Page 3 - Contents
Contents 3 Contents Component identification ............................................................................................................... 7 UPS R/T3000 G2 overview ........................................................................................................................
Page 7 - Component identification; UPS front panel
Component identification 7 Component identification UPS R/T3000 G2 overview The HP UPS R/T3000 G2 features a 2U rack-mount with convertible tower design and offers power protection for loads up to a maximum of 3300 VA/3000 W (these numbers might vary by model). To benefit from the latest product enh...
Page 8 - UPS front panel controls; UPS front panel LED indicators
Component identification 8 UPS front panel controls Item Description Function 1 Test/Alarm Reset button Silences UPS alarms (" Silencing an audible alarm " on page 44 ) 2 Off button Places the UPS in Standby mode (on page 40 ) 3 On button Powers up the UPS (" Starting power to the load &...
Page 11 - REPO port
Component identification 11 R/T3000 INT rear panel Item Description 1 UPS option card 2 USB communications port 3 Serial communications port 4 Ground bonding screw 5 Load segment 1 and 2 (one IEC-320-C19 receptacle) 6 Load segment 1 (three IEC-320-C13 receptacles) 7 Load segment 2 (three IEC-320-C13...
Page 12 - ERM rear panel
Component identification 12 IMPORTANT: Pressing and holding the On button without utility present normally initiates a battery start and the UPS assumes the load. However, if the On button is pressed and a REPO is detected, battery start is inhibited and the UPS is not able to assume the load. The e...
Page 13 - Installation; Precautions; Tools and materials
Installation 13 Installation Precautions Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. WARNING: A risk of personal injury from electric shock and hazardous energy levels ...
Page 14 - Readying the equipment; Installing the mounting rails
Installation 14 • Hex nuts • Cage nuts • Cage nut-fitting tool Selecting a site WARNING: To prevent fire or electric shock, install the unit in a temperature- and humidity-controlled indoor environment, free of conductive contaminants. When selecting a site, consider the following factors: • Elevate...
Page 17 - Installing the UPS in a rack
Installation 17 5. Tighten the wing nuts or hex nuts. 6. Install the rear stabilization bracket using wing nuts. Wait until the unit is installed and the brackets are adjusted before tightening the nuts. Installing the UPS in a rack Before installing the unit, review and adhere to all warnings provi...
Page 18 - Connecting the battery leads
Installation 18 2. Install the mounting ears on the chassis using the screws provided. 3. With one person on each side, lift the chassis to rail level and slide the chassis on the mounting rails. 4. Attach the chassis to the rack using the supplied screws. Connecting the battery leads WARNING: To pr...
Page 20 - Attaching the UPS front bezel
Installation 20 Attaching the UPS front bezel Connecting the host computer CAUTION: Only one communications port can be connected to the host computer. Connecting more than one will result in unexpected UPS behavior. If an option card is installed, the serial and USB communications ports are automat...
Page 21 - Connecting the serial communications port; Connecting the USB communications port; Connecting the REPO port
Installation 21 Connecting the serial communications port CAUTION: Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer. IMPORTANT: Power protector software requires the communications port to be appropriately cabled to the host computer...
Page 23 - Connecting the ground bonding cable
Installation 23 • Avoid allowing the wires to hang in the rear of the UPS. • Use tie wraps and tie wrap blocks to secure the wires tightly to the rack and the rear of the UPS. For more information about the REPO port, see "REPO port (on page 11 )". For information about verifying the REPO co...
Page 24 - Connecting the UPS to utility power; Connecting devices to the UPS
Installation 24 The ground bonding cable is not included. Connecting the UPS to utility power WARNING: To prevent injury from electric shock or damage to the equipment: • Plug the input line cord into a grounded (earthed) electrical outlet that is installed near the equipment and is easily accessibl...
Page 25 - Connecting the UPS cord retention clips
Installation 25 CAUTION: Do not plug laser printers into the UPS output receptacles. The instantaneous current drawn by this type of printer can overload the UPS. Before connecting devices, verify that the UPS will not overload by checking that the ratings of the devices do not exceed the UPS capaci...
