Page 4 - Table of Contents; Installation Procedures; If Required, Configure Jetdirect With Your Network; Troubleshooting Tools
4 Table of Contents 1. Introduction What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 For Help... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2. Installation Procedures Verify Printer Operation . . . . . . . . . . . . . . . . . . . . . . . ...
Page 6 - Introduction 6; Introduction; Figure 1-1 HP Jetdirect EIO Print Server
Introduction 6 ENWW 1 Introduction HP Jetdirect EIO internal print servers are network interface cards for HP Enhanced Input/Output (EIO) printers and MFP (multifunction peripheral) products. With an HP Jetdirect print server, you can connect and share your printer anywhere on your network and print...
Page 7 - Introduction 7; Figure 1-2 Typical HP Jetdirect Print Server Installation
Introduction 7 ENWW Figure 1-2 Typical HP Jetdirect Print Server Installation Using the HP Jetdirect print server, setting up your network printer is easy. ● Install the HP Jetdirect print server hardware and connect the printer to your network. ● Use network installation software to configure the p...
Page 8 - Introduction 8; What You Need; HP printer with an available EIO slot.; Note; Appendix B
Introduction 8 ENWW What You Need ● HP printer with an available EIO slot. We assume that you have an HP EIO printer that is operating properly. Use the documentation supplied with your printer to assemble and test the printer. ● A working network with an available network connection, and network ca...
Page 9 - Introduction 9; Appendix F
Introduction 9 ENWW For Help... For advanced topics or more information, see other documentation for this product supplied electronically on the HP Jetdirect CD-ROM. For release notes, see the “Readme” file in the root directory of the HP Jetdirect CD-ROM. For Web-based or direct phone support, refe...
Page 10 - Installation Procedures 10; Installation Procedures; CAUTION; To prevent ESD damage, maintain frequent; Verify Printer Operation
Installation Procedures 10 ENWW 2 Installation Procedures CAUTION HP Jetdirect cards contain electronic components that can be damaged by static electricity through electrostatic discharge (ESD). To prevent ESD damage, maintain frequent contact with any bare sheet metal surface on the printer. A gro...
Page 11 - Installation Procedures 11; Figure 2-1 Remove Power, Install and Connect the Card; If the slot has a cover plate, remove it.
Installation Procedures 11 ENWW Remove Power to Printer, Install the Hardware Figure 2-1 Remove Power, Install and Connect the Card 1. Turn off the printer and remove the printer’s power cord. 2. Identify an available HP Enhanced I/O (EIO) slot (typically, in the back of the printer). Note For print...
Page 12 - Installation Procedures 12; HP Jetdirect product number; HP Jetdirect Administrator’s Guide
Installation Procedures 12 ENWW Verify Jetdirect Print Server Operation 1. Print a Jetdirect Configuration page and check for status messages. In most HP LaserJet printers, a Jetdirect Configuration page will automatically print when you print a Printer Configuration page. In HP DesignJet printers, ...
Page 13 - Chapter 3
Installation Procedures 13 ENWW Note See Chapter 3 in this guide for link configuration and troubleshooting information. For persistent problems, refer to the HP Jetdirect Administrator’s Guide for this print server supplied electronically on the HP Jetdirect CD-ROM. Figure 2-2 Example of HP Jetdire...
Page 14 - Installation Procedures 14; proceed directly to; Configuration Tools; and
Installation Procedures 14 ENWW If Required, Configure Jetdirect With Your Network Settings If your network requires that you configure network settings on the print server before you add the printer to your network systems, you can do so now. However, in most cases, you can skip this section. Inste...
Page 15 - Installation Procedures 15; For more information, see the applicable
Installation Procedures 15 ENWW For more information, see the applicable HP Jetdirect Administrator’s Guide on the HP Jetdirect CD-ROM. ● Use the printer’s control panel (for printers with a supported control panel) to configure basic network parameters on the print server. See Appendix C for more i...
Page 16 - Installation Procedures 16
Installation Procedures 16 ENWW Add the Printer to Your Network Server or System Once the printer is configured for proper operation on your network, you can then add the printer on each computer that will send print jobs directly to the printer. To add the printer to your system configuration, you ...
Page 17 - Installation Procedures 17; Microsoft or Novell NetWare Networks; Install; installation wizard.
Installation Procedures 17 ENWW Note If you use the HP Jetdirect CD-ROM to install MFP or All-in-One devices, some features (other than printing) may not be accessible. This section provides information on using the HP Jetdirect CD-ROM software. Microsoft or Novell NetWare Networks To install the pr...
Page 18 - Help; HP Jetdirect Print Server Administrator’s Guide; Client-Server Networks
Installation Procedures 18 ENWW 4. Follow the instructions on the screens. Note The printer installation wizard runs from the CD-ROM. It copies files to a temporary directory on your system, and deletes them when it terminates. For a current version of the wizard that can be installed and run from y...
