diag finishestesting, the LEDs blink rapidly. If the syst...
10 Loop Back Connectors In order to run the RS232 serial port, parallel port, and SCSI port self-test, a loop back connectoris needed. The loop back may be placed on either the OmniBook port or at the end of thecorresponding cable. This feature is also helpful in diagnosing a defective serial, paral...
11 PCMCIA Type III extender card The PCMCIA test that makes use of SyCard Technology’s SyCard also requires an extendercard modified with two jumpers or with solder bridges. In order for the Sycard to be detected,CD1- and GND must be shorted together, and GND with CD2- must also be shorted together....
12 Command line options When Diag is run, either from the command line, or from a batch file, a number of switches (oroptions) may be included to “customize” the operation of Diag. Switches must be specifiedseparately, and must begin with either a - or a / character. Upper or lower case may be used ...
13 Also some key caps have characters that cannot be displayed with the textcharacters available. Therefore, when running the keyboard test on a foreignkeyboard, the POSITION of the key within the keyboard should match thePOSITION of the key shown on the display, not necessarily the character printe...
14 upon exit (no reboot necessary in most cases). Alt+F12 Dump the text screen to a file named DIAG.xxx where xxx begins at 000 andincreases by one each time another screen dump is captured. Screen dumpsfrom previous runs of Diag are preserved. ? or F1 Display a help screen of keyboard commands. Com...
17 Alt+C Set Contrast 0-255. Systems with a DSTN display can specify a display contrastfrom 0 to 255. This exceeds the normal range permitted with the contrast buttonsand can result in a blank display. Repeat the command with a less extreme valueto restore the display. Alt+D Set device type that sho...
23 Figure 11 - Mouse Test Screen (text mode) Graphic mode mouse sine test This mouse test is used to measure the maximum “sine effect” of the mouse. To select this test,press <Ctrl+T> once before running the mouse test. When run, the screen switches to an800x600 graphic mode, a blue box is dra...
25 BotEdgeErr indicates the maximum total sine error along the bottom edge. When the two cycles are complete, the maximum of the top and bottom errors is comparedagainst a test threshold. If above, the test fails, else the test passes. The default threshold is 10pixels. The threshold can be set with...
26 Audio Level: 2. This test checks the SoundBlaster compatible audio sound system. The DSP chip,DMA Channel, and Interrupt Lines are checked for proper operation. An audible sound testcompletes the test; a bong sound alternating between left and right speakers should be heard. Display Levels: 1,2,3...
28 Desktop Management Interface (DMI) The Desktop Management Task Force (DMTF) was founded in 1992 by a group of leadingcomputer manufacturers, including Hewlett-Packard, to define a standard method of managingthe physical and logical components of personal computers. The result of these efforts is ...
29 The following software is supplied with the DMI package: • A Microsoft Windows utility, SETUP.EXE, to install and initialize the DMI software. • A Windows utility, HP TopTools. After DMI is installed, this utility can be used to displayinformation about the computer through the DMI. • A Managemen...
31 Setup and Configuration The System Configuration Utility (SCU) is an operating system independent pop-upprogram. It can only be accessed at boot-time by pressing F2. SCU Main Screen
32 System Menu Screen Table 9 - System Menu Settings Setting Parameters Default Comment Date and Time… Day; Month;Year; Hour;Minute; Second n/a Enter appropriate settings for timeand date. Boot Devices… Boot Device FDD First; HDDFirst FDD First Booting from HDD first is useful forprotecting a comput...
34 Password Configuration The Password Options dialog allows the User and an Administrator to control access to certainportions of the OmniBook. If an Administrator Password is set, then modification of the PC Identification Strings or someSCU settings may be restricted by checking the appropriate c...
35 Input/Output Menu Screen Table 11 - Input/Output Menu Settings Setting Parameters Default Comment COM Ports… Serial Port: NoneCOM1, Addr 3F8, IRQ 4COM2, Addr 2F8, IRQ 3COM3, Addr 3E8, IRQ 4COM4, Addr 2E8, IRQ 3 COM1, Addr3F8, IRQ 4 The serial port will bemapped to the selectedCOM port. The actual...
36 Setting Parameters Default Comment Key RepeatRate 2 cps; 6 cps; 10 cps; 15cps; 20 cps; 30 cps 10 cps Select the rate at whichkeys will be repeated whenthey are held down longerthan the Key Delay period. KeyboardNumlock Selected, Not selected Not selected Start computer with NUMLOCK enabled. Exter...
