Page 2 - Accessibility
Hewlett-Packard Companynotices The information contained in thisdocument is subject to changewithout notice.All rights reserved. Reproduction,adaptation, or translation of thismaterial is prohibited without priorwritten permission of Hewlett-Packard, except as allowed undercopyright laws.The only wa...
Page 3 - Contents; Manage the printer on a network
Contents 1 Manage the printer on a network ........................................................................3 HP Report page......................................................................................................3Embedded Web server (EWS)............................................
Page 5 - HP Report page; Print an HP Report page
1 Manage the printer on a network After the printer is set up and connected to the network by following the instructions inthe setup guide, several tools are available to help you manage the printer on anetwork. HP Report page The HP Report page supplies useful information about the printer's wirele...
Page 9 - Press the printer; Report Page; button to print an HP Report page.; Note; Verify the printer URL is; Enter; Change wireless security settings
Follow these steps to open the printer's internal Web page:1. Press the printer Report Page button to print an HP Report page. 2. Find the printer URL (IP address) on the HP Report page. Note Verify the printer URL is something other than http://0.0.0.0 and that the subnet mask matches that of the c...
Page 10 - Configure the printer for a software firewall; Problem
Get started Before reconfiguring the printer, you must find the following settings: ● Network name (SSID) ● The new wireless security settings:– WEP: Find the WEP key(s) – WPA: Find the passphrase and authentication protocol See the configuration utility for the network Wireless Access Point (WAP) t...
Page 11 - Solution; Assign the printer a static IP address.; Assign the printer a static IP address; The IP address range of the network DHCP server
Solution In order for the printer to be usable on a network on which computers are protected bya software firewall, you must do the following:1. Temporarily disable the software firewall before installing the printer software ona computer. 2. Assign the printer a static IP address. Temporarily disab...
Page 12 - Reset the printer to factory default settings
Assign the static IP address Follow these steps to assign the printer a static IP address:1. Use an Ethernet cable to connect the printer to an Ethernet port on the network,such as an available Ethernet port on a Wireless Access Point (WAP), router,hub, or wall socket. 2. When the Network light on t...
Page 15 - During software installation; All cable connections to the computer and the printer are secure.; Connect the Ethernet cable if it is not connected
2 Troubleshoot a wireless connection During software installation During the software installation process, the setup wizard searches for the printertwice, once when the Ethernet cable is connected to the printer, and then after theEthernet cable has been removed. The computer cannot find the printe...
Page 16 - Configure the printer for a software
Verify that the cable connections are secure. If the cable connections are secure,press the Report Page button on the front of the printer to print an HP Report page. Then try one of the following solutions to connect the printer to the network: ● Disable any software firewall running on the compute...
Page 17 - Open the; Network; Select; Airport; in the; Show; Check the Network light; Try the following solutions:; Check the Signal Strength
To find the IP address on a Mac OS X computer:1. Open the Network control panel. 2. Select Airport in the Show drop-down list, and then click TCP/IP . If the computer and the printer are not on the same subnet, move the printer to thesame subnet as the computer, and then run the setup wizard again. ...
Page 19 - After software installation; Printer does not print; Network settings are wrong or have changed; Networking
After software installation Printer does not print If the printer does not print, verify the following: ● The printer is loaded with paper. ● The printer is not experiencing a paper jam. ● The Print Cartridge Status lights on the front of the printer are not illuminated orflashing. ● The printer is ...
Page 20 - SecureEasySetup setup errors
Note The software firewall included with Windows XP does not interfere with the connection to the printer. If the computer is only running theWindows XP software firewall, you do not need to disable the firewallduring software installation or assign the printer a static IP address. To fix this probl...
Page 23 - During installation; The following problems can occur during software installation.; The computer cannot find the printer; button on the front of the printer to print an HP Report page.; Disable any software firewall running on the computer
3 Troubleshoot an Ethernet connection During installation The following problems can occur during software installation. The computer cannot find the printer If you are unable to install the printer software on the computer or discover the printer,verify the following before investigating any of the...
Page 25 - If the printer does not print, verify the following:
2 The computer and the printer are on the same subnet. After software installation Printer does not print If the printer does not print, verify the following: ● The printer is loaded with paper. ● The printer is not experiencing a paper jam. ● The Print Cartridge Status lights on the front of the pr...
Page 27 - Network settings have changed
2 The computer and the printer are on the same subnet. Network settings have changed Follow these steps to check the printer network settings listed on the HP Report pageagainst the actual settings for the network:1. Open the configuration utility for the network hub, switch, or router and find then...
