Page 3 - Contents
Contents Customer self repair ...................................................................................................................... 5 Parts only warranty service ............................................................................................................................
Page 5 - Customer self repair
Customer self repair 5 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identif...
Page 6 - Riparazione da parte del cliente
Customer self repair 6 Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Facultatif - Pièces pour lesquelles la réparation par le client est facult...
Page 7 - Customer Self Repair
Customer self repair 7 NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei...
Page 8 - ausschließlich für Teile); Reparaciones del propio cliente
Customer self repair 8 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR- Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, mü...
Page 10 - Reparo feito pelo cliente
Customer self repair 10 bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervang...
Page 11 - Serviço de garantia apenas para peças
Customer self repair 11 Serviço de garantia apenas para peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição...
Page 16 - Illustrated parts catalog; Mechanical components
Illustrated parts catalog 16 Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair (on page 5 ) 1 Plastics kit 604055-001 — a) Bezel — Mandatory 1 b) PCI card retainer* — Mandatory 1 c) Bezel assembly, power and Systems Insight Display — Mandatory 1 ...
Page 20 - System components
Illustrated parts catalog 20 System components Item Description Spare part number Customer self repair (on page 5 ) 6 Power supply, 1200 W 498152-001 Mandatory 1 7 Fan, 92-mm, hot-plug 591208-001 Mandatory 1 8 System board 604046-001 Optional 2 9 SPI board 591199-001 Optional 2 10 Secondary processo...
Page 25 - Removal and replacement procedures; Required tools; Preventing electrostatic discharge
Removal and replacement procedures 25 Removal and replacement procedures Required tools You need the following items for some procedures: • Torx T-15 screwdriver (provided with the server) • Phillips screwdriver • Flathead screwdriver • Diagnostics Utility Safety considerations Before performing ser...
Page 26 - Preparation procedures; Power down the server
Removal and replacement procedures 26 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in...
Page 27 - Extend the server from the rack
Removal and replacement procedures 27 IMPORTANT: Pressing the UID button illuminates the blue UID LEDs on the front and rear panels. In a rack environment, this feature facilitates locating a server when moving between the front and rear of the rack. 4. Disconnect the power cords. The system is now ...
Page 28 - Remove the server from the rack
Removal and replacement procedures 28 3. After performing the installation or maintenance procedure, slide the server into the rack by pressing the server rail-release latches. Remove the server from the rack WARNING: The server weighs approximately 36.6 kg–49.9 kg (80.0 lb–110.0 lb). To reduce the ...
Page 29 - Remove the processor memory drawer
Removal and replacement procedures 29 o Extend the server from the rack (on page 27 ). 2. Open the locking latch, slide the access panel to the rear of the chassis, and remove the access panel. If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch. Remove the processor memo...
Page 30 - Remove the tray
Removal and replacement procedures 30 4. Firmly holding the processor memory drawer, press the release buttons and then remove the drawer from the server. Remove the tray 1. Power down the server (on page 26 ). 2. Remove the processor memory drawer (on page 29 ). 3. Remove the processor memory drawe...
Page 31 - Remove the SPI board
Removal and replacement procedures 31 4. Remove the tray. To replace the component, reverse the removal procedure. Remove the SPI board To remove the component: 1. Power down the server (on page 26 ). 2. Extend the server from the rack (on page 27 ). 3. Remove the access panel (on page 28 ). 4. Disc...
Page 33 - Secondary processor memory board
Removal and replacement procedures 33 I/O enabler board 1. Power down the server (on page 26 ). 2. Remove the processor memory drawer (on page 29 ). 3. Remove the processor memory drawer cover. 4. Remove the tray containing the I/O enabler board (" Remove the tray " on page 30 ). To replace ...
Page 34 - Heatsink on the primary processor memory board
Removal and replacement procedures 34 CAUTION: When installing the tray with the secondary processor memory board, be sure that all DIMM latches on the primary processor memory board are in the fully-locked position. Failure to do so results in damage to the primary processor memory board. Heatsink ...
Page 36 - Heatsink on the secondary processor memory board
Removal and replacement procedures 36 Heatsink on the secondary processor memory board To remove the component: 1. Power down the server (on page 26 ). 2. Remove the processor memory drawer (on page 29 ). CAUTION: To prevent damage to the processor memory drawer cover, be sure the handle of the proc...
Page 37 - Processor on the primary processor memory board
Removal and replacement procedures 37 2. Remove the heatsink protective cover. 3. Install the heatsink. 4. Install the processor memory drawer cover. 5. Install the processor memory drawer. 6. Power up the server. Processor on the primary processor memory board The processors and memory are stored i...
