Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ........................................................................................
Page 9 - Product description
1 Product description Category Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC Product Name HP ProBook 6560p Notebook PC √ HP EliteBook 8560p Notebook PC √ Processors Intel® Core™ i7 processor, Dual Core 2620M, 2.70-GHz (Turbo up to 3.40) processor 4-MB L3cache, 4 threads √ I...
Page 17 - External component identification
2 External component identification Display NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Internal display switch Turns off the display or initiates Sleep if the display is closedwhile the power is on. NOTE: The display switch is not visible from ...
Page 19 - TouchPad
Component Description (6) Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > HP > HP Webcam . *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediatelyaround th...
Page 20 - Lights
Component Description (6) Right pointing stick button (select modelsonly) Can be used with the pointing stick and functions like theright button on an external mouse. (7) Right TouchPad button Functions like the right button on an external mouse. Lights NOTE: Refer to the illustration that most clos...
Page 22 - Buttons and fingerprint reader
Buttons and fingerprint reader NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) TouchPad on/off button Turns the TouchPad on and off. 14 Chapter 2 External component identification
Page 24 - Keys
Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) Function keys Execute frequently used system functions when pressed incombination with the fn key. 16 Chapter 2 ...
Page 26 - Front
Front NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Display release latch Opens the computer. (2) Wireless light ● White: An integrated wireless device, such as a wirelesslocal area network (WLAN) device and/or a Bluetooth®device, is on. ● Amber: ...
Page 30 - Right
Right NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Audio-out (headphone) jack Produces sound when connected to optional poweredstereo speakers, headphones, ear buds, a headset, ortelevision audio. NOTE: When a device is connected to the headphone...
Page 33 - Illustrated parts catalog; Service tag
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag. ● Product name (1) . This is the product name affixed to the front of the computer. ● Serial number (s/n) (2) . This is an alpha...
Page 34 - Computer major components
Computer major components 26 Chapter 3 Illustrated parts catalog
Page 42 - Display components
Display components 34 Chapter 3 Illustrated parts catalog
Page 44 - Plastics Kit
Item Description Spare part number (8) Display enclosure For use in HP ProBook 6560b models Included in Display Panel Support Kit, for use in HP ProBook 6560b models 641202-001 657831-001 For use in HP EliteBook 8560p models Included in Display Panel Support Kit, for use in HP ProBook 8560p models 6...
Page 46 - Mass storage devices
Mass storage devices Description Spare part number Optical drive For use in HP ProBook 6560b models: ● Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 649655-001 ● DVD±RW and CD-RW SuperMulti DL Combo Drive 649654-001 ● DVD-ROM Drive 649653-001 For use in HP EliteBook 8560p models: ● Blu-ray BD-R...
Page 48 - Sequential part number listing
Description Spare part number For use in HP ProBook 6560b models 646972-001 For use in HP EliteBook 8560p models 641191-001 Sequential part number listing Spare partnumber Description 390632-001 Mouse, optical 434594-001 Mouse, USB, travel 455084-001 HP Basic Carrying Case 490371-001 Power cord for ...
Page 59 - Removal and replacement procedures; Tools required; Service considerations; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sectio...
Page 61 - Grounding guidelines; Electrostatic discharge damage
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide someprotection, but in many cases, ESD contains enough pow...
Page 63 - Equipment guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexiblestraps with a minimum of one megohm ±10% resistance in the ground cords. To provide properg...
Page 64 - Component replacement procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed,replaced, or loosened when servicing the computer. Make special note of each screw and screw locksize and location du...
Page 65 - Computer feet
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart number 646608-001 for HP ProBook 6560b models and 641192-001 for HP EliteBook 8560pmodels. There are 5 rubber feet that attach to the bottom cover in the locations illustrated below. C...
Page 66 - Battery
Battery Description Spare part number 9-cell, 100 WHr, 3.0 Ah Li-ion battery 631243-001 9-cell, 73 WHr, 2.2 Ah Li-ion battery 634089-001 6-cell, 62 WHr, 2.8 Ah Li-ion battery 628668-001 6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery 628670-001 6-cell, 55 WHr, 2.5 Ah Li-ion battery 628666-001 3-cel...
Page 71 - SIM
SIM NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow the...
Page 72 - Bottom door
Bottom door The bottom door is available in the Plastics Kit, spare part number 646971-001 for HP ProBook6560b models and 641190-001 for HP EliteBook 8560p models. Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hi...
Page 73 - Optical drive
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number For use in HP ProBook 6560b models: Blu-ray ROM DVD±RW SuperMulti DL Drive 649655-001 DVD±RW and CD-RW SuperMulti DL Combo Drive 649654-001 DVD-ROM Drive 649653-001 For use in HP Elite...
Page 75 - Upgrade bay
Upgrade bay Description Spare part number 500-GB, 7200-rpm hard drive 634919-001 Before removing a drive from the upgrade bay, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operat...