37 Power Menu Screen Table 12 - Power Menu Settings Setting Parameters Default Comment Power Controls CPU PowerManagement Maximum;Moderate; None Maximum Determine the amount of CPU-relatedpower savings. Auto Turn-offw/Battery: Never; after 1, 2, 3,4, 5, 10, 15, 20, or30 minutes after 3 minutes When ...
38 Default Menu Screen Table 13 - Default Menu Settings Setting Parameters Default Comment Factory DefaultSettings n/a Restore current setup to factory defaultsettings (except password and PCIdentification). Restore Settings n/a Restore current setup to settings atSCU startup (except password and PC...
39 Exit Menu Screen . Table 14 - Exit Menu Settings Setting Parameters Default Comment Save n/a Save settings and exit SCU. The OmniBook willautomatically reboot. Quit n/a Exit SCU without saving settings. VersionInfo… n/a Report current BIOS version info.
40 Troubleshooting Tips This section provides various troubleshooting tips for the OmniBook 800 and its accessories. Aswith all troubleshooting, these tips should be combined with other techniques and tools toeffectively diagnose hardware issues. OmniBook Components The following table lists various...
45 Symptom Call Center Repair Center Dock latch jammed, won’tpermit computer to dock Try manual undocking to get thesystem apart. See dock User’sGuide (pg 1-13 English orappropriate language’s page) forprocedure. Send in dock forrepair. Replace dock Clock won’t keep time In Control Panel, click on P...
46 Trouble Possible Causes Solutions • The CD-ROM drive is notaccessible from theOmniBook. • For Windows 95, the CD-ROM drive was not turnedon when you plugged itinto the OmniBook. • For Windows forWorkgroups, the CD-ROMdrive was not turned onwhen you rebooted theOmniBook. • Turn on the drive, then ...
47 • Make sure the mouse is plugged into the correct port. The mouse and keyboard ports lookthe same. • Turn the system off and on. • Reboot the system. • Undock the OmniBook, unplug and reconnect the ac adapter, then dock again. If network connections don’t work • Make sure that the LAN cable is co...
48 If the OmniBook isn’t released after pressing the Undock button • If you’re using a password, make sure it’s accepted. • If you’re prompted about shutting down devices, and if no applications are using thosedevices, press ENTER . Otherwise, close those applications and try undocking again. • To o...
Part 3 Hardware Repair • Battery • Memory • Hard Disk Drive • Mouse • Small Parts • Keyboard • Display • CPU • Logic PCA • Paw Active • Other Components and Accessories C AUTION : Always provide proper grounding when performing any of thefollowing repairs. An electrostatic discharge may cause irrepa...
50 Battery (End User Replaceable) W ARNING : Do not mutilate, puncture, or dispose of batteries in fire. The batteries canburst or explode, releasing hazardous chemicals. A rechargeable batterypack must be recycled or disposed of properly. Required Equipment • none Removal Procedure 1. Turn the Omni...
51 Memory (End User Replaceable) Required Equipment • none C AUTION : To avoid damage due to electrostatic discharge, handle the memory moduleby the edges only. Removal Procedure 1. Exit all applications, including Windows.2. Remove the ac adapter and battery from the OmniBook.3. Turn the unit upsid...
52 Replacement Procedure 1. To replace, position the non-connector end first, then press the front of the module down into the connector. C AUTION : Apply pressure to the memory module only on the connector to avoiddamaging the circuit board. Figure 18 - Removing the Memory Module
53 Hard Disk Drive (End User Replaceable) Required Equipment • Torx #6 screwdriver Removal Procedure 1. Exit all applications, including Windows.2. Turn the OmniBook off and remove the battery and ac adapter.3. Use a Torx-T6 screwdriver to remove the two keyboard screws and the three hard drive scre...
54 5. Disengage the hard drive connectors by grasping the left flap of the plastic insulator and gently pulling straight to the right as shown in Figure 21. C AUTION : To avoid damage to the hard drive connector, do not pull the hard driveinsulator up or at an angle – only straight to the right. 6. ...
55 Replacement Procedure 1. If the new hard drive is from a different manufacturer than the old one, it may have screws in different positions. Determine which mounting holes in the bottom case are needed; then, ifnecessary, push out the rubber screw-hole covers from the inside of the bottom case. (...