Page 26 - Starting power to the load; Installing the ERM in a rack
Installation 26 IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices. The batteries charge to: • 80 percent of their capacity within 3 hours • 100 percent of their capacity within 48 hours Starting power to the load Start power to the load by placing the UPS...
Page 28 - Attaching the ERM front bezel
Page 29 - Connecting the ERM to the UPS
Installation 29 Connecting the ERM to the UPS 1. Remove the screws, and then remove the ERM connector bracket from the UPS. 2. Connect the ERM cable (2) in the socket (1) at the rear of the UPS.
Page 30 - Switching on the ERM circuit breaker
Installation 30 3. Attach the ERM connector bracket to the UPS as a cord retention bracket for the ERM cable. 4. To install a second ERM: a. Remove the ERM connector bracket from the first ERM. b. Connect the cable from the second ERM into the socket at the rear of the first ERM. Up to two ERM units...
Page 31 - Installing the optional UPS Network Module
Installation 31 Installing the optional UPS Network Module NOTE: It is not necessary to power down the UPS before installing the UPS Network Module. You can purchase the optional UPS Network Module by ordering part number AF465A. 1. Remove the two screws securing the UPS option slot cover plate, and...
Page 32 - Connecting the UPS Network Module; Installing the UPS as a tower
Installation 32 4. If the UPS is powered up, you can be sure that the UPS Network Module is seated properly and communicating with the UPS by verifying that the UPS Data LED illuminates solid green, and then flashes regularly after 2 minutes. Connecting the UPS Network Module The UPS Network Module ...
Page 35 - Installing the ERM as a tower; Rotating the logo badge
Installation 35 Installing the ERM as a tower Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 13 )." The tower stands and associated hardware ship with the UPS. Rotating the logo badge Gently pull out the logo badge, rotate it 90 degrees, and t...
Page 37 - Continuing the ERM installation
Installation 37 o For the rear bracket, use the screws removed from the chassis. Continuing the ERM installation To continue the ERM installation, follow the instructions starting with "Connecting the ERM to the UPS (on page 29 )."
Page 38 - Installing the extension bars (if included)
Installation 38 Installing the extension bars (if included)
Page 39 - Connecting and securing the power cords
Installation 39 Connecting and securing the power cords
Page 40 - UPS operations; Modes of operation; Standby mode; Operate mode
UPS operations 40 UPS operations Modes of operation The UPS has five modes of operation: • Standby mode (on page 40 ) • Operate mode (on page 40 ) • Configure mode (on page 41 ) • Battery mode (on page 41 ) • Auto-Bypass mode (on page 41 ) Standby mode In Standby mode: • No power is available at the...
Page 41 - Configure mode; Operating the UPS front panel controls
UPS operations 41 For the location of buttons, see "UPS front panel controls (on page 8 )." For the location of LEDs, see "UPS front panel LED indicators (on page 8 )." Configure mode The UPS can be placed in Configure mode while in Operate mode (on page 40 ), Battery mode (on page 4...
Page 42 - Configuring the UPS
UPS operations 42 NOTE: If the On and Off buttons are simultaneously pressed, the Off button has priority over the On button. Button Assertion time Audible alarm Mode before assertion Utility present ? Action On 0.5 seconds Every 0.5 seconds until the button is released Standby Yes Energizes the loa...
Page 43 - Initiating a self-test
UPS operations 43 Available settings Parameter Associated LED Explanation (when LED is illuminated) 110/220 Nom Battery Fault Nominal output voltage is 110 V for a low voltage model and 220 V for a high voltage model 120/230 Nom Site Wiring Fault Nominal output voltage is 120 V for a low voltage mod...
Page 44 - Silencing an audible alarm; Verifying the REPO port connection; Powering down the UPS
UPS operations 44 Silencing an audible alarm To silence an alarm, press the Test/Alarm Reset button (" UPS front panel controls " on page 8 ). IMPORTANT: • Although the audible alarm silences, the condition that caused the alarm to sound may still exist. • If a utility power failure caused t...