Page 19 - UNIX Networks; To View Documents on the CD-ROM; Apple Mac OS Networks
Installation Procedures 19 ENWW UNIX Networks For HP-UX and Sun Solaris systems, use the HP Jetdirect Printer Installer for UNIX software provided on the HP Jetdirect CD-ROM. The software is located in the /UNIX directory of the CD-ROM. For detailed installation instructions and other information, r...
Page 20 - Installation Procedures 20; Several HP Jetdirect print server documents, including the; Documentation; . Then select your HP Jetdirect product
Installation Procedures 20 ENWW To View Documents on the CD-ROM Several HP Jetdirect print server documents, including the HP Jetdirect Print Server Administrator’s Guide , are provided on the CD-ROM both in Adobe Acrobat Reader format (*.pdf) and web browser format (*.htm). For supported Windows sy...
Page 21 - Installation Procedures 21
Installation Procedures 21 ENWW Note For other supported operating systems, you can access the documentation files directly from the \DOCS directory on the CD-ROM. For Adobe Acrobat format (*.pdf) documents, the Adobe Acrobat Reader for your system must be installed and available on your system. If ...
Page 22 - Troubleshooting Tools 22; Troubleshooting Tools; As illustrated in
Troubleshooting Tools 22 ENWW 3 Troubleshooting Tools HP Jetdirect Configuration Page As illustrated in Chapter 2 , the Jetdirect Configuration page provides comprehensive print server status. It is an important diagnostic tool, especially if network communications with the print server is not avail...
Page 23 - Troubleshooting Tools 23; Appendix C; Link Troubleshooting; both link speed LEDs (10 and 100) will be off; Off
Troubleshooting Tools 23 ENWW ● the printer’s control panel (if it has one). See Appendix C for more information. ● the embedded Web server running on the Jetdirect print server. ● accessing the Telnet interface on the Jetdirect print server. ● using a TFTP (Trivial File Transfer Protocol) configura...
Page 24 - Troubleshooting Tools 24; to establish a connection
Troubleshooting Tools 24 ENWW Note The HP Jetdirect 10/100Base-TX print server may require up to 10 seconds to establish a connection on the network. Try the following troubleshooting procedures: ● Verify cabling connections. ● Configure the print server’s 10/100TX link setting directly (for example...
Page 25 - Troubleshooting Tools 25; Resetting to Factory Defaults; Go; button as you turn the; Controlling Network Protocols
Troubleshooting Tools 25 ENWW Resetting to Factory Defaults You can restore default values by performing a cold reset on your printer (see your printer documentation for instructions). To perform a cold reset on many HP LaserJet printers, turn off the printer and then press and hold the Go button as...
Page 26 - Troubleshooting Tools 26; Enabling or Disabling Network Protocols
Troubleshooting Tools 26 ENWW Enabling or Disabling Network Protocols When you first install the Jetdirect print server from the factory, all supported network protocols are enabled (or turned on) whenever you turn the printer on. If a network protocol is enabled, the card may actively transmit on t...
Page 27 - Introduction to Network Printing 27; Introduction to Network Printing; Figure A-1 Basic Network Printing Configurations; Client-Server printing
Introduction to Network Printing 27 ENWW A Introduction to Network Printing Network Printing Configurations Networks consist of computers connected together to share information and resources, such as printers. On a “client-server” network, client computers send print jobs to dedicated server comput...
Page 28 - Introduction to Network Printing 28; Network Protocols
Introduction to Network Printing 28 ENWW Note that peer-to-peer printing can be configured on a client-server network. For example, a small workgroup might use peer-to-peer printing even though it is connected to an enterprise-wide client-server network. Network Protocols Regardless of the network t...
Page 29 - Introduction to Network Printing 29; Networking Help; Setting Up Your Network Printer; Using HP Jetdirect CD-ROM Software
Introduction to Network Printing 29 ENWW Additional information on network addresses and other parameters is available using the HP Jetdirect CD-ROM utility (Windows) by selecting Networking Help . Setting Up Your Network Printer Note If you are on a network that uses TCP/IP, check with your network...
Page 30 - Introduction to Network Printing 30; HP Jetdirect Print Servers Administrator’s Guide; UNIX networks
Introduction to Network Printing 30 ENWW Figure A-2 Using the HP Installation Wizard (Windows) For additional printer setup options and technical information, see the appropriate HP Jetdirect Print Servers Administrator’s Guide for your particular model included on the HP Jetdirect CD-ROM. Novell Ne...