56 C AUTION : Do not force the drive into the connector or the pins may bend and causedamage to the hard drive. 4. Holding the Keyboard in place, so as not to damage the flex cables, turn the OmniBook over and re-insert the three hard drive screws removed in step one . Note, it may be necessary to s...
57 6. Replace the two Keyboard Screws and the remainder of the components and reboot. Hard Disk Drive Breather Holes Hard drives used in the OmniBook 800 have a breather hole located on the metal side of thedrive (see Figure 26 for location of breather holes for both IBM and Toshiba). The hole is ...
58 Mouse (End User Replaceable) Required Equipment • none Removal Procedure 1. Press the mouse-eject button to eject the mouse.2. Pull the mouse firmly away from the OmniBook (see Figure 27). The entire mouse assembly will pull free. Replacement Procedure 1. Place the end of the mouse “stick” into t...
59 Small Parts (End User Replaceable) The following small parts are all end user replaceable. Battery Latch Once the battery is removed (refer to the Battery Removal Procedure on page 50), the battery latches will slide out of the bottom case. To replace, align the sides of the latches with thegroov...
60 Keyboard (HP Authorized Service Providers Only) Required Equipment • Torx #6 screwdriver Removal Procedure 1. Exit all applications, including Windows.2. Turn the OmniBook off and remove the battery and ac adapter.3. Remove the two keyboard screws from the bottom case. See Figure 28. 4. Remove th...
61 5. Lastly, remove the keyboard flex cables from the zero insertion force slots. If available, use the provided Keyboard Flex Cable Removal Tool (part number 5182-7482) to assist in“opening” the zero insertion force slots. Otherwise, a pick may be used to gently lift up the top of the slots. See F...
62 Display (HP Authorized Service Providers Only) Required Equipment • Torx #6 screwdriver Removal Procedure 1. Exit all applications, including Windows.2. Turn the OmniBook off and remove the battery and ac adapter.3. Follow the Hard Disk Drive Removal Procedure on page 53 and the Keyboard Removal ...
63 Assembly can then be removed with the CPU still attached to the underside of theKeyboard Support Plate. This avoids causing damage to the CPU or Logic PCA. 6. Close the cover and gently pry the Top Case and Display Assembly from the Bottom Case along the case seam. See Figure 34 on page 64 and Fi...
64 7. Note -- TFT displays (OmniBook 800CT) have two Display Flex Cables, while DSTN displays (OmniBook 800CS) only have one. Take care to properly remove both cables on TFT units (the smaller cable may be hidden under the larger cable). While still supporting the Top Case and Display Assembly, remo...
65 8. To separate the Display from the Top Case, thread the Display Flex Cable(s) through the opening of the Top Case. Replacement Procedure 1. If the replacement Display arrived without an Intel Inside sticker, one will need to be placed equidistant between the edges of the Display. For the F1360 O...
66 2. Thread the Display Flex Cable(s) of the replacement Display through the opening in the Top Case and “close” the assembly comprising of the Top Case and Display Assembly. 3. Firmly place the Display Flex Cables(s) into the connector(s) on the Logic PCA.4. Snap the Top Case and Display assembly ...
67 CPU (HP Authorized Service Providers Only) Required Equipment • Torx #6 screwdriver Removal Procedure 1. Follow the Display Removal Procedure to gain access to the CPU. 2. Remove the two CPU screws (see Figure 37).3. Gently rock the CPU back and forth from front to back to remove from the connect...
68 Heat Transfer Disk (The following information applies to F1360 units only.) With each replacement of the CPU, a new Heat Transfer Disk must be placed on the undersideof the Top Case. See Figure 38. Simply pull back the Keyboard Support Insulator, remove theold Heat Transfer Disk, center the new H...
70 Logic PCA Board (HP Authorized Service Providers Only) Electronic Serial Number The OmniBook 800 (F1360 only) is shipped with an electronic serial number programmed inEEPROM on the Logic PCA Board. This built-in serial number will help MIS managers intracking assets and software configuration. Se...
71 Required Equipment • Torx #6 screwdriver • 5mm hexdriver (F1171 & F1175 only) Removal Procedure 1. Follow the Display Removal Procedure to gain access to the Logic PCA. 2. For convenience, the Microphone Assembly may be removed at this point. See Figure 40. 3. The Eject Button and Spring alon...