Page 45 - Maintenance; Removing the UPS front bezel
Maintenance 45 Maintenance Removing the UPS front bezel Removing the ERM front bezel Replacing the batteries To replace the batteries:
Page 46 - Important battery safety information
Maintenance 46 1. Read and observe the requirements in "Important battery safety information (on page 46 )" and "Battery care and storage guidelines (on page 46 )." 2. Follow the instructions in "UPS battery replacement procedure (on page 47 )." Important battery safety infor...
Page 47 - Obtaining new batteries
Maintenance 47 When a battery alarm sounds, initiate a UPS battery self-test to verify that battery replacement is required. If the Battery Fault LED remains illuminated, replace the batteries as soon as possible. For more information on initiating a self-test, see "Initiating a self-test (on pa...
Page 48 - Testing the new battery module
Maintenance 48 IMPORTANT: Do not pull the battery leads when removing or installing the batteries. To replace the components, reverse the removal procedure. IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices. The batteries charge to: • 80 percent of their ...
Page 49 - Replacing the UPS; Replacing the ERM; Replacing the UPS option card
Maintenance 49 Replacing the UPS To remove the UPS: 1. Power down all attached load devices. 2. Power down the UPS (" Powering down the UPS " on page 44 ). 3. Switch the circuit breaker for any attached ERMs to the Off position. 4. Unplug the UPS power cord. 5. Disconnect the communications ...
Page 50 - Updating the UPS firmware; Configuring a USB to serial converter
Maintenance 50 3. Remove the two screws securing the option card and slide the card out. To replace the component, reverse the removal procedure. NOTE: Replacing the option card might require power protector software to be restarted or reconfigured. Updating the UPS firmware To update the UPS firmwa...
Page 51 - Reassigning the USB COM ports
Maintenance 51 5. In the tree displayed in the left panel, click the Ports (COM & LPT) branch to expand. 6. Double-click the port that is assigned to your USB to serial converter device. This port is usually named with the device manufacturer's name followed by one of the following: o USB to Ser...
Page 53 - Power management; Power Protector software
Power management 53 Power management Power Protector software HP Power Protector software ensures maximum power reliability of computer systems through comprehensive control of UPSs. The easy-to-use browser interface enables novice users to configure and manage power protection settings. To download...
Page 55 - Troubleshooting; LED troubleshooting
Troubleshooting 55 Troubleshooting LED troubleshooting Utility LED On Battery LED On Bypass LED Self Test LED Battery Fault LED Site Wiring Fault LED Over Temp LED Overload LED Condition On—Load <10% Off Off On—Loa d >10% On—Loa d >25% On—Loa d >50% On—Loa d >75% Off UPS is in Operate...
Page 56 - UPS is in Auto-Bypass mode
Troubleshooting 56 Off On Off On—Batt ery capacity <25% On—Batt ery capacity >25% On—Batt ery capacity >50% On—Batt ery capacity >75% Off UPS is on battery (on page 58 )—No utility power * * * Off * * Flashing * Overtemperature condition (on page 59 ) Off Off On Flashing Flashing Flashin...
Page 57 - UPS is in Converter Off mode
Troubleshooting 57 Action : 1. If power management software is being used, check the log files to obtain specific error information to help identify the problem. For more information about the causes of a general fault condition, see the HP Power Manager user guide available for download from the HP...
Page 58 - Bypass is out of range; Battery condition; Input voltage is out of range
Troubleshooting 58 b. Remove one or more load devices to reduce the power requirements. c. Wait at least 5 seconds and restart the UPS. d. If the condition persists, verify that the load devices are not defective. 4. Allow the UPS to cool: a. Power down the UPS (" Powering down the UPS " on ...
Page 59 - Overtemperature condition; Internal UPS fault condition; REPO condition; Overload condition
Troubleshooting 59 Overtemperature condition Possible cause: The UPS internal temperature is too high, or a fan has failed. Action : 1. Power down the UPS (" Powering down the UPS " on page 44 ). 2. Allow the UPS to cool: a. Clear vents and remove any heat sources. b. Be sure that the that t...