Page 31 - HP Jetdirect Solutions Summary 31; HP Jetdirect Solutions Summary; Tools Overview; HP Jetdirect Printing Support; Embedded HP Jetdirect services:
HP Jetdirect Solutions Summary 31 ENWW B HP Jetdirect Solutions Summary Tools Overview Table B-1. Tools Overview HP Jetdirect Network Configuration and Management ● Embedded HP Jetdirect services: ■ BootP or DHCP ■ TFTP ■ SNMP ■ Telnet ■ Embedded Web Server, HTTP (TCP port 80) ■ Embedded Web Server,...
Page 32 - HP Jetdirect Solutions Summary 32; Supported Network Protocols
HP Jetdirect Solutions Summary 32 ENWW Supported Network Protocols Table B-2. Supported Network Protocols Network Protocols Network Printing Environments TCP/IP Microsoft Windows 98, Me, NT 4.0, 2000, XP-32/64 (Direct Mode), Server 2003 Novell NetWare 5, 6 via NDPS Apple Mac OS X UNIX and Linux, inc...
Page 33 - HP Jetdirect Solutions Summary 33; HP Installation Software; For a summary of HP solutions to setup network printing, see; Install a single network printer on a supported UNIX network
HP Jetdirect Solutions Summary 33 ENWW HP Installation Software For a summary of HP solutions to setup network printing, see Table B-3 below. For more information on these and other HP solutions, visit HP online support at: http://www.hp.com/support/net_printing Table B-3. HP Software Solutions (1 o...
Page 34 - HP Jetdirect Solutions Summary 34; HP Web Jetadmin (Internet access required); rowser-based management through TCP/IP to the Web Jetadmin; HP Internet Printer Connection
HP Jetdirect Solutions Summary 34 ENWW HP Web Jetadmin (Internet access required) ● Supported Networks (TCP/IP, IPX/SPX): ■ Windows NT 4.0, 2000, XP, Server 2003 ■ HP-UX* ■ Solaris* ■ Red Hat, SuSE Linux ■ NetWare* *Note: Supports queue creation and peripheral management from HP Web Jetadmin hosted ...
Page 35 - HP Jetdirect Solutions Summary 35; HP IP/IPX Printer Gateway; Frees up user licenses; HP LaserJet Utility for Mac OS
HP Jetdirect Solutions Summary 35 ENWW HP IP/IPX Printer Gateway ● Supported Networks (IPX/SPX only): ■ NetWare 5.x, 6.0 ● Simplified installation, printing, and bidirectional management of HP Jetdirect-connected printers under Novell Distributed Print Services (NDPS) ● Allows automatic discovery an...
Page 36 - HP Jetdirect EIO Control Panel Menus 36; Classic Control Panel
HP Jetdirect EIO Control Panel Menus 36 ENWW C HP Jetdirect EIO Control Panel Menus Introduction When supported by the printer, the HP Jetdirect EIO internal print server contains a configuration menu that can be accessed from the printer’s control panel. The keystrokes to access this menu depend on...
Page 37 - HP Jetdirect EIO Control Panel Menus 37; As described in
HP Jetdirect EIO Control Panel Menus 37 ENWW Classic Control Panel Classic control panels can typically display two lines of 16 characters each. As described in Table C-1 , the HP Jetdirect EIO control panel menu allows you to enable or disable network protocols, and configure selected network param...
Page 38 - HP Jetdirect EIO Control Panel Menus 38; TCP/IP menus depend on your print server model.; Menu Item
HP Jetdirect EIO Control Panel Menus 38 ENWW CFG TCP/IP= Selects whether you want to access the TCP/IP menu and set TCP/IP protocol parameters. NO (default): Bypass the TCP/IP menu items. YES: Access the TCP/IP menu items. TCP/IP menus depend on your print server model. ● BOOTP=YES* enables configur...
Page 39 - HP Jetdirect EIO Control Panel Menus 39; YES: Access the link configuration menu items.
HP Jetdirect EIO Control Panel Menus 39 ENWW CFG IPX/SPX= Selects whether you want to access the IPX/SPX menu and set IPX/SPX protocol parameters. ● NO (default): Bypass the IPX/SPX menu items. ● YES: Access the IPX/SPX menu items. In the IPX/SPX menu, you can specify the Frame Type parameter used o...
Page 40 - HP Jetdirect EIO Control Panel Menus 40; Graphical Control Panel; EIO Graphical Control Panel Menu (1 of 5); ENABLE
HP Jetdirect EIO Control Panel Menus 40 ENWW Graphical Control Panel Graphical control panels typically display 18 characters on a line, and as many as four lines at a time. In addition, scrolling may be supported to allow display of additional lines. On graphical control panels, a numeric keypad an...