72 4. Remove the Paw Eject Arm, Paw Eject Button, two standoffs (F1171 - F1175 only, the CPU must be removed to gain access to the two standoffs), and disconnect the Paw Active FlexCable and the Speaker Cable. 5. Remove the Logic PCA from the bottom case by first lifting up on the right-hand side . ...
73 Paw Active (HP Authorized Service Providers Only) Required Equipment • Torx #6 screwdriver • 5mm hexdriver (F1171 - F1175 only) Removal Procedure 1. Follow the Logic Board PCA Removal Procedure to gain access to the Paw Active. 2. Remove the Paw Shield. Refer to Figure 42 for location of componen...
74 Other Components and Accessories (HP Authorized Service Providers Only) The below table list additional replaceable components and the disassembly procedure(s)necessary to gain access to each. Component DisassemblyProcedure(s)/Page# Equipment Special Notes CD-ROM Drive • n/a • none This accessory...
Appendices • A - Technical Specifications • B - Hewlett-Packard Password Removal Policy • C - Hewlett-Packard TFT Display Quality Statement • D - OmniBook Diagnostics BIOS Checksums • E - OmniBook Diagnostics Error Messages • F - Part Numbers
78 Appendix A - Technical Specifications Mass Storage Specifications Hard Disk Drive The hard disk drive can be removed by the user for easy upgrades. Hard drive manufacturers are subject to change without notice. Table 17 - Hard Disk Drive Specifications 810-million-byteHard Drive 1.44-billion-byte...
79 Table 18 - Floppy Disk Drive Specifications 3.5-inch Floppy Drive Manufacturer TEAC Size 10.67 cm (W) x 14.48 cm (D) x 1.40 cm (H)(4.2 in (W) x 5.7 in (D) x 0.55 in (H)) Weight 250g (0.55 lbs) Data Capacity 1.44MB (formatted)2M (unformatted) 1.2MB (formatted)1.6M (unformatted) 724KB (formatted)1M...
80 Modes CD-DA, CD-ROM, CD-ROM XA(except for ADPCM), PhotoCD , CD R, Video CD, CD-I CD-DA, CD-ROM, CD-Extra, CD-ROM XA (except for ADPCM),Photo CD , CD R, Video CD, CD-I Mean Time BetweenFailures 25,000 hours 25,000 hours System Resources The following tables list the various system resources fo...
85 Appendix C - Hewlett-Packard TFT DisplayQuality Statement TFT display manufacturing is a high precision but imperfect technology and manufacturerscannot currently produce large displays that are cosmetically perfect. Most, if not all, TFTdisplays will exhibit some level of cosmetic imperfection. ...
87 Appendix E - OmniBook Diagnostics ErrorMessages The following are messages that may appear when running the OmniBook diagnostics program. Hewlett-Packard supplied test messages The following test messages were supplied by Hewlett-Packard. CPU XXXMHz CPU, speed=XXX (failed). BIOS flash roms OK C-F...
88 Vpp2 tolerance error (12V) = N.NN) Card Vpp2 12V = N.NN (XX) Vpp2 tolerance error (3.3V) = N.NN) Vpp2 tolerance error (3.3V) = N.NN) Vpp2 tolerance error (5V) = N.NN) Vpp1 tolerance error (12V) = N.NN) -REG bit error - stuck high -REG bit error - stuck low Address miscompare, access = XXXXXXXX, l...
90 Dock EEPROM FAILED at XXXX: wrote XX read XX. System hardware configuration (invoked with Ctrl+H) Cpu speed (CPU=100 133) Display type (DSP=DSTN or TFT) Hard disk size (HD=814M .. 1.3G) L2 Cache (L2=000 or 256), On or Off Op Sys Version (OS=0.04.09...) Ram memory (RAM=08 .. 80) Volume ID (VOL=1OR...
94 CD ROM test responses CD ROM Test "Invalid Drive";"Not Ready";"Error Code XX (II)""Error reading sector
95 Appendix F - Part Numbers PART # EXCHANGEPART # DESCRIPTION CUSTOMERREPLACEABLE F1171 -F1175 F1360 0380-4606 STANDOFF - HEX no 0515-1634 TOPY SPRING NUT no 0515-2396 SCREW 2.0 X.4 6MM yes 0515-2846 SCREW M2X.4X7PH T6 yes 0515-2847 SCREW M3X.5X5WH T6 yes 0515-2852 SCREW M1.6X.35X4 no 0515-2853 SCR...
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