Page 80 - Memory modules
Memory modules NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the computer. Description Spare part number 2-GB (PC3-10600, 1333-MHz, DDR3) 621565-001 4-GB (PC3-10600, 1333-MHz, DDR3) 621569-001 8-GB (PC3-10600, 1333-MHz, DDR3) 634091-001 Update BIOS befor...
Page 82 - WWAN module
WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP hs2340 HSPA+ Mobile Broadband Module 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 Before removing the WWAN module, follow these steps: 1. Shut down the computer. I...
Page 84 - WLAN module
WLAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda,Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium,Bermuda, Boli...
Page 94 - Heat sink
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and isdesigned to turn on automatically when high temperature conditions exist. These ...
Page 98 - Processor
Processor NOTE: All processor spare part kits include replacement thermal material, including thermal grease and pads. Description Spare part number Intel Core i7 processors, Quad Core 2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor with 6-MB L3 cache (includes thermal grease) 631254-005 2630QM, 2.0...
Page 102 - Bottom cover
8. Lift the pointing stick connector latch (3) , and then disconnect the pointing stick cable from the system board (4) . 9. Remove the keyboard. Reverse this procedure to install the keyboard. Bottom cover NOTE: Make sure to remove the modem plug from the slot in the bottom cover if the repaired un...
Page 113 - USB board
USB board Description Spare part number USB 2.0 board for use only in 6560b models (includes Mylar) 641184-001 USB 3.0 board for use only in 8560p models (includes Mylar) 641185-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer i...
Page 114 - System board
2. Lift the board straight up out of the computer. Reverse this procedure to install the USB board. System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part number System board for use in HP ProBook 6560b computers with discrete graphics: HM65 ...
Page 128 - Using Computer Setup; Starting Computer Setup; Navigating and selecting in Computer Setup
5 Computer Setup (BIOS) and SystemDiagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the inputand output devices on the system (such as disk drives, display, keyboard, mouse, and printer).Computer Setup includes settings for the t...
Page 129 - Restoring factory settings in Computer Setup
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore ...
Page 130 - Updating the BIOS; Determining the BIOS version; Downloading a BIOS update
Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs . Some download packages contain a file named Readme.txt, which contains information regardinginstalling and troubleshooting the f...
Page 131 - Using System Diagnostics
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are...
Page 132 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions Length 25.2 cm 9.9 in Width 37.4 cm 14.7 in Height (front to rear) 3.4 to 3.6 cm 1.35 to 1.43 in Weight (equipped with UMA graphics, optical drive, 1 SODIMM, hard drive, WLAN module, 3 cell battery) 2.57 kg 5.66 lbs Input power Operatin...
Page 135 - Hard drive specifications
Hard drive specifications 750-GB* 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 115 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA sec...
Page 138 - Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT,CD-ROM, CD-ROM XA,MIXED MODE CD, CD-I, CD-I Bridge(Photo-CD, Video CD), MultisessionCD (Photo-CD, CD-EXTRA, Portfolio,CD-R, CD-RW), CD-R, CD-RW,DVDROM (DVD-5, DVD-9, DVD-10,DVD-18), DVD-R,...
Page 139 - DVD-ROM Drive specifications
DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD DigitalAudio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc ...
Page 140 - Specification information in Device Manager
Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well asprovides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 and Windows Vista in...
Page 141 - Backup and recovery; Windows 7; Backing up your information
7 Backup and recovery Windows 7 ● Backing up your information ● Performing a system recovery To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire hard drive (select models only), create system repair discs (select models only)by usin...
Page 142 - Performing a system recovery
new software and data files, you should continue to back up your system on a regular basis tomaintain a reasonably current backup. The system repair discs (select models only) are used to startup (boot) the computer and repair the operating system in case of system instability or failure. Yourinitia...
Page 143 - Using the Windows recovery tools; Using f11 recovery tools
Using the Windows recovery tools To recover information you previously backed up: 1. Select Start > All Programs > Maintenance > Backup and Restore . 2. Follow the on-screen instructions to recover your system settings, your computer (select modelsonly), or your files. To recover your infor...
Page 144 - Using a Windows 7 operating system DVD (purchased separately); Next
3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen. 5. Follow the on-screen ins...
Page 145 - Windows Vista
Windows Vista To protect your information, use the Backup and Restore Center to back up individual files andfolders, back up your entire hard drive (select models only), or create system restore points. In caseof system failure, you can use the backup files to restore the contents of your computer. ...
Page 146 - Performing a recovery
To create a backup using Backup and Restore Center: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance &...
Page 147 - Repair your computer; Start
4. Select Repair your computer . 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and refo...
Page 149 - Power cord set requirements; Requirements for all countries and regions
8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 150 - Requirements for specific countries and regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's R...
Page 151 - Recycling; Materials Disposal
9 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and ha...
Page 157 - Index
Index Symbols/Numerics 1394 port, identifying 19, 20 A AC adapter, spare part numbers 39, 42 accessory battery connector, identifying 24 ambient light sensor, identifying 10 antennas, disconnecting 74, 79audio, product description 3audio-in (microphone) jack 22audio-out (headphone) jack 22 B Backup ...