Page 47 - DIMMs on the primary processor memory board
Removal and replacement procedures 47 7. Install the heatsink. 8. Install the processor memory drawer cover. 9. Install the processor memory drawer. 10. Power up the server. DIMMs on the primary processor memory board To remove the component: 1. Power down the server (on page 26 ). 2. Remove the pro...
Page 49 - DIMMs on the secondary processor memory board
Removal and replacement procedures 49 b. Install the DIMM. 2. Install the DIMM baffle. 3. Install the tray. 4. Install the processor memory drawer cover. 5. Install the processor memory drawer. 6. Power up the server. DIMMs on the secondary processor memory board To remove the component: 1. Power do...
Page 51 - Power supply blank
Removal and replacement procedures 51 b. Install the DIMM. 2. Install the DIMM baffle. 3. Install the processor memory drawer cover. 4. Install the processor memory drawer. 5. Power up the server. Power supply blank Remove the component as indicated. To replace the component, reverse the removal pro...
Page 52 - Systems Insight Display assembly
Removal and replacement procedures 52 To confirm the redundancy of your configuration, see the HP power advisor at the HP website
Page 53 - Fan
Removal and replacement procedures 53 7. Remove the Systems Insight Display assembly. To replace the component, reverse the removal procedure. Fan To remove the component: 1. Extend the server from the rack (on page 27 ). 2. Remove the access panel (on page 28 ). 3. Remove the failed fan. To replace...
Page 54 - Fan louver
Removal and replacement procedures 54 Fan louver To remove the component: 1. Power down the server (on page 26 ). 2. Extend the server from the rack (on page 27 ). 3. Remove the access panel (on page 28 ). 4. Remove the fan (" Fan " on page 53 ). 5. Remove the fan louver. CAUTION: Do not ope...
Page 57 - Solid state drive
Removal and replacement procedures 57 3. Remove the access panel (on page 28 ). 4. Disconnect the cable from the rear of the DVD-ROM drive. 5. Remove the DVD-ROM drive. To replace the component, reverse the removal procedure. Solid state drive To remove the component: 1. Power down the server (on pa...
Page 58 - Expansion slot cover
Removal and replacement procedures 58 To replace the component, reverse the removal procedure. Expansion slot cover CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. 1. Po...
Page 59 - Battery-backed write cache procedures
Removal and replacement procedures 59 4. Open the expansion slot latch. 5. Disconnect any cables attached to the expansion board. 6. Remove the retaining screw. 7. Remove the expansion board. To replace the component, reverse the removal procedure. Battery-backed write cache procedures Two types of ...
Page 61 - Removing the BBWC battery pack; Recovering data from the battery-backed write cache
Removal and replacement procedures 61 Removing the BBWC battery pack CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cable from the cache module. If the amber LED blinks after 15 seconds, do not remove the cable from the cache module. The...
Page 62 - Flash-backed write cache procedures; Removing the FBWC cache module
Removal and replacement procedures 62 1. Perform one of the following: o Set up a recovery server station using an identical server model. Do not install any internal drives or BBWC in this server. (HP recommends this option.) o Find a server that has enough empty drive bays to accommodate all the d...
Page 64 - Removing the FBWC capacitor pack
Removal and replacement procedures 64 Removing the FBWC capacitor pack CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cable from the cache module. If the amber LED blinks after 15 seconds, do not remove the cable from the cache module. T...
Page 65 - Battery
Removal and replacement procedures 65 The SPI board is removed for clarity. To replace the component, reverse the removal procedure. Battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNI...
Page 66 - System board
Removal and replacement procedures 66 5. Remove the battery. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System board WARNING: The server weighs approxima...
Page 68 - SAS backplane
Removal and replacement procedures 68 WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and should NOT be modified. This option should only be used by qualified service personnel. This value should always match the serial number sticker located o...
Page 69 - Power supply backplane; HP Trusted Platform Module
Removal and replacement procedures 69 Power supply backplane WARNING: Only authorized technicians trained by HP should attempt to replace the power supply backplane. To remove the component: 1. Power down the server (on page 26 ). 2. Extend the server from the rack (on page 27 ). 3. Remove the acces...
Page 70 - Diagnostic tools; Troubleshooting resources
Diagnostic tools 70 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software main...
Page 71 - Integrated Management Log
Diagnostic tools 71 Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be installed through the HP PSP. NOTE: The current version of SmartStart provides the memory spare part numbers for the server. To download the latest version, see the ...
Page 72 - USB support
Diagnostic tools 72 USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in...
Page 73 - Server component identification; Front panel components
Server component identification 73 Server component identification Front panel components Item Description 1 Serial and PID tag 2 Optical drive 3 Systems Insight Display 4 USB connectors (2) 5 Video connector 6 Processor memory drawer
Page 74 - Front panel LEDs and buttons
Server component identification 74 Front panel LEDs and buttons Item Description Status 1 UID button and LED Blue—Activated Blue (flashing)—Server being managed remotely Off—Deactivated 2 Health LED Green—Normal (system on) Amber (flashing)—Internal system health degraded Red (flashing)—Internal sys...