Page 41 - HP Jetdirect EIO Control Panel Menus 41; DHCP RELEASE; EIO Graphical Control Panel Menu (2 of 5)
HP Jetdirect EIO Control Panel Menus 41 ENWW CONFIG METHOD Specifies the method that TCP/IP parameters will be configured on the Jetdirect print server. ● BOOTP: Use BootP (Bootstrap Protocol) for automatic configuration from a BootP server. ● DHCP: Use DHCP (Dynamic Host Configuration Protocol) for...
Page 42 - HP Jetdirect EIO Control Panel Menus 42; DEFAULT IP; EIO Graphical Control Panel Menu (3 of 5)
HP Jetdirect EIO Control Panel Menus 42 ENWW MANUAL SETTINGS (Available only if CONFIG METHOD is set to MANUAL) Configure parameters directly from the printer control panel: ● IP ADDRESS n.n.n.n: The unique IP address of the printer, where n is a value from 0 to 255. ● SUBNET MASK m.m.m.m: The subne...
Page 43 - HP Jetdirect EIO Control Panel Menus 43; FRAME TYPE; EIO Graphical Control Panel Menu (4 of 5)
HP Jetdirect EIO Control Panel Menus 43 ENWW FRAME TYPE Selects the frame type setting for your network. ● AUTO: (Default) automatically sets and limits the frame type to the first one detected. ● EN_8023, EN_II, EN_8022, EN_SNAP are frame type selections for Ethernet networks. ATALK ENABLE ● ON: En...
Page 44 - HP Jetdirect EIO Control Panel Menus 44; EIO Graphical Control Panel Menu (5 of 5)
HP Jetdirect EIO Control Panel Menus 44 ENWW LINK SPEED Selects the network link speed and communication mode for the print server. For proper communications, the Jetdirect settings must match the network. ● AUTO (default): The print server will automatically configure itself to match the network’s ...
Page 45 - Specifications and Regulatory Statements 45; Specifications; HP Jetdirect EIO Internal Print Server; Operating
Specifications and Regulatory Statements 45 ENWW D Specifications and Regulatory Statements Specifications HP Jetdirect EIO Internal Print Server Electrical Environmental ● HP J7934A (620n) ● HP J6057A (615n) Ethernet/Fast Ethernet, IEEE 802.3 and IEEE 802.3u 10/100Base-TX (RJ-45) 1.25 A maximum @ 3...
Page 46 - Specifications and Regulatory Statements 46; Electromagnetic; Regulatory Statements; FCC Statements
Specifications and Regulatory Statements 46 ENWW Electromagnetic Regulatory Statements FCC Statements CAUTION. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company may cause interference and void the FCC authori...
Page 47 - Specifications and Regulatory Statements 47; European Community; Declaration of Conformity.; The following Declarations of Conformity
Specifications and Regulatory Statements 47 ENWW FCC Class B for HP J7934A Ethernet or IEEE 802.3/802.3u. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection ...
Page 48 - Specifications and Regulatory Statements 48; HP Jetdirect Print Servers
Specifications and Regulatory Statements 48 ENWW HP Jetdirect Print Servers DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 8000 Foothills Blvd. Roseville, CA 95747-5677 U.S.A. declares that the product: Product...
Page 49 - Specifications and Regulatory Statements 49; Australia; This equipment complies with Australian EMC requirements.
Specifications and Regulatory Statements 49 ENWW Australia Canada (J7934A Only) This equipment complies with Canadian EMC Class-B requirements. (J6057A Only) This equipment complies with Canadian EMC Class-A requirements. VCCI (Japan) J7934A Class B J6057A Class A RRL Statement (Korea) J7934A Class ...
Page 50 - Specifications and Regulatory Statements 50; Taiwan Class A
Specifications and Regulatory Statements 50 ENWW Taiwan Class A J6057A Chinese Safety Statement EIOSG.book Page 50 Thursday, October 9, 2003 1:42 PM
Page 51 - Warranty Service 51; Warranty Service; HP PRODUCT; Software on HP Jetdirect CD-ROM
Warranty Service 51 ENWW E Warranty Service HEWLETT-PACKARD LIMITED WARRANTY STATEMENT 1. HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives noti...
Page 52 - Warranty Service 52
Warranty Service 52 ENWW 8. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST P...
Page 53 - HP Support and Service; Click your way to a quick solution! The HP web site at; Firmware Upgrades
53 ENWW F HP Support and Service HP Support Online Click your way to a quick solution! The HP web site at http://www.hp.com/support/net_printing is a great place to start for answers to questions about your HP Jetdirect print server – 24 hours a day, 7 days a week. Firmware Upgrades Hewlett-Packard ...
Page 54 - HP Support By Phone
54 ENWW HP Support By Phone Highly trained technicians are ready to take your call. For a list of HP support numbers by country/region, see Table F-1 . Note For toll-free phone support in the USA and Canada, call HP support at: 1-800-HPINVENT (1-800-474-6836) For the most recent HP support telephone...