Page 60 - Checksum failure error; Low battery shutdowns; UPS does not provide the expected backup time
Troubleshooting 60 Checksum failure error A Checksum failure error occurs when executing a bad load sequence, or having an incorrect EEPROM map while loading software through the serial or USB port. Action: 1. Rerun the firmware upgrade. 2. If the condition persists, contact an HP authorized service...
Page 61 - Specifications; UPS physical specifications
Specifications 61 Specifications UPS physical specifications Parameter Value Height 8.9 cm (3.5 in) Depth 63.5 cm (25 in) Width 44.5 cm (17.5 in) Weight 37 kg (82 lb) ERM physical specifications Parameter Value Height 8.9 cm (3.5 in) Depth 63.5 cm (25 in) Width 44.5 cm (17.5 in) Weight 45 kg (100 lb...
Page 62 - Battery specifications
Specifications 62 UPS model Load segment Output receptacles — — 1 x L6-20R — 2 3 x IEC-320-C13 — — 1 x IEC-320-C19 R/T3000 INTL 1 3 x IEC-320-C13 — — 1 x IEC-320-C19 — 2 3 x IEC-320-C13 — — 1 x IEC-320-C19 Power protection specifications UPS model VA Nominal power rating (W) Nominal voltage setting ...
Page 64 - Spares; Ordering spares
Spares 64 Spares Ordering spares To order a spare, visit the HP website
Page 65 - ERM spare parts list; Hardware options
Spares 65 ERM spare parts list Item Description Spare part number 1 ERM unit 517702-001 2 UPS/ERM mounting brackets* 582931-001 3 Mounting rails with screws* 419181-001 * not shown Hardware options For information on the supported hardware options, see the HP website
Page 66 - Support and other resources; Before you contact HP; HP contact information
Support and other resources 66 Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected. For more information...
Page 67 - Warranty information; Limited warranty
Warranty information 67 Warranty information Limited warranty To back up the wide range of features offered with the UPS, a 3-year limited warranty is provided. $250,000 Computer Load Protection Guarantee In addition to the limited warranty, a $250,000 Computer Load Protection Guarantee (provided by...
Page 68 - Recommended duration of use
Warranty information 68 Recommended duration of use Although tests and a multitude of customer experiences have shown no noticeable performance issues with UPSs for significant time periods after expiration of the 3-year limited warranty, we strongly recommend considering replacing UPSs after a maxi...
Page 69 - Regulatory compliance notices; Regulatory compliance identification numbers; Federal Communications Commission notice; FCC rating label
Regulatory compliance notices 69 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the pro...
Page 70 - Modifications
Regulatory compliance notices 70 radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the us...
Page 71 - European Union regulatory notice
Regulatory compliance notices 71 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B dig...
Page 72 - Japanese notice
Regulatory compliance notices 72 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recyc...
Page 73 - Chinese notice; Battery replacement notice; Taiwan battery recycling notice
Regulatory compliance notices 73 Class B equipment Chinese notice Class A equipment Battery replacement notice WARNING: Power products contain sealed lead-acid battery modules. A risk of fire and burns exists if the battery is not properly handled. To reduce the risk of personal injury: • Do not att...
Page 74 - Power cord statement for Japan
Regulatory compliance notices 74 Power cord statement for Japan
Page 75 - Electrostatic discharge; Preventing electrostatic discharge
Electrostatic discharge 75 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boar...
Page 76 - Acronyms and abbreviations
Acronyms and abbreviations 76 Acronyms and abbreviations EEPROM electrical erasable programmable read only memory ERM extended runtime module IEC International Electrotechnical Commission MOV metal oxide varistor PDU power distribution unit PFC power factor corrected REPO remote emergency power off ...
Page 77 - Documentation feedback
Documentation feedback 77 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback
Page 78 - Index
Index 78 A alarms, silencing 44 authorized reseller 66 Auto-Bypass mode 41, 56 B backup time, insufficient 60 batteries, care and storage 46 batteries, charging 25, 30 batteries, connecting 18, 27 batteries, obtaining 47 batteries, replacing 45, 46, 47 batteries, runtime 63 batteries, specifications...