Page 75 - Systems Insight Display
Server component identification 75 Systems Insight Display The Systems Insight Display LEDs represent the server and component layout. LED Description AMP status Off—No protection Green—Protection enabled Amber—Memory failure occurred Amber (flashing)—Memory configuration error Health Green—Normal (...
Page 76 - Rear panel components
Server component identification 76 Rear panel components Item Description Item Description 1 Power supply bay 4 (optional) 15 Expansion slot 2 (optional) 2 Power supply bay 3 (optional) 16 Expansion slot 3 (optional) 3 Power supply bay 2 17 Expansion slot 4 (optional) 4 Power supply bay 1 18 Expansi...
Page 77 - Rear panel LEDs and buttons
Server component identification 77 Rear panel LEDs and buttons Item Description LED color Status 1 iLO 3 NIC Activity LED Green On or flashing—Network activity Off—No network activity 2 iLO 3 NIC Link LED Green On—Linked to network Off—Not linked to network 3 NIC 2 Activity LED Green On or flashing—...
Page 78 - Power supply LED
Server component identification 78 Power supply LED Power LED Status Off No AC power to power supply units Green AC is present. Standby output is on, output is disabled. Green AC is present. Standby output is on, power supply DC output is on and OK. Off Power supply failure (includes overvoltage and...
Page 79 - System board components
Server component identification 79 System board components Item Description 1 Optional I/O expansion board connectors: • PCI-X/PCI Express I/O expansion board • PCI Express I/O expansion board 2 Slot 7 PCIe2 x8 (8, 4, 2, 1) 3 Slot 8 PCIe2 x8 (8, 4, 2, 1) 4 Slot 9 PCIe2 x16 (16, 8, 4, 2, 1) 5 Slot 10...
Page 80 - System maintenance switch
Server component identification 80 System maintenance switch The system maintenance switch (SW5) is an ten-position switch that is used for system configuration. The default position for all ten positions is Off. Position Description Function S1 iLO 3 Security Off = iLO 3 security is enabled. On = i...
Page 81 - SPI board components
Server component identification 81 SPI board components Item Description 1 Mini SAS connectors (2) 2 SAS cache connector 3 TPM connector 4 Fan data connector 5 RMII connector 6 SD card slot 7 Battery 8 10Gb NIC connector 9 NIC cache connector 10 NIC 3 connector 11 NIC 1 connector 12 Video connector ...
Page 82 - I/O expansion board components
Server component identification 82 I/O expansion board components • PCI-X/PCI Express I/O expansion board Item Description 1 Slot 6 PCIe2 x16 (16, 8, 4, 2, 1) 2 Slot 5 PCIe2 x8 (8, 4, 2, 1) 3 Slot 4 PCIe2 x8 (8, 4, 2, 1) 4 Slot 3 PCIe2 x4 (4, 2, 1) 5 Slot 2 PCI-X 6 Slot 1 PCI-X • PCI Express I/O exp...
Page 83 - DIMM slot locations
Server component identification 83 Item Description 5 Slot 2 PCIe2 x8 (8, 4, 2, 1) 6 Slot 1 PCIe1 x8 (8, 4, 2, 1) DIMM slot locations • Primary processor memory board
Page 84 - Device numbers
Server component identification 84 • Secondary processor memory board Device numbers
Page 85 - SAS hard drive LEDs; SAS hard drive LED combinations
Server component identification 85 SAS hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive has failed, or a p...
Page 89 - Fan locations
Server component identification 89 Fan locations Power supply backplane components
Page 91 - Specifications; Environmental specifications; Server specifications
Specifications 91 Specifications Environmental specifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping -40 ° C to 70 ° C (-40 ° F to 158 ° F) Maximum wet bulb temperature 28 ° C (82.4 ° F) Relative humidity (noncondensing)** Operating 10% to 90% N...
Page 93 - Acronyms and abbreviations
Acronyms and abbreviations 93 Acronyms and abbreviations AMP Advanced Memory Protection BBWC battery-backed write cache FBWC flash-backed write cache iLO 3 Integrated Lights-Out 3 IML Integrated Management Log NIC network interface controller NVRAM non-volatile memory PCIe peripheral component inter...
Page 95 - Index
Index 95 1 10 Gb NIC adapter blank 76 10Gb NIC connector 81 A access panel 16, 28 additional information 70 AMP status LED 75 B badge, product name 16 baffles 16 battery 20, 65, 81 battery pack LEDs 86 battery-backed write cache (BBWC) 20, 59, 61, 81, 86 battery-backed write cache battery pack 20, 5...
